Caller ID Not working till connected - Touch 3G General

The Caller ID on my phone has stopped working correctly. The caller ID information is not displayed until the caller is connected and then it is all shown correctly and is recorded in tjhe call logs.
I have tried editing the Registry to change the Caller ID number from 8 to 7 as some people have suggsted but that has no effect.
I have also noticed that the reply funtion on the SMS memu does not work from the main screen!
This is an Orange version of the Jade.
Thanks
Michael

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