Wing died.
Soft reset didn't work.
Hard reset doesn't work (soft keys and reset).
Battery voltage with no load is 4.02V without charger on (no LED's on phone work). Battery voltage measured while in phone is same. With charger plugged in, battery voltage is 4.14V but no charging LED indicated on phone.
Boot loader doesn't work. There are at least 3 different methods posted on how to accomplish this:
1. Camera and power button
2. Camera, Voice and power button
3. Camera and reset
Tried all combinations. Nada.
Phone when it went through its death throes, powered up to the Tmobile screen, started vibrating, then shut off. Once it made it far enough to display a low battery warning (battery was legitimately low), then died.
Stock software, nothing flashed or diddled in phone.
Any suggestions?
A different battery may be helpful, hehe no time like the present to grab an extended battery; know what i mean?
Some more troubleshooting:
Put battery from broken Wing into working wing. Battery won't power good Wing, so battery is AFU.
Put battery from good Wing into broken Wing. Broken Wing still broken.
Bad Wing. Not encouraging.
Related
Does anyone know if the Wizard is capable of charging its battery in a completely powered down state?
The battery on my Wizard (G4 Qtek 9100) was low today, but I just ignored it, the battery ended up running down completely to the point that the phone powered off, and would not turn back on when I tried to repower it. I connected the charger and left it sit for about half an hour, the charging light did not light, but I left it to charge. After the half hour I figured it should have gained enough charge to power on, so I tried and no luck. Luckily I have a charged spare battery, so I left the dead battery in the phone and wedged thin wires in between the dead battery contacts, and the phone's spring loaded contacts. I connected the + of the dead battery to the + of the spare, and the - of the dead to the - of the spare. Now both batteries are connected to the phone in parallel. This allowed me to power the phone up and boot it all the way up, where the charging indicator LED lit. I disconnected the spare battery, so that the dead battery can charge on its own. Sofar it looks like it is taking the charge.
I'm wondering if some of the people that have "bricked" phones might have run into the same problem that I have. If you have a "bricked" phone, try using another battery that you know has a charge.
go in registry with totalcommander or something similar to this key:
HKLM\Drivers\BuiltIn\usbfndrv
and change : EnableUsbCharging to '1'
press reset after u done this.
i had this several times with death battery and wouldnt charge on usb on the
computer but it did with the original charger.
Thanks, i'll give that a try. Just curious, do you know anything about how that works? I'm wondering how a registry key can controll a piece of hardware that has been completely powered down, and that windows mobile hasn't yet booted on.
Love this phone, been using it for more than 2 years, it has become my companion.
Here is the sequence of what happened:
Put it on the charger (was about 70%) and then decided to press the power button to blank the screen. This I have done often so that it does not shine all night.
Also decided to push the reset so I would have a fresh device next time I use it.
Next Morning removed from charger and put on belt clip.
Some time later went to turn the device on only to discover that the power button did not respond. RATS!
I have however had some response: twice it has powered into the boot-up for about 5 seconds and then promptly died.
Charger or PC connection cannot get any life into it.
I tested the battery and found it to be 3.1 Volts.
Tried pressing all the buttons softly, slowly, upside down, SD in, SD out etc.
No Joy, Nothing!
Any advice please. I don't want to replace my trusted friend.
davidvisser said:
Love this phone, been using it for more than 2 years, it has become my companion.
Here is the sequence of what happened:
Put it on the charger (was about 70%) and then decided to press the power button to blank the screen. This I have done often so that it does not shine all night.
Also decided to push the reset so I would have a fresh device next time I use it.
Next Morning removed from charger and put on belt clip.
Some time later went to turn the device on only to discover that the power button did not respond. RATS!
I have however had some response: twice it has powered into the boot-up for about 5 seconds and then promptly died.
Charger or PC connection cannot get any life into it.
I tested the battery and found it to be 3.1 Volts.
Tried pressing all the buttons softly, slowly, upside down, SD in, SD out etc.
No Joy, Nothing!
Any advice please. I don't want to replace my trusted friend.
Click to expand...
Click to collapse
Hi davidvisser,
I had the same problem twice since I have my wizard. Somehow the charging did not charge your phone. It just sucked your battery empty (completely). To get it restarted I had to "jumpstart" my battery. I used a 9V-battery to get my battery up to a certain level. After that I could reload my device.
Just be careful to not "overload" your battery. I connected the battery about 15seconds and then tried to charge it with wall charger. If the orange charge light will not come just try it again.
You can also search for jumpstart/battery here in the forum.
Hope you get your Wizard back to life...
Regards
huibuh_1
I think you may be right.
The threads show that the phone will only charge in a booted-up state, i.e. on state.
I pressed the soft reset while on charge so that means that charging stopped when the phone shut-down.
I suspect that the battery only ran further down while the phone was off (shut-down while connected to the charger) thus when I attemped to turn it on the voltage level (measured 3.1 Volts) was just too low, except for the few times it attempted to boot but the battery could not sustain the boot sequence long eneough.
I will attempt a battery charge, outside of the phone, and report back. Unfortunately I left my baby at home today since it made no sense to carry it around or I would be testing this theory right now.
Hopefull
My Baby's Back
What I did was:
Removed the Wizard battery. The terminals were marked + and -.
Took a 9 Volt battery and a lead that connects to the 2 points of the battery. (can get this from the Radio Shack)
I connected a voltmeter to the Wizard battery and measured 3.098 Volts.
I connected the + (positive) of the 9V to the + of the Wizard battery and did the same with the - (negative). I held it there for about a minute until the voltage reading was about 4.7 Volts with the 9V battery connected. (started at about 3.6 Volts)
When I removed the 9V battery the Wizard battery was reading 3.69 Volts.
Put the battery in the phone and it booted-up.
When I looked at the battery status it was very flat with only the first (red) bar showing. I charged the phone and still have all my data.
Thanks for the pointers.
What was the lesson?:
NEVER, EVER press the soft Reset button while the phone is on charge.
Today, I found that I can no longer turn on my Jasjar. The power button does nothing and I can't enter bootloader mode. I've also tried soft resetting but there's no response. There's no lights whatsoever and the screen remains blank.
When I plug in the charger, there is a solid red light but no further response when power button is pressed. I checked the battery with a multimeter and found it has about 3.84 volts.
Prior to this, the device will turn off randomly at various power level without warning. The battery is about 14 months old.
Is this a battery problem or a hardware issue?
Welcome to the forums
It could be any of the options you mention
If you can try with another battery
Have a read on the wiki, there is a section about batteries
Good luck,
I'm having the exact same problem. Solid red light. Happened after I tried fixing the headset pin. I had the battery taped so I could test if there was sound coming out without having to hold it down. I was doing something when I accidentally moved the battery and the problem started. Solid red light, no battery detection, no computer detection, battery reads same 3.84 volts. Any ideas? Shorted mobo?
Sorry to hear that. I bought a new battery but it didn't fix the problem. Maybe you'll have better luck.
Have a TMOUS purchased in May. Latest stock rom/radio. When the battery is super low it goes through the process of shutting down - but when I plug it into the charger the phone will boot instead of staying shut down and charge. Will attempt to boot then go into Sense then shut down again and do the same process all over again. The only way to stop it is to quickly power down and it will stay down and charge. In any of the situations the phone appears to be charging.
Is this a problem with the ROM/Hardware or is something going on with the battery? Have an 8GB SD card with Android (no boot loader) and thats pretty much it.
Any advice would be appreciated.
I doubt that your battery is gone bad, but there are chances, try to condition your battery
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
stim141 said:
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
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Click to collapse
If the battery drains and shuts off because it's out of juice, it WILL turn back on as soon as you plug it in, but it shouldn't keep rebooting after that...
Also if it's just shutting down on you in Android without warning when it's low, you need to condition your battery in Android so that it has the correct batterystats info.
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
stim141 said:
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
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Click to collapse
Your battery pins aren't bent are they? (The little guys on the phone side that smash down when you insert the battery)
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
stim141 said:
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
Click to expand...
Click to collapse
Def sounds like a battery issue then, if the pins aren't bent because that is the biggest symptom of bent pins.
This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
Funnily enough I put my phone on charge last night, forgetting that I'd also switched it off... Came to it this morning and remembered about the charging issue when switched off. Tried to switch the phone on and nothing... So I went to change the battery with the wife's HD2, but managed to mix up the batteries and found that my phone would switch on afterall and it was also fully charged. The wife had her's on charge overnight as well, so both batteries were showing as being full...
Charging issue has been fix up in the MAGLDR 1.13 version
knaar00 said:
This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
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Click to collapse
There is no doubt that this is sensible advice, but there may be an overlap with another issue here.
I have noticed - and it could just be specific to my phone - that if the phone gets to the point where it shuts itself down to conserve power, it will often not restart from the power on button and only pulling the battery will wake it up. This seems to be a 'feature' of WP7 on HD2.
Interestingly, on several occasions where the battery has been fully charged (and still plugged in) the phone will not start from power on if I do a shut down - I tried it less than an hour ago after making a couple registry tweaks and only pulling the battery would persuade a fully charged phone to restart. It would be interesting to know if others are finding the same.
Where the battery is seriously discharged, it can take several cycles of pull battery - boot phone - phone decides it has insufficient battery and shuts down - pull battery - boot phone...before WP7 decides it has had enough juice trickled back into it to be able to charge - sounds crazy, but there you go.
MAGLDR v1.12 doesn't support charging, which doesn't help. I'm going to try v1.13 to see if agarp is correct - here's hoping.
Update: I don't think MAGLDR113 supports charging directly but I believe it has something built in to prevent a plugged in phone running down the battery. Not sure about exactly what, but it suggests something about booting the phone if plugged in and battery is at critical levels.