Database Users

MMS Won't Delete And Keeps Resending To Phone

I was trying to get MMS to work on T-Mobile in the US and sent some messages via email to my phone. I get the message headers but can't get the rest of the message. I don't really care about this since I don't really use MMS but whenever I delete the messages, they get sent back to the phone within a few hours. T-Mobile is not at all surprisingly useless here and of no help.
Can anyone advise as to how to permanently delete these messages or better still get rid of the otherwise useless MMS app (preferably without a hard reset and reloading a modified ROM image?)
db

So you got it to actually send?? Can you tell me what the settings are?
I also have a problem with received MMS being re-sent. However, it appears that after a few days they get removed from the server. I was getting dozens of re-sends a day, and now very few, so it seems to be going away.

I couldn't get it to send from the phone. I sent it from my PC to my T-Mo 'email' address >> ##########@tmomail.com. Instead of the SMS inbox handling it, the MMS application picks it up (the headers only). I don't know how anyone has MMS running in the States with the pre-installed app. No matter what I do, it never works.
Hopefully, the server will just give up on them eventually as you seem to have discovered.
A Mini T-Mo Rant: T-Mo US is just terrible when it comes to trying to help with this stuff. I called them asking them to delete the messages for me and they replied that it is a hardware problem on my end!! I wasn't asking them to solve the problem of not being able to receive it. Clearly, T-Mo's server keeps trying to send it and all they had to do was delete it. I don't think it takes a technical genius to figure this out, let alone their 2nd tier support!
db

Yeah, I had a similar useless conversation. I asked for the server settings, and all they'd say is, "We can't support that device because we don't know what the software looks like." After a half dozen times explaining that I could manage the config if they would simply tell me THEIR server settings, I gave up.

It does amaze me how far behind the US is in terms of phone tech. We lag just about everywhere in virtually every respect of telephony.
db

Yup. Used to be I could call the T-Mobile support center in the UK and get good help. Ironically, that was before VoiceStream joined T-Mobile. Now they tell me I have to call US support.

who the heck is sending these messages???

almost every other day for about 1.5 weeks now i keep getting an SMS from some random 3 - 5 digit number containing what appears to be an email address
the last message was yesterday from 3510 and the email address in it is [email protected]/ /
anyone else get these messages? anyone know who is sending them? or how can i make them stop... i have unlimited messages but i dont like receiving them.
help please!

I dont think this goes in this forum, but ive gotten the message about 3 times since I got my G1, which was like a week ago and I wanna know what its from too.

Seems to be something relating to Verizon picture sharing and nothing to do with Dream.

Moved to Dream forum although as said above this isn't a dream issue.
The number is T-Mobile, that is how the forward emails to your phone. Try sending an email to *your phone number*@tmomail.net
And again it sounds like a verizon wireless customer is trying to send you a picture... or you sent a picture to a verizon wireless customer and it was rejected.
If you want to stop this then you can block emails in my.t-mobile.com there is an email area that allows you to block email messages.

i have a friend that sends me lots of pics and he has verizon so that makes sense.
since i didnt know it was related to verizon i figured i'd ask the guys/gals that have the same phone that i do... (dream)
thanx for clearing that issue up for me. and thanx to the devs on this site for doing great work for us who cant...

lol. heheh reminds me of when i used to do sms bombing and all the receiver would see was a four digit number + a random email i used and my message. i did it to my friends a few times but it got boing after a while. And Yes i know this is not your case.

Actually it is only a g1 problem, t mobile says it is working on a fix.
http://modmygphone.com/forums/showthread.php?t=10971

stats555 said:
Actually it is only a g1 problem, t mobile says it is working on a fix.
http://modmygphone.com/forums/showthread.php?t=10971
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Click to collapse
I don't quite believe what is said in the story but do believe it may be specific to the G1... then again these can be coming from apps you installed, wasn't there one that signed your number up for some spam thing?

neoobs said:
I don't quite believe what is said in the story but do believe it may be specific to the G1... then again these can be coming from apps you installed, wasn't there one that signed your number up for some spam thing?
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Click to collapse
No, its not related to any apps, because the day I bought my G1 and set it up, I recieved one of those messages before installing any apps.

Hmmm... that is weird. I haven't received anything unsolicited on my phone.... well besides texts from people I rather not speak to anymore LOL

A slightly different explanation is given here at message 8 of 10:
http://forums.t-mobile.com/tmbl/board/message?board.id=87&message.id=30021
Mike

wow
holy crap thats real bad. Thats some privacy issues out the window. You send it to one person and a few hundred thousand get it lol now thats a chain letter.

The Sprint Hero Lost SMS Debacle

I was all set to finally take the plunge and sign a contract with Sprint for the new Hero - just waiting for my prepaid cellphone account to run out of money. Now more and more reports have started coming in about the Sprint Hero and its issues with losing SMS, and possible MMS too. Some sauces:
Engadget's questioning > and the scary responses: http://www.engadget.com/2009/10/26/htc-hero-having-intermittent-text-messaging-problems/
Sprint Community's ongoing thead: http://community.sprint.com/baw/thread/22913?tstart=0
SprintUser.com's ongoing thead (there are many): http://www.sprintusers.com/forum/showthread.php?t=195769
Slightly older but still the same problem from here from XDA: http://forum.xda-developers.com/showthread.php?t=572134
A few observations (feel free to add your own):
-UK/GSM Hero users are experiencing this, though to a much lesser extent
-A common, but not completely sweeping assessment is that affected users are using task killer programs or did at one time, even before a hard reset
-Soft resets tend to help the problem, though only temporarily (for some)
-People are getting the same issues on brand new phones that they exchanged for old ones.
Any thoughts? Do you have any personal experiences with this? I'm hoping to hold out till HTC/Sprint releases a patch or some sort of announcement about this problem but in the meantime, what has your experience, as a CDMA/Sprint Hero user, been like in regards to losing/delayed SMS and MMS messages?

From my experiance running Hero on the G1 lost text messages were due to the messeges app failing due to many things running and causing it to crash.
I can't speak for the sprint Hero, though I have not experienced any lost text messages I am aware of.
Maybe its a network issue?

I actually experienced it once. From what it appears, I downloaded a task manager and selected to kill all running apps. After I rebooted my phone though I have yet to experience any text message loses. Originally I was blaming it on a 3rd party messaging service, however now I really think it was as a result of killing the messaging app. This happened about a week and a half ago and so far *knocks on wood* have not experienced any other issues. Aside from that, I still love my hero. I honestly think that it is the best phone I have ever owned.

My biggest issue with SMS messages is that I've had up to a 3-4 minute delay between the timestamp on the message and when i get the notification. But AFAIK, I haven't lost any messages.
I think its a great phone so far. If Android keeps picking up as it appears to be, I think it can trump apple and iphone.

I have not lost any texts. I tested with texts to and from different carriers and area codes. I have not run any task killers. For what it's worth, I have not had any of the battery problems that people have run into either.

i had lost all of my SMS messages on my Sprint Hero after i installed Handcent SMS and used it for a couple days ( which so happened to be exactly a week after i bought the phone the messages were gone)

your sms's are still there, but they are in your messenger app, handcent doesn't access stuff that's already there, just the new stuff comming in. I don't belive it's possible to import the sms's that are already there, or at least there's not a known procedure on how to do so.
you can access them if you pull up your original messenger app, just no way to import/export. Sorry, probably not the answer you were looking for, but it is the correct one.

I had this problem when I first got my Hero, no text messages were being received, third party SMS app or not. My Hero said 'with Google' on the back. I exchanged it for one that just says 'htc', haven't had the problem since.

im worried
ive had the phone for 2 weeks.three days later i got the dreaded calls from friends and girlfriend that i havent been answering back to text. ive installed handcent sms and smstomailbox. from then on the problem has stopped.although i have sent myself some text and im yet to receive them no one has told me they cannot contact me. i just moved to sprint because i recently got a job as an assistant. my boss contacts me strictly through text. (you can imagine the magnitude of this issue) after all the forums ive read, i dont know what to do regarding this. my 30 days is almost up. i cant imagine a patch is not already on the works, but ive read this has been a known problem for some time. with Htc pumping out phones by the dozen and 1.6. / 2.0 updates taking the spotlight, i wonder if i should return my phone. the phone is real nice and i dont want a flimsy pre. seems too much stress for a device you pay good money for.i have the sprint hero with the "with google" in the back. seems like a bad time to get a phone with sprint since theres no news on wether this phone will be upgradeable or patched and the other phones are going to get upgraded soon. (HD2)

!!!
on another thread someone posted that the problem had been acknowledged . the post pointed to a flaw in the sms app that did not send a "memory full" notification back to the sms database server. so it seems theres a limit to the sms app capacity and it kinda locks down or something along those lines. lol (sorry ill post the link when i find it again) in other news 2.0 is coming to the hero. so i guess ill deal with the issues till then.

I purchased a Hero on launch day [early run device, without 'with Google' branding, only 'HTC' on the back cover] and quickly encountered the intermittent text message delivery debacle.
Bottom line, there were extended periods of time in which text messages being sent to me were simply not appearing on my phone. [Side note, this includes individuals both on and off the Sprint Network.] Turning the phone off and on usually alleviated the non-delivery / appearance problem but any messages sent during that time were gone. There was no flood of messages post restart.
I should note that on two occasions I did notice that I had received a text in the top notification bar but when I opened the Messaging App, the text was no where to be found.
It appears that the messages may indeed have been delievered... but the app is 'eating' them, so to speak. This *could* explain why on Sprint's end, everything looks fine on the network... or so I was told, which I believe.
My temp solution, as advised by forum / discussion posts by other Hero users was to install an alt Messaging App [I used Handcent SMS] and use this rather than the stock Messaging app. Additionally, I added 'SMS To Mail Lite' which forwarded a copy of my incoming texts to an email address. I experienced no intermittent outages / delivery failures / abductions at all. Both Handcent and the email inbox matched. While this 'worked' I was unable to replicate the bug but since I was using Handcent this might have been why.
Later, after spending some time on the phone w/Sprint Advanced Tech Support, they determined it was not a network issue and was due to the phone itself [as their system showed all my messages being delivered]. They set up a trouble ticket and I was able to swap my Hero for a new one at my local store. Caveat, I was still under the 30 day trial which made things much easier when I got to the store.
I was told by Advanced Tech Support that HTC has recognized this intermittent text delivery issue and they are working on a solution. I only mention 'Advanced' b/c the first individual I spoke with from regular Text Messaging Support had zero knowledge of this issue and was quick to deny any problems whatsoever. No one at the store knew anything about it either, but I wasn't expecting it. So if you speak with anyone at Sprint, expect that they might not know yet and be nice. You might even get a replacement phone.
Currently, I'm still using Handcent and really like it. Tried ChompSMS but just prefer the other. They're on par w/one another so be sure to check them both out if you prefer to go this route. Also, I used the 'My Backup Pro' app to restore my new phone to the original configuration. Certainly worth the $5.
Hope this helps.

Strange MMS issue

Hello all,
I have a really strange problem with MMS on my t-mobile HTC HD2. I can send an MMS to myself without any issues (successfully sends and receives). Picture pops up perfectly. No issues. Good!
So I try to send an MMS to another phone (an iphone which can also send/ receive MMS without problems) and I get a couple delivery reports, the first says that the message has been delivered and the second says the message has been rejected (MMS is not received by the other phone). Both phones can send MMS to themselves without issues so I know MMS is working. And the iphone can send MMS to the HTC HD2 without problems. But the problem happens when the HTC HD2 tries to send an MMS to another phone (I've also tried to send a couple MMS' overseas but got the same rejected delivery report). What's the deal?
Any suggestions are greatly appreciated.
Thanks!

I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.

Snarksneeze said:
I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.
Click to expand...
Click to collapse
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.

htpw16 said:
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.
Click to expand...
Click to collapse
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?

Snarksneeze said:
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?
Click to expand...
Click to collapse
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.

htpw16 said:
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.
Click to expand...
Click to collapse
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...

Snarksneeze said:
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...
Click to expand...
Click to collapse
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.

htpw16 said:
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.
Click to expand...
Click to collapse
I hate solutions like this
Others will come along with the same issue and then read the solution and say, "Damn, that didn't help!"
Oh, well, at least you fixed yours. Good going!

Issue resolved. Thread closed

[Q] Group message sent but individual responses returned?

Every time I send a group message that includes one of my friends, his messages always get sent back to me individually rather than as part of the group thread like all the others. Does anyone know why this may be? I'm fairly certain he's the only one that I have this problem with, though everyone else I've group messaged in recent memory was using an iPhone (though I'm pretty sure I had no problems with other androids in the past). He's also using a S4, but on Verizon. His messages still are listed as a MMS on my end (it's the only thing that tells me that he responded to the group rather than just me), and I believe the iPhone user in the threat is receiving his messages as a group just fine, but I'm still getting this issue. Additionally, I do not have this problem when my brother is in a group thread and he is using a S4 on Sprint. Is there some setting I can change to correct this, or is the problem on his end? If it is him, do you have any suggestions for what he may be able to change? We're both using the stock messaging app. It's really annoying because it often causes me to accidentally reply to just him rather than the whole group.

are you sure he isn't selecting to do a individual reply?

jmarrale said:
are you sure he isn't selecting to do a individual reply?
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Click to collapse
Just updated the post, sorry for not being specific earlier. I'm pretty sure because it comes in as a MMS and I think the guy in the chat with an iPhone receives them as a group just fine. Turns out my friend with an S3 also responds individually and not as an MMS, so I guess it's dependent on the sender, but since I know this guy has an S4 and I know that his phone supports this feature (because I know the S3 does not), I don't understand why this is happening.