USB port charges the batry but not recognized by device manager - Touch HD General

Hi,
I have blackstone, recently I am facing strange problem which is I can charge my battry using the USB cable however, I cant read any data using the USB cable.
Reading any data means I cant run Active sync nor read the SD Memory.
Please note I've done the following trouble shooting:
1. Changed the USB cable
2. Cahgned the USb port
3. Changed the computer.
4. Format my computer
5. Hard reset the Blackstone.
6. Turn off any firewall.
7. Play with all option from the screen Setting ==> Connection ==> USB to PC
8. Play with the power option in order to or not to charge from the USB.
all the prevous steps resulted that I can only charge the batry but I cant connect to device manager.
Finaly My rom was cocked and I restore it back to original.

osama966 said:
Hi,
I have blackstone, recently I am facing strange problem which is I can charge my battry using the USB cable however, I cant read any data using the USB cable.
Reading any data means I cant run Active sync nor read the SD Memory.
Please note I've done the following trouble shooting:
1. Changed the USB cable
2. Cahgned the USb port
3. Changed the computer.
4. Format my computer
5. Hard reset the Blackstone.
6. Turn off any firewall.
7. Play with all option from the screen Setting ==> Connection ==> USB to PC
8. Play with the power option in order to or not to charge from the USB.
all the prevous steps resulted that I can only charge the batry but I cant connect to device manager.
Finaly My rom was cocked and I restore it back to original.
Click to expand...
Click to collapse
When you say read data, what exactly do you mean? Do you mean download data whilst connected via usb, or is data/info read only or can you not exlpore data using file explorer.....little more info would help me assist you

I had the same problem as you described. I returned it to the shop i purchased the HD from, who sent it back to HTC under RMA. They ended up replacing the mainboard. Hope this helps.
here is my thread regarding the problem i had - http://forum.xda-developers.com/showthread.php?t=536273

I have the same problem. I 'solved' it by not putting the cable completely in the port. Try only to put it 90% in.

Parg said:
I have the same problem. I 'solved' it by not putting the cable completely in the port. Try only to put it 90% in.
Click to expand...
Click to collapse
No that did not work.
by the way do your solution was permenant or every time you have to put it 90%
do that means the port of the USB is physically damaged?

Fallen Spartan said:
When you say read data, what exactly do you mean? Do you mean download data whilst connected via usb, or is data/info read only or can you not exlpore data using file explorer.....little more info would help me assist you
Click to expand...
Click to collapse
I mean I cant explore the SD memory or do Syncronize.
my computer do not recognize the mobile by any how.

Related

beating dead horse: cant USB sync w/ activesync

8525, sync w/ USB 5% of the time, no changes seem to change anything.
did the notification edit here on xda
uninstalled/reinstalled activesync
upgraded to 4.5
deleted partnership
uninstalled firewall
checkdisk
ran the resync program
installed office, .net 2.0, activesync 4.5 on entirely different computer
[edit: added for clarification]
tried unchecking the advanced connection box in start>settings>connections>usb to pc
[/edit]
when connecting to either computer, i get the "usb device seen" chime, but not the "i can do something with this device" jingle
get the "active sync cannot connect with this device" popup, run the diags and everything is okay. ms site politely informs me that the cause of my problem is that the device cannot connect to the pc.
anything i missed? i gave up on it 6mo ago when i got the phone bc i got bluetooth sync to work but now i want to flash to wm6
Thanks
start>settings>connections>usb to pc.
Untick the box. See if that helps?
Try this procedure step-by-step
1. make sure your phone is not connected to the computer in any way
a. Bluetooth off
b. WIFI off
c. USB cable not connected
2. Run spybot S&D (I always do this when the computer misbehaves - and make no mistake your computer is misbehaving)
3. Terminate all other running programs
4. Hook your phone to the usb cable and the usb cable to the computer. (don't worry if it syncs or not)
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
7. Disconnect the Phone
8. Open the Control Panel "Add/Remove Programs" and uninstall Active Sync
9. Reboot the computer
10. Connect to the internet and get a fresh copy of Activesync 4.5 and install it.
At this point if you can back up your PIM to the storage card or something it would be great because I suggest you do a hard reset of the phone. go to the settings page and select System. Tap the clear storage icon and follows the instructions to reet the phone.
11. Reset phone as above
12. When phone reboots, connect it to the computer via the usb cable.
Phone should sync from now on.
Good Luck
PS.
MrVanx is right, that could help but it will limit your phones capability. However if my method fails that may be your only option short of reflashing the phone with some other ROM.
I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight
Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?
I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?
mrvanx said:
start>settings>connections>usb to pc.
Untick the box. See if that helps?
Click to expand...
Click to collapse
+++ worked for me
sook said:
Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?
Click to expand...
Click to collapse
Yes proceed. And no I don't think the failure to sync problem is related to the backups so that should be safe
SeqHTCTyTnII said:
I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?
Click to expand...
Click to collapse
Not sure how a TyTN II looks to the device manager. try this instead:
open the device manager and click on the USB devices subcat.
Then connect your phone to the computer via the usb cable. pay attention and uninstall the usb device that appears when you hook up.
Then rescan. Reboot both the computer and the phone and see if that helps
sook said:
I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight
Click to expand...
Click to collapse
Before you try flashing make sure you have the Hard-SPL V7 bootloader installed.
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
You activate the bootloader by pressing and holding the "Power" and "OK" buttons and depressing the reset with your stylus (the OK button you use has to be the one next to the jog wheel)
I can't find my Hermes in device manager either. I'll try doing the flash through the bootloader i guess.
Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....
cyberscribe said:
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
Click to expand...
Click to collapse
do i have this correct?
1. enter bootloader
2. connect usb cable, check for confirmed connection
3. use ruuwrapper.exe to install hardspl http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=2
4. return to bootloader
5. connect usb cable, check for confirmed connection
6. use ROMupgrade.exe to install new radio http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=3
7. return to bootloader
8. connect usb cable, check for confirmed connection
9. use ROMupgrade.exe to install Schaps 4.31 http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=4
10. reboot ppc, delete partnership from pc activesync, cross fingers, sacrifice a goat, sync, install programs, bask?
JETninja said:
Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....
Click to expand...
Click to collapse
yup. tried it on the laptop that i use constantly with a legit copy of XP Pro. tried on BRAND NEW install of newest hacked version of XP Pro. neither were successful.
AT&T 8525 USN Syncing problem ...
I had the same problem too ... fortunately I had a simple fix.
I made sure that I only use the USB/mini-USB cable that came with my AT&T 8525. If I use a USB that came from a different device (like another phone or camera), it doesn't want to sync, except once in a blue moon.
The other USB cables may charge it, but won't sync it.
I've read elsewhere in this site that our 8525's can be picky with their pinouts on the USB, so this might be the issue. I hope it's something this simple for you!
Hope this helps!
it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable
sook said:
it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable
Click to expand...
Click to collapse
sometimes cables go flakey, but the cable we use is standard not proprietary so any A - miniusb cable should work.
Anyway the procedure you outlined above should have worked, am I to understand you still have the ATT ROM? If so talk to them about this problem.
If not access the bootloader again and hook up your usb cable. Does USB appear at the bottom of the screen?
Are you using the usb adapter that came with the phone? If not try to go back to that. The pinouts are the same as a miniusb but the form factor makes for a better fit and regular miniusb jacks can cause nonsyncs.
If you aren't getting "USB" at the bottom of the screen it is either a bad cable, a bad usb port (either at the comp or your phone), bad usb drivers, or just bad hardware in the phone. If any of these is the problem, all you can do is talk to AT&T hopefully before the warranty expires.
Sorry I wasn't more help mate.
The cable I've been using is the one that came with the phone. I tried the cable that came with my mp3 player and got the same results.
I do still have the out-of-the-box ATT Rom, however, the steps you outlined did not fix my problem. I did notice that my device appears as "HTC USB Sync" which I found strange. Is this normal?
USB does appear when I connect the phone in bootloader to the computer. I've tried two USB ports on two separate computers. Both computers are completely up to date with MS and drivers.
I suppose I'll go bother the people at ATT.
If I'm done with the ATT Rom, can I do all the flashing through the USB connection to the bootloader?
hey guys im having the same problem (TyTN II) it'll charge, but wont sync or show in device manager (i am using the original cable though)
i've tried to go into bootloader, but it doesnt say 'usb' at the bottom like it should, instead it says 'serial' i've tried diff usb ports, i've also unticked the advanced network box, softreseted, and hardreseted still no go...any ideas?? (im using alex's wm6.1 rom, could wm6.1 possibly have something to do with it?)
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help

Diamond Windows Xp: USB-device not recognized

Hi, i have a problem, my diamond doesn't connect to my pc anymore, not with active sync, not as a driver and not as a internet modem, i need to connect it so i can flash to a new rom to fixe a issue i have (my diamond freezes and does hard resets after that, all the time) to fix it i need to flash tock rom>hard reset>my rom>hard reset, but this won't work if i can't see a way to flash my phone ...
I'm not sure because I don't use XP, but do you not need WM Device Center or something?
And what format (wipe) memory to default from mobile, i mean main (not internal storage). i know that mobil will go to "preinstall" stadium...... if u dont undertand u lose everything on program memory (contacts, sms but u can backup it). If u do it u have clean rom because every rom have a shadow install copy.
there is no problem i thing
donald-c said:
I'm not sure because I don't use XP, but do you not need WM Device Center or something?
Click to expand...
Click to collapse
Thank you for your reaction! But no that's only necessary if your system is running Windows Vista.
Hysterian said:
And what format (wipe) memory to default from mobile, i mean main (not internal storage). i know that mobil will go to "preinstall" stadium...... if u dont undertand u lose everything on program memory (contacts, sms but u can backup it). If u do it u have clean rom because every rom have a shadow install copy.
there is no problem i thing
Click to expand...
Click to collapse
Thank you for your reaction too! No, you mean a hard reset, i allready did this a couple of times, the strange thing is that it doesnt work after a hard reset too, i allready backed my settings(contacts,sms,etc.) up since the problem started but it has no sence restoring it if it keeps auto hard-resetting itself...
Strange thing i noticed too is that when i connect my phone to the net adapter it thinks i'm connecting to a PC and it will ask me to chose an option(a.sync/file disk/ internet modem)
I dont know but my permanent problem is that every rom have checked faster data sync on usb sync and my vista doesnt recognize this... i dont know why is permanently enabled but for me this is not working.
but for u. it can be registry problem..... any registry cleaner or backup from other rom? just an idea
Hi, i have a problem, my diamond doesn't connect to my pc anymore, not with active sync, not as a driver and not as a internet modem, i need to connect it so i can flash to a new rom to fixe a issue i have (my diamond freezes and does hard resets after that, all the time) to fix it i need to flash tock rom>hard reset>my rom>hard reset, but this won't work if i can't see a way to flash my phone ...
Click to expand...
Click to collapse
Hi,
If you are using USB, you can try to change the USB port, here worked.
z10n said:
Hi,
If you are using USB, you can try to change the USB port, here worked.
Click to expand...
Click to collapse
Fysical port, COM port or Computer(allready done)
bump, this just became a major issue i downloaded diamimg.nbh to internal storage and flashed to default rom but my USB still is not working.. please someone help me out ?
maybe your USB Port is broken or dirty? you ever tried to clean it? (turn your phone off, remove the battery, take a needle and take all the dust and fluff/lint out)
can you charge your phone via usb?
I had the same problem with XP. Glad I have also a mac ;-)
I "solved" the problem by leaving the phone connected to USB and restarted the PC. Then it worked but only if leave it in USB. When you pull it of you have to do it again :-(
Hope that helps temporarly
lordcoffee
tomoffel said:
maybe your USB Port is broken or dirty? you ever tried to clean it? (turn your phone off, remove the battery, take a needle and take all the dust and fluff/lint out)
can you charge your phone via usb?
Click to expand...
Click to collapse
Yes i can, and if i connect my adapter to the net and put the mini usb in the phone a window will pop on my phone & tells me to choose disk drive/async/internet modem..
im now going to clean the usb port ands see if it helps, thank you for your reaction!
lordcoffee said:
I had the same problem with XP. Glad I have also a mac ;-)
I "solved" the problem by leaving the phone connected to USB and restarted the PC. Then it worked but only if leave it in USB. When you pull it of you have to do it again :-(, thank you for your reaction!
Hope that helps temporarly
lordcoffee
Click to expand...
Click to collapse
Seriously? i tried it on another XP and it didnt work either, ill try it and get back at you thanks!
willyy1991 said:
Yes i can, and if i connect my adapter to the net and put the mini usb in the phone a window will pop on my phone & tells me to choose disk drive/async/internet modem..
im now going to clean the usb port ands see if it helps, thank you for your reaction!
Click to expand...
Click to collapse
I have two charger, one ist the original from HTC, and the other is a normal plug with the miniusb on the other side, sometimes when I plugin the non-original I get the same message (USBtoPCPoppUp).
The reason is that not all pins have good contact, maybe you have to clean your usb connector with some "hard" cleaningstuff (alcohol(not the sweet stuff.. take it from a pharmacy!) or you can try rubbing alcohol (my favorite! ).
you could also try another USB cabel if you have one

Cant Connect To USB. Cant Flash?

So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
DanMccoy1 said:
So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
Click to expand...
Click to collapse
Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
You can also try this solution, it helped another user earlier
ClydeB1 said:
Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
Click to expand...
Click to collapse
Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
DanMccoy1 said:
Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
Click to expand...
Click to collapse
I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
ClydeB1 said:
I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
Click to expand...
Click to collapse
Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
DanMccoy1 said:
Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
Click to expand...
Click to collapse
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
ClydeB1 said:
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
Click to expand...
Click to collapse
Yeah Rebooted Everything About 10 Times Lol
All My Other USB Devices Are Fine
I Cant Roll Back The Driver In Device Manager Because It Apparently Isnt There, But Nothing Has Been Changed, WMDC Has Been ReInstalled, Net Framework Reinstalled Etc Im Just Not Getting Any Mobile Devices Show Up.
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
ClydeB1 said:
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
Click to expand...
Click to collapse
Ah. Thanks Anyway Bro
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
DRTigerlilly said:
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
Click to expand...
Click to collapse
Yeah Ages Ago, Im All Up To Date With HSPL And What Not, Usually Flash ROM's Every Week So, Im Pretty Annoyed Lol.
Other Things Work In The USB Port. But It Just Charges If I Plug My Blackstone In
just re-install microsoft windows mobile centre and you will be ready to go.But install with phone NOT Pluged.
i had the same problem here.
regards

USB device Not Recognized

Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.
it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)
Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk
OrbNRG said:
it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)
Click to expand...
Click to collapse
yeah only the media player option was available to me as well.
Mikulec said:
Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
changing the usb port does help, however when i unplug it and restart my com, it does not recognize it anymore
What OS are u running?
Could also have something to do with the number of irq's on your motherboard.
PC's older then aprox. 3/4 years have less irq's and can have trouble with much external devices
keevy17 said:
Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.
Click to expand...
Click to collapse
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.
Beards said:
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.
Click to expand...
Click to collapse
yeah i am looking at that thread too, however thanks for the link here, good for documentation as well, appreciated
keevy17, u have the phone already? If yes, you could help us resolve our questions in last pages of this thread:http://forum.xda-developers.com/showthread.php?t=694835&page=9
Q: Are there any notifications (on screen, backlight of buttons, ...) about missed calls, new mails, sms? Is there any notification when u charge the battery and the battery is fully charged?
Thanks in advance.
The default USB connection is to activate Samsung Kies. You'll have to go to settings->About Phone->USB Settings to change. If it doesn't work after changing, soft reset the phone and try again.
Caused me a bit of head scratching until I went through the options.
Now am having same problem, can'r see mass storage in my computer.
I think I read you need to enable USB Debugging then it will work. for both of you I believe.
With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.
hassan said:
With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.
Click to expand...
Click to collapse
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?
Beards said:
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?
Click to expand...
Click to collapse
It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.
hassan said:
It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.
Click to expand...
Click to collapse
Thanks hassan, I'll try it later.
If you want kies to work with the phone, dont kill MTP.. But kies is acting weird, soemtimes it doesnt see the phone, but after unplug and replug it works again.. I've given up on kies actually, over 100MB to download and worst than some beta software i've used.
also, i cannot get samsung apps to work on kies, it just error or timeout.. you guys hv any luck?
I haven't tried kies yet, i'll try when i get home from work.
Anybody know how to mount on a Mac? I tried changing the USB settings to Mount/Media, no luck. Any help would be appreciated.

USB Connection

Hello guys. I have one problem with my device, as it wont connect to mi pc suite, even i turn on usb debugging. Anyone have same problem? And any software required usb debugging connection also failed to connect with this phone. Anyone have solution? Windows 10 btw.
syahradzi said:
Hello guys. I have one problem with my device, as it wont connect to mi pc suite, even i turn on usb debugging. Anyone have same problem? And any software required usb debugging connection also failed to connect with this phone. Anyone have solution? Windows 10 btw.
Click to expand...
Click to collapse
Did you try to change your USB Connection setting from 'Charging' to 'File Transfer'?
Also, if in case you're using a cable other than the provided USB-C data cable, are you sure that it's a data cable and not just a charging cable?
haakufurou said:
Did you try to change your USB Connection setting from 'Charging' to 'File Transfer'?
Also, if in case you're using a cable other than the provided USB-C data cable, are you sure that it's a data cable and not just a charging cable?
Click to expand...
Click to collapse
I already tried usb debugging on, with file transfer/charging and debugging off with file transfer/charging. and I'm currently using original usb c. I always get this error saying that my device must be updated first (see attachment) , but I already at latest miui. I even formatted my windows lol, still no luck. But I still can transfer file between my pc and phone using windows explorer.

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