I can hear the caller, but they can't hear me - Hero, G2 Touch General

I just wanted to ask whether anyone else was having problems making calls. Sometimes when receiving or making calls I have the problem that the person on the other end is not able to hear me. I however can hear them perfectly and crystal clear. Is anyone else having this issue? The issue is usually resolved when I redial, but it's pretty annoying at times.
I'm on Vodafone UK.

The first call I made this happened to me, I think my head pressed against something to place the call on hold. The only indication you get that the call is held is a little pause icon in the task bar.

I've had this a number of times when the Hero has been connected to my Bluetooth car kit.
Even once its disconnected, I dial out and the caller hears me but I do not hear their ring tone or voice.
Turning Bluetooth off and then on again seems to cure it.
Random, does not happen all the time.
The Hero will also think its still connected to the car kit even after the car is turned off and I'm a long long way from it.
Same cure as above releases the 'connection'.
I've also noticed I get a pop up that says 'Bluetooth Headset Disconnected' when it was not or had not been connected for a long time.
Seems confused.

Related

Updated and bluetooth problems, anyone else????

Okay im really really pissed and happy at the same time, I updated my phone with the new sprint rom, and like the new features and speed, but im experiencing the same bluetooth problems I had before with the 2.17 rom. And its gotten alil worse. Heres the Problem: Connect and pairs up with my handsfree(uconnect) in vehicle fine, but there is no sound whatsoever on both ends, I cant hear callers, or even the ring, nor can the other callers hear me, its completely dead. Then it gets worse, I unpair, turnoff bluetooth and two things happen 1.) phone stays silent on every setting, no sliding sounds, no screen tap sounds, try to make phone call, and it is silent cant hear ring, cant hear callers, nor can callers hear me. 2.)When bluetooth turns off, the phone automatically restarts on its own. What can be causing these problems??

Topaz + BT hands free (Sony MEX-BT2500)

Hi there,
Can anyone help me solve this problem:
Ik have a Sony car radio with a BT hands free function (MEX-BT2500) in my car. When I make a call, the radio stops and I can speak hands free, hearing the conversation on the car-speakers. All nice, like it should be.
Problem is when I receive a call. The radio stops and I hear a ringtone (not my phone-tone though ). When I awnser the call, the caller can hear me, but I can't hear him, unless I take the phone in my hand and put it on my ear. The sound doesn't come through the car-speakers. So an incoming call can't be awnsered handsfree.
With my former phone (nokia 6230), it was no problem. Anyone knows how to solve this?
If it was the same as my problem, turn up the volume on the phone
My phone was the exact same, for some reason when it connected it was turning the volume right down!
Hope yours as as simple
todd69 said:
If it was the same as my problem, turn up the volume on the phone
My phone was the exact same, for some reason when it connected it was turning the volume right down!
Hope yours as as simple
Click to expand...
Click to collapse
Unfortunately my problem is not that simple. I got an incoming call yesterday when I was driving, but again no sound. When I called back, there were no problems. Does anyone else have a solution?
Well, I don't have the Sony-stereo, but I've got a Pioneer with BT. I have bumped into several issues with it, and the solution is the same every time:
-first, if you have a settings-option called something like "reset BT-memory", try that one, and pair phone again.
-If that doesn't work, next step is full reset of the stereo, meaning you pull it out and disconnect the power. Then plug it back in, and re-pair phone.
This at least did the trick for me, now voice-dial works perfectly, and I even have "BT Audio", meaning I can play my Topaz' music on my carstereo without hassle.
Could also be something else simple, you are using the stereo to answer and not the handset?
If I answer using the phone with my stereo then I get the same issue as you, answer using the stereo and all is well

[Q] Bluetooth staying connected through call issue

Has anyone had issues with bluetooth staying connected consistently through a call?
I'm new to the Epic about a week or so ago. My bluetooth connects fine and stays paired. But during the call I will lose caller for about 5-7 seconds and they eventually come back. But I will miss part of the conversation.
I've had people tell me they can hear me during the silence but I can't hear them. It seems to happen maybe every third of fourth call. I didn't know if anyone knew of an issue or fix to the problem.

[Q] Call ends immediatley after 4.4.4 update

I have been looking for a solution to my problem for some time now, with very little lucky unfortunately.
This is an intermittent problem I am having and does not happen all of the time, but a good percentage of the time (50/60%), and not every contact, it seems to be a weird one weather or not the call I am about to make actually will work.
The problem is once I select a contact to call, the call ends immediately without even ringing. the strange thing is that when I cant hear any ringing, the receiver can hear one ring and then it stops.
Can anyone suggest any solution to this annoying problem?

[Q] LG G3 + gwatch: callers can't hear me speak over bluetooth when connected

Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Having the same issue....sort of...
First, allow me to apologize for any improper formatting or if I've tendered my reply in the wrong way.
I've literally never replied on a message board in my life. Ugh, I know. How, right? Moving on...
I have an issue very similar to the one you're having, only in place of the car, put a Plantronics WalMart headset and change the G3 for it's predecessor. I notice that people call me when my watch is connected to my phone. When I answer, they claim to not be able to hear or understand what I am saying. The problem persists even if I disconnect my headset and use the G2 in either handset or speakerphone mode. The only fix I've found is to restart the phone and return the call. Even then, if the watch is still connected, only the first call can be completed with no "interference".
I've attempted to update the software and firmware to my G2, with no success. I have no idea why this issue occurs.
Also, is probably noteworthy that regardless of whatever Bluetooth device I am connected, very very often during a call, my caller's voice will shift into "speakerphone" mode without being instructed to do so. I have to open the call screen, turn off the BT, then select it again to turn it back on. The call returns to the headset, but doesn't stay there in most cases. Sometimes I have to do this 5 - 7 times a call. Other times, it remains connected as it's supposed to. Again, I can find no reason why this happens, but it's been an issue for MONTHS with my G2. And it doesn't matter what headset I am using, it just "drops" the sound to my speaker phone, but still says that it remains connected to the headset.
It's a Sprint LG G2, if that matters at all.
PrivateBytes said:
Hi,
I realize this will sound like a strange issue, but I can reproduce it so it certainly exists.
I have an LG G3 running Android 4.4.2 on Verizon. I just bought it back in Jan '15, and the phone has been working great with no issues. I use my car's built in bluetooth connectivity to place and receive calls while driving and have had no issues doing so.
A few days ago (week of 3/9/15), I acquired a used LG G watch from a friend at work. It's in good shape; he only had it a few months, and it's working well. It connects to my phone, and I can use it to txt, place calls, etc. It's running software version 5.0.2.
I am experiencing an issue for which I cannot find the root cause. My issue is that, when I'm in my car, and both the car and the watch are connected to the phone via blue tooth, and I place or receive a call, folks on the other end cannot hear me speak. I tried it with my wife's cell phone, and can reproduce it every call. My voice is barely audible, yet bluetooth is connected to the car and I can hear the other person's voice just fine over my car speakers. As this is happening, if I pick up my phone and switch the call to the handset from bluetooth, the problem goes away and I can take the call on the handset. But as soon as I put it back to bluetooth, the problem returns. Once this happens, if I hang up and try to call the person back using either bluetooth OR the handset, the voice problem returns and I cannot be heard speaking. I tried putting my mouth up to the watch and the phone thinking maybe it was trying to use another microphone, but I still sounded muffled and far away while I was testing this with my wife's phone.
I have checked all my settings in Android Wear, my phone settings for volume as well as call settings...I cannot find anything obvious. I've googled the issue, but there is little to no information regarding this problem.
Can anyone suggest something to help fix this? I really like the G watch, and I would like to get it to work so I can enjoy it. You would think that the G3 and G watch would play nice since they are both LG!
Thanks for any help,
Nick
Click to expand...
Click to collapse
Have you tried going into android settings for voice input and allowing recording using Bluetooth mic?

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