browser shows white pages - Hero, G2 Touch General

My browser is buggy, trying to login to flickr gives me a white page (both through the sense interface and through flickr.com, cant reach sign in page) and on facebook I just get the white page after entering user/pass (works through links in the people app though).
I have tried to do a hardreset which doesnt help.
Anyone knows of a solution to this?
(I have already posted in the Hero apps and themes forum, but it might be the wrong one, so please feel free to delete that post).
I really hope I can solve this as it spoils the feeling of the phone when some pages are just white and shows absolutely nothing at all.

I have the same problem, I already posted a topic in this section but nobody replies. It was secure sites : blank pages. I can't access to any secure sites, even Google account or gmail by the browser. Unfortunately I didn't get any answer. Hope somebody will help us

I solved my issues by removing the proxy and port from my APN settings. I called HTC Sweden and they told me this since I have telenor and its a known issue with telenors proxy and ports. Don't know if you can solve it the same way, hope you can!
Regards,
Latiszm, proud owner of HTC Hero.

I can confirm that deleting the APN proxy and port settings solves the problem.

Cheers.
Thought I'd tried that !

Related

Why Do MMS meesages open in Internet explorer,instead Of Outlook?

I have tried to remedy this problem many times and i cannot figure it out. Basically i can send MMS messages perfectly fine, but i cannot receive them. The messages are are actually received, but internet explorer opens to try to download the message and display it.
Iam on O2 PAYG in the uk. So Pocket IE replys with the message I.E cannot open the page check your connections.
That part of the problem,with Internet explorer not being able to open the page ,i understand but not why it is trying to open it or why it even does it in the first place. Pocket Outlook should be opening to receive the message. I have hard reset, installed over 20 different roms, original and cooked and all different versions of arcsoft mms but with no luck.
So i am hoping that someone can shed some light on what is causing this.
Thanks for reading and any replys
This may just be a shot in the dark....
But my mms settings has a gate way that is an ip address and the server address that is a web address (example http://mms.gocbw.com:8080/mms).
I'm wondering if reversing them would cause what your saying?
I'm guessing that it would just not work, but it was the only thing I could think of.
I guess I'm done rambling now...heh
Hope you find your problem.

Facebook crashes

I was wondering if anyone else is having problems with Facebook?
I can get to the login screen but as soon as I hit the login button Opera crashes, every time!
Anyone encountered this, or know how to fix it?!
Wow... at least you have in account manager "facebook" account, I can't find it on mine!!!
I look at the registry, and I find the keys... but I don't see the account.
This is my registry:
HKLM\Software\HTC\HTCAccountmanager
String Defaul
String Facebookaccount: my [email protected]
String Facebooksecret:
String Facebooksession:
String Facebooktoken:
String FacebookuserID:
String Facebookusername:
are they some other key's that I don't have??
I've just done a master reset, weird thing is the setup process was a bit different this time, hopefully it will let me login now!
Nope, get to login page, login, Opera crashes again
Works for me... I logged in, it went to the main page and I went to the Friends Request page. It works.
I can log in, but my phone crashed last night when I tried to comment on someone's status. I had to soft reset.
Philio25 said:
Nope, get to login page, login, Opera crashes again
Click to expand...
Click to collapse
Mine too, it's crash as soon as I log in need help here to.
amireshan said:
Mine too, it's crash as soon as I log in need help here to.
Click to expand...
Click to collapse
It's obviously not an isolated incident then, I'm gonna give HTC a call and ask them about it.
Well I have called HTC and they said they would pass the information on to their technical team.
Where did you get your HD's? I've managed to log in on an Orange one, no trouble. Though it did say "You must have a Javascript enabled browser"...
I have a SIM free version, which ROM does the Orange one have, I assume they modified it?
Nope, vannilla rom.
ROM version: 1.14.405.3 (22273) WWE
ROMdate: 10/24/08
Opera version 9.5
Build 2682
Yer mine is the same... weird!!!
I'll wait and see what HTC have to say... Said I would receive a response within 48 hours.
SOLVED!!!
Solved this finally.
It's the proxy setting that T-Mobile (UK) uses, which also screwed up the email retrieval on the Touch HD.
With the proxy setting off there is no problem logging into Facebook an other sites which apparently have problems (according to the Opera forum where I found the solution).
But without the proxy settings you are actualy paying for the Data connectino, no? Watch out! Cause this is how is works in France for example..
MAK11 said:
But without the proxy settings you are actualy paying for the Data connectino, no? Watch out! Cause this is how is works in France for example..
Click to expand...
Click to collapse
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Philio25 said:
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Click to expand...
Click to collapse
It allow access the 8080 port only (on Vodafone for example). Bascally everyhing is restricted. (cant use POP/IMAP for mail, only HTTP works, no VOIP etc..). Some sites don't work either. It allows just basic internt browsing access.
MAK11 said:
It allow access the 8080 port only (on Vodafone for example). Bascally everyhing is restricted. (cant use POP/IMAP for mail, only HTTP works, no VOIP etc..). Some sites don't work either. It allows just basic internt browsing access.
Click to expand...
Click to collapse
This is the case with O2 PAYG as well, only web works, no POP3 or IMAP. I don't understand either of those but VOIP makes sense as they don't make as much money off those calls!
I believe they're less rediculous with contracts though!
Philio25 said:
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Click to expand...
Click to collapse
Hi,
Can you tell me how you do that? disable proxy setting from opera:config -> proxy, or Setting->Connections->t-mobile settings?
Many thanks.
Solved login crash problems
Just added the proxy setting for wap under the t-mobile internet settings, and now i can login to facebook/hotmail without crashing the opera.

HTCs response to Hero not compatible with Voda UK and Screen gap Issue

The great thing about the Hero is the cool widgets and the Facebook/contacts intergration. Not all of these widgets and features are compatable with Vodafone UK. Also many have commentend about the gap between the screen and the casing. I asked HTC about these two issuse. Here's the response:
New Response From [ Pete (Europe Support (Tech)) ]
I am afraid that the vodafone rep is wrong about not blocking ports. everyone using the Hero on vodafone UK is reporting the same issues with the widgets so they do indeed have other ports blocked. in fact i know for a fact that there are more than just that port blocked as they also block the common VPN ports, the WAP ports and certain others to prevent things like MSN...
as for the screen issue, i have heard of a couple of other people that have this, and it seems that the seal may not have fitted correctly. That would be best to send it back, or i am sure that we could fix it later as well.
best regards,
HTC Europe Support
What are we going do now about the Vodafone issue? I might call Vodafone and ask them.
Mansn said:
What are we going do now about the Vodafone issue? I might call Vodafone and ask them.
Click to expand...
Click to collapse
I spoke to them, they don't recognise it as an issue. They'll probably say its not a supported handset so bog off. Give it a try though Mansn you never know. Tip for ya, when you call 191 select the option for blackberry. That'll get you through to the propper geeky techs with beards and all! Any other option and you'll end up talking to a Pat or Maureen who will struggle to understand what the heck you're on about.
If these things don't work then there is no point in even owning a Hero. Might as well by a Magic for half the price.
I just called 191. Where is the crackberry option?
1. Balance, Bills, PUK code
2. Lost stolen, making and receiving calls
3. Help with broadband and landlines
4. Less than 7 days, want to return it
I was told by the last guy i spoke to to select the blackbury option. You're right, there isn't an option. Anyway, just got through to a Maureen who has put me in the que for a tech dept.. 20 minute delay apparently.. Maureen did say "that phone is not supported, we can't help you"
I think the only way round it would be another VPN from Voda to bypass the blocks. O2 do that for getting round the data compression.
Will they provide an alternative APN so we can use the Hero to its full potential? might find out in 18 minutes........ TBC
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
that's nice of them.
Basically "you didn't buy it from us, bugger off!!"
i suppose that they may have changed things, but when i used to work for them, they definitely blocked some ports on the internet APN. 500 and 9201/9202 were definitely blocked at least, and port 80 was blocked on the business VPN access point!
And besides, if you can connect over Wifi but not on the Vodafone APNs then it just proves that they ARE blocking ports and they just haven't got the guts to admit it.
at least with T-Mobile they only block ports through their proxy...turn the proxy off and all is open!
Damn glad i chose to stay with t-mobile and not change to vodafone!
and yikes, everything even works on Three!! come on Vodafone, have the guts to admit it or just open the damn ports up!!
Why are any of these things not using standard HTTP over port 80?
I may be forced to move to Vodafone through work. What exactly is going to stop working?
As an aside, how is their 3g network compared to O2?
mwatson said:
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
Click to expand...
Click to collapse
Hi. Where do I find these settings, please? Is there any risk to changing the settings? Thank you!
mwatson said:
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
Click to expand...
Click to collapse
Hey. Having the same problem with Vodafone too, but seems as though it's just Twitter that's being the bugger with me, facebook & flickr have been fine so far.
I have tried various other Twitter widgets from market place but they either won't refresh tweets or I can't update my tweets. Is there one you would recommend that hopefully does both so I dont have to have 2 Twitter widgets running??
Thanks!
Ant!
bigbamboo5 said:
Hi. Where do I find these settings, please? Is there any risk to changing the settings? Thank you!
Click to expand...
Click to collapse
There is no risk at all, you can change it back. from the home screen menu>settings>Access Point Names>Vodafone Post-Pay ISP (or pre-pay depeding on what you got> change the NAME, USERNAME and PASSWORD fields.
mwatson said:
There is no risk at all, you can change it back. from the home screen menu>settings>Access Point Names>Vodafone Post-Pay ISP (or pre-pay depeding on what you got> change the NAME, USERNAME and PASSWORD fields.
Click to expand...
Click to collapse
I have done that - thank you. Does this now mean that my Facebook shortcut will show the latest update when I click on it, or is there something more that it will do? (Sorry to be a doofus!)
bigbamboo5 said:
I have done that - thank you. Does this now mean that my Facebook shortcut will show the latest update when I click on it, or is there something more that it will do? (Sorry to be a doofus!)
Click to expand...
Click to collapse
Not sure what you mean about facebook short cut? This should now let you view facebook anf Flickr photos in the People app. Give it a try..
mwatson said:
Not sure what you mean about facebook short cut? This should now let you view facebook anf Flickr photos in the People app. Give it a try..
Click to expand...
Click to collapse
Blimey. Done that and now I have the thousand or so Facebook friends in the phone too! *Blinks* It's going to make scrolling through a bit of a 'mare - especially as the 'scroll down by letter' thing on the right of the screen is so difficult to operate...
EDIT: Most of the new Facebook contacts aren't showing the photo. Do I need to do each of these individually, or is there a way of doing them all at once?
Ok, maybe I am being thick, but I got a HTC Hero today on a Vodafone pay monthly tariff with unlimited internet (ok 500Mb)
The internet wont work at all though.
Can anyone post the full list of their working connection details please?
Thanks
Zippyioa
zippyioa said:
Ok, maybe I am being thick, but I got a HTC Hero today on a Vodafone pay monthly tariff with unlimited internet (ok 500Mb)
The internet wont work at all though.
Can anyone post the full list of their working connection details please?
Thanks
Zippyioa
Click to expand...
Click to collapse
Apn name = wap.vodafone.co.uk
User name = wap
Password = wap
I just tried the wap settings, and the internet is now loads faster! That's great! However ****ter still doesn't work, and facebook sort of works, but not quite ... very strange!
Thanks for the help. Internets working now!
SMS won't send though. I have spent ages looking for the settings page but can't find it.
Anyone know where the message centre number is so I can check its right for Vodafone?
Cheers
Zippyioa
It seems as though Vodafone is doing something about the issue. A post on androidforums from mobiles.co.uk seems to indicate this:
Hi there,
Hero will be returning to Vodafone in the near future but we are unable to sell it currently due to some technical issues that came up - nothing serious, but we had to pull it from the site as a precaution.
Hope this helps,
Click to expand...
Click to collapse
http://androidforums.com/htc-hero/7566-htc-hero-uk-deals.html#post44253
In the old days the only way around port blocking was to use a VPN on a nonstandard port at home. Then VPN to that to use your home connection.

Can't login on websites with HTC browser

Hi,
I have a "weird" problem with my HTC Hero: whenever I try to login on a webpage (e.g. a forum or the website of my university), it doesn't work...
So: on the website I tap on "Log in". The browser takes me to another site where I enter my username and password. But after tapping the "Login" or I tap "Enter", the browser redirects me to the previous login website, where I have to press again "Log in" and re-enter my details...This happens every time... It doesn't make "the click" to direct me to the site I get when the login works... My username and password are 100 % correct...
When i try it with Opera Mini, it DOES work...
Is it some kind of setting or ... ? I have enabled the browser to store my usernames and passwords I enter...
Thanks in advance !
Hmmm... anyone?
I have this problem with capital one's website.. I would like to know a fix as well.
jtadeo said:
I have this problem with capital one's website.. I would like to know a fix as well.
Click to expand...
Click to collapse
Luna,
can't help you but I can share your problem. It happens to me too.
You are not at Manchester Uni are you?
I've tried a few websites that I use where login details are required i.e. forums, banks, email etc and it works fine for me.
Just out of curiosity, do you zoom in on the web page login area so that the 'Login' button is larger and can be selected easier? I always do that and never seem to have the problem you're experiencing.
@cbailey: no, I live in Belgium, so ..
@thecastleforkid: I just tried your method (zooming in on "Log In"), but it din"t work...
Like when I try to login in on a forum, for example www.9lives.be/forum (a belgian website), i try to login... so i click on the login button... the site redirects me to : www.9lives.be/login... I enter my details... the site SHOULD go back to www.9lives.be/forum, but in stead it goes to www.9lives.be/login/login......
and this happens with other websites also...
In Opera mini everything works fine (but i prefer the Hero browser with the multitouch...)
Very strange...
Hello.
I had the same issue with the french provider Orange.
So this is what I did to fix it, I don't know if it'll be the same for you :
Settings > Wireless Controls > Mobile Network Settings > Access Point Name
And I changed Orange World to Orange Internet.
The thing is you can't establish any secured connections (https) with some APNs apparently (I don't know the technicals details, sorry if I'm wrong in the explanations), so just try to change it.
kouray said:
Hello.
I had the same issue with the french provider Orange.
So this is what I did to fix it, I don't know if it'll be the same for you :
Settings > Wireless Controls > Mobile Network Settings > Access Point Name
And I changed Orange World to Orange Internet.
The thing is you can't establish any secured connections (https) with some APNs apparently (I don't know the technicals details, sorry if I'm wrong in the explanations), so just try to change it.
Click to expand...
Click to collapse
Hi!
thanks for the tip, but I use Mobile Vikings... so I don't know what to change..
also: with opera mini it works fine.. and that's also on Mobile Vikings (obviously...).. so I guess it has to do with the browser of the Hero instead of my APN...
Correct me if I'm wrong
greets
Try to connect your websites over wifi and you'll be fixed.
If it doesn't work on wifi with hero's browser it's not your apn.
Well... I've tried that method (connecting through wifi) before... it didn't work... tried it again now... didn't work...
Man, it's getting annoying (not a lot of other complaints on the Hero though...)
Thanks for the tip anyway !
greets
I do think it has something to do with the security settings on the native browser. I try to login to my work intrAnet via the native browser and many times it goes straight into a password violation lockout because the network thinks I am trying to hack into it. ANyway, I have had your same problem. Guess for those certain sites you are just gonna have to use Opera Mini or something similar.
It's really weird I guess I can't help you sorry :/
Did you check if htc hero's browser accept the cookies in the settings ?
kouray said:
It's really weird I guess I can't help you sorry :/
Did you check if htc hero's browser accept the cookies in the settings ?
Click to expand...
Click to collapse
WAAWW! you're my hero man !
I checked for the cookies and they were disabled.... I enabled them and IT WORKS on wifi AND on edge it works fine
Thanks for all the help Kouray and the other ones !
greets

Mobilicity MMS

Hi I was wondering if anyone here knew about MMS settings for the new cellphone carrier in Canada called Mobilicity. They are similar to Wind Mobile. I read the forum on the O2 MMS settings, which helped a lot. However, i still cant get the Mobilicity MMS to work. Anyone have any suggesstions? Thanks
i'm gonna guess that this is you if not take a look lol
http://www.howardforums.com/showthread.php/1652256-Mobilicity-MMS
o yea
O yea, its me, i'm askin in both spots. The O2 discussion earlier does help a lot, cause it goes in detail about the MMS menu. But even after putting in those settings from the howardforums help, it still doesnt send or receive
Have exactly the same problem as OP.
same problem .. i have samsung vibrant and i can't receive or send mms
i double checked my mms apn setting and it's all good
what is the solution ?!
Simple solution
Copy the settings from mobilicity webpage mobilicity.ca/uploads/phone-manuals/NexusOne-Guide2.pdf, the only different thing that you have to do is under Authentication type select NONE, by default says not set or something like that, that's what they forgot to pinpoint in the configuration, by doing this I was able to send mms without problem, hope it helps
Hi I just wanted to add that I also had the same problem and what solved it for me is that I was missing some info on the data side of the settings, but I still had data working regardless. My phone is HTC Sensation and I used all the settings provided by mobilicity on there web site on how to set it up.
http://mobilicity.ca/support/phones...MMS-picture-messaging-will-function-properly/
if the link above is followed correctly with both the data and mms settings put in exactly the same then there shouldnt be a problem. Oh and also on the HTC you have this setting asking for the authentication type which should be set to none.
Go read my post on how to fix it !
http://forum.xda-developers.com/showthread.php?t=1744678

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