Need help! Sprint Touch went haywire... - Touch GSM General

I have a Sprint Touch running the official 6.1 ROM. A few days ago, it went completely haywire and seems like it only has a few short moments of life left. I can make occasional calls, but can't receive any, and am resetting it 5 times a day. I have my contacts backed up, but would really like to get my SMS messages and call logs if possible. Current status:
Can't use a PC/software to backup/explore because no computer will recognize the device...even after I've manually paired it via Bluetooth.
Can beam folders. I beamed the PIM.Vol file to my new Touch, but can't open the file. Is there a way to beam the Messaging file to another phone? Or the call log file? Or move them to my SD card? I can promise you I've searched low and high, but every solution involves backing up to a PC...too late for that!
Thanks!!!

For backup, try to use the following services.
- PPCPimbackup
- Google Sync
- Microsoft MyPhone.
Any of it does the backup pretty good.
After backing up, you might want to flash it or hard reset it.

Thanks!
That was a nightmare, but it worked. Thanks for the advice!

Alright.
Cheers

btw for Sprint Touch, refer to the Vogue forum!

Related

SMS Backup Restore XDA II

Hi everyone
I've been searching for an answer to this for a long time now!
I need to do a hard reset to solve a niggling ActiveSynch problem (At least I hope it'll solve it!)
However when I did this before with the old XDA I I lost all my SMS messeges, both Received and Sent! Che pizza!!
As an incurable romantic I would hate for this to happen with my XDA II.
Is there anyone who can point me towards a method or a program that will securely backup and restore these precious utterances?
Sincerest thank in advance!
Conor
Sprite pocket backup allows backing up of email/sms to storage card.
Will it back up JUST the sms messages?
Thanks for that!
I've read the Sprite website and downloaded the trial version.
However, It's not too clear to me if the program will backup and then restore JUST the text messages.
I'm a bit out of my depth here but I'm guessing if I backup and then restore the entire XDA I'll lose whatever benefit the fresh hard reset might have given me as regards the underlying Activesych problem.
Can anyone confirm that Sprite can be used just for text messages alone? Everything else will resynch with outlook and my shared files etc. I can reinstall the other programs afresh. Just queasy about my vulnerable texts!
Best regards
You can do a partial restore of just messages.
Wait - Sprite Backup has problems with SMS
The current Sprite back-up CAN restore your SMS messages, but it kills SMS reception after a restore.
Your only option is to restore WITHOUT the SMS'es.
Sprite is working on a new version, don't rely on Sprite to back-up your SMS'es yet.
I am copying the content of the SMS'es from my girlfriend to a HPC Notes document. That way they get back-ed up to my PC automatically.
Regards
Michael
Do not miss this free software( SPStudio )...:
http://smartdev.51.net/
It can Backup all your SMS in any folder :wink: ...
Do NOT buy Sprite Backup!!!!
Here I am again - almost 24 hours later - one whole day of my life gone - and I'm fairly sickened!!
I coughed up €30 or so for Sprite's Backup premium edition and - you know how long it takes - backing up restoring etc... - got through it in the end.
Everything looked good - SMS were restored. BUT my mid-afternoon had a strange feeling that something was wrong. NO SMS messages received all day!!!
Then I read Michael's advice which came too late for me!!! [Thanks all the same though Michael! ]
Sprite will take your money, allow you to do a nifty looking restore of everything including your SMS, BUT THEY TAKE AWAY YOUR ABILITY TO RECEIVE MESSAGES!!!
I am hopping mad!
There seems to be plans for a fix in a few week's time, and even a complicated interim workaround, but these are USELESS if the messages you are trying to save have already been trapped in a dodgy backup that neuters your SMS box!!!
Now I doubt I'll EVER restore those messages...
How can they be allowed to sell that junk? I will be insisting on my money back.
In the meantime, I don't suppose anyone knows how to salvage those messages from a knackered backup of my whole XDA II?
I know there are more important things in life than old text messages, but this is VERY annoying. Thanks for listening to this rant...
Thanks too to Alkandery75 but that program you suggest doesn't seem to work with Pocket PC, seems only for smartphones.
By the way, does anyone know why Microsoft doesn't integrate the Pocket PC SMS folder with Outlook? Seems like a glaringly obvious improvement to me!
Best regards to all
Conor
Sprite did work great for ppc 2002
Sprite really did Restore SMS with PPC 2002 but since 2003 you loose all further incomming SMS.
Solution to that is Cleanmail.exe from Spritesoft (which kills all your mail-folders ).
Sprite is working on that and has a pre-Release of Version 2.3 which you can get if you send them an email.
2.3 does restore SMS properly and you still can receive SMS. It has some other Bugs but i can live with them (as long as the final 2.3 comes out).
But i hope the final will be available soon 8) 8)
regards,
Fidl
Does anybody know by what mechanism there is a block on receiving sms after restore using Sprite?
Sprite Kills SMS - not just blocks them!
I should clarify that the Sprite Backup and Restore not only blocks incoming SMS but it actually finishes them off for good!
In other words, and I've verified this with another phone this, you will not get them all by later putting your SIM in another phone. And people who've sent messages to you DO get their usual instant notifications that you've received a message when in fact you haven't a clue!!
For anyone in business this could really create a poor show with clients.
Yes, it's been a bad day!
Thanks fellas!
Conor
Re: Do NOT buy Sprite Backup!!!!
Conor said:
Thanks too to Alkandery75 but that program you suggest doesn't seem to work with Pocket PC, seems only for smartphones.
Conor
Click to expand...
Click to collapse
Hello Conor,
I'm so sorry you face what I face long time back, and after a full week of researching, testing and HardResetting my XDA II, I found this nice free software (SPStudio). Also, I found that it is the only way for Safe Backup and Restore for SMS, as you said it has been designed originally for SmartPhones, but that does not mean it is not working for PPC WM2003 PE, it is working like charm, you have to give it a try :wink: ... I'm sure you will never stop using it...
So Sprite is physically poking memory on the sim card and destroying the ability to use the sim for sms in any other phone too, man that sux. Is this only when you backup/restore just sms because if it does it when using full backup it means my sim is knackered too, has anybody found out if it is possible for the service provider to re-enable sms on the sim?
Too late. Just discovered my sim is bankaxed, cannot receive sms messages even though sender gets delivery report confirmed :shock:
Restoring SMS'es
Connor:
1. Make a fresh back-up, but don't overwrite the original
1. Restore your SMS'es using Sprite
2. Using Cut and Paste, copy the content to another application - i use HPC Notes Professional. This will create a back-up copy on your PC
3. Hard-reset and restore the backup minus SMS
You now have your working PPC back - and the text of the SMS'es saved. I use HPC Notes Proffesional to save those SMS'es from my girlfriend that I like to keep.
I actually like Sprite Backup, compared to x-Backup it is very fast and once the problem is fixed, it looks perfect. I have done a restore with Sprite from my SD card several times and it just works.
Sorry the warning came to late.
Regards
Michael
I wasnt too bothered about my old sms so I did as you said, hard reset, restore without sms option, now my sms messages are enabled again on my sim card. :wink:
SPStudio?
alkandery75 said:
[ I found this nice free software (SPStudio). Also, I found that it is the only way for Safe Backup and Restore for SMS, as you said it has been designed originally for SmartPhones, but that does not mean it is not working for PPC WM2003 PE, it is working like charm, you have to give it a try :wink: ... I'm sure you will never stop using it...
Click to expand...
Click to collapse
Hi again Alkandery75!
Thanks for that! I did try to install it but it didn't work. If it's working fine for you on an XDA II then I obviously didn't install it correctly. It seems complicated - CAB files etc. Out of my depth! Would you be able to spare a couple of minutes to post here the step-by-steps to get it installed and working?
Renewed thanks!
Conor
Restoring SMS'es
bodstrup said:
I use HPC Notes Proffesional to save those SMS'es
Click to expand...
Click to collapse
Thanks for that Bodstrup!
Can you tell me if you copy those SMS one by one with that program? Or will it actually copy the whole folder, dates, times etc.?
Cheers
Conor
HPC Notes Professional
No, this is a one-by-one cut and paste operation.
What I like by HPC Notes Professional is:
1. You have all notes in one database, not scattered in individual files.
2. It supports bullets, numbered lists, various fonts, colors etc
3. It can password protect individual notes as required
4. It syncronizes with the PC, offering you a very nice Windows GUI to view or edit notes. Edit in either end, and the other device will get the update immediately (if connected in the cradle/using USB)
5. They have a 30 day trial.
Regards
Michael
alkandery75 said:
Do not miss this free software( SPStudio )...:
http://smartdev.51.net/
It can Backup all your SMS in any folder :wink: ...
Click to expand...
Click to collapse
Find more support info from the developer here...:
http://www.modaco.com/viewtopic.php?t=99000
Yes! Yes! Yes! SmartPhone Studio is de BIZ!!!
Excellent! Thank you Alkandery75 for pointing me to it!
It's exactly what I was looking for! All I wanted was a simple safe SMS backup/restore utility. Could I possibly be the only one wanting this? Anyway SmartPhone Studio seems to be the cat's pyjamas.
It connects perfectly with XDA II. It makes backups [and claims to restore them too naturally, but after the last couple of days I think I can't face another hard re-set just to check it. And anyway all my old messages are finally let go - apart from a few classics that I just cut and pasted!! ;-) ]
SMS Cool! Is hardly worth paying for in my humble opinion because there's no backup and restore function. But this dude who created SmartPhone Studio should be paid. I can't believe it's free. Maybe Sprite should take him on!
Anyway my thanks to all who helped with this - especially Alkandery75. The whole sorry tale above might help a kindred soul somewhere. I have made a small contribution to this site in gratitude.
Best regards
Conor

cannot receive any new SMS

hi all
i just found out that i cannot receivce any sms anymore.
this is really hard to notice if you don't KNOW that someone is sending you an sms . so i can't tell till when it did work, and when it stopped working.
anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun ).
any ideas?
regards ize|man
Have you, after doing a ROM install, carried out a Sprite Backup Restore?
If so, that's your problem.
Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.
In effect, invisible sms.
So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.
Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.
Let me know if this might be the case with you...
@shadamere
i'm afraid you're damn right i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.
i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.
and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....
thanks a lot for the help
bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)
regards ize|man
had the same problem...
I had the same problem; ended up having to flash the damn thing and re-install all of my applications.
I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.
HELP AND ADVICE TO BOTH OF YOU THEN...
If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.
Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).
Now run the Sprite Backup program, ON YOUR DEVICE - this is important!
Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.
UNtick anything relating to the Email and SMS folders etc, and then start the restore process.
This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.
The only downside is that you will have lost any stored sms etc that you might have had.
But it's MUCH more preferable to an XDA with NONE of your data on at all.
Hope this advice is useful to you, and doesn't arrive too late!
Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.
It also deletes all existing mails.
i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db
I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !
- Cheers
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Shadamehr said:
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Click to expand...
Click to collapse
WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)
OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.
http://www.spritesoftware.com/forum/viewtopic.php?t=971
We'll be making it the official release, depending on customer feedback obviously (its a release candidate).
Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.
..Chuck..

Storing SMS to storage card, help needed

After my Vario II gradually slowed to a halt and stopped receiving calls or sending text messages, I finally had to admit defeat and do a hard reset (not bad going though, I managed 4 months without hard resetting)
I am now going through the long process of getting everything back the way I like it (I stupidly didn't have a backup program installed!). I am sure I found a registry tweak to store, by default, all of my SMS text messages to my storage card and looking at the contents of my card, I do have a folder which seems to agree with this as it does look like it is full of my most recent SMS messages, but I can not, despite searching for a few hours, find the tweak to do this again.
Can anyone help? I have found something about temporary internet files but nothing about SMS/text messages.
Thanks in advance for any help.
I am just bumping this in the hopes that someone may be browsing who knows the answer .. I shall keep my fingers crossed. Thanks.
first post virgin
One I usually do when I want to preserve my SMS messages is use SPB backup, and select just the emails/messages to be backed up, this will back em up to the memory card as an exe.
when your happy with your new "build" on your phone simply run the exe and the messages are back.
Hope that helps?
Thanks for that Craig. I will give SPB Backup a go, it really would make sense for me to install a backup program, it would have made the recent hard reset less painful as far as reinstalling stuff was concerned
I am still interested in knowing where the registry entry is for the sms storage location because I would like to be able to access the various messages I appear to have on my storage card ... I can't for the life of me remember how I managed to change the location to get them on there in the first place, it was several months ago and I have't bothered to save the post/webpage I got the info from .. silly me!
Thanks
Check out Jeyo mobile extender for outlook, everytime you sync with your ppc via activesync and outlook it will back up your sms to outlook.
Not quite the same, but efficasoft Mobile express will allow you to send messages from your PC through a connector when the PPC is connected to active sync.
You can see your messages in the softwares in box, and export them to a text file thus backing them up but you cant import them back into the phone unfortunatly

Conversation mode on wm 6.5.x

The last 5 builds I have flashed seemed to have stopped working with sense conversation mode. Does any one know why??!
Basically, I backup everything on myphone, reinstate after flashing and i can see them in the sense tab. But when I go to open them in conversation mode nothing is there unless I switch to traditional.
I do find however that if I get a text from someone it appears and shows all their old texts....
Weird...any ideas>
jonboyuk said:
The last 5 builds I have flashed seemed to have stopped working with sense conversation mode. Does any one know why??!
Basically, I backup everything on myphone, reinstate after flashing and i can see them in the sense tab. But when I go to open them in conversation mode nothing is there unless I switch to traditional.
I do find however that if I get a text from someone it appears and shows all their old texts....
Weird...any ideas>
Click to expand...
Click to collapse
They are working but in different mode. If you delete them all and then you start to keep new ones conversation mode will work.
They are aways issues after flashing and then restoring backed-up data! I don't advice you to do this in the future after flashing new ROM....if you want to make a hard reset then it will work without probs (most of the times)
hope that helps you
cheers
Hang on a minute, I've been flashing phones for about 6 years now and I've never had to delete all my texts and start from scratch.
What's the point in myphone otherwise?!
Also, I have flashed my HD2 about 18 times now (maybe more) and it's only the last 3 flashes that this happens in. If I revert to an official rom, or some of the earlier build's by chef's in here then all of my texts come back in conversation mode.
I was wondering if anyone knew why this happens in the newer builds? :-/
Anyone else? I can't believe I'm the only one - it's doing my nut in!
jonboyuk said:
Anyone else? I can't believe I'm the only one - it's doing my nut in!
Click to expand...
Click to collapse
i noticed something similar, but i'm not using myphone.
the thing is the following: sense makes a new folder in the sms inbox named
"conversations" (i saw that because i backup my texts with pimbackup, at the
restore you can see this folder). when you restore this folder (and i don't know
if myphone does this; i stoped to use myphone because it doesn't sync the
content of sms folders inside the inbox (at least the builds i used, about 3
months ago), which is out of regard with manila because manila ignores subfolders
also) then the conversations are there from the beginning, allthough they are
not correctly linked to the contact. for that you have to "edit" the contact
one time, or add it to the people tab. after that all conversations for this
contact are back (which is also the reason for the manila lags, this is when
manila "reads" all the old sms's from this contact in the background, which
could be very slow if you have 5000+ sms as i do). another thing to get the
conversations back is to send or recieve just one sms, after that the sms
history is also back (for the corresponding contact)...
hope i could help you a bit with my findings!
regards,
markus
Thanks Markus, I noticed the same for point 2 as you said. It's strange though. It must be an update as part of the newer builds of manilla because I always used to be able to retrieve my conversations with MyPhone. I think they've done this as a cheeky way of getting around sms lag!
Shameful HTC, shameful!

Searching for HTC messaging client database file (conversation mode)

hi all!
i have the following problem with my messaging client, and thus i'm in search
of the database file which stores (caches) the conversation history in
conversation mode:
after every rom update i perform (and after restoring the messages with either
pimbackup or spb-backup) my conversation history is screwed up. i get wrong
contact pictures (only in messaging client) or no pictures at all, entrys showing
only the contact numbers, not the names (if i tap on such entry the sms contact
page pops up, but without any sms inside) and other strange things.
it's not a problem with the restored sms'es itself, in traditional mode they
are all ok. what's screwed up is only the conversation page (not for all entrys,
but for most of them).
when i recieve or send a sms from a specific contact then the entry in the
conversation mode gets fixed, as well sometimes when i edit some contact
details for a specific contact.
that's the reason why i believe that it's just the conversation database file
which is out of order after a restore, and if i would be able to force a rebuild
of this file (by simply deleting it) my problems would be gone.
i searched this forum and google, but it seems that nobody has an idea
where this file (or is it a reg entry? i doubt that!) is located.
again: i'm not searching for the database for the sms'es, i'm searching for
the database or cache file for the htc messaging client which stores the
conversation history!
can anybody please point me to the right direction?
many thx in advance!
regards,
markus
Hi,
I have the same problem....
Pomi
Hi,
Any solution up to now?
It's annoying
no, sorry: no solution till now!
i flashed my hd2 two days ago, and i fixed the database (for most of the contacts) by adding them one by one to the people tab. after each person i had to do a soft reset, after booting up again the sms history of the last added person was ok!
if some kind soul can tell us where the damn database is located it would be much easier...
Thanks,
It helped a little but still a big mess,
Hopefully good solution will be discovered soon
If you have Jeyo Mobile, you'll see that they create a folder called "conversations" under SMS..
Basically they dump a copy of the latest SMS there, and that'll be the sms on display at the start of the thread.
What I used to do is to delete the stuff in the conversations folder, delete the folder, back up.
After backing up WITHOUT the conversations folder, I'll restore.
Here's where the problem comes in...
Sometimes I restore in the conversation mode, sometimes I restore in the traditional mode. They work most times, but not all times. The conversation threads get rebuilt.
However recently (30 min ago) i just flashed a custom rom... and I realised that my method doesn't work anymore.. let me try try and I'll update again.
I just realised that with the new rom, my method still works.. but it seems to slows the entire phone down as it rebuilds the conversations... (previously I was using the official rom, and it works plenty fast)..
5 min and it's still rebuilding... maybe I should just restart my phone a few times...
moooxooom said:
I just realised that with the new rom, my method still works.. but it seems to slows the entire phone down as it rebuilds the conversations... (previously I was using the official rom, and it works plenty fast)..
5 min and it's still rebuilding... maybe I should just restart my phone a few times...
Click to expand...
Click to collapse
i have had the same problem when i restored all my sms's with myphone.
i flashed to energy rom and installed htc message (its by default removed from that rom ) and my hd2 also slowed down, i have had it like that for about a day and then i realised its not going to be fixed by waiting so i removed all my messages and it was fast again
jamieeeee said:
i have had the same problem when i restored all my sms's with myphone.
i flashed to energy rom and installed htc message (its by default removed from that rom ) and my hd2 also slowed down, i have had it like that for about a day and then i realised its not going to be fixed by waiting so i removed all my messages and it was fast again
Click to expand...
Click to collapse
I see.. I think it may all be due to the newer manila versions not handling massive number of SMSes... I was on 1.66 till recently, and I was doing almost 2000 smses WITHOUT any slowdowns...
I trimmed it to 1000 smses to move to custom ROMs and now it seems like a few of the newer ROMS supporting the "extra" ram can't handle even just that...
moooxooom said:
I see.. I think it may all be due to the newer manila versions not handling massive number of SMSes... I was on 1.66 till recently, and I was doing almost 2000 smses WITHOUT any slowdowns...
I trimmed it to 1000 smses to move to custom ROMs and now it seems like a few of the newer ROMS supporting the "extra" ram can't handle even just that...
Click to expand...
Click to collapse
hmm now you mention it i think that is true. i am using a rom that supports the extra ram.
how is ur hd2? has it shown any signs of improvement? to be sure. you are having slowdown of your entire hd2 right? weather animations, everything that moves actually. can you try and delete a random conversation. then it should be fast again for a short period of time..
jamieeeee said:
hmm now you mention it i think that is true. i am using a rom that supports the extra ram.
how is ur hd2? has it shown any signs of improvement? to be sure. you are having slowdown of your entire hd2 right? weather animations, everything that moves actually. can you try and delete a random conversation. then it should be fast again for a short period of time..
Click to expand...
Click to collapse
my HD2 showed no signs of improvement. It got really bad: I couldn't make calls: the system spent 38 seconds trying to load everything on the contact page when I tried to make calls. I was outside, in need of a phone, so I hard-reset the phone (just so that I have something that I can use). It was perfect from there (you know, as a blank phone with no info).
Loading 1000+ contacts up again didn't cause the same issue again.
Loading just 500+ smses started the whole nonsense again.
Tried with a few other ROMs with extra RAM, the same happened - think the newer ROMs with extra RAM just can't handle a large number of SMSes.
You may not notice the slow down if the smses come in incrementally, but when I loaded all the smses at the same time the phone just obviously slowed down.
moooxooom said:
If you have Jeyo Mobile, you'll see that they create a folder called "conversations" under SMS..
Basically they dump a copy of the latest SMS there, and that'll be the sms on display at the start of the thread.
What I used to do is to delete the stuff in the conversations folder, delete the folder, back up.
After backing up WITHOUT the conversations folder, I'll restore.
Here's where the problem comes in...
Sometimes I restore in the conversation mode, sometimes I restore in the traditional mode. They work most times, but not all times. The conversation threads get rebuilt.
However recently (30 min ago) i just flashed a custom rom... and I realised that my method doesn't work anymore.. let me try try and I'll update again.
Click to expand...
Click to collapse
Thank you for this tip, it worked a treat. All my text messages are back in place and conversations are in tact. great Job. Thanks

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