Phone stuck on white screen. need help - Mogul, XV6800 General

im not sure if its related but i upgraded my phone to windows mobile 6.5 a few weeks ago. (not sure exactly which but can find out if needed) I used oliprio spl 2.4.
everthing was working fine other than the usual bugs with custom roms but today when i woke up i tried to turn my phone on and it wouldnt start. i soft reset it and it seemed to be starting up fine until it got past the windows mobile 6.5 screen. it then went to a blank white screen. I tried soft reseting a few more times but no luck. I hard reset it after that but the same thing happened.
I tried re flashing the same rom and the 6.1 rom from htc but it wouldnt even find the phone. i tried putting a new spl on it but it wouldnt work either. ive tried flashing on the blank white screen and in the boot loader. The touch screen still sorta works. backlight comes on if i touch the screen but if i hold the power button the screen to power off comes on but cant be used
I feel like i"ve tried everything but nothing seems to get me anywhere closer to fixing it. If anyone needs more information to help me just ask. any help would be greatly appreciated. thanks.

hmmmmm, couldn't find much
http://forum.xda-developers.com/archive/index.php/t-278140.html
http://www.modaco.com/content/wings...htc-herald-white-screen-of-death/#entry886985
http://forum.xda-developers.com/showthread.php?t=354061&highlight=white+screen
http://forum.xda-developers.com/showthread.php?t=529902&highlight=white+screen
http://forum.xda-developers.com/search.php?searchid=25450718
there are seriously A LOT of posts on this subject as it covers a lot of different cell phone and carriers. I posted my search link at the bottom of the links so you can see them
Seems to either be a bad flash, screen or something on the board
Good luck, hopefully it's software related

Related

XDA Exec, STUCK ON SPLASH SCREEN

Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers

litle problem with screen!!!

ok guys actually two problems here:
1. my wizard works fin no problems at all until i go to use the keyboard for txting or emailing, sometimes its ok other times the screen goues fuzzy and then a lot of lines appear?? any ideas is it hardware or software problem??
2. ive recently tried flashing a new rom to my pda actually a few bu everytime i flash its the same rom that comes up as before ive hard reset after flashing also soft rest but its still the same rom any ideas?
Have you CID unlocked your device?
I'm having the exact same problem with my keyboard, although it doesn't *only* happen with the keyboard. Every now and then--more and more often now--the device just stops responding for five or ten seconds, and then the lines appear, and the screen fades completely white after a few more seconds. Sometimes it reboots itself, but not always. It never responds to any input after that.
It really sounds like a hardware problem to me, but I have no idea what to do to fix it. A friend of mine who is very much into (read: addicted to) ROM flashing said that a re-flash would solve the problem, and suggested I go back to an official ROM first, just to be safe. I did exactly that, and it did nothing at all to help the symptoms. I've gone so far as to start using a Blackjack II for the moment, because I can't deal with my phone locking up randomly all the time. Any help would be very appreciated.
I too have a similar problem, except its just with my screen that occassionally i get lines down the screen then it fades to white, putting it into standby and back on again gets the screen back. My device still responds however.
Sounds like hardware issue. I have come across quite a few threads with similar problems
yes my device is cid unlocked i used to have no problem flashing roms but now it just doesnt happen all it does it resets the standard rom and all the tmobile gumf loads up
**also does anyone know how to get rid of the tmobile stuff permanently?

So i think ive bricked my iMate Jasjam but im not 100% sure spent hours reading...

Hey Guys,
Although this is my first post i have been reading and reading up about my iMate Jasjam and all of the other stuff that goes with it... Now whats happened is ive gotten this phone/pda for nothing with a sound issue that ive now fixed , it was running a rom with windows mobile 6.5. It was fine for almost 4 days but out of nowhere it wouldn't come out of idle or sleep mode where the screen is black and you just tap the power button to wake it. So i turned the phone off and on and managed to get it to boot into windows mobile but it froze, after this it wouldn;t go past teh load screen. I then removed memory card , battery and sim , still no boot afterwards... I then attempted to use the SD card to boot an original rom onto the phone but it comes up with "loading" for a few seconds and then just sits in the tricoloured screen and won;t budge.
Unfortunatly it appears the phones never had the hardspl done on it so if i can revive him ill definatly do this so it doesn't happen again... If i turn the phone on now it just hangs on the first load screen , ive still got GSM but im not very able with utilising the table to solve my problem... i was wondering if anyone could shed some light on the best way to try and revive it! it's a great little phone and i was using it heaps and heaps , had and did everything i wanted and would be such a shame to see it go as i got it for nothing, repaired it etc..
Thanks in advance and my appoligies if this is a stupid noob question.
Mick
You could try a hard reset, hold both "soft keys" (above windows and ok keys) while hitting reset, then the "R" on the slide out keyboard then space.
You should also be able to flash it from boot loader. Hold the power and side ok buttons while hitting reset, and you should end up in the tri colored boot loader, flash the at&t stripped rom from there (found in my sig below).
Then you can load hardspl. Then you should be ready for some flashing. Just make sure to flash the stripped rom between the custom cooked roms, it will straighten out odd memory issues (no need to let the stripped rom configure, it seems just flashing it is enough).
Welcome to the world of playing and bricking/unbricking your device!

I think I bricked it...

Before I start I know how touchy people are about searching forums and the wiki etc... but I already have!
Ok so, I tried to flash a new ROM to my phone last night, I have done it before without problems however this time I was having trouble getting the phone to connect to my laptop (I run Windows 7). Both USPL and HSPL wouldn't work (in fact active sync wouldn't even recognise it).
So I went to bed, woke up and... My phone didn't work at all
I spent ages trying to get it too work, I tried putting it into bootloader, but nothing happened, I tried getting it to Hard reset, but nothing happened. (By nothing happens i mean the screen doesn't turn on).
The only sign of life i get from it is the little vibration that usually occurs after the 'smart mobility' screen appears. Except this is delayed by about 10 seconds from after pressing the Power button.
The delay makes me think that there is something else wrong with the phone other then the screen...
Please help!!
Oh and I am sorry for the essay... I only just realised how long and rambling it is haaa.
UPDATE: right it just connected to activesync but still nothing on the screen, is there any way of checking for definite that the screen is broke before I fork out for a new one? There is astill the massive delay between turning the phone on and getting the little vibration...
Try removing battery overnight, then re-inserting. Then try to get to bootloader or hard reset
how exactly did you manage to brick it? did you flash the rom in question with uspl, or do u generally have hard spl installed? i dont know but it looks like the bootloader is somehow broken ...
Ok I will try doing that, thank you for helping
And no, I didnt get as far as flashing the ROM because active sync never recognised the phone in Bootlaoder. I usually use USPL.
Did you fix it? and if so how?
I have very similar issues with my HD right now. Screen went black, bought a new LCD and still the same problem. Oddly enough the only way I can get the screen to come on is to take the battery out and set both battery and phone body in my window sill for half an hour or so. It is cold here right now and they are both pretty cool to the touch when I take them out. Put it back together and tada! Screen comes on. I dunno what the deal is also, don't know if its the battery or phone being cold that makes it work again??? I am going to try and figure it out.. Try it on yours it may help

[Solved] Touchscreen locked

I had a strange issue recently with my build (below). I had a 'normal' data freeze and rebooted, but when I did, apparently a message was waiting and some appointment on my calendar was due. This seemed to really slow down WM and HaRET ran very slowly before booting Android. However, after Android booted, the touchscreen was locked and wouldn't slide out of the way. In fact, the screen darkened and shut off just as if I wasn't touching the screen at all. I did receive a phone call, which worked, but touchscreen was still unresponsive.
So I tried rebooting again. This seemed to lock up JMZ Dual Boot and not allow me to boot up Android. Moreover, it locked my touchscreen in WM! I have pocketshield installed, and after cover screen showed up, I couldn't move it away. I tried rebooting, taking the battery out for 5 minutes, etc. and no luck.
Ultimately, I resolved this by a HARD RESET of the phone. Lost my windows setup which will take some time to repair, but since I use Android most of the time, maybe it doesn't matter?
Anyway, posted this in case others are having this problem, maybe there's a theme.
editted: ok, touchscreen stopped responding again, in WM and Android, while the unit was just sitting on my desk. I'm now thinking hardware problem...
yes i have the same problem since a ~week. NO TOUCHSCREEN... i have flashed maybe 100 different roms, but no luck... even when i install the original vodafone rom with radio and downgrade to spl 1.48 it doesnt work... this must be an android issue i think.
yesterday i was in the vodafone shop and they give me an NEW HD2 ))))).
now im waiting for an solution about that problem and hope someone will fix it. untill that i will stay on WM6.x. i dont think, i will get another new HD2^^
sorry about my bad english! im german...
ps: when i started the hd2 there was an picture of an WORLD MAP for ~one second. maybe this helps. i think there is something in the front of the orange screen. something with "yes" or "no" option. but i cant see it.

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