Database Users

what are my chances?

i have the 8525 through ATT and the screen is broken. there is no display and on the bottom left of the screen it's black.
I called ATT to do a warranty exchange and the lady read the Terms and conditions and said that they might say it's physical damage and charge me $500. The only problem is that i won't know until they charge me.
What are my chances that they do charge me and if they do, what are my chances that i can get the $500 credited back?
I'd rather spend the $170 and send it to HTC to get repaired instead of the $500.. in a day or two i'll be receiving my new handset, but i was thinking of just shipping them back the new unit.

ill go for the $170 route or cheaper.. personally i would not take a chance on a $500 charge. id rather get me another device if that was the case.
my .02

Thats obviously physical damage... Unless you can prove otherwise.

Damaged LCD
i have a broken screen to. i bought the parts i need and they will be arriving in a week.
http://search.ebay.com/search/searc...d+D9000+OEM+LCD+Screen+++Digitzer+&category0=
if you want to get a replacement also read my thread, a few nice people there, i will update it as things happen
http://forum.xda-developers.com/showthread.php?t=326824

Cracked Screen

Dropped my phone last night. The FIRST time I have dropped it too... Anyways, two cracks running through the screen have limited my touch screen capabilities significantly... I have alltel and no insurance. What are the chances of getting a new one?!?! Also, if i find the parts how easy would it be to replace???

The USB port on my out of warranty Mogul broke and I had no insurance. I was sweating the cost and that I had an unofficial ROM on the phone. The rep at the Sprint repair ctr didn't even turn on the Mogul when I explained the problem. It was swapped out with a new unit (not refurb) for $35. I got the feeling that the failed port is so common that they don't even bother to check it. If my screen was cracked, she wouldn't have known (and for all I know, it might have been $35 for a broken screen anyway). Now this was Sprint not Alltel, so ymmv. I would take it in, play dumb and see what they will do for you. Swapping out a screen on this phone will be far from easy!

replace
buy just the screen + digitizer off ebay its like 50 bucks. i have already replaced mine twice. i suggest you buy a precision screw driver that matches the phones screws so you dont strip them. like 6 buxks at home depot
example: http://cgi.ebay.com/NEW-LCD-TOUCH-S...VQQcmdZViewItemQQ_trksidZp1638Q2em118Q2el1247
not sure if this comes with the digitizer but yours may still be fine

Cacked screen :(

So yea, I dropped my phone the other daymad and cracked the screen(). Now the phone still works fine, registers touch perfectly, no distortion of colors or anything. Leading me to believe that its just the outer glass part that needs replacing.
Anyone know how much that would be? Should i even bother, or just try selling it? Appreciate any and all help.

Check ebay for replacement parts. I've seen screens on there b4.

This would be what you are looking for if the digitizer can easily be removed from your cracked screen.
http://www.cellulardr.com/G1FaceplateBlk.htm
Not sure what prices are like on ebay, might be able to find cheaper elsewhere. Does give you a starting point though.

taking apart the g1 is a beeeech, so be careful with that

yeah, I second that. I have taken apart a few and the one that I was the most careful with I fubared a ribbon cable.
But yes, the digitizer is all you should need. My digitizer broke in three places but still worked great, no bleeding (cause it wasnt the lcd) and exactly what you are describing. USE THE MANUAL!

THanks for the help, and all the quick replies. Ill look into taking it apart and if it worth it. If not ill just try selling it off to someone who is more capable.

Sell on ebay, buy on craigslist
I had a water damaged G1 which I just sold on eBay for $130, then bought a fully functional G1 on Craigslist for $175. So basically I replaced my phone for $45. The phone wouldn't even turn on, but people out there are buying for parts. A good deal considering a digitizer will run you at least $65.

Well I decided that i'm not gonna bother with it. Way too much trouble, so if anyone wants to buy it send me a PM. Thanks again guys.

[Q] Sprint's repair service (Screen repair)

H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.

bosswick said:
H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.
Click to expand...
Click to collapse
First... The deductible on an Evo is $100. and Insurance no longers covers screens as far as I know. They did for a little while but when my wife broke her screen we found out they no longer did... Because they felt bad for her not knowing they replaced hers for free and she didnt have to pay the deduct. She also did not unroot prior to taking it in... some people say you should... some will say not so... I personally wouldnt...

They changed the policy. Now any physical damage will cost you $100 for a new phone, they wont just replace the screen for 35 anymore. I would unroot it or snap it in half. Just don't want to take the chance of telling you no because its rooted. Either way your looking at $100 or eBay and replace it yourself. Good luck.
Edit: just checked eBay and you can snag a screen and all the tools for $17. I would go that route lol

Damn. Looks like I was late on the good repair service. ><
Hmph. I've been looking into repairing the screen myself. The only problem I could see me having is getting the current, shattered screen off. I don't have any type of tool to apply heat to break the adhesive down, and I'd see it as being VERY tedious getting all the glass shards of screen totally off. Literally the only thing keeping my screen together and probably on my phone is my screen protector, haha.
Well, I guess it's time to look into ordering some tools and a LCD display, cause I'm not gonna fork over $100 for a refurb'd Evo when mine works perfectly and has done so for the past year. :/

I don't know when they changed that policy... but I brought mine in on monday, guy thought it was a cracked screen, so he was just going to replace it... but he broke something when taking it apart, so he ordered me a brand new one...
But the point is... he was in the process of taking it apart and replacing it... he asked beforehand if I had insurance... so I'm pretty sure they still cover that... Try a different store maybe?

Ask for a one-time courtesy replacement, we're allowed to do that. Otherwise, it's $100 to Asurion unless you want to attempt it yourself.
It may be a little bit more expensive but spring for the complete front panel kit instead of just the digitizer. The LCD may be damaged underneath without showing it, so you could run into problems if you replace the digitizer. Plus, it's a lot easier.
I've only done one digitizer replace and it's not the best thing in the world. Front panel is way easier. Just remember to move the earpiece speaker and front camera.

cracked screen

hey guys, had a case and screen protector on my phone and it still seemed to crack. i have a nice crack on the top left corner. the touch screen still works and everything is fine. how can i go about fixiing this besides having to pay my $150 insurance deductable to get a new one. thanks in advance.

you may want to check to see if there are any stores in your area that focus on electronics repairs. My friend shattered her screen and went to this little privately owned shop, they replaced the screen for her (she had a back up broken vibrant) for only $30. I'm guessing it may be more if they have to order the screen themselves, not sure. But it may be something you could look into