hi, ive been using super hero beta 2 and until yesterday i had no problems. but all of a sudden, every time i got a text, the most recent received message would be put before all of the messages i sent. so in the message thread, the received messages are in order but all together at the top of the thread. my sent messages are in order but all at the bottom of the thread. the messages arent in order of the conversation. its really annoying to always have to scroll up to find what someone has sent me.
i didnt think much of it because i figure a wipe would fix it. today, i wiped and installed the new jacman rom and am still having the same exact problem.
is anyone else having this problem? does anyone know how to fix it? thanks!
this has been an issue for a few people, if t-mobile is doing tower work in your area it will screw with stuff like timestamps(are those correct for both incoming and outgoing?) and order of messages
Are you using the stock messaging or chomp sms? I used to have this same problem with chomp, then I upgraded to JF 1.5 and didn't need chomp anymore. Stock messaging has never done this thus far, but I know how annoying it is.
My nstive messaging app is doing that! It was frustrating as hell I did a wipe, flashed a different Hero rom, and still. I downloaded Chomp it has no issues....its the message app that is doing it to me
I have never had this issue before (except a brief trial of chomp) and then 2 days ago it started happening to me from my gf's phone to mine. I have seen it on a Hero build, a Rogers build, Ion build, and now The Dudes Rogers build. Next step im going to check the clock on her phone and see if that may be part of the issue or something.
The only time I've ever seen this problem is when two texts are sent/received within the same minute, and they would be grouped similar to that. So, for example, if someone sends me two texts within a minute, and I reply twice to those messages, and they would group similar to the original poster.
Have we tried rebooting? Is this present across multiple SMS threads? Using simple stock firmware/messaging app, or even going as far as installing a new messanging app amd seeing those results?
In all honesty, Hero is no where near perfect right now and probably won't be for a long while. It was never meant to go on the G1 so we can't expect perfect results just yet. Try using a different ROM, and see what results you get.
What I think you might want to try first, however, is to not use network provided values for the clock. Try using the phone's clock values. You can change this in Settings->Date and Time. Erase all threads, and chat away. Let me know the results.
@brandenk
I've been using TheDude's build for over 2 months now, and I've never experienced problems like this. If this is so common place across all these builds, have you seen the same results on a stock build?
birkholze said:
is anyone else having this problem? does anyone know how to fix it? thanks!
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My GF's G1 started having messages appear out of order a couple/few days ago as well. I'm in the Orlando area. I figured it's T-Mobile screwing with the configuration of their messaging servers as someone mentioned earlier. Hopefully it clears up soon.
Time fixes everything
the problem was happening with the stock messaging app. just appeared out of no where. it doesnt even happen on every conversation, it happens to the three or so i text most often. my time stamps in the messages are correct, the other person's messages usually have a pattern of being 4 exactly 4 hours behind, but some times they just get jumbled with random time stamps.
i tried the date & time thing then a restart and im still having the same problem..
Same thing keeps happening to me, I am on the Super Hero v2 build and it also happened to me on the v1 beta build.
I switched back to ION yesterday and it stopped...and switched back and it started instantly again...Coincidence ?
Everyone is saying it's happening on every build, but I have only experienced it on Hero.
More info
Apparently, as far as my GF has noticed, it is only happening with MY messages to her, not other contacts. I've got Sprint, she's obviously on T-Mobile. Anyone else notice if it's only from certain (non-T-Mobile) customers? I suspect it's a particular SMS exchange server screwing up the timestamps.
When I had this problem it was from a tmobile number(one of my faves) and a verizon number so I'm not sure that its carrier related
Related
I was all set to finally take the plunge and sign a contract with Sprint for the new Hero - just waiting for my prepaid cellphone account to run out of money. Now more and more reports have started coming in about the Sprint Hero and its issues with losing SMS, and possible MMS too. Some sauces:
Engadget's questioning > and the scary responses: http://www.engadget.com/2009/10/26/htc-hero-having-intermittent-text-messaging-problems/
Sprint Community's ongoing thead: http://community.sprint.com/baw/thread/22913?tstart=0
SprintUser.com's ongoing thead (there are many): http://www.sprintusers.com/forum/showthread.php?t=195769
Slightly older but still the same problem from here from XDA: http://forum.xda-developers.com/showthread.php?t=572134
A few observations (feel free to add your own):
-UK/GSM Hero users are experiencing this, though to a much lesser extent
-A common, but not completely sweeping assessment is that affected users are using task killer programs or did at one time, even before a hard reset
-Soft resets tend to help the problem, though only temporarily (for some)
-People are getting the same issues on brand new phones that they exchanged for old ones.
Any thoughts? Do you have any personal experiences with this? I'm hoping to hold out till HTC/Sprint releases a patch or some sort of announcement about this problem but in the meantime, what has your experience, as a CDMA/Sprint Hero user, been like in regards to losing/delayed SMS and MMS messages?
From my experiance running Hero on the G1 lost text messages were due to the messeges app failing due to many things running and causing it to crash.
I can't speak for the sprint Hero, though I have not experienced any lost text messages I am aware of.
Maybe its a network issue?
I actually experienced it once. From what it appears, I downloaded a task manager and selected to kill all running apps. After I rebooted my phone though I have yet to experience any text message loses. Originally I was blaming it on a 3rd party messaging service, however now I really think it was as a result of killing the messaging app. This happened about a week and a half ago and so far *knocks on wood* have not experienced any other issues. Aside from that, I still love my hero. I honestly think that it is the best phone I have ever owned.
My biggest issue with SMS messages is that I've had up to a 3-4 minute delay between the timestamp on the message and when i get the notification. But AFAIK, I haven't lost any messages.
I think its a great phone so far. If Android keeps picking up as it appears to be, I think it can trump apple and iphone.
I have not lost any texts. I tested with texts to and from different carriers and area codes. I have not run any task killers. For what it's worth, I have not had any of the battery problems that people have run into either.
i had lost all of my SMS messages on my Sprint Hero after i installed Handcent SMS and used it for a couple days ( which so happened to be exactly a week after i bought the phone the messages were gone)
your sms's are still there, but they are in your messenger app, handcent doesn't access stuff that's already there, just the new stuff comming in. I don't belive it's possible to import the sms's that are already there, or at least there's not a known procedure on how to do so.
you can access them if you pull up your original messenger app, just no way to import/export. Sorry, probably not the answer you were looking for, but it is the correct one.
I had this problem when I first got my Hero, no text messages were being received, third party SMS app or not. My Hero said 'with Google' on the back. I exchanged it for one that just says 'htc', haven't had the problem since.
im worried
ive had the phone for 2 weeks.three days later i got the dreaded calls from friends and girlfriend that i havent been answering back to text. ive installed handcent sms and smstomailbox. from then on the problem has stopped.although i have sent myself some text and im yet to receive them no one has told me they cannot contact me. i just moved to sprint because i recently got a job as an assistant. my boss contacts me strictly through text. (you can imagine the magnitude of this issue) after all the forums ive read, i dont know what to do regarding this. my 30 days is almost up. i cant imagine a patch is not already on the works, but ive read this has been a known problem for some time. with Htc pumping out phones by the dozen and 1.6. / 2.0 updates taking the spotlight, i wonder if i should return my phone. the phone is real nice and i dont want a flimsy pre. seems too much stress for a device you pay good money for.i have the sprint hero with the "with google" in the back. seems like a bad time to get a phone with sprint since theres no news on wether this phone will be upgradeable or patched and the other phones are going to get upgraded soon. (HD2)
!!!
on another thread someone posted that the problem had been acknowledged . the post pointed to a flaw in the sms app that did not send a "memory full" notification back to the sms database server. so it seems theres a limit to the sms app capacity and it kinda locks down or something along those lines. lol (sorry ill post the link when i find it again) in other news 2.0 is coming to the hero. so i guess ill deal with the issues till then.
I purchased a Hero on launch day [early run device, without 'with Google' branding, only 'HTC' on the back cover] and quickly encountered the intermittent text message delivery debacle.
Bottom line, there were extended periods of time in which text messages being sent to me were simply not appearing on my phone. [Side note, this includes individuals both on and off the Sprint Network.] Turning the phone off and on usually alleviated the non-delivery / appearance problem but any messages sent during that time were gone. There was no flood of messages post restart.
I should note that on two occasions I did notice that I had received a text in the top notification bar but when I opened the Messaging App, the text was no where to be found.
It appears that the messages may indeed have been delievered... but the app is 'eating' them, so to speak. This *could* explain why on Sprint's end, everything looks fine on the network... or so I was told, which I believe.
My temp solution, as advised by forum / discussion posts by other Hero users was to install an alt Messaging App [I used Handcent SMS] and use this rather than the stock Messaging app. Additionally, I added 'SMS To Mail Lite' which forwarded a copy of my incoming texts to an email address. I experienced no intermittent outages / delivery failures / abductions at all. Both Handcent and the email inbox matched. While this 'worked' I was unable to replicate the bug but since I was using Handcent this might have been why.
Later, after spending some time on the phone w/Sprint Advanced Tech Support, they determined it was not a network issue and was due to the phone itself [as their system showed all my messages being delivered]. They set up a trouble ticket and I was able to swap my Hero for a new one at my local store. Caveat, I was still under the 30 day trial which made things much easier when I got to the store.
I was told by Advanced Tech Support that HTC has recognized this intermittent text delivery issue and they are working on a solution. I only mention 'Advanced' b/c the first individual I spoke with from regular Text Messaging Support had zero knowledge of this issue and was quick to deny any problems whatsoever. No one at the store knew anything about it either, but I wasn't expecting it. So if you speak with anyone at Sprint, expect that they might not know yet and be nice. You might even get a replacement phone.
Currently, I'm still using Handcent and really like it. Tried ChompSMS but just prefer the other. They're on par w/one another so be sure to check them both out if you prefer to go this route. Also, I used the 'My Backup Pro' app to restore my new phone to the original configuration. Certainly worth the $5.
Hope this helps.
When you have a text log with the original person? I have noticed it shows up in the notification tray under 1 name and then under the actual msg app its to the right person but it makes me scared at times who the last txt REALLY went too..
In the stock messaging app (all I use) Ill start a txt conversation with person x then down the line it'll send the next to person y... idk if it was a confusion between the linked fbook accounts but it almost got me in trouble so now for safety sake I dont have fbook linked to contacts...
Anyone notice this or is it just me?
Sorry to hear this. If its the same two contacts each time, I'd suspect your two contacts may have automatically linked or merged phone numbers. Inspect each one's details for the other's phone number. For example, I found that two contacts who shared the same email were merged, completely deleting one's name entirely.
I'm using Handcent myself so not sure if this would be related, but I've found that text messages received from one particular number (my bank's alerts) always appear as another contact (a friend) in the initial pop-up alert but then appear correctly in Handcent's actual message threads. I've since swapped and rebuilt the handset to no avail. This issue remains a mystery.
Sent from my SGH-T959 using XDA App
not the same contact. Thats what I originally thought it was something merged weird but its random. so I am not too sure but it makes me whery what I send to certain ppl. For some reason im friends with enemies of the other friend so saying 1 thing starts a fight btwn the 2.. lol I cant win.
same problem, HTC EVO, seems like it goes to a random person, facebook contact or not.
This is a huge problem and is related to the Android platform, not just the Vibrant. You can find more information in the following two links:
1. www.google.com.vn/support/forum/p/android/thread?tid=345259e6d424bad3&hl=en
2. http://code.google.com/p/android/issues/detail?id=9392
The best thinking that we have on the problem so far is that it is in the ComposeMessageActivity.java file. But it would be great to get more eyes looking over the code to try to get this one licked.
Note: A 3rd party app may make the situation better, but will not resolve it. Best solution is that if you receive a text or e-mail message (or anything that plays with the notification bar or takes focus from what you're typing), quit your message and start over.
This scares the hell out of me. Is there any specific instance when this always happens?
Strange, never had this problem and I've been using Android since the G1. There must be something you are doing or a setting you have that specifically triggers it.
There's nothing related to Facebook - I don't have anything linked on my phone. And I never had this issue on my G1, but I also didn't start screwing with the Vibrant until recently, so it's not something I'm "doing" - it's happened within weeks of getting the Vibrant on launch day.
It can be quite scary. Luckily my friends getting msgs meant for my wife hasn't bit me in the ass yet. But if it ever gets mixed up going to a female friend, I could see this not working out in my best interests, ya know?
-bZj
I've had the same problem on my vibrant and my g1. What I've noticed is that if I send a nescafe to person A then receive a message from person B and access that message by using the notification bar and answer person B, the message can go to person A (the last person I sent to.) I've found that if I remember to not use the notification bar and only access messaging by using the icon, I haven't had the problem. Not the best solution but at least it seems to work.
This could be bad
This could be bad especially if you have more than one girlfriend
Omg glad im not the only one. Had to couch it one night cuz of this issue. Now i only text my girl from my phone. Everyone else i text through gv lol.
I use the notification bar all the time and occasionally reply to the weekend person but that's just because I didn't press on the right notification...
yea i had this happen to me as well. luckily or unluckily a txt i was sending to a girl whom i was fooling around with got sent to a girl i had just met 3 days prior. after that needless to say she wouldnt talk to me waa waaa. it was prob a random bug introduced in earlier builds.. say around a month and a half ago. oh yea i had about 12 threads running around 50 a piece.. maybe that had something to do with that and maybe the random stuttering of the vibrant when too many programs are running. Havent had that happen again thankfully but one would have to say.. slow down on the texting sometimes lol
vinnydakid said:
This scares the hell out of me. Is there any specific instance when this always happens?
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The evidence seems to suggest that the problem is in the ComposeMessageActivity.java file, which means it is not SMS Client related. Said differently, using a 3rd party SMS client might reduce the likelihood of the problem but does not eliminate it.
Now, to answer your question. It seems like the problem happens when multiple threads or events happen when using SMS. For example, it might happen when you are editing a message and when you receive a SMS text message. (It is more likely if you use the notification bar to pull down the message rather than navigating to it in the SMS client.) The good news is that people are trying to reliably reproduce the problem so that we can troubleshoot and fix the problem. (See my earlier post in this thread for a link of those discussions).
kangxi said:
Strange, never had this problem and I've been using Android since the G1. There must be something you are doing or a setting you have that specifically triggers it.
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Based on the review of the code, one fix seems to have been made to the 2.2 code branch. However, people using 2.2 have indicated that they are still experiencing the problem. The problem is in the library. However, there is a very unique set of circumstances that have to occur before you see the problem. It's quite possible that people who haven't seen this problem yet just use the UI in such a way that the problem doesn't show up.
98classic said:
Omg glad im not the only one. Had to couch it one night cuz of this issue. Now i only text my girl from my phone. Everyone else i text through gv lol.
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i second that. this glitch can be nasty. hopefully it will be addressed soon. GV for the win.
I have the same issue here. It will show one name but have a conversation for another, or the name and the convo are right, but the picture is wrong.
I think I found a solution to the thing. Been getting it a LOT and pissed me off on more than a single occasion.
So. If you are talking to someone and SUDDENLY receive a text message from that person but when you open it, it changes the name of the contact to someone else or ....I guess everyone who has experienced it KNOWS what it looks like. So when you GET IT, open it, then CLOSE the whole messaging app. Then restart it and it should fix itself and be back to texting the right person. If it doesn't (or if you want to be on the safe side), kill the messaging app with a task killer or task manager and restart it.
This has fixed it recently for me. Had it happen a total of about 15 times, with me finding and using the trick about the latest 5 times and it worked every time.
Note that I AM running Bionix Fusion 1.0 with Voodoo if that makes any bit of a difference.
So I was in the middle of a text conversation and put my phone back in my pocket. I received another text, pulled it out, and my inbox was a barren wasteland. I disabled all the options for deleting old messages, so what gives? Is there some kind of mystery limit I'm unaware of? Did my messages just disappear into the void with all those odd socks I lost in the dryer? Was my conversation too hot to handle?
If my text message archives are going to disappear, at the very least they could leave a permanent root solution in their wake.
Sorry that I don't have a solution but your problem doesn't surprise me. There have been plenty of times that I have rebooted my phone (purposefully) and been brought up to the first time registration screen for the phone/android service.
This has happened to me three times since I got my phone on 10/05/10!
I have all the default text message settings and I text a lot, ~10k a month, figured it was just getting too full and crashing the app, sometimes it takes forever when it "refreshes"
yesterday all my bookmarks for the internet disappeared and my phone rebooted by its self a few times i didnt know what was going on
I have your text messages.
If you ever want to see them again then you will get a suitcase and fill it with unmarked, non-sequential bills!
Yep, you're not the only one, twice this week. Lucky for me I back up all my messages but damn if that didn't scare the sh!t out of me.
I hope somebody can explain why this happens & how to stop it.
I have the same issue. any solutions how to fix this?
Oh my god! My messages just disappeared too and I don't think I have an sms backup.. And i need them back. What do I do ? I can't afford to lose them!
^^Bahahahaha
Sent from my HTC Vision using XDA App
haha.. you are so helping!
I read your earlier message as complete sarcastic drivel. Is was rather humorous, read that way. As to your problem I would recommend a program called sim card data recovery. You should be able to restore your messages that way
Sent from my HTC Vision using XDA App
Which program are you referring to? Can't narrow it down on google. Could you please link me?
Also, the messages were not on the sim card, but on the phone memory or sd card (Wherever the desire hd stores by default)
I have not used a specific program, I have just been told that is the way to go. Not to sure if the messages are on the sim or the internal memory, but I'm guessing they would have to go through the sim to send, leaving a trace. That could be retrieved.
Sent from my HTC Vision using XDA App
This literally just happened to me. I wasn't going to post about it until I saw this thread. Running CM6.1. Getting sick of all the bugs...
pmstc said:
This literally just happened to me. I wasn't going to post about it until I saw this thread. Running CM6.1. Getting sick of all the bugs...
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Click to collapse
Had this happen to me once a few months ago when I was running CM6 RC3. Not sure what caused it and haven't been able to re-produce the issue since (thankfully).
I know the problem is not isolated to CM as I have read other threads with people running Stock or Sense ROM's having the same thing happen.
If they're really that valuable, a backup is probably a good idea. For me it was just a bit annoying but nothing important that I needed...
so no solution to this problem yet? i looked at various forums discussing this problem. good thing i only lost 2 messages as i had them backed up.
i am using chompsms and thought it was due to it, but apparently this happens without any 3rd party applications
keeping an eye on this thread to see if somebody comes up with an explanation, or even better, a solution
I have had this happen to me. i was using Virtuous ROM at the time. They all disappeared from my phone and also from HTCSence site aswell. I have stopped trusting both of them now and use SMSBackup+ which (as the name implies) backs all sms to a folder in your gmail account.
This has happened to me multiple times (+3) using Virtuous.
i had originally backed up my text via Titanium Backup, and I flashed my phone and installed CM7, when i tried backing up, the texts wouldn't reappear, so i thought, "oh well"
Few days later while I'm texting, my phone suddenly reboots and all the texts are back again..
But the other day they randomly disappeared again...
Me too
Happened to me today as well, CM 6.1
...really pissed about it, argh. Does stock do this?
Here's a weird one. I just found out one of my contacts hasn't been getting my texts for the last 2 weeks. I still receive his but can't send even though I do get a sent verification.
I can send to everyone else w/ no prob & he receives texts from others with no problem too.
I D/L'ed & used handcent for a while & then uninstalled it... Could that be it? WTH happened?!?!
Thanks for the help.
(Rooted JI6 never flashed)
hellcatrydr said:
Here's a weird one. I just found out one of my contacts hasn't been getting my texts for the last 2 weeks. I still receive his but can't send even though I do get a sent verification.
I can send to everyone else w/ no prob & he receives texts from others with no problem too.
I D/L'ed & used handcent for a while & then uninstalled it... Could that be it? WTH happened?!?!
Thanks for the help.
(Rooted JI6 never flashed)
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Click to collapse
might be a weird question,but what phone does you friend have?
me and my friend had the same problem..i wasnt receiving his text,but he was receiving mine.
There are a few bugs in the messaging app. In your case, it sounds like your friend's phone number / name has become associated with a different phone number (within the messaging cache). So, even though your display will show your friend's name, that's not where the messages will be sent.
Try to delete all of your threads and then reboot the phone. If that doesn't work, try clearing the data for the messaging app and then reboot your phone. That should do it. If that doesn't work, you can take the most drastic step, which is to do a factory reset, but then you'll need to do a restore of your apps and other data that would get wiped out.
Secondarily, there's a slightly different bug that could be happening (one that is much more rare than the first) - which is that your friend's phone number is the same, except for the area code, as someone else in your contact list. The messaging app only looks at the last 7 digits to determine a match for the phone number, so 415-123-1234 will match 310-123-1234. This one is much more rare, but that's another possibility.
BTW, these problems are internal to a specific Android class, so it doesn't matter whether you use Handcent or the stock messaging app.
Hope this helps.
I'm using CyanogenMod 10.1.3 on my Sprint S4, and I cannot receive multipart text messages and it is driving me nuts. I always get the "1/2" or "1/3" notation and the first part of the message but then I never get the second or third part.
Has anyone else experienced this with this phone and ROM combo? This is with both the stock messaging app as well as Handcent. Not sure if it's the phone, the carrier, the ROM...or what. I've never even ran the stock ROM on this thing unfortunately so I don't have any experience to go on with that.
I've tried other messaging apps too with the same issue...really strange.
jdostal said:
I've tried other messaging apps too with the same issue...really strange.
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Click to collapse
I've noticed that the issue seems to only be from certain carriers. I have several friends that are on Sprint and I can usually get mulitpart messages from them. I have a few people that always send me long messages from US Cellular and those always get cut off.
I've updates to new CM Nightly's, new SMS apps, put a stock rom on and updates PRLs etc...
I have no clue what is going on with this. Anyone else had this problem?