Database Users

O2 Xda neo not detecting Wifi networks

Hi,
I couldn't find any other thread about this problem:
My O2 Xda neo has stopped detecting Wifi networks.
I activate Wifi in the comm manager, Wifi appears to work (the antenna icon appears, but not "radiating"), but never searches for wifi networks, only asks me to add a new one, whereas before a few weeks or so, it would display all the Wifi's found in my vicinity.
Anyone have any ideas?
Thanks,
n

i have the same problem...and couldn't find a solution for about 6 months on now....=(

Have you try on setting\connectons\wifi ? it has the list of avaiable wifi access points that were detected when you turn on wifi on comm manager.
(with the wm5 rom on my prophet, it auto connect to wifi access point whenever i turn on wifi on comm manager but when i use wm6 rom, I have to go to setting\connectons\wifi and connect to avaiable access point manually )

maquan said:
Have you try on setting\connectons\wifi ? it has the list of avaiable wifi access points that were detected when you turn on wifi on comm manager.
(with the wm5 rom on my prophet, it auto connect to wifi access point whenever i turn on wifi on comm manager but when i use wm6 rom, I have to go to setting\connectons\wifi and connect to avaiable access point manually )
Click to expand...
Click to collapse
well....is good that u can manually connect....my one...i already on my WIFI from the comm manager there....but when i go to setting/connection/WIFI.....
i still cant find any visible connecting point for me....but my house is wifi hot spot....i sit beside the router still cant detect anything....><"
haiz....><"

are u on Active sync or not? I remember that the Active sync on winXP have an option to disable wifi whenever you connect to pc (I use window mobile device center on Vista and don't remember exactly ).
sometime, when i can't connect to wifi, I check on setting connection and I found that the wifi icon with the name "WIFI" is replace with the same icon but with name "network card". I just soft reset and everything was fine then

Try Hard Resetting the Device

I have the same problem here with prophet g4 and wm6.1 konrad (tryed shadow's too).
Autosearch of wifi networks is missing.

maybe this our solution:
but how to proceed??

I wonder if this is hardware rather than software. Try an official WM5 (AKU2.2) ROM from the ftp/wiki and see if you still get this problem.

Can a hardware issue be fixed???
Hey all I am having the same problem on a Wizard wifi LED is blinking antena icon is up but no detection of APs I am ready to throw this thing. Some one hook a soln up please!!!

no Wifi (hardware problem)

(sory for my gramatic; English isn't my native language)
Hello
I have NBD 9.1. I installed demo spb Pocket Plus 4.0. After while I removed it. Now I can't turn on wifi connection. No, that I can't connect to my router, but I can't turn on Wifi in CommManager. Erlier I had the same problem with other app, but I simply soft reset Wizard and have Wifi. Now i reset 5 times and no effect
What shall I do? HR isn't good answer

also having this problemd with NBD
I've also experienced this problem with NBD. Can someone point us in the right direction?
re-iterate: WiFi in CommMgr hourglasses (beachballs?), but doesn't start up.

ziplock3600 said:
I've also experienced this problem with NBD. Can someone point us in the right direction?
re-iterate: WiFi in CommMgr hourglasses (beachballs?), but doesn't start up.
Click to expand...
Click to collapse
Check the NBD Rom launch thread from where you downloaded the Rom for a probable work around or a cab file installation

LoveWizard
I had the problem of the wifi not turning on in comm mgr so I took out the battery and put in the frige a few minutes and put the battery back in and now it works. I have a tmobile mda and am running tnt wm 6.1 pro on it.

wifi

Is anyone else having problems with a sx-66 and wifi. I have upgraded to all three roms, tried radio rom 1.15 and 1.13 and still no luck. I can see the network and it attempts to connect and then drops. I am trying to connect to a linksys router and I am using wep. I have other PPC's wm5 and wm6 and they all connect no problems. It worked with the 2003se on it. Any ideas would be appreciated. I currently have the xplode rom (fixed version).
greg

I also have a sx66 and i used to have the same problems on different roms. But ever since helmis wm6 rom i have gotten it to work. I am currently using pdaviets rom.
It could just be the rom compatibility.
Im not sure if this is useful but try turning on Wlan first. Then afterwards turn on wifi.

I tried Helmi's rom with no luck, but I think I will reflash it and try again. If I don't follow the procedure that you suggested it will not work at all (wifi won't turn on).
Thanks for the suggestions... I will see if going back to Helmi's works.
greg

hi...
actually i have a helmi's rom.
i had the same problem, but i had discovered that you should turn on the bluetooth first, then turn on the wifi.
be sure you have all programs closed, and if you still haven't do it, softreset the device and try again

wlan manager first after SR
I use Helmi's WM6 rom. Issue was there in WM5 rom too, mostly after soft reset.
Workaround:
after a soft reset I first connect WiFi via WLAN manager (it tries to connect but doesn't). Then I use the COM Manager (I installed the HTC Touch 2.0 from xplode, but previous/other version also OK) and I connect without problem.
Use workaround anytime when WiFi seems non responsive.
Cheers

Ok i will explain something about wifi problems
Our drivers have a lil bugs in wm5-6
Wifi startup procedure in WM6:
1.Turn on the wifi from wireless manager (start=>settings=>connections=>wireless lan)
2.It will turn on and automatically turn off (this is afrer soft reset and you must do it after every soft reset if you want to use wifi on/off trough comm manager. it will stay on only after first usage in a fresh rom)
3.Turn on the wifi trough comm manager
4.It will detect your network(try to connect to it so the newtwork settings to be applyed - encryption, channel, ssid and password) but it will not connect to it
4. turn off wifi and then turn it back on (this time it will detect your network and it will connect)
this procedure works for me every time
i use linksys wrt54gc router with WPA TKIP encryption, tryed this on other routers and AP's also and it work flawlessly

For me, the following 2 steps always work:
1) Turn on 'Wi-Fi' from CommMgr
2) Once inside CommMgr, click (settings;Wireless LAN) and select 'Turn on WLAN'
With these 2 steps, my Wifi ALWAYS turn on (even after soft reset).
Sometimes, step1 by itself turns it on.
I programmed CommMgr to be the bottom-right icon for (Contacts) on screen.
My bottom-left button is programmed for Tomtom6.

check out xplode's HTC WLAN Manager cab
I have just installed xplode's HTC WLAN Manager cab which solved all my WiFi issues. Have a look (and download the file) at:
http://forum.xda-developers.com/showthread.php?p=1668110#post1668110
Also post your findings, whether it worked for you etc.
(Is there a way to combine these 2 threads (admin?), they seem a duplication.)
Cheers,

bins said:
I use Helmi's WM6 rom. Issue was there in WM5 rom too, mostly after soft reset.
Workaround:
after a soft reset I first connect WiFi via WLAN manager (it tries to connect but doesn't). Then I use the COM Manager (I installed the HTC Touch 2.0 from xplode, but previous/other version also OK) and I connect without problem.
Use workaround anytime when WiFi seems non responsive.
Cheers
Click to expand...
Click to collapse
hi
never mind
Thank you

No Joy... I have tried all the methods listed above and it still will not connect. Not sure what I am doing wrong....
greg

Problems upgrading SX66 to Xplode
xplode said:
Ok i will explain something about wifi problems
Our drivers have a lil bugs in wm5-6
Wifi startup procedure in WM6:
1.Turn on the wifi from wireless manager (start=>settings=>connections=>wireless lan)
2.It will turn on and automatically turn off (this is afrer soft reset and you must do it after every soft reset if you want to use wifi on/off trough comm manager. it will stay on only after first usage in a fresh rom)
3.Turn on the wifi trough comm manager
4.It will detect your network(try to connect to it so the newtwork settings to be applyed - encryption, channel, ssid and password) but it will not connect to it
4. turn off wifi and then turn it back on (this time it will detect your network and it will connect)
this procedure works for me every time
i use linksys wrt54gc router with WPA TKIP encryption, tried this on other routers and AP's also and it work flawlessly
Click to expand...
Click to collapse
I gave up on Helmi's ROM and thought I would try yours: I wonder if your method might work better on your ROM?? If it doesn't, I assume your solution might!
But I am having problems installing your ROM: I suspect my problem might be blindlingly obvious. Your installation utility sees the BA and correctly identifies my unit and the Helmi OS. I then try to upgrade and with nothing changing on the BA, the computer stops seeing the unit and fails every time with Error 101. Sometimes if I try again it fails with Error 150. Rebooting doesn't seem to help. When it fails, curiously the upgrade utility hangs on the screen and the upgrade panel (with no progress of course) stays transparent in the foreground. I am using Windows XP and the original radio ROM as i cant see how the Radio could affect how the computer sees the BA.
Or is the BA just a buggy unit and should I stick with my Wizard? (I kinda like the thinness and size of the screen on the BA and wonder if VoIP might work better on a 400 MHz unit than a 190 MHz one?). Or has anyone managed to get any of the Wizard WM6 ROMs working on the BA?

licensedtoquill if you want to trash your BA I will take it off your hands.
The Errors you are talking about are old ones, you need to read the Wiki, not what the software says on the screen, I think from memory it says something like, do a normal reset now... ignore that and put the device into Bootloader mode (USB or Serial) then run the MaUpgradeUt_noID.exe update again.
DO NOT FOLLOW STEP 1 at the following screen. DON'T DO IT!

Yes, I had noticed that one!
Free888 said:
licensedtoquill if you want to trash your BA I will take it off your hands.
The Errors you are talking about are old ones, you need to read the Wiki, not what the software says on the screen, I think from memory it says something like, do a normal reset now... ignore that and put the device into Bootloader mode (USB or Serial) then run the MaUpgradeUt_noID.exe update again.
DO NOT FOLLOW STEP 1 at the following screen. DON'T DO IT!
Click to expand...
Click to collapse
It's rather funny, isnt it? It is designed to send you round in circles while showing a completely different device so as to say "Told You So!" But I can't imagine any device which would take this instruction to stop upgrading and start all over again in the middle of the upgrade process???
I do seem to have completely cured my WiFi problems (perhaps slightly labouriosly) by following your instructions. But what is Xplode's .cab file for??? In any event, it doesn't install, preferring to give an 'unsuccessful' error message instead. I wonder if it is supposed to be in Xplode's ROM or if it will be incorporated into some ROM in the future?
What mystifies me is why the BA ROMs are so much smaller than the Wizard ones? That so much seemingly has to be left out of them, to be installed later with all the conflicts which seem to ensue when you do this.
In any event, I am not about to junk my BA as I do prefer it to the Wizard at the moment for the screen size alone. You really can press an icon with a finger if necessary where on the Wizard, you invariably get the wrong one pressed.

Hi,
Ive exactly the same problem as you. It keeps trying to connect but without any success. It shows Wi-Fi: Connecting and after that Wi-Fi: Available/Unavailable, but not Connected. Every time it fails, damn !

Frequent 3g connectivity on/off on vista side

Hi.
Anyone with same problem. I only have seen it on vista side. Working with 3g conectivity. One minute is connected with tray icon showing globe. Then 30 isnt connected with tray icon showing computers with red cross. Then again connected 3 minutes. It seems a problem between vista side and internet sharing service from snapvue. I ve seen this issue in other spanish shift. Maybe a spanish version problem? any idea?
Thanks

Not much help I know but see my thread titled 'continued vista connection problems'. Have you been using internet sharing to gain access to WM 6.0? i noticed Activesync was always starting on the snapvue side which I think is linked to the constant disconnections.
A full restore from the restore partition solved my problem and I now get a steady 3g connection.

Thanks for your response. Not alone now. Format is a solution but we should know the origin of this problem. Obviosly is related with the way connects to 3g, this is, using Internet Shared connection with snapvue...but...why suddenly activesync (client or server part) tries to connect the other side and breaks the internet shared connection? any idea?Did you install sp1? is your shift language english or other one? ( I am trying to discard sources of the problem).
pd. While I write these lines on winmo side I can listen vista side sounds (connect/disconnect each minute...)

Hi,
I did some changes and It seems (by now) the problem is solved. I ve playing with continous 3g connections. This is what I did (I dont know which one did the trick).
1) Disable activesync usb connections for both sides( I did it for vista side days ago but know I did too in snapvue size.
2) Sevice Sync bluetooth Server stopped and set manually.
3) Reset both sides
Now I ve a stable 3g connection....

Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.

gavmiller said:
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
Click to expand...
Click to collapse
Hi.
The problem is solved, now for sure. Open Activesync in winmo,then menu/connections and uncheck "use usb ...". I removed too the partership between both sides althought It isnt important, I think...

Thanks Daniel. Good to know incase it happens again.

Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....

danielherrero said:
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
Click to expand...
Click to collapse
Hi Daniel - are you still having these problmes?

Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)

danielherrero said:
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
Click to expand...
Click to collapse
OK, the only bit I hadnt tried was the uninstall of the NDIS in device manager. I'll give it a go and see what happens. Thanks again for this reply!

Thanks Daniel for your detailed description on this problem, which I also have. Interesting thing is that for me it only occurs when I am on the move with my Shift. No problems when my Shift remains on my desk (like others described in this thread: http://forum.xda-developers.com/showthread.php?t=381220&page=2 )
On your described solution: I removed the Vista/Snapvue partnership and the usb connection on both sides. But I am not able to do the next step: "Remove NDIS Share connection" in device manager, because it's not there (see attached screenshot). Does this mean it was never there, so I do not have to uninstall it? Or is there a different way to find it?

Hi.
Reset Vista to ensure It boots correctly. Then wait to be 3g connected. Once you are connected the device "Remote NDIS shared connection" should be there under network cards. Then uninstall it and reset again. Once booted you have to wait several minutes until vista detects it again and installs drivers.....
pd. And try to contact HTC. Maybe (only maybe) if HTC is reported with same problem from many people they releases a fix.....

Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah

Pfeffa-rah said:
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Click to expand...
Click to collapse
Hi
Do you have to do this each time you start vista?
Cheers

firedup said:
Hi
Do you have to do this each time you start vista?
Cheers
Click to expand...
Click to collapse
I think you only have to do it after you used WMDC. On my shift it doesnot start at boot (not anymore...) If I want to sync shift or my kaiser, I need to startup WMDC manualy.
grtz,
Pfeffa-rah

My experiences so far.
Is it possible that it is the energy plan that is responsible for the loss of connection. I installed SP1, no problems it seemed. Today I wanted to use the 3G connection with the battery (balanced energy plan). And then it started to disconnect and to connect in small intervals. I did the routine Daniel described: uninstalled NDIS driver. Reinstalled it but connectivity problems remained.
Is it something to do with the battery powered system?
Because, as soon as stop using the battery, plugging in the power adapter again everything seems to be okay. I am not sure about it, but I think, when I use the max power option with the battery the connection stays and fails when I use the balanced energy plan.
So can it be that something in the energy plan is responsible for the loss of the connection?
Experts, does that make any sense?
I will give it some more tries.
S.

I had the High Performance powerplan on all the time......

had it to
Hi
This is a problem when sp1 is installed and you are using 3g in vista being in balanced or power save power plan. it has nothing to do with activesync and usb ports (i have never had a connection)
i called htc yesterday, they clamed they had never heard about it before, so please as many as possible call htc and tell them then maybe just maybe they would release a fix
in rhe meantime i uninstalled sp1 and everything works

In my case the solution is quite clear.
3G works in Balanced mode and in High Performance when power is plugged in. I am not so sure if it works in “Power Save” even when on power.
3G does not work when either on “Balanced” or “Power Save” when using the battery. Battery works in “High Performance” even when all the options are set like they are in “Balanced” mode.
This I found somewhere else in the forum. It is from Daniel and I guess he says the same, more of less.
Well. I ve been doing many tests and changes and I thing the sd, suspend crashes and 3g closed connections are gone.
I use equilibrated energy plan but I hadn’t any issue when ac connected so I ve modified this plan to make equivalent the behavior when not ac connected, but not success. The problems are still there. Its incredible because the configuration for ac connected/disconnected is the same I ve modified all the parameters (usb, expressPCI, , etc)
So I ve set High performance plan and I ve modified it a little bit, only screen brightness when no ac connected and now all works correctly. I start the system (no ac connected). Then I suspend / wake, hibernate/resume the system several times being ac no connected and the problems are gone. 3g connection is very stable. No crashes from standby to hibernate state. No sd missing problem. So by now I will keep in this "High Performance" modified state
pd. So It seems that a plan is compounded by customizable parameters by the user and hidden parameters)
Now, those who have not installed SP1. Is this really no issue for you? Or have you always been on power or always used “High Performance”?
Well, even when I plug in my external battery and the green light indicates that the machine has been plugged to power, even then it only works in “high performance” and not in the two other modes.
Very strange!
S.

Wifi not available

I installed new rom from site because italian winmo 6.1 installed . It is now english but this time wifi icon not working RUU_Topaz_HTC_WWE_1.39.405.2_Radio_Signed_Topaz_61 .20t.25.10_3.43.25.19_Ship.exe
**** Hi again...
I found wlansettings.exe with total commander i can start wifi from there.. But in the communications part wifi icon is not active...
**** Hi
Same problem with winmo6.5.. I found a topic about 1st diamond but the treatment is useless with topaz

Any idea ???
Is there a solution about dead wifi icon..

i have same problem... wifi icon in touch flo settings is not clickable, but through standard windows settings (like control panel) i can turn it on/off and connect to networks without any problem. only in touch flo it looks like disabled.
it started when i wanted to connect to wifi via touch flo UI, but the wireless manager crashed repeatedly, so i turned phone off/on and since then is wifi controll in touch flo disabled.

I'm having this problem on my wife's Pure. Not sure if it was like this out of the box (shutter to even think about that day with AT&T bloat phone) Now running Dutty's Topaz Holy Grail LP. TF wifi setting is greyed out (subdued) and unclickable. I have to go to Settings/Menu/All Settings/Connections/WiFi/Turn on-off wifi/OK/OK/X. That's 8 clicks every time I want to turn on/off wifi. Would appreciate any help.

bL1X said:
I'm having this problem on my wife's Pure. Not sure if it was like this out of the box (shutter to even think about that day with AT&T bloat phone) Now running Dutty's Topaz Holy Grail LP. TF wifi setting is greyed out (subdued) and unclickable. I have to go to Settings/Menu/All Settings/Connections/WiFi/Turn on-off wifi/OK/OK/X. That's 8 clicks every time I want to turn on/off wifi. Would appreciate any help.
Click to expand...
Click to collapse
Did you install the Beam cab? Not sure why WiFi would be greyed out unless the Beam cab overwrote it. Mine is working fine.

I haven't installed the the beam cab.