Htc touch dual and AT&T att - Touch Dual, MDA Touch Plus General

I'm new to all this, but can anyone help me? I had the HTC Touch Dual purchased in the UK and i gave it to my brother in the USA, he says the phone sometimes cuts him off, he has spoken to a few people that said this phone doesn't support the 1800 network. is this true and if so is this a hardware problem or can the ROM be upgraded??
Many thanks

There are three versions of the Touch Dual, GSM EUrope, GSM North AMerica and CDMA. Most likely you have the GSM europe version. AT&T USA requires the 850/1900 bands for bothe Voice and 3g data.
this is a hardware restriction. You are SOL.

Related

Topaz for US UMTS Band? - Might not happen (see post #11)

Is Topaz is available for sale for US UMTS bands? In all the online shops i see this phone only with UMTS 900 and 2100. I am planning to buy one but i dont see one with UMTS 850 and 1900.
I'm still waiting for 850mhz. It clearly isn't out yet.
3G for AT&T US?
Does anyone have any info on whether and if yes, when, the Topaz will be offered with the US 3G bands??
I'm Not sure which bands AT&T uses seeing I'm with T-mobile but here are the bands the phone has.
GSM(900+1800)+UMTS(900+2100)
GSM(1900+850)+UMTS(1900+850)
UMTS(2100+800)
3G on T-mobile does not work but I don't mind because Edge is fast enough for me. I had faster loading times on Webpages yesterday than my freind with a touch pro on Sprint's 3G. So ya. I don't know anyone with AT&T or else I'd throw the SIM in and try it.
HTC Touch Freak said:
I'm Not sure which bands AT&T uses seeing I'm with T-mobile but here are the bands the phone has.
GSM(900+1800)+UMTS(900+2100)
GSM(1900+850)+UMTS(1900+850)
UMTS(2100+800)
3G on T-mobile does not work but I don't mind because Edge is fast enough for me. I had faster loading times on Webpages yesterday than my freind with a touch pro on Sprint's 3G. So ya. I don't know anyone with AT&T or else I'd throw the SIM in and try it.
Click to expand...
Click to collapse
If that is correct -----the UMTS 1900+850 part----- then those are the AT&T 3G frequencies. Where did you see those bands?
mush10 said:
If that is correct -----the UMTS 1900+850 part----- then those are the AT&T 3G frequencies. Where did you see those bands?
Click to expand...
Click to collapse
If you go to Settings/All Settings/Personal/Phone/Click on the Band Tab it is under the Selet your GSM/UMTS band.
If I go to the mall today I will stop by the AT&T store and see if someone there is willing to insert their SIM in it to see if it gets 3G. If so I will post up.
HTC Touch Freak said:
If you go to Settings/All Settings/Personal/Phone/Click on the Band Tab it is under the Selet your GSM/UMTS band.
If I go to the mall today I will stop by the AT&T store and see if someone there is willing to insert their SIM in it to see if it gets 3G. If so I will post up.
Click to expand...
Click to collapse
That is great!! If you can check and let us know that would be a great help!!
Is UMTS band availability is all software/firmware related.. i thought thats hardware.
having those band settings does not mean it will work on US 3G networks. for example, the UK Touch HD (from the UK) has the same band listings as above but the radio doesn't support at&t's 3G bands (850/1900). it will work for voice and EDGE internet speeds without issue. it's a hardare limitation. 3 months after releasing the UK HD, HTC released a Telstra (Australia) version of the Touch HD that had the same band listings (as above) that works with 850 3G bands. Since Telstra uses the same 850 3G band that at&t uses, the Telstra HD can access at&t's 3G network. i'm speaking from fact because i have both the UK and Telstra HD versions.
HTC is known for relasing the same device with radio limitations: they did it with the Diamond, Touch Pro, Touch HD and they're doing it for the Diamond 2. if you want US 3G access - via at&t - on the Diamond 2 you'll have to wait until HTC releases the US 3G version.
cortez.i said:
having those band settings does not mean it will work on US 3G networks. for example, the UK Touch HD (from the UK) has the same band listings as above but the radio doesn't support at&t's 3G bands (850/1900). it will work for voice and EDGE internet speeds without issue. it's a hardare limitation. 3 months after releasing the UK HD, HTC released a Telstra (Australia) version of the Touch HD that had the same band listings (as above) that works with 850 3G bands. Since Telstra uses the same 850 3G band that at&t uses, the Telstra HD can access at&t's 3G network. i'm speaking from fact because i have both the UK and Telstra HD versions.
HTC is known for relasing the same device with radio limitations: they did it with the Diamond, Touch Pro, Touch HD and they're doing it for the Diamond 2. if you want US 3G access - via at&t - on the Diamond 2 you'll have to wait until HTC releases the US 3G version.
Click to expand...
Click to collapse
This clarifies. Thanks friend. Do you aware of any news on when HTC might release the D2 for US?
verified today.... does not work on at&t. the guys at the store said that it is 1900/900 band not 850. 850od the 2g frequency. havnt checked on how correct they are on this but a quick google search will verify the frequencies.
A reply from HTC
See the reply from them below. HTC did not mention about any carrier like ATT or T-Mobile asked for this phone.. looks like this phone will never make it to US? That is a Bad news......
From: Jonathan [mailto:[email protected]]
Sent: Wednesday, May 06, 2009 12:54 AM
To: Natarajan, Sundaram
Subject: Re: HTC Diamond 2 <<#15569-73859#>>
Hello Sundaram,
Thank you for your inquiry about the Touch Diamond 2.
We appreciate your inquiry about one of our new phones. Unfortunately, we do not remake our phones to work on a specific network, such as the AT&T 1900 band width, unless that carrier request us to make them that exact phone. If you do buy the Touch Diamond 2, we cannot guarantee 3G service since AT&T 3G band is 1900 while the Touch Diamond 2's 3G band is 2100.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
Thanks for contacting HTC,
HTC Technical Support
http://www.htc.com
http://www.htcwiki.com
--- Original Message ---
From: "Natarajan, Sundaram"
Received: 5/5/09 11:17:17 PM EDT
To: <[email protected]>
Subject: HTC Diamond2
Dear Sir/Madam,
I own a HTC TyTn II and HTC Fuze (ATT) and now planning to upgrade my smart phone to HTC Diamond 2. I am really impressed with this phone and ready to purchase one. I live in USA and have a question about the 3G band availability of HTC Diamond 2. The phone is available in many online stores but they all have a specification like below.
Operating Frequency:
HSDPA/WCDMA: Europe/Asia: 900/2100 MHz
Does this mean that I cannot use this phone for ATT 3G networks in USA? Does HTC manufacture HTC Diamond 2 for US 3G band which I believe are 850/1900 MHz?
Is there any planned date of releasing HTC Diamond2 for ATT 3G networks? I appreciate your response.
Thanks
The Diamond 2 IS COMING TO THE US WITH 3G SUPPORT in a few months. Stop this nonsense please.
MAK11 said:
The Diamond 2 IS COMING TO THE US WITH 3G SUPPORT in a few months. Stop this nonsense please.
Click to expand...
Click to collapse
What makes you to visit this topic and through a comment like this? I was not asking "you" this.
Besides, I am not working at ATT or HTC but trying to see if any other member of this forum has any news about this. If you dont like this topic just dont visit it and try to change your attitude. Otherwise you will become a great looser (i guess you already are).
MAK11 said:
The Diamond 2 IS COMING TO THE US WITH 3G SUPPORT in a few months. Stop this nonsense please.
Click to expand...
Click to collapse
Clearly that is a pretty general statement that I believe most of us find to be true. That being said, do you have any more insight?
If it's coming to the US with 3G I would just assume that it would hit Sprint first so still no luck for AT&T. Didn't ATT just get the FUZE in like Dec? Anyways the phone most likely to hit US carriers is The Pro2. Americans generaly (IMO) like a full Hard qwerty keyboard.
This was floating around a few months ago
http://www.wmexperts.com/htcs-entire-2009-lineup-leaked
Shows the topaz going to AT&T. I'm not sure how valid it is though, but it's something to cling to
Even if it does come to AT&T, I hope we see the unlocked version well before. HTC used to be the one company we could count on to deliver US 3G on newer releases. Now we seem to be stuck playing the waiting game. The odd thing is they released the TYTN and such when the 3G network was barely rolled out, now that it at least covers all major cities, we cannot get any love.
I have been waiting a long time for this
Word is "HTC Topaz 210" (AT&T warhawk) will be released next month /(october) with the 850mHz UMTS "7201" chip (instead of the "7200" 900/2100 UMTS chip)
It will also be slightly smaller (1 mm less longer and wider)
I may drop around here if HTC beats the drum with this one
PS: sorry for resurrecting an ole thread, but we american users really miss good HTC 850mHz phones
I too am waiting for the US version of D2. gtrab, where did yo uget the info that US D2 will be slightly smaller. The latest info was from BG but I don't remember him mentioning any other spec except the obvious 850/1900 implementation.

Change HSPA/WCDMA frequency.

There is a way to change the HSPA/WCDMA 900/2100MHz to 850/1900MHz or to quad band HSPA/WCDMA?
Regards,
Giacomitti.
Yes, sell your European Hero (HERO100) and buy a North American (HERO130) Hero.
No, the difference lies in the hardware, no ROM swapping can change that. Note that HTC Canada website is incorrect. The North American Hero supports only 850/1900 for 3G, 900/2100 does NOT work on the the North American Hero.
The Dual-Mode crap listed on HTC Canada website is complete BS. It contradicts with the specification of the phone in the user manual of the HERO130 (can also be found on HTC Canada website), which says that the phone supports only 850/1900. Furthermore, the FCC test report of this phone also shows that this phone only support 850/1900 for 3G. I can confirm this as I have a HERO130 and I am currently in Hong Kong, where all carriers use 2100 Mhz for 3G. I have tested the phone with various sim cards, and the HERO130 cannot connect to their 3G networks (but the Asian/European Hero, HERO100, can connect without problem).

HTC HD2 3G Not Detected!!!!!

Hello if someone could help me with my 3G connection inquiry, I would greatly appreciate it.
I bought this phone unlocked from Hong Kong and brought it back to Canada. But the 3G connection through Rogers won't work. I am able to connect to edge (When i pop in my sisters sim card which has a data plan, as my sim card currently does not have a data plan).
I talked to Rogers and they said that everything is compatable (After mentioning the phone frequencies and speed capabilities) and that the only reason 3G isnt working is that I have not configured my phone properly for 3G and at this moment it is configured for 2G (Edge).
I then contacted HTC and they said the reason was because "for the Rogers network, their 3G signal is operated on the 850/1900 MHZ band and the Touch HD2 operates on the 900/2100 MHZ band." Could this be the reason? Will i never taste the pleasures of a 3G connection?
PLEASE HELP!!
since you have bought it in hongkong most probably you have the asian version. It comes with 900/2100 MHZ bands and as you mentioned ROger needs 850/1900 frequency.
You could also get Telstra version from Australia and unlock it as it has 850/1900 frquency so that you could get 3g. But not possible on the one you already have.
Yea its the frequencies. When I take my phones abroad, I always check what frequencies the country has. If the frequencies don't match, the phone won't work in terms of placing calls, 3G etc.
is there a way to unlock ?
meow914 said:
is there a way to unlock ?
Click to expand...
Click to collapse
There is no software that can get around this "problem"
It is purely a hardware limitation.
perhaps with flashing radio but i'm not shure
[email protected] said:
perhaps with flashing radio but i'm not shure
Click to expand...
Click to collapse
Nope, it still will not support the correct bands that he needs
This is a completely hardware related problem
simple solution....
simple solution...sell it or trade it fot the right one

Europe to America carriers?

Hi guys,
I am going on holiday to America, and I will be bringing my HD2 on the vodafone UK carrier with me. My question is, will I be able to stick another sim card in it? I am running a custom rom, but it is not unlocked or anything. Does this mean I must unlock my phone and then I will be able to stick a sim in it?
Sorry if this is a very easy question, any help will be muchly appreciated. I will be in an area with poor AT&T signal, but good Sprint and Verizon if that helps.
Cheers,
Thazandril.
Most phones from Europe are unlocked and use other carrier SIM cards.
I am assuming you are using a HTC HD2 bought from Vodafone. Try using another carrier's SIM card in your HD2, just plug in a friend's SIM card that is not Vodafone and see if it works on your HD2.
The HTC HD2 can be used in USA/Canada to make and receive calls as well as SMS. Basically anything related to GSM can be used. However, for HSPA or 3G, it will not be usable.
USA uses (AWS) 1700MHz / 1900MHz for HSPA, however Europe uses 2100MHz for HSPA. The HTC HD2 European version does not support 1700MHz or 1900MHz HSPA. You will be able to use EDGE though.

Bringing my hd2 to Europe...

Hi all,
I'm planning on going to Europe, specifically Amsterdam and Sweden, next year. Will my HD2 work in Europe? With data? (I realize I will have to buy a plan with an operator over there)
Sent from my HTC HD2 using XDA App
Yes it will work with any GSM provider worldwide, so long as you SIM unlock it. Todo so, either call T-Mobile if you are a customer, or go online and find a site that SIM does SIM unlocks, such as http://www.htcunlock.com and pay them to do it(around 15USD). And as far as data is concerned, you will get EDGE and GPRS only in Europe with the TMO US HD2 as the 3G bands are different.
Ah good My phone is already unlocked so I'm straight on that front. Going without 3G is no problem, I'm glad it'll work with EDGE.
thanks for the reply!
Correction: the TMOUS HD2 will work on 3G in Europe.
HTC clearly says 1700/2100. 2100 is Band I for Europe. 1700 is Band IV for T-Mobile.

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