I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
xxthemartianxx said:
I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
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i second that, seems to happen to me too even after a hard reset, i cannot login to youtube anymore. Facebook works ok but doesn.t download photos anymore. Does anyone knows what is causing this ?
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
johncmolyneux said:
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
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Used to work, didn.t and didn.t work after hard reset either so i hope it.s youtube.s fault, but .. how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
snowblindd said:
how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
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It just worked for me mate.
I've raised this with HTC - I'll report back if they have an answer/solution.
xxthemartianxx said:
I've raised this with HTC - I'll report back if they have an answer/solution.
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keep us noticed
The same problem here
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
hkwak said:
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
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Mine also used to work a few days ago - most likely something YouTube has done.
T-Mobile Netherlands cannot help
I have the "There was a connection error while attempting to logon." aswell and called the Dutch T-mobile. I'm using a UK version of the HD2 and want to use the Youtube Widget aswell. The first helpdesk employee said it could be something with "bering" not sure what it is. The connection was dropped the seconde helpdesk employee switchde me to second line helpdesk, this guy told me no restrictions are in place AFHK. He also said that with iPhones they can do more, but since the HD2 isn't delivered by T-mobile he couldn't help.
I checked with a disabled Sim card and enabled WiFi connection and still got the "There was a connection error while attempting to logon." message. WHen trying http://m.youtube.com my login credentials just work on both connections (WiFi and 3G/H).
Are these widget controlled by the provider or youtube or a registry entry or ???
Best Regards, Onedb
Well as far as i see, the youtube connection error started to happen suddently to devices that didn.t suffer any change. I.m guessing that is somehow youtube.s fault and maybe it will be fixed in time. Same thing happend with rss hub when searching online for channels there was an error there too, now all works fine without doing any changes.
It looks like a lot of people have this problem, me included, and I hope that they will fix that soon, because it is very annoying.
i could log in to youtube normally on my original German rom, than i flashed wwe rom and since than i get the connection error every time
Hi ho, I have this annoying problem also
I buyed one today, and got the same problem, here in germany as well. So this should be a problem with youtube. Maybe they've changed the logingateway er sth. else.
Just keep trying until it works.
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
DMAND said:
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
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That article talks about video scraping, which obviously has nothing to do with this issue. I can't believe that a company like HTC just threw something together and hoped it worked. It must be relying on public API calls that are, for whatever youtubey type reason, failing.
I've never been able to login to the Sense youtube integration service. Facebook and Twitter works fine.
If anyone has a fix for this, I would really appreciate knowing about it
As far as I can tell, this is a YouTube problem - not a problem with our phones/software. I only say this because sometimes it works, and sometimes it doesn't. It doesn't matter what connection type I have (2G, 3G, HSPA, WiFi), it simply will not work, and then all of a sudden, maybe a couple of days later, it will.
I think the YouTube servers that the app connects to are just a bit shoddy, to be honest. Maybe they weren't expecting the traffic that's been generated by adding this functionality into a very popular mobile UI (don't forget that it's not just the HD2 that has this relatively new functionality now).
I don't know this for a fact. I just VERY strongly believe it.
all of a sudden out of no where my slingbox on my phone is saying that my box isnt registered, ive been using it for months and never had this happen before my box is hooked up properly and everything i just watched it yesterday is anybody else having this issue?
Anybody else had trouble with market today in the UK?
I've not been able to download a thing (tried several) over G, 3G, H or WiFi so have no idea. Phone has been turned off an on several times too.
Just keeps saying download was unsuccessful, try again. Any ideas?
Maybe a server is down
I am running Netflix version 3.9.1 build 4105 and Android 4.4.2.
When I open Netflix the program just sits and spins and spins then gives me a "Sorry we could not reach Netflix Service. Please try again later (-9)". Then I clear app data and after I do that and relaunch then I get the extremely common 15001 error (that is impossible to actually troubleshoot..).
I have read multiple people having issues with Netflix, but that was when they released a patch that broke it and I am pretty sure that isn't a common problem anymore. I have one of the apps that show network activity and all I get is random hits of like 20-30 KB/s max while trying to launch Netflix. I have tried this on two completely different networks, so I don't think it has anything to do with my network.
My device is rooted with TWRP installed, but I don't see how this could have any affect on Netflix (it never did on my old rooted Nexus 7 running Cyanogen Mod).
Is there something I can try that maybe I haven't heard yet? I even tried clearing the Google Services Framework cache/data (as this helped people in the past) and that changed nothing above. Not being able to use Netflix is a huge problem for me and I am hoping someone has run into this on our devices. I imagine Netflix is one of the most common Apps used.
Thanks for any help or ideas anyone can provide. If I need to I'll restore the tablet with Fastboot, but there is no guarantee that will work and an obvious pain if it doesn't.
Edit: Read the latest comments on Netflix and it seems there are still plenty of people having problems just like mine. I guess I may be waiting for a new version to release??
NCSUZoSo said:
I am running Netflix version 3.9.1 build 4105 and Android 4.4.2.
When I open Netflix the program just sits and spins and spins then gives me a "Sorry we could not reach Netflix Service. Please try again later (-9)". Then I clear app data and after I do that and relaunch then I get the extremely common 15001 error (that is impossible to actually troubleshoot..).
I have read multiple people having issues with Netflix, but that was when they released a patch that broke it and I am pretty sure that isn't a common problem anymore. I have one of the apps that show network activity and all I get is random hits of like 20-30 KB/s max while trying to launch Netflix. I have tried this on two completely different networks, so I don't think it has anything to do with my network.
My device is rooted with TWRP installed, but I don't see how this could have any affect on Netflix (it never did on my old rooted Nexus 7 running Cyanogen Mod).
Is there something I can try that maybe I haven't heard yet? I even tried clearing the Google Services Framework cache/data (as this helped people in the past) and that changed nothing above. Not being able to use Netflix is a huge problem for me and I am hoping someone has run into this on our devices. I imagine Netflix is one of the most common Apps used.
Thanks for any help or ideas anyone can provide. If I need to I'll restore the tablet with Fastboot, but there is no guarantee that will work and an obvious pain if it doesn't.
Edit: Read the latest comments on Netflix and it seems there are still plenty of people having problems just like mine. I guess I may be waiting for a new version to release??
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I have the exact same problem! No matter what it's the same error, restoring the tablet doesn't work either.
Screw Netflix, use TV portal! https://drive.google.com/file/d/0BzI_9bXSPgLUX0kwVV8wd3lsTGM/view
When you grab a movie with TV portal, then use Tubemate to download mp4 quality movies of your choice. (touch the green arrow above to get the download interface)
http://www.androidfreeware.net/download-youtube-tubemate.html
I don't think anyone has problems these days ripping off movies, however streaming thousands of movies and TV shows is more convenient by a mile (especially on a tablet).
That is indeed one reason Google & apple push to get rid of the power of personal storage and force the cloud.
When Netflix won't work when you finally settle for a movie, it's nice to have options.
The measly amount Netflix charges is worth it, they have a good service....
But as you know, traveling you are forced to use sporadic data on the road that cost. Until they fix that, I want my storage.
Thank you for starting this thread driving me nuts today! Thought I was alone. It's my son's tablet and Netflix is one of his major uses for it. Tried so many fixes and none are working. Guess we'll keep an eye out for an update.
Also, anyone have trouble with Netflix in general? I had to install an xposed mod just to get it to run!?!
Edit: I tried a much older version of Netflix and it's working perfectly: http://www.apkmirror.com/apk/netflix-inc/netflix/netflix-3-2-0-build-1340-apk/
I then updated the app again and it refused to load at all. Rolled back and turned off auto updates.
How do you turn off auto updates for a single program? I know how to turn it off completely, but is there a way to do it just for Netflix? It's not like we can deny it network connection..
Also does anyone know the last Netflix version that did work? I think it was around December 2014.
I can also confirm that Netflix 3.2.0 build 1340 does work.
NCSUZoSo said:
How do you turn off auto updates for a single program? I know how to turn it off completely, but is there a way to do it just for Netflix? It's not like we can deny it network connection..
Also does anyone know the last Netflix version that did work? I think it was around December 2014.
I can also confirm that Netflix 3.2.0 build 1340 does work.
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Go to Netflix in the play store then hit the three buttons in the top right and the option to disable auto updates should be there.
Never got around to testing other builds as that on works fine for my kid.
I believe the reason behind new versions beyond 3.7.1 not working is because of below;
"As of version 3.7.2, Netflix has begun using Forced Google DNS lookup for their Android app. This means that the Netflix app bypasses any DNS servers you setup on the Android device or on the router and uses Google DNS instead.
Traditionally we were able to block Google DNS lookups on the router and force Netflix to use alternative DNS. However, the Android app seems to not work at all if Google DNS is blocked."
In any case I can confirm that version 3.7.1 build 1711 does work as it should.
Also as recommended earlier you have to stop the app prom auto updating.
Hope that helps.
My hd fire 10 is showing the following message, every time I try to enter the Netflix app: 'Sorry We Cannot Reach The Netflix Service (-9)'.
My device does not have root and the netflix was working normal in the last weeks ...
I tried to clear the cache, reinstall the app, connect to other wifi networks ...
Someone is also having this problem or knows how to solve it?
Responded in another thread on the same topic. Basically, what I did was to uninstall the Google APKs (Framework/Play store ... etc) in order for Netflix to work again. I haven't re-installed those files back yet, so not sure if Netflix will continue to work afterwards.
I also use LauncherHijack, and that continues to work, even though there is a 4,5 seconds delay after touching the Home button.
MatFGo! said:
My hd fire 10 is showing the following message, every time I try to enter the Netflix app: 'Sorry We Cannot Reach The Netflix Service (-9)'.
My device does not have root and the netflix was working normal in the last weeks ...
I tried to clear the cache, reinstall the app, connect to other wifi networks ...
Someone is also having this problem or knows how to solve it?
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I had started a thread on this issue at https://forum.xda-developers.com/hd8-hd10/help/hd10-netflix-app-stopped-t4038683.
MatFGo! said:
My hd fire 10 is showing the following message, every time I try to enter the Netflix app: 'Sorry We Cannot Reach The Netflix Service (-9)'.
My device does not have root and the netflix was working normal in the last weeks ...
I tried to clear the cache, reinstall the app, connect to other wifi networks ...
Someone is also having this problem or knows how to solve it?
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Click to collapse
You can install Netflix using Fire toolbox: https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
FWIW -- I just updated to version 7.48.0 dated 03/16/20 via Amazon App store -- the updated version seems to work fine.