Database Users

Incoming Text Messages are not in the inbox??

Please pardon this posting (if this is an already known issue - it's 3.00AM and I've been combing the Herald threads for known issues but didn't see this on there)...
I got a new Wing today and after placing the SIM card in it, the phone works like one would expect until you try to send a text message. That never gets sent . What's more aggravating is the behavior on incoming text messages. The keys light up when I get a new text message and the counter on the home screen adds to the number of unread messages however, when I click on the link to attempt to view the messages, the inbox is blank. 0 messages in it. I have checked all the folders to no avail. Even a hard reset on the device doesn't seem to fix the issue. Am I missing something here? If so what??
FYI I called T-Mo support and their Tier 3 guy was stumped.
Here's the wierd thing while I was going through testing to validate that this was an actual issue, I did get the "incoming text message" bubble notification and from there, I clicked on Menu (from the home page) and was able to view the text messages - so they're somewhere in my phone, just not in the inbox - anyone have any idea where I can look?

*bump*
I'm having this problem now. Ever find the fix?

SMS Issue with Dream

I'm not sure if anyone else is experiencing this, but I hope it is not a single problem. The issue is that sometimes when i receive a SMS, the notification shows up on the top bar. I pull that menu down, and sure enough there is a preview for the message, but sometimes if I click on the message, or go into the messaging app, that message doesnt show up in the conversation. This gets very frustrating b/c if I go back to the notifications menu up top, the new message is removed and the SMS seems to be lost forever.
I've had this issue with Handcent, ChompSMS, and also the native "Messaging" app too. Anyone else encounter this? If so, were you able to fix?
I have the HTC Dream from Rogers, rooted.

kevwo said:
I'm not sure if anyone else is experiencing this, but I hope it is not a single problem. The issue is that sometimes when i receive a SMS, the notification shows up on the top bar. I pull that menu down, and sure enough there is a preview for the message, but sometimes if I click on the message, or go into the messaging app, that message doesnt show up in the conversation. This gets very frustrating b/c if I go back to the notifications menu up top, the new message is removed and the SMS seems to be lost forever.
I've had this issue with Handcent, ChompSMS, and also the native "Messaging" app too. Anyone else encounter this? If so, were you able to fix?
I have the HTC Dream from Rogers, rooted.
Click to expand...
Click to collapse
There was a issue awhile back with early hero builds dropping sms all together but I know yours is a different issue. But I have a similar problem with gtalk sometimes. Whenever someone would log off and log back on and send me a message I will see it in notification bar but not in gtalk. Thought I would throw my 2 cents in.

I wasn't even able to get SMS for some reason, I had an unlocked G1 using AT&T and SMS just didn't seem to work. I didn't know the G1 supported SMS. I'm upset now.
Best of luck for you getting your problem resolved. I would recommend upgrading but if your in the newest update release, I don't know much to say.

Message notification problem.

Hi Folks,
This is a small, seemingly insignificant problem but it's bloody annoying so I'm hoping you can help me solve it:
When I receive a new message (SMS, MMS, Email) the little message shortcut on the desktop get's the little green '1' overlaid to show there's a message. Once I read the message and reply it doesn't disappear. I can open the message in Chomp or the system default app and it doesn't seem to register with the shortcut - it still shows the overlaid green number.
I know this is something of a trifling problem but I have my phone on silent a lot so it does cause some confusion.
Thanks in advance.

i've noticed mine staying on for a while but then disappearing... maybe it sits there for another 10/15 minutes?

Could be. I have to admit that afer about 10 minutes I've been losing patience and deleting the message, which makes it go away.

do u read ur messages through the widget page? cause i noticed that if u do, then the little green ball remains but somehow if u click on the message icon with the green ball to access ur acc and read from there, then it goes away.

I think that may be a factor, yeah. When I read them through the 'drag down' menu, either with chomp or system default it stays, I'll open the next one through the icon and see if that changes things.

I find that the trackball keeps flashing too unless you actually tap on the Messages shortcut icon to read the new messages that come through (as oppose to viewing from the notifications menu or through the text messages widget). I hope HTC fix this issue 'cos not everyone wants to go through the messages app via the Messages shortcut icon.

Yeah, I only used the messaging icon yesterday and it was fine. The problem seems limited to when you use the 'drag-down- menu.

SMS unread count

Hey guys,
I have the problem with the wrong count of unread SMS.
When I receive a new SMS, it doesn't get marked as read.
I can do anything, but new SMS stay unread.
But deleting these SMS doesn't reduce the unread count.
Even using the "Fixunreadcount.exe" didn't change a thing.
This bug is driving me mad and I can't find a good solution.
Please help me!
PS: Using Dutty's HD Holy Grail R2 ROM

I had a problem with my TouchFlo SMS icon showing a green '1' saying I had a message when I couldn't find it.
I went through all my messages and conversations and had no luck. A few months later, irrelevent to fixing it, I got some software which made it so when your phone screen goes black it will auto lock it with the slider to unlock (like the iPhone has). It's called S2U2. On the unlock slider screen you are able to preview SMS and email messages without unlocking them, which is quite nice. With the unread count still showing 1 problem, I had the SMS icon there despite me knowing I didn't really have any more messages. To my suprise it actually previewed a message I had received about 6 months ago. I went to that message and read it again, the unread count problem was fixed permently.
I did use the fixunread count tool but as soon as I got a new message it would show 2, then one after I read the new one.
I hope you understand this, good luck!

Yeah I understand your problem.
But the weird thing with my phone is, that the messages don't get marked as read.
I see them in the "All Messages" screen with a green "1" bubble, but when I read them, the count doesn't disappear.

EDIT: Never mind, i've seen you've already tried FixUnreadCount... that worked for me though, although there was only 1 unread message that I couldn't see.

It's screwed Did 2 hard resets, flash with previous task 29 formatting but the problem still occurs.
I think it comes from some 3rd party software. Just have to figure out what it is.

Eris grey envelope with arrow wont go away HELP!!

Ok so this notification just started on my Eris! when I get a message(only text not emails) this grey envelope with a arrow on it comes up in my notifications even after I’ve read and replied to the message its still there until I click it and i take me to the message that ive already replied to. I’ve turned of all settings has far as auto retrieve and text notification but it still comes up! I deleted a bunch of apps thinking maybe one of them was causing this. I called htc they had no answers but to do a hard reset and lose everything not something I want to do! So if ya know something that would help please let me know thanks!

I found a fix
Aspotcat can be downloaded from the market it will show you what is running with ur text. found out some weird app was on there but no where to be found in my phone deleted it and problem solved!

Okay..seems like you have two text message applications....
IF thats the case, then try the following:
Your stock application can be reached from the app drawer...go there and then open the stock sms application...then go to settings and remove the check next to "notification"....
Now you should only have a notification every time you receive a text from the secondary application you're using..(i.e., handcent, byte sms, etc)
Now if you did that and your message is still showing..delete all of the messages in the stock application...this should clear it...or then simply open every single text up..(im sure you're running threaded messaging so it'll be a little eaiser)
If that still doesnt work...repeat the following using your secondary messaging application (handcent..blah blah)
Now if you did that and your message is still showing..delete all of the messages in the stock application...this should clear it...or then simply open every single text up..(im sure you're running threaded messaging so it'll be a little eaiser)
If you're still having problems...and are on a rooted rom....reflash a custom rom and you'll be fine!!