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Hi all,
I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?
Is it a general signal weakness problem ?
Do you know if HCT is awre of the problem and if this could be corrected using software ?
Thx for your help !
Re: Problem with the quality of UMTS reception (signal weakn
lionoche said:
I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?
Click to expand...
Click to collapse
what about different 3G phones? are you able to get good reception inside the house with them? it may not necessary be Hermes/TyTN fault..
Thx for your reply...
As soon as I get outside, I get full power for the 3G network.
I tried it at another place and get the same results... I also found other complaints here:
http://forum.mypdacafe.com/viewtopic.php?t=10308&start=15
"It has been reported that the UMTS (3G) reception of the MDA Vario II (HTC Hermes) is not strong enough. As reported in the German CONNECT magazine, they had problems connecting to UMTS networks, especially in areas where the signal was weak.
Let's hope that this problem can be fixed with a simple software update, otherwise this could spell trouble for HTC. The problem should be the same across the board for the other brand names of the Hermes.
I hope Dopod is aware of this issue and get it solved before launching their model in Malaysia or anywhere else. "
What about your reception inside a building ???
I am concerned because the signal is nothing but weak in my area !
I live in London (zone 3) and I'm getting the same thing. Inside my flat reception alternates between no UTMS or 1 bar - even though standard GSM signal is full strength.
I found an explanation. The building where my office is located has special protection... Sadly, it blocks only UMTS signal, GPRS and GSM are not affected. Maybe someone can help us to understand why UMTS seems to be so sensitive to this protection ??
You may try another building and see if the problem occures. For me at least, it doesn't
Hope this helps.
Regards,
Lio
This could be a typical situation as UMTS generally runs at 1900MHZ and above in Europe/Asia. The higher the frequency, the worse the building penetration. The only fix is very high density tower distribution. I had a lot of issues with GSM 1900MHZ in USA too. Once Cingular lit up the 850mhz band my building problems went away.
I was wondering if this would be a UMTS issue....
yah.. it does seem that UMTS signals are definite weaker in general.. but i guess it is still developing/rolling out in most countries so let's give it a little time eh?.. really hope it gets fixed soon tho!
hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...
ndrgrc said:
hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...
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Click to collapse
I got the same, i think the diamond is a bad umts reception phone!! tried so much here...
Hi
I have a cingular 8525 with use on Cingular and here is my problem i am in a area that has 3G coverage and i do not get 3G signal unless i am in my kitchen of my home.
a friend of mine has a 3G phone also and he can get 3G signal with no problems.
I have a 3G simcard the one with the red fireball and the 3G logo.
I have already brought the phone back once to see if that was the problem so cingular gave me a brand new phone.
I am thinking it is a ROM issue or a radio problem.
Heres the Rom version i have
ROM version 1.34.502.1
ROM Date 9/21/06
Radio Version 1.116.00.00
Protocol Version 32.53.7018.01H
Is there a radio update or ROM update that i can install safely with out messing up my phone im new to this. if so where can i get it from
Thanks for any of your help with this issue..
I think the answer isn't the one you want to hear. Since you CAN get 3G service in your kitchen, the problem is that A) something about your house makes it hard to get a signal (possibly the materials or electromagnetic interference) or B) you're in a fringe area where the signal is weak or C) you're in a good area, but the network needs some tweaking.
Cingular's 3G coverage is still very new and it takes people getting a 3G phone in their hands, discovering how well it works, and reporting their results back to Cingular in order for the network to improve. I suggest you go back to a Cingular store and talk to someone (a manager or a knowledgable employee) who can report back to the network team about your experience in your area. They may be able to take a look into it and get a simple fix. Reporting a problem I had at first with voice calls in a 3G area on my 8525 resulted in the problem being fixed by the network guys within 48 hours. I'm not saying there is a problem in your area necessarily. But if your experience is reported to someone who can actually do something about it, then the chances of your coverage improving increases greatly.
Good luck!
i did report the problem to cingular and they opened up a trouble ticket.they first said to me that it could be because of the data plan that i am using which is a blackberry plan since i am using the blackberry connect software on my 8525. but when i had the regular PDA connect plan i still didnt get the 3G signal.
But i said it wasnt because of my data plan it was because of there network.I mean what does the data plans have to do with 3G signal?
The blackberry plan i have now works perfectly with my 8525 and blackberry connect software with never one issue.
i have gone even outside and still no 3G signal even though it says on cingulars website that i am within the coverage area for 3G and even tech support said i am within the coverage to get 3G signal.
And as i mentioned i have all ready exchanged my 8525 for a brand new one and also got 2 new 3G sim cards in case there was something wrong with the sim cards.strange really strange..
hallo x1 owners..
Having problem with the reception on mine,almost nonexistent.
Is it just mine or is this widespread?
Do you have problem with 3G or GSM? Which operater do you use?
I've been having some reception issues with Telenor in Stockholm when on GSM. I can make calls, but sometimes my words are cut of a lot on the other end.
/kjw
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
Micke401 said:
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
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OH my.. that would be .. uhh.. gay?
I'm counting on X1's reception.....
thought is would be good.. at least that's what the review says..
"How well does it hold on to cellular signals during calls?
As I said above, I live in an area that's really poor for phone coverage and all the networks are bad. The X1 shows 1 to 2 bars of coverage on Orange where the Touch Pro and the Touch Diamond get no reception at all. Definitely better than the Touch devices in that respect but nowhere near as good as a basic Nokia handset!"
(http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/13/sony-ericsson-xperia-x1-answers)
Is there any one else who also having trouble about x1's reception?
I have good reception on mine and have never had any disconnected calls that I can remember. I have UMTS or HSDPA connection most of the time.
pretty poor reception here, but i'm running a proto so thats not exactly a good indication of final reception.
It's sporadic at best, sometimes i get a really good signal, others i get none. Mind you, I am on T mobile and they're useless for reception.
i have the same as you and im 100% sure your phone is probably locked have you entered a password in the beginning when installing the phone that you cant remember probably? because if you dont lock up the phone the simcard is inactive but you can still use the phone
im to have bad reception people say they hear one out of two word i say but i hear them clear
I use tele2 in sweden.
Rom version 1.02.936.3
Rom date 08/29/08
Radio version 1.06.25.29
Protokol version 52.43.25.24H
Micke401 said:
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
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Click to collapse
Tre is the worst operator ever. I changed from tre to tele2 and my reception i much better, not only is the reception better but the best thing now is that my calls don't get disconnected even when I have good reception. With tre that happened alot.
No problem here. I got Telenor
I have no problem. same signal level as my old Tytn II.
Using Tele2 here in sweden.
Using 3 in Sweden, never had any problems on my X1. Sometimes the signal is weak (one or two bars) but it doesn't seem to have any effect on battery performance or call performance.
Since I work with these kind of things: The first thing to try if you're having problems with coverage is ANOTHER SIM-card...Even if the SIM-card currently used is working perfect in another phone..You'll be amazed at how often that solves the issue.
Here in the Netherlands with one of the best providers I have only two bars reception. Others had full reception.
In some areas I had drop outs.
According to the Helpdesk you have to switch of all 3G communication and then it works. And well it does, though you lose some of the functionality of the device. They prommised to get back on that.
To turn of 3G go to settings -> phone -> tab Band : set it on GSM
Go to settings -> connections -> Network Advanced -> Tab HSDPA/HSUPA : disable
Afterworths I had supurb connection and sound quality.
First they advised me to do a software update, so lets hope it has something to do with adressing the attenna.
Using 3 Austria and having no problems - in the contrary the reception is very nice.
Hi
Received my X1 on Vodafone on Saturday. Main issue I have had is that of poor reception. I was previously comparing it to my Tytn II which was on T-mobile. I have not put a P&G vodafone sim in the Tytn-2 for some further testing.
I can state that the reception on the X1 is much worse than that on the Tytn II. They both show 2 bars, but the X1 keeps dropping the signal, while the Tytn holds onto it. This generally occurs while trying to use the device rather than when its just sat there - it will ring, but then drop the call when I handle it. If I cup it in my hands, it will drop the signal. If I do the same to the Tytn II, it survives. My advise to people would be that this is only a phone suitable for those who enjoy 3 bars most of the time. Maybe it will be improved via a firmware update, who knows - maybe it works better on 1800MHz or 2100MHz 3G than it does on the 900MHz GSM used by vodafone - this I cant test cause the device is sim locked.
All I can say is that on the same network at the same location, the X1 is vastly inferior to the Tytn II.
Mine is going back - trouble is that was the only phone out there worth buying... I want 800x480, keyboard, HSDPA/HSUPA - touch pro does not cut it, nor does touch HD, and no carrier seems to have picked up either of these two as yet. Looked at the G1, but its a V1.0 OS and I cant be arsed with the inevitable updates...
Any news on a touch hd pro (i.e with keyboard?)
Nigel
veletron said:
Hi
Received my X1 on Vodafone on Saturday. Main issue I have had is that of poor reception. I was previously comparing it to my Tytn II which was on T-mobile. I have not put a P&G vodafone sim in the Tytn-2 for some further testing.
I can state that the reception on the X1 is much worse than that on the Tytn II. They both show 2 bars, but the X1 keeps dropping the signal, while the Tytn holds onto it. This generally occurs while trying to use the device rather than when its just sat there - it will ring, but then drop the call when I handle it. If I cup it in my hands, it will drop the signal. If I do the same to the Tytn II, it survives. My advise to people would be that this is only a phone suitable for those who enjoy 3 bars most of the time. Maybe it will be improved via a firmware update, who knows - maybe it works better on 1800MHz or 2100MHz 3G than it does on the 900MHz GSM used by vodafone - this I cant test cause the device is sim locked.
All I can say is that on the same network at the same location, the X1 is vastly inferior to the Tytn II.
Mine is going back - trouble is that was the only phone out there worth buying... I want 800x480, keyboard, HSDPA/HSUPA - touch pro does not cut it, nor does touch HD, and no carrier seems to have picked up either of these two as yet. Looked at the G1, but its a V1.0 OS and I cant be arsed with the inevitable updates...
Any news on a touch hd pro (i.e with keyboard?)
Nigel
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Click to collapse
my network is t-moble and the reception is excellent so far
i use swisscom in switzerland and didn't have any trouble so far
Voda X1 is not simlocked
Hi
I never tried my old t-mobile sim in the X1 I got from Vodafone cause I thought it would be simlocked. Well, its not its sim free. On T-mob (1800MHz), the X1 does indeed hold onto a signal better.
That does not change the fact that compared to the Tytn II on 900MHz vodafone, the X1 wont hold the signal as well.
Nigel
I've got 3 from sweden, and it drops the signal to!
When i'm at my girlfriends who also got 3 she got full signal and I got low-nothing.
I use Vodafone Network (UMTS/HSDPA) on 2100 MHz in Germany and it works really good.
The reception is quite the same compared to my TyTN, maybe the X1 is even slightly better, but definitely not worse for me.
I also have no issues with dropped calls and I use the HSDPA connection sometimes even with only 1-2 bars and it's very stable.
Reception quality is no problem for me though I had some strange audio issue (will report in a different thread).
i to got the same problems
bad reception in sweden both gsm and 3g with theese operators. telia 0-2 bars 5bars with my w595 and exactly the same resaults with comviq/tele2, tre and my current operator telenor, bytheway i got 6 phones up and running all the time but the X1 has by FAR the WORST reception ever, even my touch pro and diamond got much better reception.
hope there will be an radio update for my X1 SOON as it is by my meens the best smartphone ever made (exept reception and stylus) broke 4 stylus already (the plastic part at the top)
any1 else did this? with the stylus that is.
smaberg said:
broke 4 stylus already (the plastic part at the top)
any1 else did this? with the stylus that is.
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Click to collapse
how did you manage do that?
yes I got the same poor reception problem here in UK
I am on O2 and I bought X1 as a sim free my other handset's shown least 3 bars on same network but on experia only 1 or 2 sometimes network not avaliable message appears also dropping the calls few times so my X1 has to go!
I've also moved across from Tmob to VF
The reception on my X1 was better than my advantage on tmob (I used the sim till my number switched over) pretty much everywhere, I struggled to get reception indoors at work on tmob previously but had 2 bars on G with the X1.
Conversely I'm now getting H signals at work with VF, but widely erratic Gprs coverage at home. Overall the VF coverage is nowhere near as good locally as Tmobs 3g.
I've lodged a complaint with VF as according to the coverage map I should be in the middle of a 3G cell, and this si what I was sold the contract on, about 50% of the time I get 2 bars of G at home, 50% nothing, and there doesn't seem to be any pattern to it, but like you the calls will get dropped seemingly randomly.
Last night I started getting a much more consistent signal at home, I'm not certain what's changed maybe they decided to look at the transmitter, but I'll monitor over the next few days.
I also get pretty crappy signal here in the U.S. with AT&T in Chicago. Just 2 bars on both HSDPA and EDGE. (850/1900mhz)
TYTN II and I-Mate 9502 get 4-5 bars...
This is with 3G turned on and off...
Hopefully, there will be an update soon..
For anyone with issues over UK coverage, you can check out what transmitters are where, and even send an email through to moan!
I've had responses in under 2 hours before.
http://www.sitefinder.ofcom.org.uk/
I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
I had a G1 before the HD2 and I usually get the same or one bar less than what I used to get with my G1 in the same places.
Try these
dc41 said:
I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
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Click to collapse
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
pakistaniprince said:
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
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Click to collapse
Home office in an average neighborhood. I tried to find an app that measures the GSM signal strength. I found a demo of MobileGX P3Kit and it did just what I wanted except it doesn't log the signal strength. But, I guess the company went out of business. It only worked once, and the website link is dead.
Does the data connection use a different frequency than the phone signal connection? That's about the only thing I can think of that would cause the problems you have at home. Weird stuff.
I am in a marginal coverage area and the HD2 radio is horrible. I'll go from 3 bars to no bars back to 2 bars then to none in under a minute without moving my phone.
On my Blackberry I would get usable coverage everywere in my house, none in the basement, with the HD2 its pure luck if I can use it on the front porch.
When I'm standing below a T-Mo tower I will often drop a bar of signal... and thats standing under a tower, several other people with HD2's that I have spoken with have the same experience.
Seems like it varies from phone to phone, and from location to location.
I had a Cliq and despite it being a POS, it had excellent coverage, then I got a Nexus One and its coverage would drop regularly at home. It would drop so often that I didnt really use pandora or surf the internet unless I was on WiFi.
Now I have the HD2 and its been somewhere in the middle. Lots of people say changing the radio will fix your issue. I would definitely start there. Just because a radio version works for some doesnt mean it will definitely be the best option for your location.
dc41 said:
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
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Strange, I just left Boulder and I had full 3g signal strength.