Touch HD stucked in HTC bootscreen. - Touch HD General

Hi all,
I was messing with wmwifirouter on my touch hd and it hung for some reason and i had to soft reset my device. i pressed the power button and switched it off when the confirmation dialog came up. however, when i turned it back on, it would go past the smart mobility screen and the fone gets stuck in the htc screen. the windows mobile screen doesnt show up and it just would go past the htc screen. the charger respords well and wen i wait for sometime and when i press the power button for sometime, it gave me the confirmation dialog sound. but there was nothin but the htc logo on the screen. maybe something is going on behind the screen, but when connected to usb it wudnt detect on active sync. and wen i pressed the reset button under the battery cover, it was stuck at the htc logo screen before it showed some msg asking to press send button to restore factory default settings cause the device wasnt shut down properly or an untrusted app was installed (this is basically wat it said, not word to word.)
so can anyone help me? there is some texts i really badly need to back up.. anything other than a hard reset? please help. thanx in advance.

If you can't get past bootloader screen looks like your only options is to flash rom or hard reset

yeah i just hard resetted and everythings back to normal.. its a pity, i just lost around 4000 txts from my gal..

Appu said:
yeah i just hard resetted and everythings back to normal.. its a pity, i just lost around 4000 txts from my gal..
Click to expand...
Click to collapse
:/ thats a big loss.
Ive been backing up all my contacts, text messages from summer 2006 htc wizard till today with jeyo mobile companion.
Keeping xls files in AES, RAR encrypted files for safety
Have lost maybe 50 messages at max in that time because of some vista failures and Touch Diamond got stolen in Bulgaria.

Related

xda mini s help required quick please

hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
chadders said:
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
Click to expand...
Click to collapse
What method of hard resetting did you try?
If hard reset does not work get to the bootloader screen (multicolored) by holding down camera button and preset reset button.
You can then reflash your rom - does not have to be activesynced to do this - as long as you have a small 'usb' on bottom left of bootloader screen when connected to pc it should work.
I guess this is the rom thats already on your device ftp://[email protected]/Wizard/Roms/o2/Xda_Minis_Upgrade_v2.21.4.101.exe
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
chadders said:
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
Click to expand...
Click to collapse
Turn phone off - then press camera button and hold - press power on button whilst still holding camera button. Bootloader screen should come up (multicolored)
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
chadders said:
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
Click to expand...
Click to collapse
Just download the rom mentioned above - connect device to computer (does not have to activesynced) and run the rom intaller and the rom will install.
how big is the file
chadders said:
how big is the file
Click to expand...
Click to collapse
50mb or so, shall take a while to download :wink:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
chadders said:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
Click to expand...
Click to collapse
I certainly hope so
how long does it take to do this and what info will i loose off phone
chadders said:
how long does it take to do this and what info will i loose off phone
Click to expand...
Click to collapse
The rom install usually takes 10 mins or so - dont worry it usually stalls a while around the 70-80% mark a while - just wait and be patient until its 100%. It will return to factory condition so all your data will be lost i am afraid. If you have synced with outlook before your pim info can be restored from there.
i was only jsut settin it back up anyway and it didnt work just now the update but it dont the error revoery adn its working again done 75 so far
Just tried to upgrade my XDA mini to this new ROM (v2.21.4.101). Everything seemed to be going swimmingly - I installed the ROM and the thing booted up ok. I then did a soft reset before all the o2 stuff installed. I then went to do a restore (having previously backed up using spb backup) and it almost completed but then the mini s rebooted itself again.
Ever since, it will only get as far as a page which has most of the bar at the top of the screen (the signal strength icon, battery strength and GPRS indicator are all there), but not the start button. Underneath that is just a blue screen with the Windows Mobile logo. The backlight will come on if I press any of the buttons but otherwise it is not responding.
I've tried holding down the camera button and pressing the on/off button and also camera button and the reset button, but neither of them seem to do anything.
I've tried reinstalling the rom from the PC but it says it can't find my device.
Rather bizarrely, if I call myself from another phone, the device rings and says incoming call, so the thing obviously isn't totally dead.
What can I do to sort this out?
Cheers!

XDA Exec, STUCK ON SPLASH SCREEN

Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.
i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working
axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

White screen - NOT FROM FLASHING!

Hey guys,
ActiveSync wasn't finding my phone last night, so I soft reset it. When it started up, it's stuck on white screen (where the blue, windows mobile screen should be). ActiveSync cannot see the phone at all.
I've read the post: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I've put it into bootloader menu (SPL 1.09) and connecting the USB cable changes "serial" to "USB"
Windows XP finds "HTC USB Sync" device and ActiveSync's wheels start turning.
A few seconds later, ActiveSync stops wokring, saying the device can't connect.
All I want is to recover my SMSs, the rest I don't care.
Is there a way to connect to the phone's files in 'HTC USB Sync' (bootloader) mode??
*crosses fingers*please say yes, please say yes*
All the best,
Dax.
i have the same problem!
I managed to upgrade to 1.09 while stuck in this white screen... is there any fix to the white screen?
The other forum post didnt work, tried the battery off for 20mins, the usb plugged in with no battery (phone doesnt even turn on this way)
none work
please help you brainy guys
Have you tried to flash from SD card... There is a guide i WIKI.
yeah, I had to hard reset and lose my data
i also have the white screen. it just died one day, at the time i didnt even know about roms and i'd never heard of this site.
any help getting it mended would be well appreciated.
Hi Toppy,
Try pulling battery out, other than that, only thing to do is a hard reset.
Sorry
Details for a hard-reset should be easy to find on this board.
Great reason to backup frequently.
(I use PIMBackup 2.5 everynight at 4am and sbp backup twice a week at 4:30am)
a blank screen
heyy guys i have the same problem with my screen, i bought a new one in ebay, after installed the new screen, i turned on the phone, the screen works fine, but when i turned off the phone and change the sim card, then when i turned on the phone again the screen was in blank!!!
guys if you can help my please i will aprecite it!!! i cant live without a touch screen
Creation magic,
Did you follow my suggestions?
My phone gives me white screen every now and then when I reset it. I simply reset again and it's fine.
Seems to occur more frequently the longer I leave the phone without total formatting. (It's Windows - it needs ocassional formatting)
about my white screen
when i turn off the phone and turn on again my screen appears in blank but when i did a hard reset my screen works fine!! i don't really understand my htc 8525 hahaha he is crazy and the call button and end call button doesn't work.
thanks
thanks guys for help me and everyone here in this forum!!!
you're a real brainy guys

Problem while booting my trinity phone

Hi,
I have got my trinity phone one year ago and never had a problem since last week. When starting my phone, it stops on the first screen (with "orange" logo) and nothing more happens.
I tried to reset it without succeed. The phone is not detected by the "activeSync" to make it flushable.
Help please !
Yves Florent CK
my problem is mor or less the same... only that dont apears any image on screen and the green led is constantly on...
I have loaded a long time ago an old version of ROM Gelly.
This ROM worked perfectly to a friend who suggested to do the same with my trinity.
The PROBLEM is that when i try to open the pda it freezes to the first srceen showing the rom version and after....nothing!
I tried to load again Gelly from the bootloader, it begins to run, it runs about 1% then the trinity makes a flash (this means it loses the connection with the pc) and then shows me again the first screen....
Please i need help!
me to. i try install the rom original and my pda is living again.
try this to
hi,
2 things ...
have you tried a hard reset ? (hold both softkeys & hit reset button)
and when flashing:
when you first run the rom upgrade from PC with phone on Activesync, it is quite common for phone to hang at the bootloader screen ...
worry not -
just re-run the upgrade from PC again immediately, without disconnecting or attempting to switch phone off.
(the word USB should be visable on device under the coloured bars)
if you do get hung up at bootloader screen a hard reset should at least get you back to where you were, and you can try re-flash again.
hope this helps,
regards,
Kevin
My trinity won't work anymore...
Hi all!
My trinity wont't work anymore. When i press the ON/OFF-button, the display is lighten up a bit, then the buttons are lighten up. And nothing more.
When i will go to bootloader mode, it is the same.
And when i will to a hard reset, the trinity ask me to press SEND or END key for restore factory default or cancel. When i choose the SEND key, on my display some ridicoulous letters appear, but nothing more.
When i try KITL mode, everything is the same.
Can someone help please?
Because i can't do something on my trinity
EDIT (maybe this can help my helper ):
After some time, the display and the buttons are not lighten up anymore.
When i try to charging the battery, it only works, when the buttons are not lighten up (when i switch on, charging is ok; when the display is lighten up a bit, charging is ok; when the buttons are lighten up, charging won't work; when the display and the buttons are not lighten up anymore after a time, charging is ok)
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
never mind... problem solved... tks anyhow
weezer_88 said:
never mind... problem solved... tks anyhow
Click to expand...
Click to collapse
ok solved...
Can you tell how you did it?
Thanks
weezer_88 said:
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
Click to expand...
Click to collapse
But my trinity don't go to the boot screen, nothing on the display but lighten up slightly...
Nevertheless, can you please post, how you solved your problem?
THANK YOU in advance!
I downloaded the original Rom windows mobile 5 from http://www.htc.com/www/SupportDownload.aspx?p_id=3&cat=2&dl_id=111 then entered in KITL mode, connected the usb and reinstalled the original Rom, and all was fine...

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