screen not working when open keyboard - XPERIA X1 General

Hi everybody,
I have a problems with xperia,
when i open external keyboard, screen doesn't work.
I try to hardreset , nothing.
upgrade phone to another rom, same problems.
does it Hardware problem , or software ?a

up up up up

i had the same problem, my screen would fade away when i slide the x1.
i had to send it in to sony for repair. something was loose according to them.

So simple , Just take it to your dealer

Related

TyTN : Frustration of LCD Screen Disalignment Problem

I brought CHT9000 at July 2006 and O2 Trion at August 2006. Both have disalignment problem. At first I thought it is ROM problem and happened for certain model and S/N only.
I try 4 ROMs : I-Mate, Dopod ENG ROM, TyTN and New CHT (Taiwan) ROM.
I installed these ROMs and without installed 3rd parties software. Also I proceed all necessory method to prevent this problem happen such as set a false exchange server for activesync and unclick USB to PC (Check my post).
http://forum.xda-developers.com/viewtopic.php?t=58633
However, all of them have this fuxking disalignment problem. :twisted:
It is hardware problem and I have 2 possible methods to produce this disalignment happen to your TyTN:
1. Body Heat. i.e. Charging, Surf internet and Long talk.
2. Apply very little pressure on LCD. i.e. Cleaning your LCD Panel.
You will find this fxcking disalignment happen again. If you encounter this problem, don't realign the screen manually. Wait few mintues and you will found that it will re-align again. Now you can re-align the screen manually this time.
I already sold my device and not recommend anyone to buy it. It seems that HTC cannot solve this problem and perhaps they don't know the causes.
If you want to buy it, please wait. :wink:
If you brought it, good luck and godspeed.
i have sent mine back because of it
This is the HTC official answer to my request:
Good Afternoon,
There are now procedures in place for fixing the screen alignment issue with the TyTN devices. This is a hardware issue that we have identified and we are offering a replacement to owners of affected devices with two conditions.
1: The device must be returned with all accompanying accessories.
Everything that was in the box when you bought the device must be in the box when you return it.
2: The device must be a Genuine HTC Badged device. This means that the device cannot be a Vodafone v1605, an O2 XDA Trion, a T-Mobile Vario II or any other device based on the TyTN, but that is not actually a TyTN. For these devices, you must contact the Network/Reseller for further advice on this issue.
If you meet these two provisions, you may contact your nearest repair centre to arrange the swap. Please place everything back into the original box and arrange to have the device picked up. It will then be tested to confirm that it has the problem, and then it will be swapped for a replacement unit.
If you are unable to return everything, you will be eligible for a repair under the warranty. For this also, you can contact your nearest repair centre to arrange this.
:roll:
Cheers
Mine goes back Tuesday hopefully the replacement unit will not have the same issue.
There are people who fixed their issue by ROM Upgrade. There are people who just bought their Hermes got this problem. Some has SN HT63XXX. There also some people who been swap their units, and the issue came back.
Well, as I see it, HTC does not know how to fix this issue 100% since it is also happening on some Dopod 838, 8125 (models with sliding keyboard).
I will upgrade my Trion this weekend, and if this issue persists... I will sell this baby and reactivate my trusty Universal.
:lol:
A colleague was able to fix the problem by untightening the two screws on the back of the display and retightening them (not quite as tight as before). His device works without screen alignment problems ever since.
It seems that the screws are too tight which causes tension on the LCD resulting in screen alignment problems.
Magnet Theory
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
The problem only started for me after I installed a screen protector (Martin Fields, an excellent choice!), and since then I've had to re-align the screen every day. This morning I tried the screw trick, so I'll report back if it works for me.
Also I should point out that I have an MDA Vario II, so it looks like those of us who waited are no better off.
The next problem I have to deal with is an unresponsive 'C' key on my keyboard... :wink:
alignment issue is SW or HW or Both...
But unresponsive key(s) is really a HW, my first one has the "L" and backspace.. and it always like that, try to press it fast and it will not register all unlike the rest.
goodluck to all of us!!
:wink:
Anyone that has sent their TyTN back in for repair/replacement for the screen crapalignment, please report back when you get your TyTN back. I want to know if it's worth making the effort to get mine replaced, seeing as I live in Australia and I don't exactly have HTC repair centres, mainly on account of that they don't sell this here. BUT if it's worth getting it repaired/replaced, i'll try to make arrangements with my ebay seller and/or some overseas repairing people.
Cheers guys,
~Louis x_.
Re: Magnet Theory
sectorlord said:
A friend of mine with CHT Dopod 9000, did this and fix his alignment issue.
"When Slide the keyboard, there's a magnet that activates the landscape mode. It's in the back of the screen when you slide it. ( I tried to put it near a magnet and the lanscape activates!)
Then I put a tape at the back of the small protruding (hunchback) just enough to be able to slide it close. This will decrease the magnetism receive from the main body when is close. Then for a week, it's good than before that I need to align 5x a day."
I know this true, since I met him and check his device. I even tried to massage his display, or run it hot.
I will try it myself... let u posted...
Click to expand...
Click to collapse
really ? I will try. Thanks
Tried, fermin's method seems to work!Thanks!

Screen Turns White with stripes

Hello All,
This is the first time I'm posting a message, because this is the first time I'm not able to find the answer via the search.
I have an MDA Vario with a T-Mobile ROM, the latest.
What is happening is that when I use my screen in the portrait position it will turn white with all kind of stripes, then I have to turn it on and off and then I can see the normal screen for a few seconds before it happens again.
I have updated my ROM and no difference.
No I have found out that when I use it in the Landscape mode, with the keyboard unfolded it is not happening. As soon as a fold back the keyboard it happens again.
Can any body tell me how I can get this to go away? I have tried looking for a driver update for the screen or something, but without any luck.
Please help.
Thanks.
Jort.
i'm affraid it is a hardware problem
the same thing happens to me, except quite opposite - when i slide the keyboard out, sometimes screen goes bad. turn off and back on does the trick. also, when the screen is not unfolded completely you can see 'crawling dots' ... i think it has something to do with 'floppy' connector tape (if there is one) or another way the screen is connected with the base of the device. i wouldn't like to disassemble my wizard to verify this claim, unless someone can tell me how to fix it - so that i am sure. anyone has any experience with that?
People at PDA Club say it's connector tape.
Mine Wizard has the same problem, I left it at the shop where I purchased it, for a warranty repair. I hope they'll fix it.
Anyway, I heard that the cost of this repair is about 100PLN [ that is about 25 Euro ]
thanks swistak. unfortunately in my town (eastern poland) there isn't too many people who knows what a pda is, that includes mobile shop, or other service stations workers. but it's good to know there is a way of solving the issue.
Ask people at pdaclub.pl forum for help.
I know that there are few guys who run their repair points, maybe You could send it to them via post.

MDA Vario - White Screen problem

Hi, a few month ago I accidently smashed the screen of my Vario. I decided to buy a new screen so I found one on ebay and installed it in my phone, however when I switched it on all I got was a white screen, no logos, nothing. The touch screen still works as I can hear the sounds when pressing it.
I am now being forced to go to a shop to fix it but I dont really want to shed out money for other people to do. Anyone know what could be causing the problem and how I could fix it?
Thanks.
hi
dont do with ur self u must send ur set to any expert person for evoid any more problems in ur PDA
Recheck the Flexi cable with which screen is attached,may be its detached or not fixed properly or even can be faulty.

Strange problem with the screen.

Hi to all,
I have strange problem with my Elf. My screen stopped responding and I thought that the problem is the digitizer. Hard reset didn't help. I ordered a new one and changed it. Unfortunately the situation remained the same. So I got the same working phone from a friend and decided to change some parts to find out where the problem is. The result is..
My front panel(with the new and after that with the old digitizer) connected to the working phone - not responding screen.
My phone connected to the working front panel - not responding screen.
I have no idea what to do. If anyone can help. Exclude the warranty.
There is a small battery on the motherboard. Does anyone know its functions?
I have a suggestion that it is something like cmos battery of the PC.
My idea is to remove it for a while and make new hardware initialization.
I am not sure about that.
I doubt that there is something with the touch screen controller(TSC2046). Is there any way to reset it?

Ensure Replacement unit?

Hello,
i need to send my unit to Service, because it has:
some problems in the keyboard (some keys stop working)
have the problem with the 3.5mm jack (shows handset connected when they arent)
cant get the mic working, it only works in the first call. (i know this is a software problem.)
it has a problem with the display when i place a screen protector (i tryed durasec hightec and martin fields), after a couple of weeks the pda touchscreen it doesnt work
now, because all of this...
i want to ensure SE send me back a new unit, how can i made this without "breaking" the warranty?
thanks!
I'm afraid that the warranty for the thing with the display is already broken. SE didn't suggest the x1-users to use screen protectors...
You cannot force SE to send you a replacement, that's their decision and I would definitely suggest you to do nothing further to destroy your x1 more
no, ok, but i dont know... im not very happy with this high-end phone working so bad...

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