Database Users

Can't Delete Outlook Account! Help!

I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!

if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.

Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.

open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?

on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?

tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?

How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.

FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-

Thanks, worked for me too.

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....

The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,

xxx
was getting frustrated already

Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb

Check hotmail online

I've got a question regarding checking hotmail online.
When I goto www.hotmail.com I can login, it takes a while before I get to my default home screen of Hotmail, but when I click on "Inbox" it doesn't respond and I have to open the link in a new tab; still not the way, but okay. When I'm in my "Inbox" tab and want to click on a message, still nothing happens. I see it selects the message (as it does at the main screen of hotmail when selecting my "Inbox" as well) but it doesn't go further after that. Okay, then the way to open in a new tab then; it just opens a new tab, but with javascipt().... in the address bar....
I know you can check your mail by setting up (or automatically let HD set it up for you) in the device itself, but I don't want to use that feature.
Does anyone else have this problem too, or know what can be done to let this work? Do I have to install a different java application for it, or someting else?
Thanks in advance.
GreenFrog

I'm having same problem

Tried Hotmail Mobile?
mobile.live.com/hm/folder.aspx
Also, try editing your "Reading pane settings" in the Options, see if any of those other settings help you.

colossuss said:
Tried Hotmail Mobile?
mobile.live.com/hm/folder.aspx
Also, try editing your "Reading pane settings" in the Options, see if any of those other settings help you.
Click to expand...
Click to collapse
The mobile version works just fine, but email display is not html but text only

colossuss said:
Tried Hotmail Mobile?
mobile.live.com/hm/folder.aspx
Also, try editing your "Reading pane settings" in the Options, see if any of those other settings help you.
Click to expand...
Click to collapse
Yes, I've tried Hotmail Mobile as well, and that works. The normal html version still not.
BigDede said:
The mobile version works just fine, but email display is not html but text only
Click to expand...
Click to collapse
I also performed a hard reset yesterday, and it's a little diffent now: I can get into the main screen, can even select my inbox, it redirects correctly, but if I want to select a message now, it doesn't do anything... strange... Before the reset, I was able te open it in a new tab by holding the link, but not anymore....
I've also seen it at another site(s), but don't which one that were. But it would be nice that it will work fine as well. So it has nothing to do with Java or something like that?
GreenFrog

WM6.1 - Live Messenger Problem

Now, my friend gave me her Herm100 so that i can fix a few problems...
And that worked out great, i got ALMOST everything working.
Except, When she trys logging in on MSN, It Signs In with her FIRST profile.
Now, she got a new windows live account, For work use.
But every time she logs in, it takes her to her Old account.
Is there any way i can reset the Settings from Start.
Or, is there any other "Messenger" Programs. Particularly for MSN.
-Thanks

Possible Solution
If you are using Windows Live Messenger then there should be an icon called “Windows Live” in your programs menu. If it is not there then it is installed as standard in the Windows directory and is called “WLMLauncher”
Click on the icon and open the application, then click menu and account options.
You should be able to switch your Windows Live ID in there.
I hope this helps,
Dave.

DPW44 said:
If you are using Windows Live Messenger then there should be an icon called “Windows Live” in your programs menu. If it is not there then it is installed as standard in the Windows directory and is called “WLMLauncher”
Click on the icon and open the application, then click menu and account options.
You should be able to switch your Windows Live ID in there.
I hope this helps,
Dave.
Click to expand...
Click to collapse
After i click Menu, It is Grayed Out. The only thing i can click is "About"
-Thanks

I have tried but I can not seem to get this to happen on my phone.
Which version of Messenger are you using?
Also, are you synchronising your e-mail?
I am not sure but if you are synchronising your mail then it might be worth checking your server settings in active sync. This is just a guess but it might be attached to your MSN account.
I have searched the registry and there are two places where it mentions my MSN account. I deleted them but it did not seem to reset the logon under messenger. I suggest you search your registry for them and try renaming / deleting the keys referencing your account and see if that enables you to change it.
I hope some of this is of use to you, let me know the MSN version you are using, I am using Windows Live for Windows Mobile Version 10.6.0034.0800
Dave.

I posted a few attachments, check them out.

I can not seem to get my messenger to do that.
Can you please click about and tell me which version number of MSN you have?
I think a good first step would be to try reinstalling Windows Live (If you have not already done so). You can find the cab file on the following page:
http://forum.xda-developers.com/showthread.php?t=334621
I suggest you pick "Windows Live 10.6.0034.0800 (Fixed).zip" as it is the same version I have got and no matter what I have tried I can not get the same error as you!
Good Luck!
Dave.

Okay, now I have installed 10.6.0034.0800.
And the problem still goes on.
Its okay i guess.

Registry
I can not replicate your problem so I am only try it guess now.
Can you try doing a search of the registry and removing any reference to your windows live account and see if that changes anything?
Alternatively you could uninstall Windows Live and then remove all the registry keys relating to Windows Live and then try a reinstall.
Sorry this is getting a bit vague but I can not replicate what is happening on your phone.
Dave.

I recently installed Windows Live Messenger on a HTC Vox for a friend of mine and had the same error not being able to set the account. I installed Windows Live 10.6.0033.0600 and that fixed it.

DPW44 said:
I recently installed Windows Live Messenger on a HTC Vox for a friend of mine and had the same error not being able to set the account. I installed Windows Live 10.6.0033.0600 and that fixed it.
Click to expand...
Click to collapse
I already gave my friend her phone back, But thanks for helping.
ll try fixing it next time i see her

Can't modify e-mail settings.

I used to have, but now can't find the settings page for e-mail. I am going out of town, and want my email to download periodically. The settings window is nowhere to be found! It used to be a page that included Outlook and my GMail, and the idea was to hold stylus on the account to make modifications to the settings.
I can't delete an email account because...same window is missing.
Any ideas?

From inbox Menu select Tools > Options. This takes you to the page you wanted.

Thats what I thought also, but, there is NO tools to select!
I guess a hard reset is called for...darn.

jdwilson said:
Thats what I thought also, but, there is NO tools to select!
I guess a hard reset is called for...darn.
Click to expand...
Click to collapse
Try to access your settings through active sync, assuming you had gmail running as exchange server.

I don't use an exchange server...I'm an old retired guy!
I have a few things to look at before I do the Hard Reset, which is the last thing I want to do.

EMBARRASED.
It has been so long since I have had to modify my email settings....after selecting MENU...it is a scroll up/down menu. Sorry for wasting the space and time.

[Q] Problems with Galaxy 3

Hello everyone,
I have a new Galaxy 3 and i have some serious (for me) problems with it.
1) I copyed my contacts from my SIM to the phone and then after i entered
my gmail account it didnt sync the contacts with the gmail.
I go to account pressed sync, it did sync but my gmail account still aint have contacts.
Is there any special way to do it? cause from my experience android do it
automaticly.
2) Im from Greece and i need greek and english keyboard for different use.
I go to the setting of the keyboard and trying to select 2 languages but
it let me select only one. And in the keyboard there is no option to change language.
So every time i need to go into setting and change it.
Is there a way to fix this?
3) I go to mobile network setting and i dont see a setting that turns off the data.
I want to be able to turn on and off the data because some times i connect to
wifi networks with low signal and when i loose the signal it start automaticaly
to use my 3g.
is there a way to turn on and off the 3g data?
Thanx in advance.

AtaNaS13 said:
Hello everyone,
I have a new Galaxy 3 and i have some serious (for me) problems with it.
1) I copyed my contacts from my SIM to the phone and then after i entered
my gmail account it didnt sync the contacts with the gmail.
I go to account pressed sync, it did sync but my gmail account still aint have contacts.
Is there any special way to do it? cause from my experience android do it
automaticly.
Click to expand...
Click to collapse
ok, if you had an android before than maybe its just not displaying any contacts:
eclair: contacts->menu button (left one) display options, find google/gmail account and select to show
froyo: contacts->menu button->more->display options same as^
if you didnt have android before, and you want to have phone numbers in your account gmail account you have to copy them to it like you copied the sim contacts to ur phone.
if what you want to show email addresses and it is not showing then you go to display options (mentioned above) and deselect only with phone
AtaNaS13 said:
2) Im from Greece and i need greek and english keyboard for different use.
I go to the setting of the keyboard and trying to select 2 languages but
it let me select only one. And in the keyboard there is no option to change language.
So every time i need to go into setting and change it.
Is there a way to fix this?
Click to expand...
Click to collapse
if you are using swype (which i recommend if you are using samsung keyboard) you can change language by long pressing the letter q.
you can switch between input methods by long pressing a text box->input method.
another possibility is having one language on one keyboard and one on the other and switching between them, which could be useful (if your swype doesnt have greek and sam keyboard does)
AtaNaS13 said:
3) I go to mobile network setting and i dont see a setting that turns off the data.
I want to be able to turn on and off the data because some times i connect to
wifi networks with low signal and when i loose the signal it start automaticaly
to use my 3g.
is there a way to turn on and off the 3g data?
Thanx in advance.
Click to expand...
Click to collapse
If i remember correctly thats:
settings->wireless and networks->mobile networks-> deselect use packet data(or an option with a similar name)

I had before android phone but its irelavant.
I dont have contacts now in my email in gmail for my own reasons.
I go settings/ more / copy contacts / copy from sim to phone.
and this copies my contacts from sim to the phone.
Normally it should sync those contacts with my google account
but it doesnt.
Also there is no option to do it manualy.
As for third issue for the data. This phone dont have this option.
As i said i know where to go and look. Im familiar with android but
where you say this option is not there.
My other android phone (wildfire) has it.

more info on your phone please? like is it i5800 or i5801? what firware do you have (eclair or froyo).
im still a bit uncertain about what you want, you want phone numbers to be copied to gmail? preexisting phone numbers to be included? what?
if i find something in the meantime ill edit this post

AtaNaS13 said:
As for third issue for the data. This phone dont have this option.
As i said i know where to go and look. Im familiar with android but
where you say this option is not there.
My other android phone (wildfire) has it.
Click to expand...
Click to collapse
Download APNDroid. It disables whole mobile network.
I had the same problem as you, had to check every second if the wireless connection had been lost, but not anymore

firmware 2.1 update 1
model GT-I5800
As for what i want to do i guess you are refering in problem no1.
So i put my SIM card on the phone. I copyed my SIM card contacts in my phone.
then i put my gmail email account in my phone.
I synced the phone with the email account.
From what i know my contact list in my email should get all the contacts i have in the phone.
So my contact list in my email is still empty while my phone has all my contacts.

Thom47 said:
Download APNDroid. It disables whole mobile network.
I had the same problem as you, had to check every second if the wireless connection had been lost, but not anymore
Click to expand...
Click to collapse
By "It disables whole mobile network" you mean also the signal for call etc?
If so it wont help me

Nah, it just has an option to disable\enable internet access. Sorry for being a bit misleading

Another light weight option for switching on/off GPRS/3G is 'APN on/off widget' available in Android market..works very well for my G3.

the phone has different contact database for
1. sim
2. phone
3. google account
your phone will show all or one depending on your choice
you must copy from your phone contact to your google contacts
then when you sync it will be copied to google's servers

AtaNaS13 said:
As for third issue for the data. This phone dont have this option.
As i said i know where to go and look. Im familiar with android but
where you say this option is not there.
My other android phone (wildfire) has it.
Click to expand...
Click to collapse
*#*#4636#*#* > phone info>menu>enable/disable data connection...!!
there a option in eclair to turn off the data service on boot..!!

Use APN on/off application....to turn off the internet...
-Devilgod (United Devils)

sahilrana said:
you must copy from your phone contact to your google contacts
then when you sync it will be copied to google's servers
Click to expand...
Click to collapse
how can i do this? i find no option to do it.
it only has from sim to phone
and from phone to sim.

AtaNaS13 said:
how can i do this? i find no option to do it.
it only has from sim to phone
and from phone to sim.
Click to expand...
Click to collapse
Open contacts> Choose Import/Export and export all contacts to SD Card
Go to google mail and upload or import the vcf into google contacts

Hi
I need a little help. My original rom version is I5800XWJI1 (Hungary and Tmobile)
I installing froyo but my phone speaker is dead. I go back tmobile the day after tomorrow repairer but i need my original ROM. there is an opportunity to put back ?

szabacsik said:
Hi
I need a little help. My original rom version is I5800XWJI1 (Hungary and Tmobile)
I installing froyo but my phone speaker is dead. I go back tmobile the day after tomorrow repairer but i need my original ROM. there is an opportunity to put back ?
Click to expand...
Click to collapse
go to samfirmware.com and download the orignal ROM