I'm having a strange problem with the hard and soft buttons on my phone.
I went to the park to take the kids to the pool yesterday. No, I didn't get within 100 feet of the pool with my phone. It was not placed anywhere wet and no one, as far as I can tell, got close enough to drip on it. It acts like it got water inside, but unless it somehow condensed from the air or from sweaty hands, I don't know how that could have occurred.
Anyways, I had set my phone up and when I picked it back up, it was like I kept pressing the messaging and IE buttons. Eventually letter keys on the keyboard like Q and E kept appearing as well. Every now and then it would work fine for a few minutes and then start up again. After leaving the phone out in the direct sun for awhile, it stopped doing that even as much but some of the keyboard keys and most of the soft keys seem not to want to work at all, neither do the two phone keys or the directional pad. Pressing the middle button on the directional pad causes the alignment screen to come up (???).
Making matters more confusing is the fact that on a couple of occasions when I did a soft reset the buttons would seem to function normally for a time. Most recently it happened last night when I went out to lunch. I had reset my phone and all of the buttons seemed to work fine again for several minutes. I got back from lunch and proceeded to browse the forums here. When I went back to my phone a bit later and had to wake it from standby, the issues returned. I have since flashed to a new ROM but have experienced no change in the symptoms and have not gotten the buttons to work with a reset since, though I've admittedly only tried a couple of times. When I tried doing a hard reset, it instead went to the bootloader screen.
So, yeah, I'm confused. It acts like it got moisture in it but I don't know how that could have happened unless it was just from my hand. In any case, trying to dry it doesn't seem to have helped. Does anybody have any ideas on this or am I buried? It's several months still before I can upgrade to a new phone at a discount with my provider and I really don't have the money to do so in any case. I can use the touch screen but, let's face it, the WM interface is a lot easier to navigate sometimes with the buttons. I'm holding out big hope for the WNAIP project to succeed here though. Of course, that's not to mention I can't play games like Tetris without a working directional pad.
Okay, it's pretty much gotten to the point where none of the physical buttons works, hard or soft, and even some of the kb buttons don't work.
Anyone?
My HTC Prophet's DPad has partially stopped working.
First of the UP stopped working, then several hours later the LEFT key didnt respond. Ive tryed cleaning the DPad and a soft reset to no avail.
When i leave the phone after 5 seconds it acts a if the left direction is being pressed and held. This action stops when i press the right or down key.
Anyone know what may be going on?
Back up your info then try hard reset.
It sounds like a hardware problem, but thats the only way to be sure.
Unfortunately if this is a hardware fault the only solution would be to take it to the lab.
Moving to prophet section.
Tryed HR, no avail.
Im pretty sure its hardware issue. There is grass stuck inside the casing which is impossible to reach. Everynow and again a small piece falls out.
Since yesterday im now able to scroll left. So i can only not scroll up now. Ill have to drive over some cobbles with the phone in the cradle to try dislodge some more.
Hello,
today i had a mistake and a little bit cola got on my xperia. It seems like only some drops got on the display.
But 2-3 hours later I recognized that the left button is pressed automatically [the Touchflo Tabs go to left but nothing is pressed] and sometimes when I push the Powerbutton the left softkey is pressed too.
Could this two things be in a combination?
I tried to hard- and softreset but except the 1234-method nothing works, I think because of the keyproblem.
What to do now? The guarantee doesnt affect on "water"damage - right? Or isnt this a waterdamage and a known other bug?!?
I have the same problem. If I press the powerbutton, it calls somebody.
sometimes in middle of an call, it puts on hold, sometimes by its self it opens contacts... I think its the optical joystick thats have gone crazy to.
I spilldes coffe on my x1 =(
i feel with you :/
i´ll try to send it to sony ericsson support, because it was only some drops...maybe they doesnt recognice the waterdamage and will repair it on guarantee
but my biggest problem is: i´m using a custom rom...how can I set the device back to an original sony rom without pressing the power button + volume down? because this doesnt work....
when trying to connect the phone with the pc and hardspl it it stocks on the "loading..." screen
lol, kind of the same thing happened to me, but not just drop a complete glass of coca cola soaked my xperia, after drying it i had kind of the same problemas, the calls where answered automatically (no, i didný had that option on), some buttons where auto pressed randomly and of course my slider was sticky.
Regardless all warnings i didn´t desarm my xperia and just turned on right away and runned as much programs as i could so it could get as hot as possible, and after that it started working normal again, and until now (2 months) i haven´t had any problems.
Just my experience.
Sorry for the english
that sounds for me like a prety good tip...i will try it as soon as my xperia is back again
i sent it now to sony ericsson...the man at the hotline says "it sounds like a softwarebug"...maybe they doesnt check whether there is water/cola inside and repair on guarantee....
otherside i can live with it...its only bad because i cant make a rom upgrade and the screen doesnt turn off(=shorter battery life)...but it still works...
sugar is the killer
spill coffee in your keyboard and you may get it to work again
spill coffee with sugar in your keyboard and it will never work 100% again
Okay I wasnt going to post about this cause there have been way too many posts and alot of back and forth and debates and even flaming, but I stumbled across something that I think is the cause for MAJORITY of the issues with why we keep having this happen. It Happened to me Today, and I Found the cause.
Before ANYONE Flames me for bringing this up, READ the post, Remember I solved the cause of why it happens to most of us, I dont take responsibility if you choose to take it upon yourself to fix it! And I know 90% of the users are going to tell me I'm wrong or I dont know what I am talking about, so be it.
If you have nothing to add other then flaming the post, just hit the back button and be on your merry way and pretend you never saw it. But I am 98% sure I am right about why its happening!
So if your interested read on:
I actually for the first time had this, and I know this is going to get flamed but its not the Screen thats the problem. And I think (BIG IF) that the dreaded unresponsive screen issue that we keep reading about Majority of them I think is not the screen.
I have 2 HD2s and both have worked flawlessly without any problems, but today I was playing with my test phone that doesnt get used that much and I noticed after installing a new rom that my screen after I played with it for a bit went black (sleep) and when I woke it up it wouldnt respond, first thing that crossed my mind is I just lost my digitizier, and started wondering okay why, I went as far to re-flash WinMo stock HD2 rom, same issue, so I decided its time to find out exactly whats causing this, and I found it. I wasnt going to make a post again cause I figured people would be "Not another thread about this" but I know whats causing the screen issue, at least this is my suspicision and I have temporarily fixed mine.
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button
I completely agree with you. I've had the "dead digitizer" since December. It was pretty apparent it was a hardware key problem, as I could generally solve the issue by pressing the "Off" button to turn the screen off, and then one of the other keys (usually the back button, but occasionally one of the others) to wake the screen up, and the digitizer would be alive again.
As I am still under warranty, I sent mine off last week, and expect to hear back within a few days. But if I had the confidence to open it myself, I was sure it would be fixed with a good clean.
Anyway, thanks for crystallizing all this into a post. Thanked!
THANK YOU SO MUCH FOR THE INFO. i have had so much trouble with unresponsive screen after installing typhoon 2.6.3 and it from holding down the red button all the time for install and the past millions times for everything else.
Thanks for the heads up
Sent from my HD2 using XDA App
U maybe be right about why this issue happens but if u rely on other key then will also wear out soon ...
What I did is I remapped my volume up n down keys to power and back button which I believe are the most used in android and then found a app to manage my volume in android that way I don't lose my sound on rhw phone
Also I went ahead and got a another app which places virtual buttons on ur screen so u can use then instead of the actual hardware buttons
For button remapping
get the BUTTONREMAPPER for android and for on screen android buttons get BUTTON SAVIOR
hope this helps
Sent from my HTC HD2 using XDA App
Good to know... will now wake my phone up with the green key as its hardly used in Android. Button Savior is a great app, been using it a while now. Took a bit to retrain myself to not use the back key.
Sent from my HD2 using XDA App
i'm going to agree with your hypothesis or at least suspect that dirt is probably a bigger factor than most people think in these cases. i just bought a non-responsive phone today and while i stuck my nail (yes, i should probably clip them) around the edge, in between the screen and housing, i was surprised to see just how much dirt was in between that crack. same with the area around the buttons; there's a lot of grime there.
since i just got the phone i haven't even opened it up but the first thing i'm planning to do is give it a good interior clean around the buttons for sure as that seems to be the sensitive spot. touch screen devices are very delicate and the micro particles of dirt which build up over time probably create a hazard that people really don't really anticipate. compound that with having to mash on those buttons all the time probably crams the debris in there even tighter.
i'll attempt to clean and check the contact as you suggested and will report back if it helped in my case.
About hardware keys:
I don't use them at all, only for wake up the phone (it can be wake up with any key)
There is an app in market called "button saviour" it's just excellent app to keep your hardware keys for a long time
AngelDeath said:
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button
Click to expand...
Click to collapse
You just hit d nail on d head pal...My HD2's touchscreen also stopped responding and nothing i did (software-wise) worked...i flashed several WinMo ROMs and Android builds with no luck, till i read somewhere online dat some guy seemed 2 solve his touchscreen issues by installing "CleanRam", ran a level 3 clean up (use MyMobiler for this) and by pressing real hard on the red end key button..I did just dat and voila it works!!
I have a Tmobile HD2 which is no longer covered under warranty and i'm not willing 2 part with almost $200 here 2 have d whole lcd & digitizer replaced...I recollected dat in d forum i read the suggestion from, a lot of ppl came n posed their views on why it's not possible but i tell u it is cuz it worked for me..Nw i'm comfortably dual-booting WinMo & Android via sd. i use "button savior" and "extended control" to navigate and power down/reboot respectively.
Hweva i believe its not a permanent fix as it simply refuses 2 allow me run android full-time thru MAGLDR, & i think i know y..pressing down on d end button 2 launch MAGLDR/CWR options after install messes up d connection with d digitizer underneath and d touch screen thereby causing it 2 fail again when android boots up....I just might try opening it up myself n cleaning dat area up as u suggest but dat'll be when my current fix fails cuz as d saying goes "If it aint broken? then don't fix it"
Just installed Button Remapper, and not to sound like an idiot, but can someone tell me which one I would have to remap to make the volume up key or down key to put the phone to sleep and wake it up, and would that still be able to use the volume key to turn up and down the volume as well?
AngelDeath said:
Just installed Button Remapper, and not to sound like an idiot, but can someone tell me which one I would have to remap to make the volume up key or down key to put the phone to sleep and wake it up, and would that still be able to use the volume key to turn up and down the volume as well?
Click to expand...
Click to collapse
Hmm...i don't use d app but from wat i can gather on d dev's thread, you would have 2 remap ur volume keys to "Power"...Also checkout dis review 2 learn hw 2 mk d remapped button work even in sleep-mode.
I can agree but mine's been in twice on repairs with the same error but screen was replaced both times amongst the digitizer, backcover (Can't understand why) and 3 other things were replaced. Buttons weren't replaced.
CaCtuZ123 said:
I can agree but mine's been in twice on repairs with the same error but screen was replaced both times amongst the digitizer, backcover (Can't understand why) and 3 other things were replaced. Buttons weren't replaced.
Click to expand...
Click to collapse
If I'm to base how the HD2 is setup internally, they wouldnt replace the buttons, they would replace the contact or contact board under the buttons, remember the buttons are like a keyboard, they dont wear out, its what they push on that gets dirty or worn.
I was traveling and this happen t me and became desperate.
Following the instructions I come to the clear conclusion that our HD2 has this hardware problem.
If I do not use the end call button no issues with the screen, really, no issues.
Hope my feedback will be helpfull as well. Great job done here!
pauloviegas said:
I was traveling and this happen t me and became desperate.
Following the instructions I come to the clear conclusion that our HD2 has this hardware problem.
If I do not use the end call button no issues with the screen, really, no issues.
Hope my feedback will be helpfull as well. Great job done here!
Click to expand...
Click to collapse
Yeah HTC screwed up on dat...its just as said,1 has 2 be careful n avoid using d red end key button as much as possible 2 enable d device last much longer...And if u do ave 2 use it, press on d left-most part of d key (closer 2 d back arrow button) to get d job done.
I just had this issue happen to me and thought it was my build... But I found another way, I use Cyanogen Mod 7, and in the drag down menu (from the top) I added a sleep option, because thats the only thing I use it for... and I never have a reason to press the end button now.
This is the best thing I have found to fix it without having to remap the buttons
I guess I'm lucky because I have never had a problem with the responsiveness of the touchscreen and/or end button. I got my HD2 a month before TMO release date and trust me it has been thru alot (scratches all over, even a piece of glass missing next to the call button). So my question is how much pressure and wear 'n' tear are you all putting on your end button or phone for that matter?
big3d said:
I just had this issue happen to me and thought it was my build... But I found another way, I use Cyanogen Mod 7, and in the drag down menu (from the top) I added a sleep option, because thats the only thing I use it for... and I never have a reason to press the end button now.
This is the best thing I have found to fix it without having to remap the buttons
Click to expand...
Click to collapse
Can that be done with other roms? And wouldnt a shortcut or a widget on the main screen also work?
on1ydabest said:
I guess I'm lucky because I have never had a problem with the responsiveness of the touchscreen and/or end button. I got my HD2 a month before TMO release date and trust me it has been thru alot (scratches all over, even a piece of glass missing next to the call button). So my question is how much pressure and wear 'n' tear are you all putting on your end button or phone for that matter?
Click to expand...
Click to collapse
It all depends really Understand that not all HD2's go thru the same testing process when it comes out of the manufacturer. Also take into consideration that it also depends on how often you flash a rom, if your flashing a rom every day or every week expect that you will shorten the life of the end button, also it doesnt always mean that the button is bad, it could clearly be dirt underneath that could also be causing the issue. And I said the same thing when I saw posts about people saying that android killed their screen. I even responded to it but always maintained it was hardware, even though I didn have the problem, and I bought both my HD2's used in Dec. and the day it happened and I found out why I posted this, if I was to guess, I would say that I probably flashed both my HD2's close to 200 times with different roms, or upgrades, or testing fixes out.
So if your not a flash nut, then your probably safe. There are many factors that can play a role in the end button life cycle, And no two people use their HD2's the exact same way.
the non-responsive touchscreen problem happened to me this morning. I woke up trying to unlock my phone only to find that it would not respond to any touch gestures. I was however able to uninstall HSPL and Flash the stock WM6.5 rom since I was going to T-Mobile to get a replacement. When I took it to T-Mobile the employee resetted the phone by holding the 2 volume buttons and the power button then somehow the touchscreen started to respond to touch again. I was completely puzzled as I thought it was for sure a hardware problem. But now I'm going to flash Android and hopefully the problem will not arise again, if it does, back to T-Mobile I'll go!
What Android really needs is some sort of "X" button, or even a widget on the main screen that you can just tap and put it to sleep. The three most keys used in my opinion is the windows key (Apps that use it for a menu), the back key (Since there is no damn close button), and the end key (sleep, flashing, booting to magdlr).
Some one had a concept here of buttons that looked very similar to The desire HD, the greatest thing would be if someone could make the bottom of the htc sense (app drawer, phone, and the personalize) auto hide and have the desire HD buttons come up with a power button at the end and this way if you hit menu it would bring up the original 3 button screen.
Hi,
i have tome hassle with the hard press home thing.
Sometimes its working ok sometimes it does weird things.
for instance ... if i press the button hard it some times vibrates , when i let go it vibrates again and its unlocked... thats when i think its working correctly.
but sometimes it just vibrates two times although i didnt let go ...
sometimes on homescreen i swipe the homebutton slightly to clean it a bit... not hard pressing and its vibrating. sometimes one single time sometimes two times in a row .
anyone with the same issue ?
thanks
no one ?
Check what sensitivity you have the button set at. It could be too high or low.
I have mine set in the middle and never have an issue.
i tried severeal sensitivity settings ... sometimes it gets better and sometimes worse... but for me its not satisfying
i think i have to weit for an update or so ...
I had the exact same issue with my S8. Sometimes it just works, sometimes it doesn't detect it, sometimes it registers several hard presses even though I've barely touched it (sensitivity reduced as far as it goes).
This has been driving me crazy for the past week. The hard press function was unusable because of this.
At first I thought it's a software issue (something to do with calibration maybe?). I got an update which didn't fix it. I tried resetting it which didn't work either so I sent it back to Samsung yesterday. Waiting to see what they have to say about it.
The lack of complaints about this so far made me think it's just a weird issue with my unit.
I'm having exactly the same problem and it's driving me nuts for not knowing if it's a hardware or a software problem.
I've googled around and this is the only thread so far. Seems like there are very few people with this issue.
Let me know how the repair request went.
i sent it back also
new one is coming tomorrow ... lets see... will report
I have that issue too. Dont know what to do.
B-Man2005 said:
i sent it back also
new one is coming tomorrow ... lets see... will report
Click to expand...
Click to collapse
Oh wow, that's really fast. I still haven't heard anything from them. Did they give any information about what's wrong (hardware/software)?
no ... i didnt sent it back to samsung.
i bought it from amazon.de and ordered a replacement.
thats faster
it will arrive today then i can sent back my first one...
same here, having issues with the home press function .
I also send it back to the shop where I bought it
I´ve send mine back to the webshop also. My mate got his s8 2 days ago and his hard press was perfect and responded smoothly all the time. So i guess it must be a hardware problem.
Will share more info when i get feedback from the repair.
Same problem here, sometimes it works, sometimes (when the device is in standby) it works only after several tries and pressure in different spots.
Can someone who has got a new device or sent it to repair report if it is better now?
Hardware issue... my replacment Works fine now
Same problem
I have this issue also. Mostly it works, but sometimes it doesn't work and the phone hesitates to come back to life. If I press the power button after hard pressing the home button or just wait 5-10 seconds, the screen will come on. Oddly, when it doesn't work (and occasionally when it does), the small vibration thing happens. I have this turned off, but sometimes when hard pressing the home button, I get the vibration, but the screen won't come on. Other times, I get the vibration and the screen will come on. Mostly I don't get the vibration and the screen comes on. Annoying.
wmupchurch said:
I have this issue also. Mostly it works, but sometimes it doesn't work and the phone hesitates to come back to life. If I press the power button after hard pressing the home button or just wait 5-10 seconds, the screen will come on. Oddly, when it doesn't work (and occasionally when it does), the small vibration thing happens. I have this turned off, but sometimes when hard pressing the home button, I get the vibration, but the screen won't come on. Other times, I get the vibration and the screen will come on. Mostly I don't get the vibration and the screen comes on. Annoying.
Click to expand...
Click to collapse
As i said ... it seems to be a Hardware issue. Get a replacement
Mine does this often, i personally could care less for the home button function so I set the sensitivity to max and yet at times if I barely touch the home button area it acts like I have hard pressed the button.
Sent from my SM-G950U using Tapatalk
I have the same problem maybe even worse. To me it looks like it is accumulating presses, the more times I press the button the more times it vibrates. So at the end I sometimes get 4 or more vibrations for just one press. Sometimes after I lock the screen it vibrates by itself and turns on the screen.
Looks like I'll get mine replaced ASAP.
Got the same issue once in a while.. also have a faint red glow on the screen. Considering getting it replaced but dont want to wait for a replacement.