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I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
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Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.
Hello evrybody,
After my qtek S100, I have now the M600. Very good device but I randomely loose the gsm network, with my S100 evrythink was ok. My radio version is 02.07.20 Rom version is 2.10.1.30 FRE.
I'm going to ask Orange a new M600 as they as not able to fix the problem.
Does someone have a idea about this problem.
Thanks in advance
Nicolas
once it loses the network how do you get the network back?
do ya have to soft reset?
No the network come back in 5 seconds
I have a new M600 from the customer service since yesterday and the
problèm seems to be corrected with the new one
Thanks
Hello everyone,
The reception is full (o2 UK) but when someone calls, it says “it is not been possible to connect your call”
it happends too many times.
Does anyone know how to sort it out? If the problem with the radio, how can we upgrade it?
Cheers
ASZ
I'm using WM6 Black 3.0.1 on a spv m3100 which connects straight to a Nokia 616 kit but Drops connection, this is with a T-mobile sim(this sim works in Nokia N80 phone in SAP with no problems).
Replaced sim with Orange PAYG sim and hey presto works with all features.
Have tried on 2 handsets with same results.
Anyone help/ideas would be appreciated
Try upgrading to WM6 Black Satin, i found the "SAP settings" program much more reliable.
Found it !!!!
Ignore post
Where do you download it from, I've tried wmblack.info but it tells me its not released.
thanks
Tried Black satin, same problem with T-mobile sim.
My thoughts are that this type of sim is not compatible with this phone, but I don't understand how it can initially connect and go through the whole pin process and then say connected via bluetooth in SAP mode then only not to fully connect, then when you turn of Nokia kit off it then disconnects from phone, it does seem like the phone is having a problem reading the simin this mode, even though it works fine in the phone in normal operation
As I said it works fine with a orange sim.
Does anyone know what the recommended sim type is for this handset.
Hello, i have a big problem regarding a ORBIT2 from O2. The guys at O2 dont understand my problem , so i hope as the last hope you can help me. As you know the Orbit2 is the same as HTC cruise, o2 has no sim-lock here in germany. I use a sim-card from another telephone company and all works fine. I have problems with the sim-access profile. In my car i have a Nokia 616 Bluetooth hands free unit built in which supports sim- access profile. If i try to establish a connection between the orbit2 and my in car unit it works to the point as they handle out the password. After i confirm the given password from the handsfree device it tells me that the simcard i not valid. Is in the orbit 2 a lock on the bluetooth sim access profile which means that only o2 Simcards are allowed for the Sim access ? Can you please help me, because here is no one which understands my problem. Maybe i can have another firmware to solve the problem,the phone itself is simlock-free.
I dont understand why it is only possible with o2-sim cards to have the sim access functionality.
Can anybody help me?
Greetings Wolfman-Jack
Sorry I don't have an answer to your problem; I understand car kits using SAP are quite new.
Could you tell me how well it works with other phones in general, and how much you paid?
I understand the SAP system means the car kit has it's own "phone" but accesses your SIM card to connect to the network?
Hi there,
it works great!
You turn on your ignition key and the car kit start opening the connection to your cellular phone in your pocket without any touch of a button ect...
After your drive, you switch of the motor and the car unit disconnects the connection and give the cellular phone its function back.
A great thing, but believe me iam so disappointed that my new Orbit from O2 rejects my simcard but only in combination to my car hands free unit....
Greetings to UK!
Wolf
Wolfman-Jack said:
Hello, i have a big problem regarding a ORBIT2 from O2. The guys at O2 dont understand my problem , so i hope as the last hope you can help me. As you know the Orbit2 is the same as HTC cruise, o2 has no sim-lock here in germany. I use a sim-card from another telephone company and all works fine. I have problems with the sim-access profile. In my car i have a Nokia 616 Bluetooth hands free unit built in which supports sim- access profile. If i try to establish a connection between the orbit2 and my in car unit it works to the point as they handle out the password. After i confirm the given password from the handsfree device it tells me that the simcard i not valid. Is in the orbit 2 a lock on the bluetooth sim access profile which means that only o2 Simcards are allowed for the Sim access ? Can you please help me, because here is no one which understands my problem. Maybe i can have another firmware to solve the problem,the phone itself is simlock-free.
I dont understand why it is only possible with o2-sim cards to have the sim access functionality.
Can anybody help me?
Greetings Wolfman-Jack
Click to expand...
Click to collapse
Hi,
interesting. So just to be clear you tried
1) o2 sim in orbit II - sim access works fine
2) other net sim in orbit II- sim access not work?
if that's the case you could try flashing a new rom, but I would suggest u wait a bit. Maybe check in the kaiser (o2 stellar) forum, for same prob and how to resolve it.
check compatibility of your bluetooth car kit with Polaris seems to be ok
http://www.mobilefun.co.uk/product/6084.htm
"This product is compatible with:
. . . .
HTC: Advantage, MTeoR, P3300, P3400, P3600, P4350, P6300, P6500, S310, S620, S710, S730, Touch, Touch Cruise, Touch Dual, TyTN, TyTN II"
so that's out of the way
older thread
http://forum.xda-developers.com/showthread.php?t=272235
maybe u could send a pm to mahmood,
ORBIT2 O2 Lock on SIM ACCESS
Hi Jackster,
i have meanwhile a little more what i have checked out.
Yesterday i took all sim-cards which have been in nearby range and what a big surprise all worked fine.
I tried prepaid cards of Vodafone, T-Mobile, and E-PLus and a contract card of E-Plus.
The only simcard which was rejected during the try of connect to the bluetooth devise is my own BASE-SIM-CARD .
BASE is by the why part of EPLUS company thats the FLATRATE PART of EPLUS.
After i tested all, i called my friend which has also an BASE contract and what another big surprise his card also didn`t work.
After all brainstorming it seems that only that BASE-cards were declined.
Next step is to find out what the differences are between all cards and the BASE sim card is. Maybe UMTS and normal GSM????
Maybe a protocol problem, because in my E51 from Nokia all cards also the BASE-CARDS works fine.
Greetings
Wolf
Wolf, I would suggest trying BASE related forums, as the same issue might happen with other handsets.
You might also try phoning BASE, tell them your problem, and asking if they have another type of SIM card you can try, even if you have to pay €10.
Good luck, and please let us know if you find the solution.
good luck
Update and News
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Wolfman-Jack said:
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Click to expand...
Click to collapse
it would be difficult to get an old simcard, cause all provider deliver as new card so called USIM Card, most times with 72k Size. Try to get a blank E-Plus Simcard in an phoneshop and call the hotline, ask them for a sim card change and tell them you have a blank simcard you can use (dont tell its an eplus sim card) the cant check it, they will reaktivate your simcard with your base number without questions only minor change... in the phone your provider will be stated as E-Plus cause its programmed in your simcard.
Wolfman-Jack said:
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Click to expand...
Click to collapse
Hello Wolf,
i have the same problem with my new Touch Cruise and my Nokia 616. I tried several Sims´s the last 2 days. One Vodafone (UMTS), one normal O2 (UMTS), one O2-Multicard (UMTS) and one old E-Plus (GSM).
The E-Plus Sim was the only one wich operated normally in SAP-Mode. The other Sim-Cards hanged by connecting after pairing. After turning the igniton off and on, this cards asked for the PIN but they didn´t find a network.
Have you tried another Firmware likes Bepes???
Hello LM76,
no i havent heard about that.
Can you tell me more.
Wolf