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I have a new I-Mate K-Jam, and I'm having problems dialing from contacts.
I'm interested to see if anyone can confirm the same results, following these steps:
1. Soft reset.
2. Access contacts (Start -> Contacts or the Contacts hardware button).
3. Find a contact to dial.
4. Press the green phone button to open up the phone application with the contact number shown, ready for dialing.
On my device, the first attempt of the above briefly launches the phone app with the number inserted, and then within a second switches back to the contacts app.
Further pressing the green phone button does nothing.
Works fine for me. Double clicking the green button on a contact starts calling.
-Abbas
Hmm...I've even hard reset mine to see if that would fix it, no luck. Maybe I have a bad unit?
I have the same problem. Also after it comes back to the contacts my phone signal goes from bars to "!" for a bit.
miz said:
I have the same problem. Also after it comes back to the contacts my phone signal goes from bars to "!" for a bit.
Click to expand...
Click to collapse
Mine does the same thing, like the phone resets or something. It's good to hear it's not just me.
Here's some more info. I performed a hard reset, and immediately afterwards, dialing from contacts, (A SIM-based contact, since I hadn't yet synchronized), worked.
As soon as I synchronized with a PC, it stopped working, with about 130 contacts synchronized from Outlook. Even SIM based contacts at that point cannot be dialed.
That's interesting...... hmmmm... well I don't want to do a hard reset yet since I have been tweaking my phone quite a bit. But If I have to then this will be the first thing I will try.
I wonder if has something to do with activesync. What version of activesync do u use?
I'm wondering the same thing. I'm using ActiveSync 4.1.0 Build 4807.
Also, in case I-Mate visits this thread as I've asked them, my ROM versions:
ROM: 1.1.9.3
EXT ROM: 1.1.9.104
More info:
I performed a hard reset, verified that I could dial a SIM contact, then entered a new contact on the device, without using activesync at all.
The problem re-appeared as soon as I added a contact and tried to dial that contact.
Okay, I may have figured this out. The contact I entered on the phone had a number formatted like this:
(123) 456-7890
I performed a soft reset, edited the contact and made the number 1234567890, and I could dial it properly.
Apparently the phone app can't handle a number formatted (123) 456-7890.
A real bonehead bug, if you ask me.
i am running the same version of activesync.
U know a thread concerning this was started at Howard forums
http://www.howardforums.com/showthread.php?t=745295
by the way I also saw your post on the main K-JAM thread there.... I don't think it is third party apps on the ppc. I think it is activesync.
Thanks for the thread link, I just posted there as well, hadn't seen that discussion previously.
If you notice my last post, I think I figure out what the problem is. I posted my findings in that hofo thread as well.
oops did not see those last 2 posts... u r way too fast for me.....
by the way stupid questionw do I make the number stick to 1234567890 format. It automatically shifts to (123) 456-7890
When entering contacts on my K-Jam, the number doesn't get reformatted, but in Outlook it may, which would make it a pain to adjust. However, it's been awhile since I've entered a contact in Outlook, so I don't know.
But, after reviewing that thread at hofo, I think the problem is the combination of that phone number format PLUS smart dialing. If you disable smart dialing, the problem appears to go away even if you have the (123) 456-7890 formatting.
To disable smart dialing, open the phone app, make sure the phone keypad is displayed, press the menu button, access "Smart Dialing Options", and uncheck the enable smart dialing checkbox.
To remove the smart dialing software completely, which I'm contemplating, you can delete the cab file from the extended rom and hard reset. Use total commander from http://www.ghisler.com/pocketpc.htm to manually browse to \Extended_Rom on your device, and you can remove files. (Make a backup copy of everything in that directory first).
Total Commander !!
Hi Guys,
I'm afraid of installing Total Commander 2.0 on my i-mate K-Jam, 'coz it doesn't support OMAP processor (i mean the total commander 2.0), did anyone of you install Total Commander on K-JAM ?? if yes, plzz tell me how it works and the result ??
Thank you in advance.
Re: Total Commander !!
unpresedented said:
Hi Guys,
I'm afraid of installing Total Commander 2.0 on my i-mate K-Jam, 'coz it doesn't support OMAP processor (i mean the total commander 2.0), did anyone of you install Total Commander on K-JAM ?? if yes, plzz tell me how it works and the result ??
Thank you in advance.
Click to expand...
Click to collapse
I have it installed on my qtek9100, works great!
Total Commander .. OMAP !!?
I dunno what kind of processor that is on QTek, again guys, did anyone of you tried to install TC 2.0 on OMAP (K-JAM) .. plzz reply ASAP !!
Thanx
The processor for the wizard devices is the omap and it is an ARM variant. I have TC installed on mine (In fact it was installed on mine within 30 minutes of it arriving at my door (Ok, I ambushed the poor FedEx lady before she could get anywhere near my door )) and have experienced no issues with it running on the device.
Robert Harrold
Houston, TX
TC
Thank you to assure me pal
Guys,
I've posted this before but nobody has helped me yet.
Basically put I have a couple of contacts for which I have more than one contact number (home, Mobile etc..)
Anyway, when i receive a call from one of these contacts, the name is not resolved, the picture is not shown and the custom ringtone I have chosen (all by vanilla stock rom means) does not ring!!
I have seen this happen with "Exact" matches to contacts in my Contacts list and also if I have entered the number as "+447760....." instead of using the default "07760...." prefix for UK mobile numbers (as I'm abroad a lot so need to use that to dial them) it also refuses to recognise that they are in fact the same number - something my Artemis did without an issue.
Please help me resolve this - it's ruining my HD experience!
Thanks
21 views and no replies - come on guys please - going on a trip tomorrow and I need this to be sorted if poss - doing my head in!!
I had exactly the same problem on my X1, which I have now sold so I could get a HD. I was on o2 uk using itje's 5.061 rom. What network are you on and which rom and what software have you installed? maybe something we both installed is causing the problem
Right, I'm on a stock rom on an unbranded Touch HHD on the Vodafone network. Programs I've installed are as follows:
Changscreen,
HDTweak
Advanced Config
S K Tools
Battlog
Fingerkeyboard
Resco file Explorer
Very strange - it might have happened since I restored a backup but I doubt it.
Try reducing Phone>Call ID match number in Advanced Config.
I have similar problem... Just installed dutty 3.0X and when i sinchronized all my contacts become duplicated, so i deleted manual only the first ones. And now when someone from the contacts is ringing i dont get picture or his name and I am sure that i have the same number in the contact list. Odd
Anyone have any other ideas about this? Still causing me some considerable pain - I seem to recall it started after I started to reconcile the outlook contacts with my PC - this may have caused a different contact ID (or something?)
same problem and no solutoin... :-(
i managed to fix this by reassigning the phone numbers to the contacts page. It seems to occur when you use 3rd party contact management apps before you have assigned numbers.
Works fine now
mslookout inserts spaces into phone number, and prolly phone cannot recognise incoming number having spaces in phonebook?
I also cant fix it by changing CallIDMatch in the registry. It's bizarre as I have 2 contacts in my favourites: both are now set to No's starting with '0' yet when one texts me, their name shows and when the other does, their number shows. hard and soft resets have also failed to resolve this, HTC helpdesk no use at all, also logged with Windows helpdesk in case it is a microsoft, not htc, problem.
Am keen for other things to try, open to suggestions....
Am disappinted and amazed that what is otherwise a great phone, can't do what cheap cr*ppy phones, can , ie show the name of the person calling or texting.
Have you tried using Advanced Config and increasing Call ID match to 9 or 10?
No caller name when receiving Incoming Call
This may be an old thread, but sometimes the newer ROMs also have the same problem.
This happened to me after updating my from from WM 6.1 to WEH 6.5.3. So, I am updating this thread on how I resolved my problem.
Step 1. Edit the Registry and change the CallIDMatch value to 7 (the original value was 10).
Code:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:00000007
Step 2. Soft Reset (power off and restart)
Before I did this, I needed to copy my contacts from SIM to the Outlook Contacts list, so in my Contacts list, I have "double view" of both lists on the same screen - frustrating.
After this change of the Registry key value, I erased all my contacts from the Outlook Contacts list (use the Hide Sim Contacts function) because I prefer to have my default contacts to be from the SIM card instead of the Outlook Contacts. This way, I can be assured that all newer contacts will be stored on the SIM card and I do not have to worry about losing contacts if I change phones.
hello,
when someone calls my diamond II
it only shows the number of the caller, but not the name even though they are in my contacts how can i change this so it says who calles by name instead of number..
thanks for any reply
This sometimes happen if you have multiple entries of the same number....then phone shows only number and no name.....Is this happening for each incoming call..or just for few contacts...
for all contacts it happens, but most do have an mobile number and an home number..
can i change anything to fix it? or is it a fault on the diomand II .
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
pgu said:
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
Click to expand...
Click to collapse
all contacts have just one mobile number and one home number so i don't know where to search a solution
but thanks for your reply
Try to not use the prefix.
(+countrycode)
Should do the trick
this was discusserd once already (I think. I can recall the drop the prefix solution). Search a bit. alas, I will give you a link if I find one
Im having a similar problem. The caller id dosent work for some of my contacts, both when they phone me or when they send a SMS. Im sure they are saved in my phone and not on my sim and from what I can see there isnĀ“t any difference from how they are saved in my phone book from the ones that the caller id works for. Its really strange and annoying. Hope someone has a solution for this problem.
Did you try just delete that contact and make it again. I know it's stupid question but ...
prdic said:
Did you try just delete that contact and make it again. I know it's stupid question but ...
Click to expand...
Click to collapse
yes i did. I also tested to make a new contact from the sms view with the option save contact with the actual number that shows instead of the name and it still didnt work. Thanks anyway.
Hey,
I've had the same problem since day of purchase. I did the reg edit to increase the numbers the phone looks at to identify a number but it still didn't work. I've also deleted and re-created the contacts with no success.
ALL,
I had this problem. I submitted the case to HTC Europe but I did not even get a call back after a few months had passed.
Unfortunately the only way to do this is to hard reset the phone.
You will loose all your phone data (contacts etc) but the files on your memory card will be ok.
When you reset the phone, even if you have NO contacts at all on your sim card, you still have to tell the wizard on the first boot to import your SIM contacts. This, for some silly reason, is the only way to get the phone to register the phone contacts from your phonebook, even if you are just using the non-SIM contacts.
I had no numbers on my SIM card and of course I did not select the option to import my contacts. I was going to do that myself via Outlook. Once I selected not to import the contacts, not one number was recognized.
I did a Hard Rest. If you have numbers or not on your SIM does not matter. Allow the initial start-up wizard to import from the SIM. Then continue.
This solved this VERY ANNOYING issue for me. I used SPB backup first to take a copy of my phone data before the reset.
- Geoff
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
bnm7bnm said:
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
Click to expand...
Click to collapse
hello
today I tried all the numbers, from 7 to 12
11 was the value that made me look some of my callerID. now I have the same problem, but not with everybody, but only some people
let's say a 50% of my contacts are shown on the screen when they are calling me/sending me an sms, but the other 50% doesn't show me the name but just the number.
today I tried with my mom's phone to call me. it didn't show the name. So i deleted her name from the contact, and added it again (from the missing call). now it's showing her name... Do I have to do it with all the phonebook?
is there something I can do to fix it? it's making me crazy
please help me..
I have, absolutely same problem, erasing the contact and creating it again, did not solve, very very strange. I've tried iterchange of numbers home>work, work>home, work> auto, home > auto, invane, some of contacts refuse to display name, compared the phones i have no same numbers for names ecc. First of all i have to mention that numbers have been migrated from Nokia 6230i via Outlook Express > Outlook > Phone , some of the numbers like Home, Bussiness Fax ecc, did not passed to Diamond 2
I've just noticed that a Hotfix was released a few days ago, which just might solve this problem.
Titled: Update for HTC Touch Diamond2 for Caller ID Display
I haven't tested it yet, so let us know if it works for anyone
try to make all contacts same format with TrineFix or similar app,
set numbers without country code, for example in israel i set 05XXXXXXXX instead of +9725XXXXXXXX, then i change CallIDMatch to 8.
this is how it works for me.
I had a problem with none of my contacts names coming up when they called me, it would only show their number. After x2 software resets and installing everything again I found the problem, when you do a software reset and you turn the phone on for the first time when it asks you to import from your sim card contacts DONT DO THIS if you sync your phone with Active Sync and outlook contacts as this is where the problem is.
If you import your contacts from your sim and you sync with outlook then your caller id's will not work.
Hi,
I've been using the Nexus 4 for over a month and I'm prety annoyed by a "bug" that I think there is on the phone.
I have all my contacts with their numbers complete (including country code) so for example numbers are: +54-911-3644-0386.
When I get a call from anyone on my contacts, most of the time, the phone properly recognizes the contact even if the number is shown as saved (with the +54) or if its only received as 11-3644-0386.
Now, my problem is on the call log. Most of the time it only shows the numbers, not the contact names. Please see attached call log with examples of what I'm talking about. In the two pictures, you'll see the number in the example above (Maria Rocio Antelo) recognized one time and shown as a number on the other.
Is there a way to resolve this? I've been using (prior of the nexus 4) my Galaxy Captivate with a LANIGHTv5.2_NODATADATA ROM and this issue wasn't present.
Regards,
Mauricio Jancic
MauricioJancic said:
Hi,
I've been using the Nexus 4 for over a month and I'm prety annoyed by a "bug" that I think there is on the phone.
I have all my contacts with their numbers complete (including country code) so for example numbers are: +54-911-3644-0386.
When I get a call from anyone on my contacts, most of the time, the phone properly recognizes the contact even if the number is shown as saved (with the +54) or if its only received as 11-3644-0386.
Now, my problem is on the call log. Most of the time it only shows the numbers, not the contact names. Please see attached call log with examples of what I'm talking about. In the two pictures, you'll see the number in the example above (Maria Rocio Antelo) recognized one time and shown as a number on the other.
Is there a way to resolve this? I've been using (prior of the nexus 4) my Galaxy Captivate with a LANIGHTv5.2_NODATADATA ROM and this issue wasn't present.
Regards,
Mauricio Jancic
Click to expand...
Click to collapse
I would add the number to your phone book as in the new number to your phone book. For example if you're phone log showed 123-456-789. Then I would add that number to your phonebook. Each contact can have various different numbers. It is frustrating, but that would be the simplest way to solve it. Another method would be using an alternative dialer.
hhairplane said:
I would add the number to your phone book as in the new number to your phone book. For example if you're phone log showed 123-456-789. Then I would add that number to your phonebook. Each contact can have various different numbers. It is frustrating, but that would be the simplest way to solve it. Another method would be using an alternative dialer.
Click to expand...
Click to collapse
Thanks, I tryed it and it works, but wasn't what I wanted as a solution
It's odd that other JB ROM worked just fine and, also, that upon receiving the call the ID is propperly displayed (the caller is identified from the phonebook).
Regards,
Mauricio
MauricioJancic said:
Thanks, I tryed it and it works, but wasn't what I wanted as a solution
It's odd that other JB ROM worked just fine and, also, that upon receiving the call the ID is propperly displayed (the caller is identified from the phonebook).
Regards,
Mauricio
Click to expand...
Click to collapse
What ROM are you using?
hhairplane said:
What ROM are you using?
Click to expand...
Click to collapse
I'm now using stock rom, that's were I have the problem.
2 Months ago, I was using a LANIGHT 4.1.1 (for Captivate) and worked flawlesly.
Regards,
Mauricio
MauricioJancic said:
I'm now using stock rom, that's were I have the problem.
2 Months ago, I was using a LANIGHT 4.1.1 (for Captivate) and worked flawlesly.
Regards,
Mauricio
Click to expand...
Click to collapse
Well, then why don't you try a ROM for Nexus 4, since it worked on a different device with a custom ROM. I don't believe the stock dialer has very many functions. That may be one of the problems.
Hey all its been a while since I posted here, I know a few are having this issue.
-when receiving a call from some one that's is in your address book, it only displays a phone number . No name or picture.
What's iv tried, resetting phone, adding a few contacts to my sim, tried adding contacts from my goolgle account directly to my phone address book.
I was on the ZTE site where the same question has arised but no fix as of yet. Was wondering if someone on here had cracked this problem.
Thanks in advance! :good:
https://community.zteusa.com/thread/13209
Someone put up a youtube fix for that on the same thread you linked. Seems like it solve that problem.
Honestly this zmaxpro is good on the outside but rotten in the inside, seriously. Too many bugs. I don;t know if it is the phone build or the new verity security google or android put on. It's nuts. How can you really put a proper security on something that started as OPEN source?!
Nutty.
Try this video that someone made. I tried it and it worked for me. https://youtu.be/W6xFNNW8PxM
Sent from my Z981 using Tapatalk
Easier fix
I found a much easier fix. Go to the permissions on T-Mobile Nam ID and turn contacts on. That did the trick for me.
solved zte z981 caller ID not displaying
thank u for sharing. I was able to fix my caller ID not displaying
regards, snoma01
zte max pro solution to how to display incoming caller ID
Allswang said:
I found a much easier fix. Go to the permissions on T-Mobile Nam ID and turn contacts on. That did the trick for me.
Click to expand...
Click to collapse
Yes, that worked for me also. Since I have yet to attain the status of being able to post outside link, there is a simple method by Hiii People on youtube.
Here's a little tip for those who are using this phone with a non-Tmobile sim, in which case the Tmobile CallerID app doesn't function right, and causes the names not to show up on incoming calls. If it's a MetroPCS used with a non-MetroPCS sim, you may need to substitute the Tmobile NameID app with MetroPCS NameID. I know this is easy stuff, but some people get confused , so here are two workarounds:
1. When the NameID app gets stuck loading, press the Recents button, hold down the top left corner of the app card, then press the top right.
Finally go to permissions and select the Contacts to be On.
2. Simply go to Settings > Apps, scroll down to the Tmobile NameID app, and from there just like above go to permissions and select the Contacts to be On.