Hi,
My screen is starting to become bad in term of its sensitivity. Worst that it can't detect any tap at all right in the middle of the screen where you usually the + sign for the screen alignment.
I'm forced to do screen alignment with my thumb for all the + signs and now it's really hard to type as the screen alignment is quite messed up.
I tried to use mymobiler to do the screen alignment but it won't detect the mouse click for alignment *Sigh*
Any suggestion is greatly appreciated.
By me to. My Touch-Screen was damage. I send the prophet back to factory.
screen
find a repair center or order a new screen. you can find it on ebay. its not difficult to change
Related
I own a Dopod 900 for a year and the warranty has expired.
Some days ago, the screen is malfunctioning..
I have aligned more than 10 times on that day.
Since then, i have to align the screen a few times a day.
Does anyone have clues on how to solve that? (if need repairment, how much will it cost in $USD?)
If so, remove it and test the response from the Touch Screen.
Screen protectors can interfere with the sensitivity and accuracy of the Touch Screen.
Attempt to re-align the screen by going to Start>Settings>System Tab>Screen and then tap on Align Screen or press and hold the Center Navigation key and then press the Internet Explorer Button. Note: To ensure accuracy, Screen Alignment must be completed using the device Stylus and no other object
with this I solved my problem with qtek 9000
The touch screen responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.
I haven't heard of a software problem causing what you're seeing on your phone. And a hard reset should have cleared that if this was the case.
Do you have a screen protector applied? If so then make sure it doesn't reach under the cover round the screen. Maybe some dirt got in between the screen edge and the cover?
If the phone is under warranty then just take it to the service centre.
maybe you have a warped case...the flexing might cause the touchscreen bezel to make contact with the screen. it may flex differently when opened/closed.
what happens if the slide is 1/2 open?
jamiefiedler said:
maybe you have a warped case...the flexing might cause the touchscreen bezel to make contact with the screen. it may flex differently when opened/closed.
what happens if the slide is 1/2 open?
Click to expand...
Click to collapse
This is the most likely explanation and there was an identical case reported in this forum somewhere.
Mike
Even when its half open, the OK ("X" on top right) keeps clicking.
I'm using the same case that came with JasJam. Have attached a screen protector to the screen. Could that be the cause of problem?
I contacted imate support. They asked me to send the device. Hopefully, the problem should be solved...
jaimingandhi said:
Even when its half open, the OK ("X" on top right) keeps clicking.
I'm using the same case that came with JasJam. Have attached a screen protector to the screen. Could that be the cause of problem?
I contacted imate support. They asked me to send the device. Hopefully, the problem should be solved...
Click to expand...
Click to collapse
before you send it in, remove the screen protector and try it again. even if it doesn't work, i wouldn't send it in w/the screen protector on anyway...
Wow! Seems the device has problems with heating up! Found this thread:
http://forum.xda-developers.com/showthread.php?t=285062
Solution: Send it back!
I had to send it back to service center. They replaced the main board! The device seems to be working fine now.
hi, i'm a new owner and there are a few things that are bugging me and i'm not sure if it's normal or if it's problematic.
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-keys are mixed up (i supposed because of the Japanese keyboard layout, and i think i saw a fix for this)
when sliding out the keyboard, it takes about 6-8 seconds to adjust from portrait to landscape(with the start menu popping up when going to landscape).
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
sorry for my noobishness and thanks in advance.
ok i've managed to solve the keyboard layout problem and i guess the delay is typical,. but the following problems/issues still exist:
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
thanks in advance.
anyone? any kinda help would be great
ji1386 said:
ok i've managed to solve the keyboard layout problem and i guess the delay is typical,. but the following problems/issues still exist:
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
thanks in advance.
Click to expand...
Click to collapse
Hi ji1386
I'm afraid that does not sound good. I have seen at least two other cases where the keyboard being slid out causes the start menu to pop up. It was concluded that pressure is being put on the touch sensitive screen by the mechanism. This is a hardware issue and can also show as programmes suddenly closing for no ovvious reason and I think this may also be responsible for the touch screen not responding when keyboard open. In summary pressure on the touch sensitive screen somewhere when there should not be.
If the device is under warranty I'd go for an immediate replacement. Perhaps just before doing so I would try a HARD reset just to be sure.
Mike
mikechannon said:
Hi ji1386
I'm afraid that does not sound good. I have seen at least two other cases where the keyboard being slid out causes the start menu to pop up. It was concluded that pressure is being put on the touch sensitive screen by the mechanism. This is a hardware issue and can also show as programmes suddenly closing for no ovvious reason and I think this may also be responsible for the touch screen not responding when keyboard open. In summary pressure on the touch sensitive screen somewhere when there should not be.
If the device is under warranty I'd go for an immediate replacement. Perhaps just before doing so I would try a HARD reset just to be sure.
Mike
Click to expand...
Click to collapse
hi, thanks a lot for the response. it really helps. now for the other problems
-is it normal for the the touchscreen to stop responding to taps when the keyboard is slid out?
ji1386 said:
hi, thanks a lot for the response. it really helps. now for the other problems
-is it normal for the the touchscreen to stop responding to taps when the keyboard is slid out?
Click to expand...
Click to collapse
No it's not normal. The screen should respond as normal. For example when using word, even with the keyboard ou you should still be able to tap for the soft keyboard, tap on bold, centre, tap in text to inser a word etc etc.
If you can't I think it's because the keyboard mechanism is somehow putting pressure at some point on the screen i.e the same issue as the start menu popping up. If a hard reset does not cure this then it's a repair job or replacement under warranty I'd say.
Mike
mikechannon said:
No it's not normal. The screen should respond as normal. For example when using word, even with the keyboard ou you should still be able to tap for the soft keyboard, tap on bold, centre, tap in text to inser a word etc etc.
If you can't I think it's because the keyboard mechanism is somehow putting pressure at some point on the screen i.e the same issue as the start menu popping up. If a hard reset does not cure this then it's a repair job or replacement under warranty I'd say.
Mike
Click to expand...
Click to collapse
thanks mike for all your help.
More bad news...since yesterday, the touch-screen no longer responds at all...completely unresponsive to tap or touch. I've tried hard/soft reseting and still got nothing...
I have however managed to get it to charge through a wall outlet. but it's a bit buggy...
Unfortunately, I bought this phone used locally and the guy isn't responding to any of my phone calls/emails, but whatever karma will come back to haunt him...I was thinking about taking this to a small claims court, but i dunno how to go about doing so and if my case will hold up...
anyway, I've had to take it to a repair shop. They said they'd order in a screen and replace it for $150 cad and it should fix it, if not a diagnosis charge of 20 bucks...
this should bring the total cost of this phone to $725cad...great...
Hopefully it solves all my problems. I'm guessing the start menu problem and the touch responsiveness problems get solved after this.
ji1386 said:
thanks mike for all your help.
More bad news...since yesterday, the touch-screen no longer responds at all...completely unresponsive to tap or touch. I've tried hard/soft reseting and still got nothing...
I have however managed to get it to charge through a wall outlet. but it's a bit buggy...
Unfortunately, I bought this phone used locally and the guy isn't responding to any of my phone calls/emails, but whatever karma will come back to haunt him...I was thinking about taking this to a small claims court, but i dunno how to go about doing so and if my case will hold up...
anyway, I've had to take it to a repair shop. They said they'd order in a screen and replace it for $150 cad and it should fix it, if not a diagnosis charge of 20 bucks...
this should bring the total cost of this phone to $725cad...great...
Hopefully it solves all my problems. I'm guessing the start menu problem and the touch responsiveness problems get solved after this.
Click to expand...
Click to collapse
I certainly hope it works out ok. Changing the screen assumes (possibly correctly) that the screen is at fault. If the screen is fine just getting pressure put on it somewhere then it will be a bit of luck whether it solves problem or not. A key problem here is that the screen is sensitive to touch, even on the area under the bezel - which of course is absolutely daft. Combine this with the fact that there is not a lot of room for heat expansion and the slide out keyboard can cause minor distortions in the casing and you have potential for a certain percentage of devices to have problems. Thankfully now far less than early models but still being reported.
Good Luck
Mike
Took it to a repair shop this week. Opened it up and looks like a damaged flex ribbon cable (possibly from sliding out the keyboard or just a faulty cable) is the culprit behind the unresponsive touchscreen.
Apparently those are impossible to find (if not very hard). i live in Canada where parts for these phones are quite scarce, so I'm not too sure what i should do. The guy said he could try to find a replacement part, but it'd take almost a month.
Anyway, just thought I'd mention it to let anyone with unresponsive touch screens know. I guess just add this to the list of possible causes.
how did you fix keyboard layout problem
Ji1836,
Can you please let me know how you solved the keyboard layout problem.
I also have a softbank X01HT with a japanese keyboard layout. I have upgraded to WM6 BLACK 2.5. But some keys are mixed up like the dot and comma and others as well. I tried the fixes in the wiki but nothing worked.
Aprreciate your help.
My screen is not responding to touch so easily anymore. Right after re-booting, looks like the mouse thinks I am pressing on the screen when I am not, and then when I touch the screen, mouse is not where I am touching.
Are there any screen calibration tricks that I can try before sending back?
Thanks
Control Panel, Tablet PC settings is where the screen calibration is.
Have you fitted a screen protector?
If so, try removing before taking the big step of sending it back.
The touch screen software can freeze!
I use the Proporta leather case which has two small spaces for SD cards in the top. I f I leave Vista running and close the case to go to the car, the touch screen stops functioning after about 2 minutes constant pressure on the same spot. Sleep and Hibernation do not help, although the startup window reacts to touches. Only restarting Vista helps.
I didn't notice the same problem on the WM side
Pantaloonie said:
Control Panel, Tablet PC settings is where the screen calibration is.
Have you fitted a screen protector?
If so, try removing before taking the big step of sending it back.
Click to expand...
Click to collapse
Thanks for the screen protector suggestion. Bingo. I took it off got a response on the screen, and then re-fitted the protector and all seems to be working well.
The alignment configuration works properly but when pressing on the borders of the screen it is registered as if i was pressing more towards the center of the screen (as if the touch area was bigger than the screen. For example if i press '0' on the keyboard it is registered as if I'm pressing '9'. It is worse on the far right but center (vertically) of the screen but happens all around the border of the screen. If i click on the center of the screen it works properly.
Also, at certain angles when the screen is off the center of the screen looks like there is a stain. Like if the liquid crystal is making bumpy reflections.
Is it a hardware failure? Can i manually fix it somehow? Thanks.