Database Users

o2 3G

Hello, without meaning to sound like a complete idiot, can anyone tell me if I will automatically get 3G connection on my o2 account, or do I need to contact them to enable it.
Because every time I try to make a video call, the Exec tells me that 3G is not available.
Or do I need a new SIM Card?
They sent me a new SIM Card with the Exec, but I have not fitted it. Do you think that I need to insert and activate it?
Many Thanks in Advance
Fatzzz

I also got a new SIM card when my Exec arrived and I had to call O2 to get them to activate it. They said this would happen within several hours, but in fact it happened within 5 minutes. The old card stopped working at exactly the same time, so don't go out without them both once you've called them!
You can only make video calls when your phone has locked on to the 3G network. You'll know when this has happened because you'll see a 'U' symbol next to the phone signal strength icon instead of the 'G' for GPRS. (U stands for UTMS.) Or, go to the phone dialler pad and check the network name.
Most people seem to struggle to find a 3G signal though, so it might all be a waste of time. Certainly here in Sussex I haven't found a signal yet.

Thanks SiliconS, do you know if there is a special plan to subscribe to, or will it work as long as it is in a 3G area?
Cheers
Fatzzz

I contacted O2 today to ask the same question (as well as get my new plan confirmed).
I was advised that I would need a new sim, which has been ordered and should be sent out soon, and once that sim arrives, I need to contact O2 and get them to enable the new SIM and disable the old one.
What they then advised me is that 3G would be used whenever it is available.
It'll work in Liverpool where I work, but from what I've seen, St Helens, where I live, won't work just now but is planned for future expansion although there is no date.
To be honest I doubt I'll use it too much as I permanently activesync with my laptop via Bluetooth and use that as an Internet connection.
Once a decent push email solution has been delivered I'll probably rely on 3G a bit more.

In London, I get U everywhere I go, don't know about other areas. It was rather amusing when the train passed Hither Green the U changed to G for about 10 secs then switched back to U again. So does it mean the transmitter somewhere near Hither Green doesn't support 3G?

it could just be that the signal wasn't strong enough to support UTMS.
For example, if I go into the office at work I usually end up on GPRS, yet if I go near a window I can use UTMS just fine.
Hope this helps.

http://www.webmap.o2.co.uk/
Check you O2 coverage
I am right on the edge of a coverage area however i am in dark blue but i get a very week signal from O2s UMTS network and a very strong signal from their GSM network.
I have real problems with using a data connection as i keep switching between the 2 networks and there is a delay while it does it. Also MSNM is really bad when it does this. At the moment i have set my Exec to just use the GSM network and ignore the UMTS one.

well I ordered a new sim from o2 to get 3g on my jasjar, and they sent me a normal gsm one (I didn't notice at the time, ended up hard resetting just to make sure I hasn't disabled it somehow!) So check when the SIM arrives that got 3G written on the side with the bubbles and not GSM! I infact ended up going to the O2 shop and getting one from there.
Flubster

HSPDA Confusion!

Hi everyone,
It's my first post here - most likely not to be my last. Oh, and i know i spelt HSDPA wrong in the title!
I very very recently (yesterday in fact) managed to get hold of my T-Mobile Hermes (one of the .37 batch) and am having no problems whatsoever with the phone, the only problem i am having is getting any web download speeds faster than around 40kbps?
I phoned T-Mobile yesterday and after being on hold twice and explaining myself many times i think i got HSDPA enabled as the lady (who was very nice) said she promises it has been enabled for me. I tried half hour later and sure enough, i used www.dslreports.com/mspeed and could now download at around 800kbps - perfect! Unfortunately i tried again this morning and it says 40kbps again
Is there any way to tell whether HSDPA has been enabled on my phone before i call T-Mobile again? Does HSDPA just run over 3G? I haven't got a brilliant signal where i am - usually 1 or 2 bars, could this be what is affecting my download speed? I need some help!

Just realised i have spelt HSDPA wrong in the thread title - never mind! Can anyone help?

Have you read this dude?
http://forum.xda-developers.com/showthread.php?t=276154&page=5
Theres a couple of files you can check you have i believe, also the Fit4cat program is worth downloading.

40kbps is GPRS data speed. Even without HSDPA you should get 300kbps on UMTS.
Your phone will show a U or a G depending on which network you are on.

It shows a "G" all the time in a little white block next to the signal bar, and sometimes the signal bar shows an antenna and sometimes a "G" also - does that mean when im on the "G" ill be on HSDPA and when im on the antenna (if i cant get 3G) ill be on GPRS 40kbps?
If so that makes a lot of sense as the signal is not brilliant round here, i went shopping in a much bigger town this afternoon and tested again -> full signal and downloading at around 1200kbps! Obviously it is enabled, think its just down to my signal....
Does that sound about right?

RTFM, the G is for GSM ie data will be GPRS.
You will either have a 3G or U depending on what ROM you're running for 3G/UMTS/HSDPA .

I'll be honest i only got half way through the quick start guide before i started playing with it. So, if my phone is always on "G" i'll assume i need to try and unlock it using the fit4cat thing? As T-Mobile have said they have enabled HSDPA on my account?
How did i get 1200kbps on GPRS by the way? It definately said "G" when i was connected and did the speed test...?!

I just ran the fit4cat Hermes tweaker and still no luck, it only connects to "G" rather than "3G", 3G is apparently available in this area so why does it only connect to G? Im confused and would really appreciate some advice...

Well if you probably didn't notice the U (or whatever) when you got 1mbps once it. This means that HSDPA is enabled on your phone and SIM.
The fit4cat tweaker only (dis)enables HSDPA but that isn't an issue because even without HSDPA you would be getting UMTS speeds.
One thing you could try is. Go to Start->Settings->Phone->Band set GSM/UTMS to GSM900+1800 + UMTS2100
You could also try a manual search for networks from Start->Settings->Phone->Networks->Find Network
Finally you can also disable GSM totaly using network type in the band selection and see if you get a steady 3G signal.

Thanks for your suggestions, here are my findings:
kevino said:
Well if you probably didn't notice the U (or whatever) when you got 1mbps once it. This means that HSDPA is enabled on your phone and SIM.
Click to expand...
Click to collapse
Good point, i have a long drive home tonight so will check when going through built up areas to see if it connects to 3G or U then.
kevino said:
One thing you could try is. Go to Start->Settings->Phone->Band set GSM/UTMS to GSM900+1800 + UMTS2100
Click to expand...
Click to collapse
Tried this, and phone disconnected then reconnected but still said "G" when connecting to Internet. Set back to "Auto".
kevino said:
You could also try a manual search for networks from Start->Settings->Phone->Networks->Find Network
Click to expand...
Click to collapse
Did this also, it pops up with the message "Registering on the network" and disappears and thats it, nothing happens.
kevino said:
Finally you can also disable GSM totaly using network type in the band selection and see if you get a steady 3G signal.
Click to expand...
Click to collapse
I cannot find an option to disable GSM in the Band tab, i have the following:
Select your network type.
__Auto
__GSM
Select your GSM/UMTS band.
__GSM(900+1800)+UMTS(2100)
__GSM(1900+850)+UMTS(1900+850)
and thats about it. Cannot find anything that would let me not use GSM whatsoever? I appreciate your help so far

It may be the case that your reception for 3G just isnt adequate enough to work where you live, O2 states there is reception in the area where i live but i only tend to get UMTS upstairs....just one of those things....here at uni i get FULL UMTS reception anywhere.

richieboy said:
I cannot find an option to disable GSM in the Band tab, i have the following:
Select your network type.
__Auto
__GSM
Click to expand...
Click to collapse
In the dopod ROM it has a WCDMA option too. No big deal !
Seting the band was just so that the phone doesn't bother looking for bands that are not available in this country. To try and encourage it to check the correct UMTS band more quickly.
My suggestion to use find network (you need to select manual search) in Networks wasn't too helpful anyway as it doesn't list the band. So no use unless you can disable GSM.
Of course you may have got a spurious speed test result. How old is your SIM? It needs to be a USIM

Yes firstly is your SIM card a USIM....or is it a SIM card from an old handset?? I think youve already said you have had the 'U' appear on your TyTN at some point.....so again im going with the assumption you just dont have adequate UMTS reception for it to work....hence why you are only seeing 'G'.

So, funny story...
It seems where i was over the weekend (girlfriends) is borderline, so as mentioned aboved i can get 3G upstairs but not downstairs - i decided to drive around and got 3G all over the place...the best news is i get 2/3 bars of 3G at home too!
Problem solved, im an idiot - but hey, it doesn't hurt to ask right?
680kbps! Woo

richieboy said:
So, funny story...
It seems where i was over the weekend (girlfriends) is borderline, so as mentioned aboved i can get 3G upstairs but not downstairs - i decided to drive around and got 3G all over the place...the best news is i get 2/3 bars of 3G at home too!
Problem solved, im an idiot - but hey, it doesn't hurt to ask right?
680kbps! Woo
Click to expand...
Click to collapse
girlfrends! Woo

t-mobile uk HSDPA and TYTN Issues, possible solution

Right, this is my second tytn and i have sent first one back last summenr because of HSDPA problems. problem was that when i use 3g connection to internet was (usually) broken and couldn't load anything at all but was ok in gsm mode. I thought htc might have fixed it so bought current TYTN but hey! problem is still there. While trying to sort out i noticed that if i disasble HSDPA 3g works fine. dont forget you will stick with standart 3 g speeds.
can any one confirm?

how do i know when im getting hsdpa as i never seem to get any speeds faster than around 29k which is around 3g speeds even with a full 3g signal although i do find internet access very very flaky still...
I am still running the standard t mobile settings, i havnt chaged the proxy settings which in some cases help a lot of people

id be more inclined to say its tmobile's end that isnt working correctly, my TyTN is working fine on HSDPA with O2-UK. Have you had your account enabled for using HSDPA????

Gavin01 said:
how do i know when im getting hsdpa as i never seem to get any speeds faster than around 29k which is around 3g speeds even with a full 3g signal although i do find internet access very very flaky still...
I am still running the standard t mobile settings, i havnt chaged the proxy settings which in some cases help a lot of people
Click to expand...
Click to collapse
you need to call t-mobile and tell them you want to speak to technical support then tell them that you want to enable hsdpa on your line. in 30 mins you get it. but doesnt metter. if you have hsdpa in your area and your tytn enabled you might have problem without actually getting it
mrvanx
id be more inclined to say its tmobile's end that isnt working correctly, my TyTN is working fine on HSDPA with O2-UK. Have you had your account enabled for using HSDPA????
Click to expand...
Click to collapse
i didn't know o2 has hspda network :S

nolovelust said:
...
i didn't know o2 has hspda network :S
Click to expand...
Click to collapse
Well it seems so, I checked online to make sure i wasnt spouting rubbish LOL! As in my sig i achieve ATLEAST 1.1mbps when im connected to and they did announce they would be trialing HSDPA in the isle of man (which they have the fixed aswell as mobile telecomms contracts) and they rollout would be to the latter of 2006?!? Ive managed these speeds since i got my USIM (early september).
If im SERIOUSLY mistaken then i apologise but its gotta be HSDPA since the practical achievable speeds on regular UMTS are around 300kbps right?

yes you're right. you can't achive 1mbit without hspda. i have an o2 sim. will try it

X1i when using 3G on AT&T I cant make or receive calls???

So when I leave all the band settings to auto on the phone, it immediately connects to AT&T's 3G network and shows the "H" in the title bar it worked for a little while then calls stopped coming through, after a hard reset it works again with calls for a few hours, then it begins to fail.
If I switch the bands to GSM and manually select the frequencies (850 + 1900, according to wm) then it connects to the EDGE network, and I can make and receive calls as I please, no problems, except for the crappy network speed.
So someone help me out here please, is the phone defective, or is it not working as it should because of the lack of the 850 band? I know that AT&T works on either or but this problem has me stumped.
Other than this rather huge problem (phone that cant make calls), I absolutely love the Xperia and would hate to return and wait for another.

did you try to use the connection wizard to let the phone config itself?
after I put my iphone sim in it shows the H/3G icon on anf off all the time, while I can receive call I was unable to go online.... after someone suggested me to call att to update the imei on my account to the x1, I found that I still have to go to connection and change the setting myself b4 it can go online. you will have to remove the user name and pw in media net setting and uncheck the proxy server.
I guess my case is a little different than yours but I guess you can give it a try... good luck =)

Thanks, I actually haven't tried that since i figured it would be the same as what happens when you turn the phone on for the first time, when it autoconfigs.

if it say it detect a new sim and ask if you want to do the auto config then I guess its the same... but again I did need to change some settings inside the network config to make it work too... so I am guessing the "auto config" has some flaw in it

No problem with my X1i when I venture in a1900mhz area close to my home. I live in a small town in Ca. only 850mhz here. But in the larger Metro area around me... No Problems with calls or hspeed data access...
Stuart

Thanks for the replies, It looks like the Configuration wizard in the settings menu did the trick. It do something else that the autoconfig doesnt. The phone seems to work now just fine, although it doesnt hang on to the signal as well as my old k790a. The office I work in is an ATT dead zone and I could make calls using the K790a with only one bar, with the Xperia it either doesnt go through or drops the call.
Again this is better as it works now, just not as well as my old phone.
Also, scl_electronics, so you are saying the X1i has both 850 and 1900mhz bands? I had a feeling mine did too, but I thought it was put to rest that that wasnt the case with the X1i....

Sorry Aaron J,
i should have been more specific!! Where I live, 3G is only on 850mhz band so I don't get access..Just The edge network. When I venture about 10 mile away toward the major Metro areas..The 1900mhz band are used. So the H is displayed, but I don't have those access problems for calls or data!!
But i am waiting to see if they can crack the rom for 850mhz-3G access!!
Stuart

scl_electronics said:
Sorry Aaron J,
i should have been more specific!! Where I live, 3G is only on 850mhz band so I don't get access..Just The edge network. When I venture about 10 mile away toward the major Metro areas..The 1900mhz band are used. So the H is displayed, but I don't have those access problems for calls or data!!
But i am waiting to see if they can crack the rom for 850mhz-3G access!!
Stuart
Click to expand...
Click to collapse
Oh ok thats kind of makes, sense although I thought the X1i didnt have an 850 band at all, so what frequency does it work off then?
Anyways, back to my problem....I spoke too soon, it dont work on 3G switched to EDGE. I might just try getting a new sim card, mine is a Cingular one from 2005, that has been in at least 4 different phones now including the X1i.

Aaron J said:
Oh ok thats kind of makes, sense although I thought the X1i didnt have an 850 band at all, so what frequency does it work off then?
Anyways, back to my problem....I spoke too soon, it dont work on 3G switched to EDGE. I might just try getting a new sim card, mine is a Cingular one from 2005, that has been in at least 4 different phones now including the X1i.
Click to expand...
Click to collapse
Well out here in Ca... 850mhz gsm/edge is used ..So I quad band gsm phone is handy!!!
Stuart

Yes it is! My little problem is a little confusing though as one thing I just realized that I didnt say before is that the phone has no problem connecting to the 3G network using HSDPA. I get full bars with the H icon pretty much everywhere in my area and my data speeds are very good. So I can surf the net, download programs, watch high quality youtube videos using the app in touchflo and even send and receive texts just fine.....just no calls when on 3G. I'm hoping its just setting somewhere and not a faulty device.
I live in Raleigh NC by the way so maybe it could be a faulty tower?

Well when venture into Stockton Ca. my phone switches to 3G-HSDPA:1900MHZ Without a connection hitch....
Have you tried a soft reset......
But when all else fails Hard Reset to the Rescue!!!
Btw... in several of my ppc-wm units when restoring to OEM setting(hard reset) there has been many time the process had a problem. So something would be screwed up!! So when You don't succeed, try another hard reset!!
Good luck,
Stuart

hey i was wonder if your problem is HSDPA/HSUPA being on, i have at&t also and it worked for the first few weeks fine with it being on then all of a sudden it stopped and couldn't connect to the internet, before i had the H/Edge showing up and also my email never updated when it was set to do it every 15minutes. Now that i disable the HSDPA/HSUPA i see 3G/Edge and email update all the time on the X1i. Just wonder if that might fix it, I'm all kinda still new to all this but i had my X1i for 2 1/2 weeks now.

Hello thanks for all the suggestions, Experiaenjoy, no I haven't tried mainly because I can connect to the data network just fine and get awesome speeds with full bars pretty much everywhere, all of my data related activities and programs work just fine (aka murder my battery life ). I just cant make calls while on 3G.
I talked to a coworker today who used to be a regional manager at AT&T hee said that he saw many cases of people who were having problems where it was due to the SIM card. He said they all had the older orange Cingular card and that an update to the new blue AT&T card solved all problems. So right now I'm trying to see if I can get mine updated (I do have an older Cingular SIM). Once I get that, I will do a hard reset (3rd one also done about 20 soft resets since I 've had it-I've installed a bunch of programs and tweaks) and skip the auto config and go straight to the connection wizard.

[Q] Orange/t-mobile network sharing in the UK

Hi All,
Done a quick search on this and can't find anything relevent, but i apologise if a thread already exists.
Really a question for those in the UK on the t-mobile network. Have any of you attempted to sign up for the orange 2g roaming service yet? I signed up, recieved the confirmation text, replied to it, and received the final confirmation. However, I'm not sure it's working. The signal seems no stronger, and i still drop in my house.
Obviously i'm posting this in the android section because i'm running android myself and am wondering whether anyone in the same boat has managed to get roaming to work. Should the fact that we're on a non-official OS running off the sd card make a difference?
Oh and for completeness, i'm running shubcraft 1.5 rmnet.
Cheers fellas!

I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...

Jezwick said:
I'm quite happily flip flopping between Orange while at work and T-Mobile for everything else...
works like a charm for me though you do have to stick the phone into Airplane mode after selecting the different provider for the data to work ...
Click to expand...
Click to collapse
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...

_tangent said:
Many thanks for the reply Jezwick. So, just for clarity, you're manually selecting each provider as and when required? Because i can do that, i think. When i select orange though, whilst it registers with the network fine, i get a little "R" above the signal bar (any ideas what that means?) And the speed appears to be limited to Edge. Orange have a very strong signal round here, so i figure i should be getting GPRS really.
It's the auto-switching i'm not totally sure is working really. Is there any explicit indicator that it's flipping on it's own? Or do you just observe a generally better 2g signal, rather than say, a very weak 3g one? Round the house, my phone is still trying to make do with 1 or zero bars of 3g. I would have hoped it would flip over to orange more or less all the time under those circumstances. Nothing to stop me manually selecting it i guess though...
Click to expand...
Click to collapse
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.

Jezwick said:
The R is indeed for roaming that's the way it works if your not on your 'own' network.. The 'flipped' service will currently only work at GRPS speeds at the moment but should be 3G by the new year
I have noticed mine flipping automatically but only once or twice in the last few weeks but only when I get NO signal from the current service.
Click to expand...
Click to collapse
Understood - thanks for the info Just done some reading and apparently EDGE is faster than basic GPRS. For some reason, i'd always assumed the reverse. Looks like the best option is just to have it always on orange whilst at home and use wifi for data (which i do anyway to compensate for the poor signal). Cheers!