Hello, I got my new device on the 3rd Jan so it's still relatively new and vanilla. I have had a look here through FAQs and searched the X1 forum to no avail. I hope these are not too difficult to answer, many thanks for any advice
1. Freezing:
When I make a call the touch screen no longer takes touch inputs, it does display the call time etc. I have to end the call with the soft button then the screen comes back to life
Also, when I run Windows Media Player and start playing a track the same behaviour occurs and I timed a 2 minute delay before I could use the screen to do anything.
I am not running anything in the background when this happens
All I have installed on top of the new phone (<1 week old) is a torchbutton tool and a battery monitor (although his happened way before the battery monitor was installed)
2. Auto disconnect from 3G etc:
When I set my phone to auto check email for me I didn't realise it would leave the 3G connection running. I can't find anywhere to set this and have it shut down the connection when done. I am not worried about cost (much) but I do want to preserve battery lif.
3. GPS way off:
everytime I try the Vodafone tracker or google maps it never pinpoints my location accurately. I don't want this directing me into a river or car crushers at a scrap yard...
Any ideas?
I don't know about the other two questions but as for number 1) I'd say it's a fault with your device as i haven't heard of the problem before and i have no such issue with my Xperia. Maybe someone can help you...
Question 2
It seems by default you have to disconnect in Comm Manager.
Actually it's great it does not disconnect after every action, it would be hell to check 3 or 4 email accounts and connect each time (I had it on my other smartphone...)
OK I can live with the disconnecting thing, I'll just have to keep an eye on it and the battery usage.
I found something interesting with the media player freezing issue though, if I use the button on the side to adjust volume the screen become available in the volume slider and then the problem goes away, rather random but again - livable if this fix works every time (which it doesn't) I have noticed it seems to be the same tracks that cause this - is it the file size?
Still stumped for the screen freeze during calls though - fix that and I will sing your praises for at least a week and a half
OK The device got replaced... then broke again - ran out of power then wouldn't take a charge
Came back from repair (they wouldn't replace after the 14 days grrr damn vodafone)
Now it has new software on it (spb mobile shell and some random games)
I setup the stuff I like such as the Soft Buttons set to Rotate screen and bring up the Today screen
Now when on the X panel or any of the panels and Opera the Today button refuses to work
It is fine in IE or File Explorer
I am so sick of this damn thing getting so close to being useable and then dropping out on me
Any ideas before I have to go back to the shop and they send it away AGAIN?
Related
Just found this site...and have scanned many "Universal" postings over past couple hours and recognise many problems - but have now sent my QTEK 1640 back to Vodafone because they couldn't help me.
Question: is there now a new ROM version and a newer MSM 5.0 that could have addressed some of these, essentially performance related problems ? I loved the unit bit it just didn't perfom as either a PDA or Phone.
Thanks for any advice.
Cut down summary of probs:
1. Tapping on SMS to retrieve Text Message indicator (User Manual p20 item 13) can take around 20 seconds to retrieve the text message.
2. Can’t activate the device by tapping the screen when the screen has gone asleep. Have to press the Contacts button on the keyboard for example and then it takes about 3 seconds to come to life !
3. The first time you select Contacts from the Start menu the “#ab” tab is populated with all the contacts but if you want to look for names starting with “c”, or “f” for example it can take 15 seconds to open this tab.
4. As with 3 above - if you want to make a call and this time open the “Phone” application from the Start menu – using the Contacts menu to open contacts only provides a subset of contacts. Using the scroll bar to look for a contact simply leaves the screen blank.
5 .The device “hangs” when left switched on and plugged into the mains charger all night.
6. Caller will hear the ring tone between 3 -7 times before the device actually starts ringing
7. Start>Settings>System>Memory>Running Programs and “Stop All” Running Programs as they don’t actually stop when closed and the device will get slower and slower.
8. Can’t seem to completely shut the device off without taking the battery out. Pressing the “Power/Backlight” button leaves the right hand side Green indicator flashing
9. Microsoft Activesync 4.1.0 doesn’t support “Categories” under Contacts. A known limitation of Activesync but a performance problem for this device!!
10. Can’t hear the ring – even with max volume
11. Only seems to be able to find wireless network at home – even when I’m in a known Wireless Hotspot.
12. Device hangs when interpreting complex passwords
13. Can’t “Dismiss” reminders with either the pointer or keyboard.
14. Can't "pickup" call from button control on ear piece (say when in car driving)
Lol, you sure have tested your device for almost everything.
Well, I have the Orange version (SPV-M5000), used it for sometime, and the only 2 problems i can relate to is:
6. Caller will hear the ring tone between 3 -7 times before the device actually starts ringing
7. Start>Settings>System>Memory>Running Programs and “Stop All” Running Programs as they don’t actually stop when closed and the device will get slower and slower.
The last (7) problem if thats what you call, is with all devices from IPAQ, to anyother device running WM5. Its nothing to do with the ROM or the phone, its the way WM5 is designed.
I think most of your other faults are from the ROM it came with as Ive never come across them.
One thing that pisses me off, is the fact (6) it rings 3 times before i hear the ring tone.
The ring tone is v. loud on mine, unless u stuff inbetween ur thighs and put a pillow on top. lol
But 1 thing to remember, as with all smartphones, they're as good as their software. You cant expect perfection; if u need something very stable, i think you should stick to simple phones that do not incorporate PDA feautures. Most PDA phones or smart phones have one problem or the other. Even my 6230i which isn't even a smart phone has its problems. The first case of software problems in phones i think arose with the 8210.
Its like choosing a BIMBO Macintosh, or a masculine PC.
A ferrari or bus.
But back to the topic, yes i had alot of problems with the preloaded orange rom which dated back months. Thank God, i found this forum, did a ROM update the same day i got the phone, and then realised its what i really wanted.
So I would say 80% of your problems were ROM related, and if not, they could be fixed.
For problem number 7, there is a software for all WM5 (windows mobile 5) os's, dats called MagicButton that actualy closes the program instead of docking it.
Good luck on you decision.
I have a question. I've only had a WM5 device for about 9 months now. I now have Cingular 8525 and for the past 5 days I have left it on overnight only to find it frozen, won't wake up in the morning and the battery drained.
I did the Activesync hack, scanned the notifications queue and did not see any notifications for midnight on the dates the device would not wake up.
Its frustrating.
I was wondering if WM5 did some form of house cleaning nightly. It seems that this house cleaning wakes up the device and somewhere it freezes on and finally the battery gives out. I don't have any backup software going on.. Nothing. I just find the device won't wake up, won't even soft reset. Plug it in for a minute, then it soft resets with a dead battery.
I am going to look at the notifications queue tonight and delete any notifications I see that are for 0:00 and tomorrow and see what happens.
I am hard resetting it Monday and re-installing if I can't figure it out. It has been really annoying these last 5 mornings.
Sometime when I reboot I see a NO GSM message. Then get no radio, then about 10 minutes later I get service. But the password and the userid on the wap data connection has been erased and my bonded blue tooth headset password is forgotten, the device is there but it prompts me to bond with a passkey when I go to intiate the headset...
Thanks for your thoughts
This has, I believe, alot to do with your microSD card - see the link below.
http://forum.xda-developers.com/showthread.php?t=284636
Thanks I'll check it out. I do have a sd card in the device. It may be the cause.
Thanks.
I use SPB Backup, to initiate automated reboots. What it does is back up to ur microsd and then initiate a reboot. i do this every second night. which is cool, keeps the fone fast.
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
You may disable the standby mode when the unit on the external power supply. I have done, and I think it's not a big deal and it does not worth to struggle with locks on wakeups with external power!
I having a sort of similar 'morning trouble' with my TyTN, but limited to GSM connectivity. When I wake up, I am most of the cases disconnected from network with 'No service' message in the baloon. Searching for network is unsuccessful, nothing works until I soft reset the device.
Just a thought: You do have the "poweroff after x minutes" setting checked right?
I had what I thought was the same issue this morning, but it was caused by me unchecking the above setting (I do this during meetings when I'm using my BT keyboard) the previous day. This morning, while it was still dark out, I pressed the power button and nothing (the backlight was off and this actually put it into powersave mode). I pressed it again and still nothing (device came out of powersave mode with backlight still off). Because it was dark when I did this, I initially thought that I had the "won't return from powersave" problem.
machmandp said:
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
Click to expand...
Click to collapse
I have a similar problem. Every monring when the device is still plugged on the wall charger, it hangs before I wake up. I would therefore miss a lot of calls or other notifications. I have done the defragmentation of the card, but it still doing the same thing every morning.
I have also tried all your steps above, ecept step 3, which I need your assistance as to how to delete the particular file you were referring to.
Many thanks in advance.
marsb007 said:
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
Click to expand...
Click to collapse
holy crap, i thought i was the only one that used xbar.. i have been using this program for 2 or 3 years, this is my one and only must have program!! FYI 3.2 beta was released
anyway.. on to this problem, i used to have this on my wizard, what i found was that plugging it and leaving it on would cause the lock up. Now when i plug it in i hit the power button and havent experienced it since on my wizard or on my 8525 yet. and i still get all of my push mails etc.. however i will say that if i get a call or text while im sleeping the device does wake up and the screen stays on..
another program you might want to try is SKSchema... they have several scripts that you can run, including a soft reset at a certain time. I also use the script which allows me to toggle between 3G/UMTS to save battery when I don't need 3G.
"Fake Server" did not work for me
Tried what is outlined - fake server, soft-re-boot, stopping activesync. Not sure how to delete the specific files in the notification queue.
Worked for one night! Next night back to the sleeping Tytn.
I am going to try spbTime to trigger an alarm at 12:01am and see if that helps.
TyTn does not "die" anymore!
The fake server is definitely part of the answer. As is stopping ActiveSynch. This needs to be combined with one other suggestion made on the forum of leaving the unit on when plugged in. This however has the potential drawback of "burning" the screen with the same image as when left powered on.
In addition to Activesynch, the problem is with the Notification queue (again as someone suggested on this forum). In the Suspend/Sleep mode under power, the unit cannot notify and goes into a perpetual loop.
Here is what I did that has now worked for 11 days. I installed spb PocketPlus and placed the "Screen Toggle" icon on the main screen. (According to spb, "Toggle" simply blanks the screen but does not put it to sleep/Suspend). So when I plug the unit in to charge it, I simply "toggle" the screen. The screen is blank (just like "Sleep"/"Suspend") but the unit is powered up. This has the added benefit of allowing you to listen to music with the screen blank.
I have now gotten to "toggling" even under battery power. Miraculously, my intermittent BT and Wi Fi issues have also disappeared. There may be cheaper solutions than buying Pocket Plus, but spb's Pocket Plus is convenient and has some other nice features.
Mortsaver might be a cheaper option?
Active Sync
I don't know if any of you have tried Active Sync "beta" 4.5". Its seems to have fixed many of my problems with connection and some of the issues described here.
flane
coolshot said:
This however has the potential drawback of "burning" the screen with the same image as when left powered on.
Click to expand...
Click to collapse
This problem affects CRT and plasma displays (phosphor based), but not TFT.
Hi all. I am new to the forums (although have been lurking some weeks) so a big hello to everyone.
I have a few issues with my hermes/tytn (a T-Mobile Vario II). A bit of background: I have installed and upgraded latest radio, bootloader, and LVSW to the device. It has a 2gig SanDisk MicroSD.
After my fifth soft reset today, I feel it is time to ask a few questions
1. My device keeps crashing. When I load contacts, slide the keyboard out, use internet explorer... pretty much anything. It seems intermittant so is hard to pin point. Is this what having the latest software entails? or is there something seriously wrong somewhere? My initial thought was that it must be something i've installed running in the background. All I had was spb weather and spb GPRS monitor. I have uninstalled both to no avail.
2. LVWS doesn't come with a task manager. I understand that this was due to problems with the default/MS one. That's fine, no problems. But after I open 5 or 6 programs -- bearing in mind my device seems already prone to crashing, it really bugs me that they are still open even though I have pressed the 'X'. Does everyone just deal with this? Am I the only person that wants their software to close when it's told? (i have tried iLauncher, that has working 'Close' buttons, but I dont like it).
3.I was just talking on the phone over wm6's built in voip client and the damn thing put itself in sleep mode. This killed the conversation. I press the power to get the phone back to life and it lights up but is frozen. You might say this is because the voip is a new feature, but i'm pretty sure it has happened on a regular voice call. Any ideas?
4.Is there anything similar to windows' Wireless Zero Config? I want to be able to walk around a town and be notified when an open AP is found. I would also like to be asked if I want to connect to it. Am I asking too much?
If there's nothing available, is there a market or a need for this? I am a programmer for a living so could probably create something...
5.My alarm does not go off. I presume this is because the damn thing puts itself in sleep mode. Any solutions bar turning off sleep?
6.I used to have a bunch of little squares/icons of recently used programs on the top of the start menu. These appear in horzontal mode (keyboard slid out) but not vertical. They used to appear for both modes.
OK. So there's my list of annoyances. Any solutions would be GREATLY appreciated. I am a first time PDA owner and I *think* I am converted. When this device is working it's great, i love it.
Many thanks,
AP
Please use an existing thread on this issue. If you wish you can copy your post to one of the following:
http://forum.xda-developers.com/showthread.php?t=288352
http://forum.xda-developers.com/showthread.php?t=286846
http://forum.xda-developers.com/showthread.php?t=305690
http://forum.xda-developers.com/showthread.php?t=301048
Use the search function on the brown bar near the top of the page or the Google search on the Sticky post near the top of the messages list.
Mike
Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock
What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak
is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK
nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,
Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.
I would try to uninstall batterystatus had the issue too had to do hardreset.
The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?
Hi, I have the same problem as you (the first one only).
Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.
exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.
hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU
do you have bandswitch installed?
your is a software installed problem mate!
Report here all software installed, bye
Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...
same with my device, I think DirectPush is the reason. Can somebody else confirm?
You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.
Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...
Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".
Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.
Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
mgumbs said:
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
Click to expand...
Click to collapse
I dont think that the people here see it as a problem like you and myself I started a thread weeks ago
http://forum.xda-developers.com/showthread.php?t=507358
1300 views but still no solution, its prob too hard to do Dammm HTC
Martyn
Ps if you find a solution please let me know
I also experienced a problem with switching screens when turning the device back on. Uninstalling TouchLockPro solved the problem for me...
@Brempie
I took your comment about uninstalling TouchLockPro. I didnt have that program installed but i took the PIN lock off my phone temporarily, and hey presto, phone works as it should!
So now we know what causes the problem, hopefully HTC will have a fix for it....eventually.
I'll live with the bug for the moment, i prefer a phone which is PIN locked.
Cheers,
M
I have never had this happen to me. I also installed throttle lock and it always goes back to where it was when I unlock. I just uninstalled throttle lock and did a soft reset to test and make sure it never reverted back to the home screen. Nothing.
No matter what program I am in it wakes up to that same spot. I don't know what the registry hack for this is but there probably is one.
Could you possibly try this? Install ThrotleLock v0.6 and then see if it will work. If it wakes back up to the same screen and not TF3D uninstall it and see if it goes back to TF3D or not.
*warming up this thread*
So, has anyone yet found a solution for this?
It's annoying for me as i have set the device to go to standby after 2 minutes of inactivity when on battery. When i listen to music with the musicplayer in foreground, or when i write an email and someone interrupts me, i put the device in standby by myself or it does automatically after the defined time.
In 95-99%, when i turn back on the device, it has returned back to the touchflo home screen. Very rarely, and it could not yet find any system, the device wakes up exactly where i left it. This is, what it should do everytime but sadly it doesn't.
I'm using the Stock-ROM, activated PIN-Lock of my SIM, having a (WinMobile default) device Lock (4-digits) set to activate after 24 hours (this way it does not activate itself during normal usage, unless i long-press the end-call-button), using 2ndToday with SPB Diary.
It gets more annoying for me every day, because especially during working time i frequently turn the device on and off. Reading RSS-news, turning the device off for an incoming call, turning the device on just to get welcomed by the home-screen instead of staying on the news i previously read isn't that comfortable
Having to open the taskmanager and reactivating the program means at least two more clicks everytime i use the device... so - any solution?
edit: I think i tracked down the source of the problem, watch in this thread:
http://forum.xda-developers.com/showpost.php?p=4366357&postcount=14