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please help me i havnt this icon in the connection please help me what can i do i can not sync with my pc
than you
dod_i said:
please help me i havnt this icon in the connection please help me what can i do i can not sync with my pc
than you
Click to expand...
Click to collapse
USB to PC was not available in the earlier ROMs. You need to upgrade. By the way what functionality are you missing because of the absence of this icon?
Thank you for reply fastly but i have a problem that the pc can not see the mobile i did evry thing in the forums but no way the computer see it as unknow device and the active sync dosnt see the mople i know its a big problem
dod_i said:
Thank you for reply fastly but i have a problem that the pc can not see the mobile i did evry thing in the forums but no way the computer see it as unknow device and the active sync dosnt see the mople i know its a big problem
Click to expand...
Click to collapse
Please see if the usb connection is enabled in your active sync. Please uninstall AS and download and install the latest version of AS (AS 4.5). Also try to connect on another PC. The USB to PC icon you have mentioned has only one option in it to enable / disable enhanced features. Mine is in the disabled mode yet everything works fine. So the problem appears to be elsewhere. Also change the cable and see. In my friend's PC the device would not connect through the frount mounted USB ports of the PC but worked perfectly with one of the rear ports. Keep experimenting you will surely succeed.
dod_i said:
Thank you for reply fastly but i have a problem that the pc can not see the mobile i did evry thing in the forums but no way the computer see it as unknow device and the active sync dosnt see the mople i know its a big problem
Click to expand...
Click to collapse
Make sure you are using an original cable, not a replacement as some cables do not work as they do not have all the pins wired.
If the computer is recognising it as an "unknown device", that may be more of a problem. I agree that you should download the most recent version of AS(4.5) and let us know how you get on.
apd said:
Make sure you are using an original cable, not a replacement as some cables do not work as they do not have all the pins wired.
If the computer is recognising it as an "unknown device", that may be more of a problem. I agree that you should download the most recent version of AS(4.5) and let us know how you get on.
Click to expand...
Click to collapse
i havnt dealer for t-mobile in my country i bout it as used not new so i got only charger.case and cable but not original. by the way i do download as 4.5
thank you
Hey guys, first post and honestly I was trying to avoid this post. Anyways here is my problem. Active Sync will not work. I get the Unrecognized USB Device Error. I have tried every suggestion I can find. Uninstalling Active sync and reinstalling, soft reseting, switching USB ports, trying USB 2.0 port, trying on every USB port (6), using cradle, not using cradle, cold booting my PC, booting PC, and I have uninstalled the unknown USB device, powered off my Mogul and restarted. My IT (yes he is an actual IT guy) guy at work even got to working on it after I explained the problem to him. He even went through BIOS on my work PC to try and figure it out to no avail.
Has anyone had a problem like this....and if it is on my phone I guess I would need to reinstall a rom using my flash card. I would prefer this to be the last option as I am not too savvy at loading ROM's (have not felt the need to load one yet). I also am running nueLED , so I'm wondering if that may be interferring. I tried uninstalling it but it wouldn't uninstall. One more thing, active sync was working perfectly for a week, then it just stopped working.
You need to install drivers on your PC...
Usually they come on a CD with the phone, but you can do a search on google and find some.
Also try your carrier's website
I've tried installing the drivers from the CD, but that doesn't work. I'll try googling again but when I searched last week I could find nothing.
OK I found some drivers...but when I choose to install them from the device manager it says "the specified location does not recognize your device".
Alright looks like I just will not get Active Sync or my PC to recognize my device. How does anyone have some tips on installing a ROM on a storage card.
ive had that problem before. i suggest trying it on another computer or just formatting the one you currently use.
burgertime said:
Alright looks like I just will not get Active Sync or my PC to recognize my device. How does anyone have some tips on installing a ROM on a storage card.
Click to expand...
Click to collapse
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Unfortunately that was one of the first things I did. It still does not work. Evidently someone else on this forum is having the same problem.
Maybe this will work cuz it did 4 me
First do a hardreset. When everything is done on your phone, do what Taninpv told you and then do a softreset. Then let your phone stay sit for an hour. Dont play wit it. Then go run active sync on your phone and wait 5min. After that, connect your phone to your computer and let it stay there for an hour or untill u see something running. When you see something saying like RNDS is beeing install let it install and dont touch your phone. After a while activesync should pick up your phone and follow the directions and it should work from there. Also, everytime u aregoing to disconnect your phone from the computer, close active sync on your phone first, dont disconnect your phone when activesync is running on your phone or it will have problems again trying to connect. I have tried this 3 times already. I was not connecting to activesync untill I got this. I tried everything people told me like downloading actesync of microsoft, uninstalling it, connecting to another usb port and nothing. This is the only way it works 4 me. Good luck. If it doesnt work, PM me and ill help u.
Thanks Erick I am trying now...
as of the past few weeks i have been getting the same issue, very strange. When i 1st got the phone i was able to use the USB cable no proplem sync transfered my files good 2 go. Since i modded my phone with silly skins i-phone screensaver, HTC homeplugin and the phone doesnt want to be recognized via USB PC connection, i dont wanna reset my phone again to Factory stock and reinstall it up again.
yo
try what I posted yesterday.....Did it work 4 u burgertime???I hope it did. Oh yeah, my cousin also had a problem but his proble was that the wired mini usb on the mogul(under the storge card) one of the gold plugs in there was bent and he just fixed that and it worked. The wired thing that it would charge.
Yea I tried it over the weekend and it did not work. Looking at my mini USB port I can see that one of the gold prongs does look like it is bent....I have no clue how to bend it back though.
Wow it was just the USB prong....incredible. Now I'm the laughing stock of the office. Thanks for the tip Erik!
Taninpv said:
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Click to expand...
Click to collapse
I have been battling this with my home pc since I got the phone - it will sync on my laptop but never the home pc. I unchecked the setting you mentioned and bingo!! Thanks a million!
LOL
burgertime said:
Wow it was just the USB prong....incredible. Now I'm the laughing stock of the office. Thanks for the tip Erik!
Click to expand...
Click to collapse
Yeah, a lot of people never check the usb prong and think its a problem with activesync. Glad it worked,
Taninpv said:
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Click to expand...
Click to collapse
Worked like a charm! Long live the search function
So seems i have run into this problem now. Doesnt sync with my XP or vista computer. Tried unchecking the usb connection advanced functionality option. just tries to install (XP does but says it wont work, vista was just usless). At one point the vista actually connected but as a guest. The prongs are all good too, nothing looks bent. Ill try another cord maybe. eh what a pain. ill try a hard reset tomorrow
Ive tried all these and no joy. Can someone tell me how many gold conector "wires" there should be? Maybe one is missing?
mine are like this > l lll < Should there be five with one in that space?
Thanks in advance...
Seriously...
Hye, im a new forum user. Ive been using a Dopod 900 for quite sometime now and i love it. However, 2 weeks back, upon connecting it to my pc, an error message showed on my pc screen. It said
"USB DEVICE NOT RECOGNISED
One of the usb device connected to this computer has malfunctioned and windows does not recognize it".
At 1st i thought it was a minor problem so i decided to soft reset it. But after soft resetting it still couldn't connect.
Here's the list of things that i've done.
1. soft reset the device/pc
-connect it via cable to the usb port, still not working
2. uninstall/reinstall activesync 4.5
-not working either
3. hard reset device
-also not working
4. reformat pc (last resort)
-no avail...sigh...
HELP!!! It's driving me crazy!
The usb port seems fine, i can sill charge my device, but i can't connect it to my pc!
PLEASE HELP ME!
Thanks in advance.
the problem is on your PC and not on your Device. I didn't get whether you have formated your PC or you planning to??
I don't think it's my pc.
Went to a pda shop, asked the person in charge to have a look at it and he too was confused. He got the same error as i did on his pc.
He reset my device to bootloader mode and plugged in the usb cable. Something like 'usb cable' showed on my device screen. He said that the port was fine so it had to be some other problem which of course he doesn't even know.
Btw, i DID format my pc before going to the pda shop. Still nothing...Thanx for replying and being so helpfull...Hope u can help some more!
Have you tried a diff USB cable
Yup! Tried a couple of different usb cables...still no luck...
Additional info-
I found out that syncing could also be done via bluetooth from a friend, so i gave it a try but, also no go...my device is not recognised...***sigh***
Yes, still no luck...Ive tried a couple actually...
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
maxmiller said:
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
Click to expand...
Click to collapse
Have check this?
Goto your device -->settings-->connection-->USB to PC and check or uncheck advanced network functionality
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Nope...it was never solved. I ended up selling my dopod. I was so frustrated. *sigh*
maxmiller said:
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Click to expand...
Click to collapse
What ROM ARE YOU USING?
hi had my touch hd for ages now, and it connected to my pc with no problems, now all of a sudden its stopped working it charges but doesnt let me transfer files to it, i tried reset hard and soft
please help
go into connection setting- usb to pc setting and under the 1st option Activesync, UNTICK Enable faster data sync...
it worked for me
why don't you try to connect to your PC via Bluetooth? When that is working, chek another USB cable to see whether your cable is faulty. Might be a cause because it suddenly stopped working. Good luck
Dan - are you trying to connect with ActiveSync, or as a USB storage device?
Neelesh35 said:
go into connection setting- usb to pc setting and under the 1st option Activesync, UNTICK Enable faster data sync...
it worked for me
Click to expand...
Click to collapse
i tried that , but it didnt work
kuzibri said:
why don't you try to connect to your PC via Bluetooth? When that is working, chek another USB cable to see whether your cable is faulty. Might be a cause because it suddenly stopped working. Good luck
Click to expand...
Click to collapse
my laptop hasnt got bluetooth, its not the cable as ive tried 2 cables, they charge but my htc doesnt gimmie a choice to active sync, or mass storage or internet
johncmolyneux said:
Dan - are you trying to connect with ActiveSync, or as a USB storage device?
Click to expand...
Click to collapse
both it doesnt give me the option when i plug in htc to my pc, it used to be fine but now doesnt work
the same thing happen with me , i did every thing
change cable
check for usb port
.....etc
i can connect through bluetooth but it didn't sync
when i boot i have serial not USB in the screen with color
plz help me
Assiri said:
the same thing happen with me , i did every thing
change cable
check for usb port
.....etc
i can connect through bluetooth but it didn't sync
when i boot i have serial not USB in the screen with color
plz help me
Click to expand...
Click to collapse
Have you updated the usb drivers - http://forum.xda-developers.com/showthread.php?t=524619?
ClydeB1 said:
Have you updated the usb drivers - http://forum.xda-developers.com/showthread.php?t=524619?
Click to expand...
Click to collapse
i can't because in bootloader in the bottom of screen i have SERIAL not USB
can anyone help?
danjohnson19855 said:
can anyone help?
Click to expand...
Click to collapse
I hope it's not this
but it's possible to break the data connection (wires ?)
but not the rest of a usb socket
I did it to an mp3 player
all I could do is charge it
if the connections are ok and it does't ask (active sync/disk/connection sharing)
you might have ticked the box that says don't ask
that can be set back again can't remember how
but there is a thread on it somewhere on xda
found it
start -> settings -> usb to pc ->
I do have exactly the same problem....tried EVERYTHING....no success....surfing the net saw many are experiencing the same problem...
garyjmobey said:
I hope it's not this
but it's possible to break the data connection (wires ?)
but not the rest of a usb socket
I did it to an mp3 player
all I could do is charge it
if the connections are ok and it does't ask (active sync/disk/connection sharing)
you might have ticked the box that says don't ask
that can be set back again can't remember how
but there is a thread on it somewhere on xda
found it
start -> settings -> usb to pc ->
Click to expand...
Click to collapse
thanks for help i unticked the box , but still doesnt work , is there anyway to chance roms without a usb connection
You can flash from SD card. I have same problem with TyTN II, charging when turned off, no usb connection.
igord said:
You can flash from SD card. I have same problem with TyTN II, charging when turned off, no usb connection.
Click to expand...
Click to collapse
how do u flash from card?
Hi ,
I have a HD2 and i can´t connect it with activesync(windows xp)
When i plug in the phone it only charge and nothing more happen.
Sorry for my english.
I need help
onurboj said:
Hi ,
I have a HD2 and i can´t connect it with activesync(windows xp)
When i plug in the phone it only charge and nothing more happen.
Sorry for my english.
I need help
Click to expand...
Click to collapse
Try this:
1. restart your PC
2. soft reset your device
3. connect again device
4. if no result: try another USB port
regards, Kuzibri
kuzibri said:
Try this:
1. restart your PC
2. soft reset your device
3. connect again device
4. if no result: try another USB port
regards, Kuzibri
Click to expand...
Click to collapse
I try that and is still only chargin
onurboj said:
I try that and is still only chargin
Click to expand...
Click to collapse
Then Google for ActiveSync and reinstall it. Before doing this: try to connect on another PC and see what happens.
regards, Kuzibri
kuzibri said:
Then Google for ActiveSync and reinstall it. Before doing this: try to connect on another PC and see what happens.
regards, Kuzibri
Click to expand...
Click to collapse
Is not possible that the problem is in some place in settings tha put him only in charging mode ?
onurboj said:
Is not possible that the problem is in some place in settings tha put him only in charging mode ?
Click to expand...
Click to collapse
What does your device say when you connect to PC: ActiveSync, Diskdrive Mode or Shared Internet? (When you connect to PC on your device a screen pops up with these three possibilities. Which one is activated - I think Diskdrive Mode, if yes, change it to ActiveSync).
regards, Kuzibri
kuzibri said:
What does your device say when you connect to PC: ActiveSync, Diskdrive Mode or Shared Internet? (When you connect to PC on your device a screen pops up with these three possibilities. Which one is activated - I think Diskdrive Mode, if yes, change it to ActiveSync).
regards, Kuzibri
Click to expand...
Click to collapse
When i connect nothing happen it only charge and it s that , dont pop up nothing
onurboj said:
When i connect nothing happen it only charge and it s that , dont pop up nothing
Click to expand...
Click to collapse
If there is no screen popping up on connecting with PC, then I'm afraid you will have to do a hard reset, sorry.
regards, Kuzibri
kuzibri said:
If there is no screen popping up on connecting with PC, then I'm afraid you will have to do a hard reset, sorry.
regards, Kuzibri
Click to expand...
Click to collapse
i have already do that and still nothing appear
onurboj said:
i have already do that and still nothing appear
Click to expand...
Click to collapse
May I ask how you did that? Did you remove SD card whilst doing it?
Oh yes, btw - take out your battery for about 15 mins and then reinsert it.
regards, Kuzibri
Just some other suggestions:
1: here is a link to download and reinstall ActiveSync:
http://www.microsoft.com/downloads/...3a-28bf-4cac-a682-58d3233efb4c&displaylang=en
2: Could you try if you can connect to ActiveSync with Bluetooth?
3: Go to settings -connections - USB to PC and uncheck "enable faster data" - soft reset and reconnect.
kuzibri said:
Try this:
1. restart your PC
2. soft reset your device
3. connect again device
4. if no result: try another USB port
regards, Kuzibri
Click to expand...
Click to collapse
That works for me.
MeetaGamer said:
That works for me.
Click to expand...
Click to collapse
for me not , nothing does happen , im going crazy
onurboj said:
for me not , nothing does happen , im going crazy
Click to expand...
Click to collapse
Try suggestion number three of my last post first and if this still does not work, reinstall ActiveSync (see link).
What you also could try is, despite that your device is charging when connected to PC, to use another USB Cable.
Regarding going crazy: do not panic, we will sort this out, preferebly today!!
regards, Kuzibri
kuzibri said:
Try suggestion number three of my last post first and if this still does not work, reinstall ActiveSync (see link).
What you also could try is, despite that your device is charging when connected to PC, to use another USB Cable.
Regarding going crazy: do not panic, we will sort this out, preferebly today!!
regards, Kuzibri
Click to expand...
Click to collapse
i try and still nothing , i don´t have other cable but tomorrow i have one and i will try , in the original usb cable that comes in the box says htc ? mine don t say so the problem can be this. with bluetooth i can connect but i want install android and with bluetooth inst possible
onurboj said:
i try and still nothing , i don´t have other cable but tomorrow i have one and i will try , in the original usb cable that comes in the box says htc ? mine don t say so the problem can be this. with bluetooth i can connect but i want install android and with bluetooth inst possible
Click to expand...
Click to collapse
Then we have to try more drastic solutions:
Send me some more info about your device, like ROM version, Radio version, (H)SPL version etc.
Enter bootloader mode and tell me exactly what's in the upper left corner of the screen.
regards, Kuzibri
BTW, did it ever work?
kuzibri said:
Then we have to try more drastic solutions:
Send me some more info about your device, like ROM version, Radio version, (H)SPL version etc.
Enter bootloader mode and tell me exactly what's in the upper left corner of the screen.
regards, Kuzibri
BTW, did it ever work?
Click to expand...
Click to collapse
It say rom version 3.14.73.2 radio 2.15.50.11u spl 3.03.0000
I dont know but my usb cable say for nokia 8600 could this be the prob ?
onurboj said:
I dont know but my usb cable say for nokia 8600 could this be the prob ?
Click to expand...
Click to collapse
You mentioned earlier that on your USB cable there was no HTC label. How did you find out that your USB cable is for Nokia 8600?? If that is true, than indeed that might cause your problems. Funny though that it will charge and be glad it did not brick your phone entirely!!
Did you buy your HD2 new or not? If not, than the selling "idiot" included the wrong USB cable!! You have to have a HTC USB Cable to get it all working.
BTW: you did not answer my question if it ever worked!
regards, Kuzibri
kuzibri said:
You mentioned earlier that on your USB cable there was no HTC label. How did you find out that your USB cable is for Nokia 8600?? If that is true, than indeed that might cause your problems. Funny though that it will charge and be glad it did not brick your phone entirely!!
Did you buy your HD2 new or not? If not, than some "idiot" included the wrong USB cable.
BTW: you did not answer my question if it ever worked!
regards, Kuzibri
Click to expand...
Click to collapse
The phone isn't new, tell me one think , your usb cable enter all in the phone , the metal enter all ?mine not
BTW in the cable says ima cable for nok 8600
onurboj said:
The phone isn't new, tell me one think , your usb cable enter all in the phone , the metal enter all ?mine not
Click to expand...
Click to collapse
Mine enters completely into the phone. I therefore think you're a victim of, to say it as polite as possible, from someone who does not can differentiate one USB cable from another and send you the wrong one with your phone. Be glad that this did not brick your phone, because Nokia USB and HTC USB are totally different. Get ASAP an original HD2 USB Cable and please give me your feedback on that!! If you would be so very kind, then please press the Thanks button if you appreciated my help sofar! I'm doing this for free and sorry that we could not solve this problem today due to hardware problems.
regards, Kuzibri