Connection error - Touch HD General

Hey all,
Excuse me if i am being totally thick and there is a rational explanation for this....: confused:
I keep on getting a Connection Error even though it says that the phone is connected to a wifi connection - is this to do with it being a week wifi connection perhaps? and if so does it not revert automatically to searching for a stronger 3g connection?
I cant figure out why it wont work....thoughts much appreciated as it's driving me nuts.

hello to all, i didn't wanted to create new thread so i use this one, cuz my problem is very similar.
i hope some1 will say where can be the problem
with data connection i don't have problems, its works fine, but wifi NOT.
i get connected to my D-link router (DI-624) using WPA/PSK. I use DHCP on router and phone got static by MAC address. Through wifi:
I can download QuickGPS
I can connect to skype and chat with friends
I can connect to my PC using Remote Desktop
I can not update weather
I can not connect to the internet. Getting error "Could not locate remote server".
Any1 got similar situation and got through it or know how to solve it?
EDIT:
I got working it. Changed router settings to DHCP (deleted static IP).

DIANEGREY said:
Hey all,
Excuse me if i am being totally thick and there is a rational explanation for this....: confused:
I keep on getting a Connection Error even though it says that the phone is connected to a wifi connection - is this to do with it being a week wifi connection perhaps? and if so does it not revert automatically to searching for a stronger 3g connection?
I cant figure out why it wont work....thoughts much appreciated as it's driving me nuts.
Click to expand...
Click to collapse
Try: WiFiFoFum2 at http://www.aspecto-software.com/rw/applications/wififofum/index.html
This is a scanner for wifi networks. IT might help to give you a different view from the standard wifi application.

Related

HD2 WiFi problem **HELP**

Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!
What protocal are you using on your router? WPA, WEP?
Oh if your using an older Belkin router, I know of about 3-4 models that used to have trouble with WinMo, an update Router flash fixes it though.
Give us some more info on your router etc and Im sure we can help though
Sure your using the right password/key? if it says its wrongs it is probably wrong lol. Maybe try changing it to a more basic password as a test? like "password" and see if it can get connect.
knightrider66 said:
Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!
Click to expand...
Click to collapse
Hi
Calm down. Give some information about your router and the type of security You use.
try these
1. Reset the router once
2. If you use MAc access list on the router then add your device's MAC to the list.
3. If you use N router then in the settings untick N mode protection.
Give more details about the third party software on the hd2 using radios (eg: tomtom, igo,gpstuner like these)
Good luck
HI guys thanks for helping out.
Obvious first - yes the key code is correct i use it on my laptop and iphone.
security mode says WAP-PSK/WPA2-PSK. Its a siemens ive been on the ip server addres and cant see any issues, im on my laptop using the wifi now and its working perfet.
Ive tried everything, changing passwords, settings both on the router and on the phone.
The hd2 is full of really stupid bugs!
Try to hardreset the PPC.
If it won't work, try to update your ROM to the latest available.
If it doesn't want to work, then try to connect to another WiFi without password and see the connection is successful.
If it works with an unprotected WiFi, try to connect to a different router but with protected WiFi.
If it works, then there is a problem with your router and I suggest to update your router's firmware.
funny wifi
the problem wit my hd2 is most of the time it shows wifi connected but i cant surf the internet and sometimes out of the blues it connects to the internet,cant figure out wats happening....
HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!
knightrider66 said:
HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!
Click to expand...
Click to collapse
Have you found the solution? I can help you my friend i had the same situation
I tried to connect yesterday my hd2 with my router. First it wasnt working aswell. Then i set the next things. Channel 9 (was auto), Encryption AES (was tkip and AES). Network mode is Mixed. Further have you installed Mac Filter? I installed this also. So if i have a connection thats it. I must fill in my macadres from my phone for i get fully connected.
Hi guys thanks all for you help call HTC UK support and their amazing advice was to do a full hard reset!
I really am having a lot of problems with this phone and i cant understand why their have been so many issues?!
Hi guys,
I have the same problem- HD2 shows it is connected, but no access to Internet(other- laptop, SE990 phone is connected and working OK)
For not to write about all, now situation is:
1. On router wrt54g2 temporary disabled wireless security, only mac filtering is on(laptop mac, SE mac, HD2 mac is allowed), router firmware is up to date
2.HD2 is like new after hard reset, no settings is done for connection to home network. HD2 wifi is on, looking for access points and connecting to only one available open network in my area- to my home network and shows it is connected but no access to Internet.
3. In router I can see all connected clients by mac. All 3(lap, SE, HD2) are connected. I use Network Magic software too but it is showing only my laptop and desktop are connected. SE is not connected according NM, but it is working OK.
P.S.
Do not know what else can help you in my problem(maybe some other router setting, but as other devices are connected without problems so maybe it is not important for now)
So only my HD2 can not access WWW
Can You guys help somehow please
I've got a similar problem with an HD2 over here. Wifi does switch on, but it just won't connect to my router. The cirkel that is supposed to show when connecting to a network doesn't show either. I'm using WPA2-AES security, and yes, i did use the proper network key. I haven't tried connecting to other networks/using an alternative encryption method because a lot of other devices will then have to be reconfigured and it's not my own place. My Touch HD and 2 laptop connect to the network without any problems. The only solution I came across until now is doing a hard reset, which I would rather not do... I'm using a stock dutch rom (V1.43). Is it possible that upgrading to the newer 1.48 will solve this problem?
Have you tried removing the wireless security password and trying again? Test to see if maybe you are indeed typing in the password wrong.
Also check your exception list on your router, it might be blocking any other devices coming in.
I have the same problem.. Get the spinning loading circle and thats it.. But if i turn my belkin wires g router running wpa2 off then straight back on again the phone connects fine. But if i then leave my house or disconnect from the network then try and reconnect it wont and have to do the same process again. Luckily im also running a speedtouch 585 modem router which the phone connects fine to.
hey maybe it takes only a WEP key and not WPA as most people have. this is certainly the case as mentioned in the Wifi router article below -
http://www.mobilityminded.com/5438/wi-fi-router-on-htc-hd2-application-overview
Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet
allann said:
Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet
Click to expand...
Click to collapse
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........
commando0 said:
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........
Click to expand...
Click to collapse
Router "dials" to my isp and share internet for all connected devices...
Yes, i am going to hard resset my router, but have not much hope i sucsess
PROB:
If your HD2 connects to router but you cannot enter any web site, do this:
SOLUTION:
enter your www router settings - wireless - access control - MAC Address Filtering Table ->>>>> add your HD2 MAC adress
enter your www router settings - firewall - access control ->>>>> add your HD2 MAC adress
so, you have to add your MAC adress of HD2 into router TWO TIMES into TWO PLACES!
I had the same problem and..... solved

at home wifi internet connection problems...

Alright alright shoot me if this has already been asked or mentioned or thought of by anyone here or any one who you ever knew. I've been searching the entire net, the XDA forums have nothin on the subject (the the search function and i arent seeing eye to eye.).
My problem is this,
I am at home, connecting to my router, and that connects fine. But i am not connected to the internet. On my PC there is an option if i want to connect to the network, and then the internet. But in the HD2, there is no option to connect, Im only connecting ot the network, but not internet access.
went to a buddys house, he got his wi fi up and running in a matter of seconds, he did exactly as i have done, located the connection, typed the pass, and that was that.
but i cannot even find a place that asks me for an internect connection after i have connected to the network, nothing there.
And i cannot find any help on this subject.
i hope you get me if not, then dont bother. i am tired of reading mountains of crap that has nothing to do with my problem.
thanks in advance
appologies for my tone, just a little frustrated right now.
ah, btw, my 3g connect works fine. just not the wifi.
Once the network is connected there's nothing more to do to get internet access. At home, does it take a long time for the HD2 to connect to the network (arrows moving on the wifi icon more than ~5secs)? If you co to connection manager -> wifi -> advanced -> advanced tab, what IP do you have?
Well it connects to 'alice-wlan' really quickly, and automatically.
but there is still no internet connection. i think its a router setting problem, because on my pc i also have to connect first to alice.wlan (does it autoimatically) but then i have to manually connect to the internet (broadband)... i do not knwo how to change this.
i dont know what IP i have, you mean as a router?
correction,
now it connects to the router quite slow, if it does at all, then drops it almost immediatly.
saintnickxiii said:
i dont know what IP i have, you mean as a router?
Click to expand...
Click to collapse
Just tell me the IP address that is displayed where I explained.
saintnickxiii said:
on my pc i also have to connect first to alice.wlan (does it autoimatically) but then i have to manually connect to the internet (broadband)..
Click to expand...
Click to collapse
that makes me think you are using the old style routers that don't hold the broadband always open. meaning either the router or the pc need to dial the adsl. usually you put the connection details into the router and it handles it,,
just thinking out loud.
Hmm actually now you say that I've been at someone's place recently where they had an ADSL plan that was time-billed, so they had to open a browser and login before being able to access the web...
saintnickxiii said:
but then i have to manually connect to the internet (broadband)...
Click to expand...
Click to collapse
Could you please say what you have to do for this?
it says 0.0.0.0 hmmm i dont know if that right tho
Wait until the arrows stop moving on the wifi icon, and it whould then say something more relevant.
still nothing, 0.0.0.0 ...
kilrah said:
Hmm actually now you say that I've been at someone's place recently where they had an ADSL plan that was time-billed, so they had to open a browser and login before being able to access the web...
Could you please say what you have to do for this?
Click to expand...
Click to collapse
well, in win7 i alice connects automatically, then theres a broadband (internet) tab, i click on that, and it runs the use/pass and connects.

Cannot Connect to Wifi

I never use this phone but its my cousin's X2. She said she can connect to wifi connection but she cant browse, or do anything with it. The page wont load.
What is the problem here?
Thanks!
LuffyPSP said:
I never use this phone but its my cousin's X2. She said she can connect to wifi connection but she cant browse, or do anything with it. The page wont load.
What is the problem here?
Thanks!
Click to expand...
Click to collapse
Problem with WiFi router.
Some WiFi routers let you connect but not actually use it:
they require password or are not for public use.
Shouldnt be that is the problem. cuz she did connect to my wifi router a couple of weeks ago.
Well i did a soft reset(though i dont know if it is really resetted), and it worked again. But i still hope someone can answer why is this happening.
Thanks!
Tell her to temporarily open up her WiFi connection and disable encription.
Try to connect.
This worked for me on my dads router, a 2WIRE modem/router combination that he got from AT&T, (terrible device).
When done just re-enable the encryption.
If she wants to keep the encryption then you need to go into the WiFi settinngs and locate her WiFi signal.
Click Connect.
Then try each encrypted setting until it works(TPK, SHARED, TPK-PSK, etc. . . ). This is what I had to do at my office and at home. It took a bit of time but I finally found the correct type of encryption.
Worth trying. Will try telling her these when she comes by again today. Thanks mate!

can't connect to my home wifi

i got my new omnia 7 today and i can't connect to my home wifi router. i tried to disable security, tried wep.....but it allways says "couldn't reach wifi network" or "password incorect". i tried to reset my router and my omnia 7, but nothing helped.
thanks in advance!
today, i connected just fine on one open ap, and one wep protected ap, but i still can't connect to my home wi fi ap. really confusing. my laptop and old htc prophet connects just fine, but my new omnia 7 won't. any advice?
thanks!
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Nice tip
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
phobius87 said:
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Click to expand...
Click to collapse
I have the same problem with my wifi router.
My phone is HTC 7 Throphy.
I have to reset my router every time my phone needs to connect to it.
My router is configured for DHCP.
I noticed that if there is a wireless device connected to my wifi network,
my phone gives that error and cannot connect.
If I try to connect to a wifi network which is secured with a password,
I always get 'Incorrect password' message.
I try reseting my phone with no effect.
I'm still looking for a solution.
Same prob here....
princegoro said:
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
Click to expand...
Click to collapse
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
phobius87 said:
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
Click to expand...
Click to collapse
My router is on g standart only but I still get that error.
well, if you know what you'r doing, you could try different configurations in your router. play with the settings and see if it will work, but again, only if you'r sure you won't screw up anything.
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
you lucky bastards with wifi connectivity.. i have a pppoe account on my wifi and there is no way for me to connect to it whatsoever.
if you have access to your router settings, you can change briged to routed connection.
for some reason, i can't access router! i tried contacting my ISP, did not want to die waiting for an answer.
but i remember trying to do that before, and not knowing how.
Could you post a link with the instructions, zemljak?
you have a pm.
phobius87 said:
you have a pm.
Click to expand...
Click to collapse
i dont know if you are receiving my pm's, i dont see it them in sent.
I have this intermittent connection on a netgear wireless router too, its set to use dhcp, and only fix is a reboot of the router.
I think the phone is storing an ip (dhcp assigned) which when you reconnect to your wifi may have been re-assigned (ip lease) to a.n.other device in the meantime.
So, lets say on Monday I obtained 192.168.0.2
didnt access the wifi for a day or so
lease expires (router)
a.n.other device connects, e.g. iPad, obtained 192.168.0.2 via dhcp
then you try and use your wifi on your phone and it doesnt connect.....
so I think it might be storing the ip address, rather than checking for a new one each time it connects, or something similar.
Over a half year I had the same problem. But now I fixed it, by simply change the wlan-key, because in my old key I had letters like ä, ö, ü. That didn´t work. May be this works for you.
FIX!
tchimev said:
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
Click to expand...
Click to collapse
I started having the same problem with the phone prompting me that i had the incorrect password. I changed the channel in my router and now my Surround is connecting without hessitation! Thanks!
Hi,
I have Nokia Lumia 800 with Windows Phone 7.5 and also have problems with my home wifi connection. Firstly I had an old pentagram router and couldn't to connect with it, I tried WPA, WPA 2, WEP, WPA 2 mixed or even no security, always had the same problem, shows "network don't respond".
The phone itself connects to other networks, but not my home network.
I thought that it was problem with my router (but every other device had no problems with conenction, ipad, galaxy s, laptops or even TV), so I took another router (techniklab) and I have the same problem.
On both routers in "active clients" I saw the phone when it was trying to connect, logs looks like:
Code:
Aug 20 22:13:31 wlan0: WPA2-AES PSK authentication in progress...
Aug 20 22:13:31 wlan0: A wireless client is associated - 50:2D:1D:E2:8A:87
Aug 20 22:13:31 wlan0: Open and authenticated
Aug 20 22:13:53 wlan0: A wireless client is disassociated - 50:2D:1D:E2:8A:87
Windows on my phone is up to date, router firmware also.
I can add that from couple of days I have Windows 8 (on PC) and it also cannot connect to my router, could it be some problems in new microsoft windows??
Any suggestions?

loose wifi

postm said:
Yesterday I encountered an issue with N4 unable to connect to a Wifi. I was at a customer, trying to login to guest wifi.
When I entered the password, the AP would disappear and went to "Not in reach" status. It would be available agaib only after a forgot the network and re-scanned manually.
I had access to a iphone and ipad and samsung Note at the time, all at the same spot. All had strong wifi and no problems connecting.
Unfortunately, I was unable to find out any more details (wifi model, channel...).
I'm on 4.2.2, PA 3.1, no kernel mods.
Click to expand...
Click to collapse
Thats exactly the problem i get, only when am at home, my rooter is a d-link dir615 n300.
Does anyone know how to fix that loose wifi connection problem?
Sometimes i need to rescan 2-3times before it recognize my wifi.
It seem that i get this problem only at home.
My tab10.1, my xperia, my gf pc and my desktop pc have no problem finding the wifi
Please i need help

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