Hi, I got the X1 about two weeks ago.
I just notice that my screen on the bottom left corner is a bit lifted.(I mean it's firm butthe position of the lcd is not good, it's rotate a bit. )
I also noctice that there's an orange light line down there too.
This orange line is easily visible in the dark room.
It seems like the backlight is leak.
Do you have the same issue?
Could you check yours ?
Do you think it is a defective unit?
Should I get a replacement?
Thanks
Sorry for my poor English.
Jack
Here's the pic.
yup...another problem...
I suggest you should ask for a replacement...
Related
Well this could be really e serious problem:
using my X7500 I noticed the display light level decreasing a little bit. I supposed it could be a wrong impression of mine. So I tried to push the upper side of metal case and I noticed the light coming up. Then I made a little pression on the same edge (near HTC brand as well the lower opposite side) and the light decreased again.
I assume there must be a problem with led position under metal cover. It's eneogh a little pression to have problem with light display. Maybe it could depend on "shock" due to the keyboard hook-up that could damage led connector inside...
Please help and tell me if you have noticed same problem...
Please any suggestions for this problem?
asci said:
Please any suggestions for this problem?
Click to expand...
Click to collapse
Sorry asci - not come across this problem with my Ameo.
Hi...
try to make a little pression under jog dial button...around that area and notice if something happen with brightnes.
Thank you for your courtesy.
asci said:
Hi...
try to make a little pression under jog dial button...around that area and notice if something happen with brightnes.
Thank you for your courtesy.
Click to expand...
Click to collapse
Tried the suggestion you made but no problems here either asci. Maybe your unit is faulty. Try returning it due to electrical shortage or something similar. It certainly does not sound normal.
asci said:
Hi...
try to make a little pression under jog dial button...around that area and notice if something happen with brightnes.
Thank you for your courtesy.
Click to expand...
Click to collapse
Yeah, tried that - absolutely nothing happening.
I turned it back to assistence...it seems to be an isolated case, and they could tell me when I'll have it back.
HTC customer care: bad assistence:
1. they didn't solve my problem yet;
2. they didn't answer to my mail.
I purchased an HTC X7500 on 21.05.2007. After two days it immediately showed some problems related to LCD display. In fact on making a light pressure all around display metal case, especially near the hardware buttons on left side, the LCD background light became weak as it loosed brightness.
I brought it immediately to a technical customer care for reparation. After two weeks it returned back but the problem related to display brightness still persist.
1. The backlight is weak and display is not so bright and not stable too as the very first time I tested it. Now when I connect 4 in 1 cable or mini USB one, and some time even when a set stylus in its lodging, by doing some little movement of the cables connected or of the stylus in its lodging, the backlight display increases to its normal brightness level for while after that it turns itself weak so that display colors appear not vivid and with a lack of brightness. Before testing it I verified that all backlight levels were set on maximum level with any power option.
2. When I browse through menu icons and select them (without launching application) their appearance is not stable and it seem to flicker.
3. If I set a white background on display it seems to be completely crossed by horizontal stripes and its appearance (color and brightness) is poor.
So today I had to come back to HTC customer care point to leave it for the second time in twenty day.
I would like to point out that I am a professional user and I’m really disappointed about it. I had to bring my device to a technical assistance point twice and the first time, I had it back not repaired.
Considering that, and also considering its high price and that it came with original unmistakable manufacturing faults, I am asking to HTC for a replacement of the device with another X7500 perfectly working.
Best Regards.
asci said:
HTC customer care: bad assistence:
1. they didn't solve my problem yet;
2. they didn't answer to my mail.
I purchased an HTC X7500 on 21.05.2007. After two days it immediately showed some problems related to LCD display. In fact on making a light pressure all around display metal case, especially near the hardware buttons on left side, the LCD background light became weak as it loosed brightness.
I brought it immediately to a technical customer care for reparation. After two weeks it returned back but the problem related to display brightness still persist.
1. The backlight is weak and display is not so bright and not stable too as the very first time I tested it. Now when I connect 4 in 1 cable or mini USB one, and some time even when a set stylus in its lodging, by doing some little movement of the cables connected or of the stylus in its lodging, the backlight display increases to its normal brightness level for while after that it turns itself weak so that display colors appear not vivid and with a lack of brightness. Before testing it I verified that all backlight levels were set on maximum level with any power option.
2. When I browse through menu icons and select them (without launching application) their appearance is not stable and it seem to flicker.
3. If I set a white background on display it seems to be completely crossed by horizontal stripes and its appearance (color and brightness) is poor.
So today I had to come back to HTC customer care point to leave it for the second time in twenty day.
I would like to point out that I am a professional user and I’m really disappointed about it. I had to bring my device to a technical assistance point twice and the first time, I had it back not repaired.
Considering that, and also considering its high price and that it came with original unmistakable manufacturing faults, I am asking to HTC for a replacement of the device with another X7500 perfectly working.
Best Regards.
Click to expand...
Click to collapse
Good luck and let us know how it turns out. I hope HTC doesn't become so big that they stop listening and taking care of their customer. I would hate to look for another high end phone manufacturer.
Arrived today...replaced.
Hello,
I have a little problem with my touch's display. In the left corner there is a little white area ... what's wrong with my touch?!
I took a picture to describe my problem better! have a look please?!
http://img111.imageshack.us/img111/4439/touchmarkedcg7.jpg
I think display replacement should help.
As a fresh owner I have a few questions:
1 - The lower right corner of the front panel wobbles (?), moves slightly on touch, I can press it for about 1mm (see the attached screen). It is especially annoying when pressing OK or dial off (or whatever the button is called). Is it normal?
2 - The screen has a slight green tone (hue), can anything be done with it?
3 - LCD has noticeable light leaking near the bottom side, again, is it normal? (Well, the screen does not work now anyway, gotta flash the phone.)
Thanks
Biges said:
As a fresh owner I have a few questions (too lazy to search):
1 - The upper right corner of the front panel is flimsy (?), moves slightly on touch. It is normal?
2 - The screen has a slight green tone (hue), can anything be done with it?
3 - LCD has noticable ligh leaking near the bottom side, again, is it normal? (Well, the screen does not work now anyway, gotta flash the phone.)
Thanks
Click to expand...
Click to collapse
(1) I have no issues with this, seams fine on mine
(2) I cannot notice any hue, maybe you have a faulty unit given the blue colour and the movement of the panel.
(3) Yes LCD light is noticible, I also get leaks through the optical pad when I have the notification LED's on
1. I got some small loose on the front pannel upper area, it's especially felt when You hold the phone in one hand and work with Your thumb pressing the screen or just put the phone to You ear. You feel then the pannel moves a bit down. Maybe thats normal or just the build quality is not so good at all.
sounds like you have a faulty one. mine is solid as a rock. the loose screen and the green hue could be related. there shouldnt be any discolouration at all and i can only see it getting worse to be honest. where did you get it? if its somewhere reputable then id take it back and ask for a decent one while its still in warranty.
i do have tiny bit of light leakage near the buttons, that does seem common.
Mine is well made too, no hardware problems.
I have a silver one, solid as a rock, light leaks are present though...
Hi guys, sorry if this has been posted, tried searching and couldn't find anything.
Anyways, I want to know something about the phones screen and I would like to conduct a little test.
Could you hold your phone in front if your face and turn the phone to your right (as you would if you wanted to show someone the screen full on who was sitting on your right) and look if the screen inherits a blue tint. Repeat this but to the left and see if the screen inherits a yellow tint.
It is seriously noticable on my device and I want to know if it is just me. Thank you.
P.S. I have had my phone for around a week and the bottom 1/3rd still has a slight yellow tinting. Any idea is this fades or is this just a dud LCD?
oddlyshapedstickman said:
Hi guys, sorry if this has been posted, tried searching and couldn't find anything.
Anyways, I want to know something about the phones screen and I would like to conduct a little test.
Could you hold your phone in front if your face and turn the phone to your right (as you would if you wanted to show someone the screen full on who was sitting on your right) and look if the screen inherits a blue tint. Repeat this but to the left and see if the screen inherits a yellow tint.
It is seriously noticable on my device and I want to know if it is just me. Thank you.
P.S. I have had my phone for around a week and the bottom 1/3rd still has a slight yellow tinting. Any idea is this fades or is this just a dud LCD?
Click to expand...
Click to collapse
I have the same tinting effects when I angle the phone, it's noticable but it doesnt really bother me.
This has already been confirmed...mine does it too.
+1 another one here. It is a slight tint though nothing to worry about or notice, unless you are looking for the tint.
The viewing angles on this phone aren't the greatest if that's what you're getting at :/
i have broken my screen (touch amoled, all the screen) and i bought another one from ebay
looks original and arrived in a samsung service pack box
this new display have something strange in colors when the backlight is low, looks like...don't know how to explain but the colors are not perfect as they were with the factory screen...somehow a little bit green (always when light is low)
anyway sometimes now, like one time every week, after i while i'm using it, the screen go crazy and when i touch it, i see (developer, show touch dots) random touch around my fingers
some days ago this problem happened when i was in a call, me and my interlocutor, we heard a strange noise like bzzzzzrbrbzbrbrbzzzz when i was touching the screen, so there was the touch crazy problem and some strange noise when i was touching the screen
a reboot and everything is ok for some day....
i hope you had understood my poor english
opinions? what can i do? :crying:
ps. i have a 9506
It's probably a fake screen. That would explain your color problem and touch problem.
Pwnycorn said:
It's probably a fake screen. That would explain your color problem and touch problem.
Click to expand...
Click to collapse
the screen resolution is correct and with high backlight the colors are perfect, looks like original on the front and on the back
how to check if it's fake?