Database Users

When call answered, screen turns off

Every time i call someone, when they answer the call the screen turns off.
If i want to end the call or do anything else i have to turn the screen back on before i can press end.
Is there a way to stop this happening?
I have tweak_HD and changed all the settings on that but it still does it.

You have a soft key down to the right for ending calls. The screen turns off so you can stick the phone between your shoulder and ear if you must do something with your hands while in a call and thus not click something with your ear or face

The same problem.
Tweak HD did not resolved this issiue. Any other ideas cause it's relly annoying from mu point of view

already discussed
this is aproblem discussed many many time, is an energy setting. with HD tweak i think you can solve problem. but when you are in a call and screen goes to sleep tap on the on/off button of the blackstone and your screen retake from sleep.

pitt1983 said:
this is aproblem discussed many many time, is an energy setting. with HD tweak i think you can solve problem.
Click to expand...
Click to collapse
I got Tweak HD and like I said before - it did not solve this problem
pitt1983 said:
when you are in a call and screen goes to sleep tap on the on/off button of the blackstone and your screen retake from sleep.
Click to expand...
Click to collapse
I belive we're looking for solution which doesn't involve any buttons

The best solution should be to use the "light sensor" to turn on the screen soon as we remove the phone to our ear

I have heard that S2U2 (freeware) automatically turns the screen off when a call is connected and then automatically turns the screen back on when the call is disconnected. If you want to use the screen during the call, you need to slide your finger on the screen to unlock it.
I'm not sure if this directly addresses your problem, but it might be an option to try out. I have never used S2U2, so unfortunately I cannot confirm what it can and can't do or how well it does what it does.

MonteCristoffOn said:
After searching all day long (and testing too)... Good news for #1.3! I've found it!!! (poor HTC guys who want to hide all their tweaks...)
So, I will publish a new version tonight with this and some other minor corrections.
Don't forget to ckeck it via AppToDate (thanks again Paul, for this great neat app).
Click to expand...
Click to collapse
from Tweak HD thread
Well, we will check it in the evening than

Backlight dims, power button doesn't work properly...

I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.

pdiaz said:
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
Click to expand...
Click to collapse
Sounds like it's going all haywire. If you've had it less than a year, I'd send it in real quick. Sounds more like a hardware problem.

I don't think it is hardware as a hard reset fixes it...it just recurs down the track. I have done a hardrest and reinstalled all my apps and it is working great again but I was wondering if I should be checking somewhere in the registry for an aberrant setting. I am u using a backup image program so at least when it happen again I an restore my system more simply.

But then again, all the symptoms you mentioned point to a hardware defect. You could try to find a tweak, but like all electronic devices, it's the luck of the draw. Try emailing HTC and see what they say.

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed

did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?

i had it to only closed al my apps in taskm and it stoped flickering

My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?

I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.

I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.

linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)

johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
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Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.

I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!

Buy pocketshield, problem solved.

i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.

Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.

theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me

Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos

Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...

But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.

The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1

Thank you very much. I opted for the hard reset option... I hope it stays ok this time!

My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved

i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

Lock screen when on Call?

Ok guys I am searching but i need my screen to lock when im on a call i even managed to get into comm manager today and put the phone into flight mode what the hell ?? lol

when u put the phone to your ear, the proximity sensor should automaticaly turn off the screen.

It does but sometimes if i change ear if im on a call for a long time obv the screen comes on its just annoying i have even cut a few people off, surely im not the only person who cant take a call properly lol

Demon_man said:
It does but sometimes if i change ear if im on a call for a long time obv the screen comes on its just annoying
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Click to collapse
THIS!!!
Absolutely ridiculous.

actually... sometimes i dial a number and put it to my ear... and when it starts ringing the screen comes on... i hate this... anyone knows why?... the sensor is fully covered...

Same problem...I already opened a thread for this, but no solution (apparently)
It's really annoying!
It would be just great if we had a menu button to turn it off again.

Contacted HTC, waiting for reply.

They replied that this is a normal behavior and nothing else we can do, onoly find some app which does that.
Any ideas?

http://thewingster.com/smartlock.aspx

@ EgoMaximus
good find im trying it now seems to do the trick,

Try InCallLock as well
http://forum.xda-developers.com/showthread.php?t=556801 disables hardware buttons, good when taking phone out of the pocket or so.

so i deleted that app, what happened to my slidey lock screen?

Pocketshield can do that.
See an in-call demo: http://www.youtube.com/watch?v=bMf8C5k7TGM#t=0m55s

Does the hardware windows key then 'lock' in the bottom left not do it?

i think wețre deviating from the main problem... out of the box HD2 SHOULD know to "close" the screen when in a call and covering the proximity sensor...
for me it does this as supposed but not always....
normal behaviour... make a call... put the phone to the ear... as long as the phone has the sensor covered the screen stays off
my random behaviour.... press call... put the phone to my ear (the sensor fully covered)... the screen turns off... when it starts ringing the screen goes on.... i take the phone away from the ear and put it back... the screen goes back off.... when the other end answers the screen goes back on... putting the phone away and back to the ear turns the screen off again.....
THIS DRIVES ME CRAZY!!!

ccezar2004 said:
i think wețre deviating from the main problem... out of the box HD2 SHOULD know to "close" the screen when in a call and covering the proximity sensor...
for me it does this as supposed but not always....
normal behaviour... make a call... put the phone to the ear... as long as the phone has the sensor covered the screen stays off
my random behaviour.... press call... put the phone to my ear (the sensor fully covered)... the screen turns off... when it starts ringing the screen goes on.... i take the phone away from the ear and put it back... the screen goes back off.... when the other end answers the screen goes back on... putting the phone away and back to the ear turns the screen off again.....
THIS DRIVES ME CRAZY!!!
Click to expand...
Click to collapse
+1000000 Since I have my HD2 I read all the forum to find a solution.
This is the only message I can read I find someone really boring with this problem. This is for me the problem Number 1 of the HD2.... the only one in fact .
I saw o lot of nice CAB for HD2, a lot of nice tweak etc... So why can't we find a CAB or why HTC make a patch for this boring bug..
Are we the only 2 HD2 owner to be really bore ?

this really p!sses me off too! during the lat 3 calls i accidentially hung up at least 3x per call will try the cab posted earlyer.

i just don't get it why is so hard to provide this feature wich is on every standard rom...

HTC Roms will not do that by default, neither the WM standard lock. You need a 3rd party screen locker

oh yes they do... with my stock rom when in call there is a courtain over all the buttons like mute, speaker etc... when that courtain is active nothing works except the start/end call and slide the courtain to gain acces to other buttons... so the uper bar is not activated if touched....

[SOLVED] cannot hang up during call

I noticed this problem:
when i start a call, my screen become black and i cannot hang-up the call.
anyone with same problem?
another little question:
i have a time-limited data plan (40H /month) is there a way to know if my HD2/WP7 phone is connected or not? or a way to control my data connection?
thank you!

I have the same issue. If I hold the proximity sensor directly to a bright light source the screen comes back on but I'm not always near a bright light source. I've been making calls on my bluetooth headset because that has a hardware hang-up button. If someone could work out how to hook up the hd2 hang-up button this would be a massive help...

EDIT: i make some test, plese discard this post (test result in post #5)

I'm not sure about yours, but after I finish my call I just remove my phone from my ear then the screen show up . Regardless where I am (dim or bright place) the screen responds to the movement of the phone away from my ear .

ok, i make some other test.
confirmed, we have some problem with proximity sensors.
when i make a call, the screen become black. immediately, witoutn anything else.
wen i remove the phone from my ear the screen will NOT come up UNLESS the other part hang up.
for example: if the other part use an answering machine, i am able to record my message, but the screen DOES NOT comes up when i remove it from my ear.
if the other part is a friend, and HE hang up the call, my screens lights up, again, sayng "call ended". then return to the home screen.
if i'm in-call, and i expose the phone to a bright light, the screen comes back too, sowhing all in-call options (speaker activation keypad, and some other things)

Just press the normal hang up button and that should act as the power button to bring the screen back on...

B4PJS said:
Just press the normal hang up button and that should act as the power button to bring the screen back on...
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Click to collapse
during call this button doesn't do nothing.... already try with all button..
i just play with registry entries, some are interesting.
HKLM\Drivers\Builtin\Proximity
ScreenOffDebounceTime DWORD:50 (Decimal value)
ScreenOffThreshold DWORD:256 (Decimal value)
But i cannot figure how they affect screen (i try to change their value with no effect)

update:
seems i fix it!!!
after an UPGRADE (hehehe) to winMo 6.5, i realize that problem still exist.
then i remove a portion of the screen protextor and proximity sensors works again!
even if i use original HTC screen protector... :\

nushuth said:
update:
seems i fix it!!!
after an UPGRADE (hehehe) to winMo 6.5, i realize that problem still exist.
then i remove a portion of the screen protextor and proximity sensors works again!
even if i use original HTC screen protector... :\
Click to expand...
Click to collapse
I've tried that already but it didn't work for me. I did have my screen replaced so I wonder if the problem started then...

Same to me... Is this a replaced screen issue?

Strange one this...the red button (bottom right of the 5 physical buttons) just brings the screen to life for me and should work I would have thought regardless if screen is replaced.

hey guys i am facing a problem too with my tmous hd2...i have dual booted it..when i make a call in android or win7 proximity sensor doesnt turn off the screen at all.....so i end calls without my knowledge and intent.....anyone facing similar issues??? anybody knows any solution???