Hi Folks,
Has anybody else has a problem with 'ghost' voicemail icon in the Status Bar (the icon showing when there are no new Voicemail Messages). It only happens occasionally, mainly after SMS or emails are received.
Also, this may seem like a silly question - How do you turn the alarm off!?! I press the 'drop call' in the bottom right which stops the noise, but the icon still sits in the status bar!
Thanks in Advance!
Are you using your phone on Orange UK? I ask this because I am, and a couple of my Orange phones in the past have had this "problem". In every case, I have been able to get rid off this by calling Orange Customer Service on 150, then going through the myriad of voice menus to actually speak to someone concerning a Voice Mail problems, they can "refresh the voicemail settings" on their systems. This usually solves the problem. Hope it helps for you.
(Obviously if you're NOT with Orange UK, whoever your service provider is should be able to assist you in a similar way. Years ago when I was with Cellnet (that gives you a clue how long ago it was!) and Vodafone, they didn't use the voicemail icon, they used to just send you a text - I don't know if this is still the case or not.
Solution
I've just got this problem tonight. I couldnt get rid of the voicemail icon or that i had a voice message. what i did to get rid of it was phoned my phone from another and left a message. called voicemail, listened to message and deleted. the icon has now dissapeared.
Thanks to both of you for the solutions - I found frustin's to be the quickest option and save my time asking the Orange Call Centre to help. Annoying problem though!
Related
Anyone able to help me out on this one?
I got a voice mail message the other day. Listened to it the next day and then deleted it.
The voicemail indicator (you know the one that looks like a tape symbol) is still in the bar at the top and i still have 'notification' on the bottom left soft key.
I do not have any voicemail messages and i have rebooted (soft) the phone. Cant get rid of the damn thing - getting anoying now...
Any help appreciated.
Simply call your voicemail, listen to a message, delete a message. pause (play around in voicemail for a few moments) then hang up. If you have no voicemail messages to delete, call yourself and leave yourself a message. I have/do get that problem from time to time. It appears voicemail only communicates with the phone as a one shot basis only - T-Mobile really needs to address that issue.
Hope that helps,
Best regards,
Brad
Yeah - thanks for that. Sorted out my problem. Took a couple of attempts, but its gone now
Hey all,
So I did a search for this and didn't find it, but if I am stupid and just missed it, I appologize in advance.
When I get a voicemail, the notification pops up and I hit dismiss. The notification still stays on the 'desktop' and I can't get to the notiifcation of the missed call.
Is there anyway to actually dismiss the notification of voicemails and reverse the order so that missed calls notification comes up (so that I know who left the possible voicemail)?
Thank you for your help.
-ChiefJustice
you need to tap on the voicemail icon at the tome bar (on the right next to start menu) - this will bring up an extended menubar which you can then tap on the missed calls icon.
or press call button to goto the phone, use the menu opton to view call history.
Yeah, I know of that meathod, but is there anyway to make it the missed call the first default notification?
And also, is there anyway to truly dismiss the notification but let the voicemail notificatin stay up top? On a normal phone, it says you have a voicemail and it lets you use your phone normally after that, not insisting on you checking the voicemail.
Thanks for all your help.
I second the issue!
This is especially severe when one is in Europe and has no intention of checking voicemail until returning to the states (or vice versa, I suppose). I have several times checked voicemail from overseas just to get rid of the notification.
Apparently, the Cingular 8525 (Hermes) has the same issue. I've opened an official ticket with Cingular/HTC and will be posting the replies. I guess this is a WM5 issue, since WM6 fixes the bug. But since there's not official upgrade that fixes the bug, I will stay on their asses until they do. However, since I don't have a Cingular 8125 (Wizard), I can't pursue a fix for that model. Who knows, maybe a patch will fix both models. Here's the thread: http://forum.xda-developers.com/showthread.php?t=299865
Has any body else got the same problem as me. when ever somebody leaves me a voicemail the phone doesnt show voicemail notification, unless i soft reset, then as soon as the phone boots i get the notification. its the same when i've listened to and deleted the message, the notification will not go until i soft reset.???? i'm on the orange network and tried all the different cabs and regedits that i can find to fix the problem but no luck yet!!!
There are two ways of voicemail notification. One is a normal SMS from your mailbox. The other is a system message shown on the top of the screen. Many providers only support the SMS notification.
I have a HTC HD2 and when the screen is locked, it shows a number 1 (identifying that i have a notification).
When i tap the notification icon, it drops down and shows me the voicemail icon - which means i should have a new voicemail message to listen to.
If i slide the voicemail icon, the phone goes straight to phone book, but when i call my voicemail - there are no new messages...
I have tried everything and i just cant get rid of this voicemail icon! I DO NOT want to do a hard reset.... Please let me know how to sort this out...
+1.
I'm too having this problem. Whenever there's a new email notification on the lock screen it always shows there are 2 messages, one being a voicemail.
I can't find a solution for this problem here on XDA (if anyone has a search string for me, please let me know )
I remember Nokias having ghost voicemail messages, these were reset by the mobile service provider, check with your network just in case.
Possible Solution...
I'm not an expert, but I kept noticing this problem as well (HTD2 on AT&T). Happens after a hard reset OR if AT&T updates their network or something (who knows).
Anyway, experimented and found if I left a message to my phone from another line right after a reset (when I was seeing the "ghost" voice mail notification), allowed the message to register on the HD2. Turn screen off then on. Slide VM notification. Dial VM. Check the messages and delete all (press 7 to delete). Exit VM with * key. And the ghost notification disappears. I will update if this works in the future.
Hope this helps someone.
No problems with HD2 and PocketShield
mpob1977 said:
I have a HTC HD2 and when the screen is locked, it shows a number 1 (identifying that i have a notification).
When i tap the notification icon, it drops down and shows me the voicemail icon - which means i should have a new voicemail message to listen to.
If i slide the voicemail icon, the phone goes straight to phone book, but when i call my voicemail - there are no new messages...
I have tried everything and i just cant get rid of this voicemail icon! I DO NOT want to do a hard reset.... Please let me know how to sort this out...
Click to expand...
Click to collapse
Some consumers reported ghost notifications on the Touch Pro 2. I don't know how they fixed them but I know they did. You may want to search those forums to see if the same solution can be used on the HD2. I think it should given that the operating software is pretty much the same.
any solution ?
i tried this but doesnt workhttp://forum.xda-developers.com/showpost.php?p=7731861&postcount=10
After unlocking the phone and switching networks, I no longer get the voicemail notice on my Today screen. I still get a text saying I have voicemail, and even the speech bubble icon, but the Today menu item which took me directly to voicemail no longer comes up. Is there a way of configuring this?
Cheers