hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
Click to expand...
Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
Click to expand...
Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
Click to expand...
Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
Click to expand...
Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.
Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..
Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!
Hi Guys,
I have a problem on receiving notification when receiving emails in my exchange mailbox but filtered to subfolders of main INBOX.
It's very important for me as I'm missing e-mails without notification and I need to check each subfolder manually for new mails, which is unacceptable.
I contacted HTC couple of days ago and they were not aware of this problem. *shocked*
Is there are any workaround on this, I'll be forced to flash a vanilla rom and put spbshell if this is not resolved in near feature.
Or change the phone, which will be the easiest.
You mean you have set it up and it is alreadyn syncing to subfolders correctly, and what you need is the mail notification?
I thought this was how Windows Mobile has always worked?! - which is why HTC is not aware of the 'problem'.
Certainly, WM 6.1 Pro did not alert for new messages in sub-folders (even though they were sync'd and downloaded).
I found a solution:
in outlook 2007 go to Tools --> Rules and Alerts. edit the rule for the subfolder you want notifications for. Activate "display a specific message in the New Item Alert window. The message doesnt matter. Now your HTC HD2 with sense UI will notify when you receive a message in a subfolder.
A small negative side effect is the pop-up in your outlook
wallii said:
I found a solution:
in outlook 2007 go to Tools --> Rules and Alerts. edit the rule for the subfolder you want notifications for. Activate "display a specific message in the New Item Alert window. The message doesnt matter. Now your HTC HD2 with sense UI will notify when you receive a message in a subfolder.
A small negative side effect is the pop-up in your outlook
Click to expand...
Click to collapse
And just in case someone is using the Outlookanywhere web app to read his e-mails (so I synchronise the phone by an Internet connection, and not with the computer)?
I just picked up my T-Mobile US HD2.
I set up my Activesync corporate account.
Inbox, Tasks and Calendar.
My phone basically becomes almost a brick. Cannot access HTC UI screens at all. I can press the start button and get to the WM screens.
I then changed my ActiveSync settings to NOT sync my inbox. Once all of the e-mails were deleted, I was again able to access the HTC screens.
One major point to note. I have hundreds of subfolders under my Mailbox in the Outlook Mailbox that is being synced. I had not selected any of the subfolders in my mailbox to be synced. I believe that just the folders are bing sync and totally screw up Sense.
I tried a 6.5.3 ROM on my old TP2 awhile back and ran into the exact same issue.
It happened when I attempted to setup exchange sync for my google account. Friggin thing shows 2 unread messages on the home screen and it WON'T go away. I deleted all of my e-mail accounts and the active sync profile with no change. Soft reset, hard reset and still no love.
Any suggestions?
Also I love Dutty's HG rom, but there's now no voice dialing. It would seem as though there isn't a way to put it back on unless I go back to the original ROM that shipped. Is that correct? I can't seem to find a concensus on a decent replacement program.
Try going to email tab > Inbox > Inbox again on the top left
Check if there's any unread mail there.