Hi
My X1 has gone back to vodafone UK.
Not for any fault of the X1, not due to the coverage, but due to a mad vodafone policy that means that if you don't give them your PAC code when you order, you will never-ever be able to port a number in later.
This differs from all other UK networks on which you can port numbers in ad-hoc during the contract.
The reason, of course for not porting a number in at the time of order is that I wanted to check out the phone/network before switching from T-mobile.
The only way to port in not is to return the phone under the 14 day policy, then re-order it (entering your PAC) - (and have them do another credit check on you).
I shant be re-ordering, its back to my MDA Vario III for me. Maybe one day, t-mobile UK will get some phones worth having in...
Nigel
Why don't you just buy the phone, unlocked from clove.co.uk I think its like 525 w/ VAT which is pretty steep, but I don't know what you paid from Voda either. Also..I am pretty sure even the Vodafone "branded" ones are infact unlocked anyway and useable on tmobile-UK.
Or do what I, and Orange customer, did.
Order it new on Orange (mobiles.co.uk and E2save are selling them on Orange contracts)
Got a PAC from Orange for my existing Orange number.
Port it onto a pay as you go sim like Virgin.
Get PAC from Virgin and port number back onto Orange within the first 3 months.
You have just 'upgraded', but got a deal as a new customer
@mlinz: I would never, ever pay £525 for a phone!!! Mine was £50 on a contract through vodafone.
@kr00t0n: I've done the port elsewhere then back to get the same deal as a new customer trick before - but its too much hassle + you have to cart 2 phones around for a while. I'd rather cough up the additional few quid and save the hassle.
I had the phone I wanted on the network I wanted @ the price I wanted, but they would not port in my old number (of 15 years).
Nigel
Play
Or you can buy from play.com @ 499 GBP
veletron said:
@mlinz: I would never, ever pay £525 for a phone!!! Mine was £50 on a contract through vodafone.
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Click to collapse
When people are buying their phones outright they're usually going to use it with a pay as you go sim or a cheap contract they already have. Depending on your useage, this can work out much cheaper for you than £50 "for the phone" and, for example, an 18 month £35 contract.
Myself I got mine from Vodafone on an upgrade by calling them up and telling them I was leaveing. It seems to be the only way I can get a decent phone from them, because if I walk into a shop and ask them for an upgrade all they offer me is seriously bog standard phones, worse than the K800i I was on previously.
I pay £27 a month contract, and a £5 per month for 500mb data. Granted this is a 24 month contract, but the phone was free, and I can upgrade after 9 months.
Over 24 months that's a whole £768 I've paid to vodafone.
Compare that to, say, paying £500 for the phone and having a simple £10 contract for 24 months... £740.
I just don't have the money up front to stup for an unbranded phone, so I went with what I already had setup and got what I wanted, and I'm happy. It's just that £500 for a phone sounds extortionate, but when you factor in how much you actually pay to the carriers over the lifetime of a contract you can see that there isn't much difference in paying upfront or taking out a contract in the end.
I got mine from mobiles.co.uk on O2 (yeah I know NOW the reception is poor) for £29.99 then £35/month for 18 months (600mins, 500text, unlimited [yeah right] web).
I can confirm its unbranded, unlocked and quite silver.
I didn't think I would like the silver one but actually I love it. Only catch is as others have mentioned, the battery cover keeps coming loose.
SquidgyB said:
When people are buying their phones outright they're usually going to use it with a pay as you go sim or a cheap contract they already have. Depending on your useage, this can work out much cheaper for you than £50 "for the phone" and, for example, an 18 month £35 contract.
Myself I got mine from Vodafone on an upgrade by calling them up and telling them I was leaveing. It seems to be the only way I can get a decent phone from them, because if I walk into a shop and ask them for an upgrade all they offer me is seriously bog standard phones, worse than the K800i I was on previously.
I pay £27 a month contract, and a £5 per month for 500mb data. Granted this is a 24 month contract, but the phone was free, and I can upgrade after 9 months.
Over 24 months that's a whole £768 I've paid to vodafone.
Compare that to, say, paying £500 for the phone and having a simple £10 contract for 24 months... £740.
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Click to collapse
I dont think £10 contract will get you internet access so you'll be paying at least £15 per month, so the deal isn't as good.
I went through all this when I changed and decided to go with a new contract.
I also got the phone for free, free headset and pay less than you with VF, sweet talking in the shop works wonders when there's sales targets to meet!
Hi
I use the phone as a modem every day on the train, transferring about 2.5-3GB/mnth. I HATE to think how much that would be on P&G!!!
I've had t-mob stores bend over backwards to meet or exceed the deals that are available from the online crowd, so its worth haggling.
Nigel
Expansys will sell you one on a t-mobile contract
Hi
Looked into this suggestion (sim free phone then cheap contract) further. I never use the phone for phone calls, only for texts/internet.
Comparing Voda with Voda...
Voda do a base SIM-Only 30-day rolling contract for £10/mnth (75 mins/500 texts), then you can add their 'unlimited' (aka 500MB/mnth) internet for £7.50/mnth. Works out quite favourably:
Sim Free Phone: £500, 12x10+12*7.50 (for internet) = £710
Voda 12 month contract for phone:
Phone: £300, 12x30+12*7.50 (for internet) = £750
Voda 18 month
Phone: £150, 18*35 (internet included) = £780 (but your getting an extra 6 mnths line rental here)
So... I never thought I would buy a phone sim-free, but that's what I am doing. There is a saving over a 12 month contract for me (I don't use many minutes) + I can tell voda to get lost with 30 days notice. Of course, if you take the contract out over 18 months then you are essentially getting an additional 6 months service for 780-710 = £70 quid - in 12 months i'll be wanting a new phone anyway.
I pay T-Mob £35/mnth at the moment including WnW Plus (3GB/mnth). I'll get a USB dongle from them for my on-train internet access (£15/mnth). Saving myself 2.50/mnth over what I pay at the moment. This has several advantages:
- Non carrier branded phone - fetches more on ebay when I am bored with it!
- Don't have to wait for voda to release SE's updates
- Just a 30 Day contract with voda
- No Messing with bluetooth-pan for net access while on the train
- If no T-mobile coverage, I can use laptop with vodafone via BT PAN
- Superior 2G coverage for weekends in remote parts of Scotland
- Still enjoy superior 3G coverage and speeds of t-mobile on laptop
- No more feeling that I have to wait for contract to expire before upgrading - and finding that upgrade deals are poor!
Only trouble is, clove.co.uk have sold out and expansys want to rip me off (£584). I ordered from SuperTrader.co.uk (£500) (reasonable pricegrabber etc ratings). I phoned before and agreed that they would ship fri for delivery sat (today), paid the extra £8 for Sat AM special delivery, and the barstuards never bothered to stick it in the post - despite having charged my card for the device and for £15.99 SAT AM delivery.
So... DON'T buy from SuperTrader. I have cancelled my order, and will wait for clove to get them back in again.
Nigel
Related
Ok - time to take the plunge to put away my trusty P900 and get a Wizard in what ever guise it is in the UK - either with T-mobile/O2 etc. Currently with orange but can move anythime I want,
Anyway - wondering if anyone has found a really good deal on it - and if so - care to tell me /us where - so I can order one. Looking at cheapest option over a 12 month period preferably but may go for a 18month contract is the deals really good.
Scott
Depends what kind of usage you intend on. For example, you can get it on O2 online 100 for £99.99. That's £25 per month with 500 texts and 100 anytime cross network calls.
T-Mobile is similar though with around 100 texts i think.
Anyone know of any other good deals or perhaps have any idea of how much an upgrade on this thing costs? I am currently on the tariff above and am worried that it'll cost me loads to upgrade :-(
Dr Doom said:
Depends what kind of usage you intend on. For example, you can get it on O2 online 100 for £99.99. That's £25 per month with 500 texts and 100 anytime cross network calls.
T-Mobile is similar though with around 100 texts i think.
Anyone know of any other good deals or perhaps have any idea of how much an upgrade on this thing costs? I am currently on the tariff above and am worried that it'll cost me loads to upgrade :-(
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Click to collapse
I just took out a new Web and Walk contract on T-Mobile, you get 200 minutes, 5 picture messages and 40mb GPRS to use per month. Its 16 quid a month for 9 months then 29 a month for another 9, over 18months. The Vario is free so to speak, I could not believe how cheap it was, because on their site the only way to get phone for free is to have 1000 mins contract at 80 a month and thats not including any GPRS.
I did this in the T-Mobile shop, they said its an introductory offer for Web and Walk and its very cheap indeed. But you need to go to your local T-Mobile shop, in Chester we have two, one is not very good the other is excellent, so just find a good shop with decent staff.
Have a look here
http://www.mobilefun.co.uk/t-mobile/8264.htm
wadialdoor said:
Have a look here
http://www.mobilefun.co.uk/t-mobile/8264.htm
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The third one down says £38, web and walk 200, but you get some 1/2 price line rental at £19. I'm paying 16 and it goes up to 32 for 9 months, not 29 as i said before, which is cheaper than that if you go direct to T-Mobile shop.
I'm on the same T-Mobile deal.
200 mins, 40MB of GPRS. "Self service" knocks a few quid off, too. Phone is free, and it's 9 months half price line rental, 6 months full price, then the last 3 months half price too.
You can change tariff after 11 months.
it is an 18 month contract, and there's no 14 day "cooling off" period.
Cheers for that. Am i right ref change of tariff, anyone know if you downgrade the tariff after 11 months - do they claw back any money?
Scott
I'm on Web and Walk 200 mins 40mb
Half price line rental for 12 months normal price for last 6
Self service for extra cheapness.
Free handset.
I can't tell you the exact costs because i was a little hungover when i ordered it (from tmobile telesales which was a better deal than the tmobile store) and i haven't had a bill yet
P.S i had a 7 day cooling off.
Cheap vario
http://www.scancom.co.uk/product.php/1202/330//244cc65073bacb35ea31039e26c4d0ad
This is the cheapest package I found to get a Vario, on Ufix 15. I wasn't interested in the contract, just the phone.
Is the Self service option only available if I order via T-mobile shop - as not seen it yet on a website. Handy to save a few quid
Scott
slewis1972 said:
Is the Self service option only available if I order via T-mobile shop - as not seen it yet on a website. Handy to save a few quid
Scott
Click to expand...
Click to collapse
Not sure, you could ring them on 0845 412 2401 and ask.
Don't ring 150 from your phone if/when you get it to speak to customer services its 50p a minute, I think even to check the automated minutes remaining bit, I registered on the website and check it from there.
This is the deal on the t-mobile website:-
http://www.t-mobile.co.uk/Dispatcher?menuid=webnwalk200_mda_vario
and thinks thats not bad. Will call them tomorrow because if I can then downgrade tarrif in Month 11, its a pretty good deal but no self service discount I rekon as its full price £35 in months 10 -15.
Scott
slewis1972 said:
This is the deal on the t-mobile website:-
http://www.t-mobile.co.uk/Dispatcher?menuid=webnwalk200_mda_vario
and thinks thats not bad. Will call them tomorrow because if I can then downgrade tarrif in Month 11, its a pretty good deal but no self service discount I rekon as its full price £35 in months 10 -15.
Scott
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Click to collapse
Yes thats the one I'm on 16 a month for 9 months etc, self service, you still get a paper bill, but its not itemised, you don't need a paper bill unless you are a complete luddite because its all online, otherwise if you were bothered you'd not be having self serve. Hell they could reduce it even more if they did not send you a bill and the other crap each month like promotions. That would knock at least another £2 a month off !!!!
Half price line rental for 12 months normal price for last 6
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Click to collapse
Just a small correction - it's half price for 9 months, then full price for 6, then half price for the last 3...
You can definitely change tariff after 11 months, yes
Best Deal Yet on O2
Hey Scott
O2 are doing the deal of the year totally by mistake. have just put a post up about it. (Check it out).
Although be prompt they will have to put a stop to it soon.
Best Regards - Ash'e
AKA - SION
Posted it in another thread but seems it fits here as well.
http://www.mobileswizard.co.uk/display.asp?hs=xdaminis&tariff=none
to compare O2 plans and how much you will end up paying if bought online
and this for T-Mobile
http://www.mobileswizard.co.uk/display.asp?hs=mdav&tariff=none
I like the info on the right saying "Min Term Cost"
gives you an idea of how much you will end up paying.
There are rumors about O2 tradein offer (if you get phone in 25 quid) it is cheaper making it. £217
Or even if you dont get trade in and have an offline tariff for £16 you will be paying £291. (£99 for phone)
Think anyone can beat that??????
let me know I am after the phone.
I think I've finally worked it out:
Orange SPV 3100 from Scancom on 12M Business 200 contract
Phone £100
6 months line rental (£15.275 per month) £91.65 (half price offer for 6 months)
Switch to Business 120 after 6 months.
6 months line rental (£25.85 per month) £155.10
Total £346.75 (including the VAT and free insurance)
I'm just after a basic phone function with a smaller PocketPC (I'm using a Dell Amin X3 at the moment) so phone contract extras don't interest me.
I've not seen any Vodaphone deals that come under £400 which are just for 12 months and I suspect the T-Mobile Vario II may not be cheaper but I'll wait until it comes out - assuming it's before the end of the month.
Anyone know of a cheaper way?
Regards
Bill
hmm
I was offered the v160 for
£180 and same price as my current contract was (£15pcm).. but as i was on a 50% discounted package i dont think I would have been paying £15.
I managed to get the following deal
Handset £120
Anytime 125 @ £20 pcm x 9 months
Anytime 125 @ £25 pcm x 3 months
With this i get the £40 extras pack completely free which the voda rep told me can equate to 40mb pcm for gprs..
total price was £375..
Just need to get my moneys worth out of the free mins now
htc_dom: that's a nice deal. Is that for rentention then, were you renewing your contract, or starting as a virgin subscriber?
V
I got the v1605 for £72 plus 18mth Anytime 200 contract with 250 texts and 6 months half price.
Maybe i'm missing the point here, but the whole point of this device is high speed data access.... so data bundles are the major concern...well, its my major concern.
Which is why i'm trying my best to hold out for T-Mobile.
Yeah V, it was retention (suppose i could have got a better deal if i had waited longer but i aint too greedy.. lol well try not to be) I think i shot myself in the foot because before i agreed to the contract over the phone i stated i wouldnt pay anymore than £120 for the handset and the retention guy stated he couldnt go lower than £120.. hmmm
bydandie said:
I got the v1605 for £72 plus 18mth Anytime 200 contract with 250 texts and 6 months half price.
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I was told voda only do 18mnths now.. and when i made a fuss the rep said "Ok i will do it for 12mnths this time only.. (yeah right!)"
Id like a shorter contract to get out of it quicker if i need to... I like getting the best deal (or trying to who doesnt!) And i onlyu use the free mins usually after 7pm to make use of the stop the clock tarrif
gazzrenn: yeah high speed data access is good.. but t-mobile do have a fair usage policy of 2gb bandwidth pcm.. they also say that you cannot use msn or skype etc with their services...
now if im paying say £35+ pcm for the contract, Id want what i pay for..
I actually rang t-mobile up and asked the release date for the vario2.. didnt get one (Suprise Suprise).. asked for the MDA Pro (universal) and was told £299 on a 3g data ONLY package @ £30pcm thats quite a bit for me... and was told no voice calls at all on that number.. but cant 3 (hutchinson3 that is) do 3g data and voice with video all on the same tarrif??
Most devices now use wifi and there are so many hotspots about.. i cant see me using over 40mb pcm via gprs or 3g (even though im not in a 3g enabled area yet) so i aint gonna moan.. and I like many other have got the device well below what the rrp is including the contract.
I think new customers would get a better deal on this device as I've been told a few times by retentions that they get subsidised for new customers so can give better deals..
Does anyone know if this mobile will arrive on the o2 network? They are bringing out the dumb-ass iphone but something decent like the advantage, they dont have a clue.
Nope... T-Mobile Only, and from what I've heard it win't be around from them for much longer. You can still buy one straight-up without a contract from one of the many electronics dealers.
Buy a german one from ebay , but trust only with paypal
Just buy one from ebay and unlock it with the software from Oli.
Beware there are plenty of fake ones ( I bid on 3 before I got one So trust only those with full paypal coverage.
it is available on a £35 p/m contract on O2 from expansys.com for about £320
mcwtrekkie said:
it is available on a £35 p/m contract on O2 from expansys.com for about £320
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Click to collapse
But be careful about the data tariff - the reason T-mob offered it is because it suits being on unlimited data and they do that (1Gb) for £7.50 / month.
O2 probably can't afford any new devices since they bought the iFone and the necessary WiFi Hotspots to make use of a decent internet connection speed that those of us with the Athena take for granted - Mike
Edit Once - I am with you "apd" the data connection tariffs on O2 are nothing short of a joke, thats why I left them after 10+ years, I won't be going back thats for sure!
Data only tariff?
I have a VERY nice voice tariff from O2 UK - Pay Up Front For Life. Basically gave them £200 about three years ago, and as long as I stay under 50 minutes a month, don't text and don't call non-O2 mobiles, they get no money from me ever again. I've even done phone upgrades every 12 months. No data connection though.
Now I have a super Advantage, I want a data capacity. I'm thinking of putting my voice SIM back in a cheap phone, and getting a new SIM for the Advantage on a data-only tariff. Does anyone know of a nice, cheap data-only SIM-only tariff in the UK? I've had a quick look, but really don't want to be spending £25 a month for a O2 WebMAX SIM.
I'm with O2 and have been for 12 months + 2 which means I'm due for an upgrade.
Because the Touch HD is with Mobiles.co.uk, they won't transfer my upgrade privileges (£100 - £150 credit, free bolt on) to a new account.
I have made it clear to them that I'm not interested in any phones that they have. I also said that they can just give me £50 credit but I want my bolt on (which would obviously be for 'unlimited' data).
After a week of being transferred between upgrades and retentions, people shouting at me, me shouting at people and being refused to talk to any person of authority, I am exasperated.
The sticking point is apparently that because I am entering into a new O2 contract, they won't transfer any upgrade privileges "because it's a totally new contract". I probably spend £35 - £60 a month with them but they have no concept of what 'customer lifetime value is'.
In fact, all the people from complaints, to retentions (or the F**K off) department and upgrades seem pedantic, deluded, totally unempowered to do anything and idiotic.
So I still want the Touch HD. What would you do?
Attached is a PDF file of what I think my options are. Not included in Option 1 and Option 2 is the £35 (£40 less Quidco membership of £5) discount.
This whole saga almost makes me want to go to Orange or even wait for the Blackberry Storm which is exclusive to Vodafone.
Comments?
Alternative?
If you can afford it, buy the HD yourself and switch onto a Simplicity contract at £20 per month for a rolling 30 day contract with 600 minutes, 1000 texts and a free bolt on, e.g. unlimted web.
I have done that and it retains my relationship with O2 (and benefits) plus once I have been on the new tariff for 30 days I can still upgrade to a new phone on a different tariff. Don't plan to do so for a while as I like my HD but it's nice to have the option!
iain.fraser said:
If you can afford it, buy the HD yourself and switch onto a Simplicity contract at £20 per month for a rolling 30 day contract with 600 minutes, 1000 texts and a free bolt on, e.g. unlimted web.
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Click to collapse
Thanks for the suggestion, but I just priced it over 18 months and seems uneconomical - see the JPG attached.
I've been doing the same through-life calculations to try and work out the best deal for myself. My Orange contract completes in February and I can't wait to leave their unreliable network and go back to O2, whose network actually gives me reception here in the sparsely-populated south east of England
Buying the phone + the SIM-only contract gives me an 18-month cost of £860 (excluding the insurance you've added to your calculations).
Buying from mobiles.co.uk with a £35 per month O2 contract plus a £7.50 web bolt-on gives a total cost of about £560. This is the best deal by far for me, but I can't get through to their sales phone line and I get the feeling their customer service is non-existant.
I think I'll be waiting until Orange lose their exclusivity in the new year and see what deals are available then.
PS. Shouting/arguing with call centre drones is the quickest way to get yourself blacklisted and denied any kind of deals or benefits. Two of my neighbours work in bank call centres and they tell me some very interesting stories about what happens to angry customers.
SingaporeAirlines said:
I'm with O2 and have been for 12 months + 2 which means I'm due for an upgrade.
Because the Touch HD is with Mobiles.co.uk, they won't transfer my upgrade privileges (£100 - £150 credit, free bolt on) to a new account.
I have made it clear to them that I'm not interested in any phones that they have. I also said that they can just give me £50 credit but I want my bolt on (which would obviously be for 'unlimited' data).
After a week of being transferred between upgrades and retentions, people shouting at me, me shouting at people and being refused to talk to any person of authority, I am exasperated.
The sticking point is apparently that because I am entering into a new O2 contract, they won't transfer any upgrade privileges "because it's a totally new contract". I probably spend £35 - £60 a month with them but they have no concept of what 'customer lifetime value is'.
In fact, all the people from complaints, to retentions (or the F**K off) department and upgrades seem pedantic, deluded, totally unempowered to do anything and idiotic.
So I still want the Touch HD. What would you do?
Attached is a PDF file of what I think my options are. Not included in Option 1 and Option 2 is the £35 (£40 less Quidco membership of £5) discount.
This whole saga almost makes me want to go to Orange or even wait for the Blackberry Storm which is exclusive to Vodafone.
Comments?
Click to expand...
Click to collapse
Here is your answer stuff o2 there customer service is awfull .
Get this contract http://www.expansys.com/c.aspx?f=76 comes to £730
Never had any trouble with t-mobile customer service spot on
What's the attraction of staying with O2?
They have terrible customer service (as you've found out yourself) also their 3G coverage is probably the worst of all the networks (unless they have made drastic improvements in the last 12 months).
Good luck if your going to buy your phone from Expansys, they've really screwed me around, been told many times my phone was in stock and promised it would be out for delivery, then the order suddenly shows 9 days lead time! I cancelled and picked one up at a shop in London today.
Philio25 said:
also their 3G coverage is probably the worst of all the networks (unless they have made drastic improvements in the last 12 months).
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Click to collapse
They haven't. I had a datacard tariff for my laptop and left them last month for that exact reason.
SiliconS said:
PS. Shouting/arguing with call centre drones is the quickest way to get yourself blacklisted and denied any kind of deals or benefits. Two of my neighbours work in bank call centres and they tell me some very interesting stories about what happens to angry customers.
Click to expand...
Click to collapse
I was genuinely friendly, then genuinely nice, then fake nice, then firm, then confused as to why they weren't doing what I told them and then they just became rude and I reciprocated.
Philio25 said:
What's the attraction of staying with O2?
They have terrible customer service (as you've found out yourself)
Click to expand...
Click to collapse
They seem to have a relatively good brand.
I think I'm going to go with the Mobiles.co.uk route. I'll also get Quidco cashback £35 and I applied and got approved for a Halifax credit card for no reason so I'll get a Quido cashback of £20 for that too.
Still, would have been nice for O2 to have valued my loyalty.
They are just plain rude.
SingaporeAirlines said:
I was genuinely friendly, then genuinely nice, then fake nice, then firm, then confused as to why they weren't doing what I told them and then they just became rude and I reciprocated.
They seem to have a relatively good brand.
I think I'm going to go with the Mobiles.co.uk route. I'll also get Quidco cashback £35 and I applied and got approved for a Halifax credit card for no reason so I'll get a Quido cashback of £20 for that too.
Still, would have been nice for O2 to have valued my loyalty.
They are just plain rude.
Click to expand...
Click to collapse
Or, if you have the patience, do what I did.....
I joined Vodafone on their SIM only tariff about 6 weeks ago. Tariff was £25 per month for 700 mins, 250txt and Unlimited Landline Calls, plus an extra £5 for unlimited internet, so £30 in total.
Last Wednesday, I was in the Vodafone store, and asked about an upgrade and to my surprise, offered me the same tariff for 18 months and a Sony Ericsson XPERIA X1 for £45!!!!!!! (If you try to get this online or via Vodafone telesales, the Handset is £30, but the line rental is £40 per month for the same deal)
Cue the fastest withdrawal of a debit card the world has ever seen. £45 later, I have my X1 which I took home played with and decided I didn't like and is currently on Ebay, with a day to go at £370.
Hopefully will nicely subsidise the Touch HD I received on Friday morning and if I decide to return the HD (Need Qwerty, don't like the X1 keypad), it will essentially be 12 months free line rental.
Yes, I am tied to a contract for another 18 months, but since the deal is good, and Vodafone is the only reliable network where I live, it's win-win for me.
Where did you get the HD from and how much did you pay for it?
SingaporeAirlines said:
They seem to have a relatively good brand.
I think I'm going to go with the Mobiles.co.uk route. I'll also get Quidco cashback £35 and I applied and got approved for a Halifax credit card for no reason so I'll get a Quido cashback of £20 for that too.
Still, would have been nice for O2 to have valued my loyalty.
They are just plain rude.
Click to expand...
Click to collapse
I used to spend up to £1000 a month on O2, loads of international calls (home/abroad) and data usage etc.
I asked them to transfer my contract over to a business contract, they refused, so I asked them to cancel, (got transfered etc) I explained again why I was cancelling, they didn't seam to care!
I moved to T-Mobile, not had any problems - great customer service (business CS is UK only, answer usually immediately although I think personal contract calls are routed to India). The 3G/HSDPA coverage is outstanding compared with O2 as well.
Philio25 said:
l....
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I would have gone with your suggestion. It's just unfortunate that T-Mobile's insurance is so expensive (£8.99 a month) and you have to pay £99.99 on Expansys for the unit itself.
carphone warehouse are able to upgrade O2 contracts, whether you'll keep your bonuses im not sure, but i managed to get £10 off per month 'after' i'd upgraded my contract just by phoning O2 and asking for it as other friends had had this loyalty deal. (I didnt upgrade via cpw though, but just an idea to get your bonus loyalty back - GOOD LUCK!).
carphone warehouse upgrades: http://www.carphonewarehouse.com/co...ERNET.PRODDISPLAY.UPGRADES.HOME&NODE_ID=10368
SingaporeAirlines said:
I would have gone with your suggestion. It's just unfortunate that T-Mobile's insurance is so expensive (£8.99 a month) and you have to pay £99.99 on Expansys for the unit itself.
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Yer I wouldn't pay that for their insurance, it's ****! I had a TyTN and their insurance wouldn't replace it as they considered me dropping and breaking it wear and tear... WTF??? I had to buy a new phone myself and got the TyTN II. Then when I asked them to move the insurance to the TyTN II they refused so I just cancelled it (and because it's actually a 3rd party company I still receive a credit on my contract every month).
We did at least get the insurance free on business contract as we have 6 handsets and a couple of data cards with them, would be expensive otherwise!
EViS said:
Where did you get the HD from and how much did you pay for it?
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Got it from Handtec.co.uk, £506.35 shipped, next day delivery. Ordered Thursday 12pm, received Friday 11am.
Post the deal you got here... Lets work together to make sure we all get the deal we want out of Orange!
What were you offered and how much?
For example today I got offered 3gig fair usage but i'm sure thats a load of rubbish!
Phone £49.99 - with £100 rebate in credit on account
Panther 45 - £20.00/month (long term customer discount)
free upgrade to 500mb/month data.
however i called orange today to ask about data usage as I have seen 1000mb else where and I was advised that there is no additional charge for use over my 500mb a month and that I would only receive a text message telling me I had gone over the fair usage amount - when asked what would happen if this was to continue I was told there was no penalties what so ever. (I asked that this conversation was adequately recorded on their system) In practice I think they are using the fair use system as a sales tool when in fact it does not really exist.
It does sound like it very much depends on your previous usage / length of time with Orange / your bartering skills LOL
I've been with Orange forever, but my bill is generally quite low - I got a deal which wan't quite as good as that cost wise (also on Panther 45), but did include the unlimited data usage.
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
Took a couple of "I need to speak to my manager" breaks, and I was on the phone to them for an hour.
But I was happy with the resulting deal
Great idea for this thread, I was just about to start one up however it would be appreciatied if all tariffs offered are marked as "New Contract" or "Upgrade".
I popped into town today to buy the Touch HD from Orange as a new contract and see how well I could do.
Well I've gotta warn people DO NOT BUY FROM NOTTINGHAM (Broadmarsh) unless you want to PAY FULL PRICE. Completely un-negotiable! 'Area Manager' refused to offer any discount what so ever because it was a 'just release handset'. Still can't believe that I suggested that I move upto £40p/m and was met with the same contempt!
Whilst chatting to the other staff, the lad let it slip that the 'area manager' has already given as many discounts as she's allowed for the month and its unlikely that I'll get anywhere even talking to her. Unfortunately, she then told him to get rid of me since I wasn't going to get anything (obviously she didn't like the look of me, loitering in the shop waiting for her to deal with some OAPs buying a topup).
I can't fault the lad I was talking to, since he's got no authorisation and was very apologetic but despite saying that he's practically got a sale on his hands and its effectively ££££ walking out the door and ends up as lost revenue, neither the him or the area manager would offer any kind of discount.
Oh well, next place is Derby I guess - hopefully the manager hasn't spent their quota of discounts
TTDegs said:
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
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Hmmm I was informed in-store that the only data tariff they have is the 250mb @ £7.50p/m - I repeatedly asked if there was any other options, teirs, or offers which would increae my limit and he responded everytime with "the all we've got, we are really uncompetative with out data charges".
Mine was sort of new (I've got to cancel my previous [expired] contract), as I believe that Orange don't officially have stock for upgrades at the mo.
I've always found that I get the best deal by phoning them.
You might (if you're lucky) get a better deal face to face in store - but only if the manager likes you / has deals left.
And if they have any in stock anyway.
Obviously, you stand a chance of physically walking away with one in your hand doing it that way - but at least the call centre people have access to centralised stock, not just the 3 (or however many) that have been delivered to the store that week
Are these 18 month or 12 month contracts? I can't get a good deal on 12 months (They have conveniently lost a good 12 month offer i was made on Saturday!)
Mine was 18 month.
Anything else I forgot to add?
I'm on an 18 month contract (had to move from 12) This is why they offered the £100 credit.
Also i cant imagine getting a better upgrade deal from the store as they operate on a commission basis, the store would only offer better terms on a new contact for low use customers.
touch hd
I'm currently paying about £40 a month including the mobile internet option, contract finishes in a month.
I was offered £15 a month for 1000 mins, loads of texts and apparently unlimited internet. I have to pay £120 for the phone though.
I'll believe it when I get the phone in my hand; still waiting for them to get more stock, I was told it should be tomorrow (Wed Nov 10th).
This was over the phone btw.
They aren't even making me quit Orange and start a new contract like the have every time for the past eight years.
Sounds like a good deal to me but I'm wondering if they will "lose" this offer when they get more stock
£35/month, panther 45
250MB data (grrr)
£100 for phobe with £100 cashback.
I'm not sure how you guys got much better deals than me... :/
My deal:
Phone cost: £199 but will get £60 credit on bills so no bill for a few months!
Data: Unlimited data (FUP Capped at 500MB)
Mins: 300 X Network Mins
100 Txt Messages
Unlimited Landline calls
£20pm - 18month contract
7 Days DSR / Cooling off
This was the best deal I could get since my last 3 bills were quite low.
There was no negotiating with them on the handset price, although I did try - including threats to leave as I was out of contract. Sometimes that works and sometimes not.
Touch HD in stock for upgrades - just got a text. However they will not discount from £199 for the handset (although I could get £20 a month for Racoon)
Think I may buy out of the contract I'm on, and go with either the Expansys deal or the mobiles.co.uk instead
Doh!
Just called up Orange and they couldn't find the 15 p/m offer on their system.
Apparently it was from a different department so I'm waiting for a call back with someone from disconnections rather than retentions.
Will keep you all updated
got it ordered
It's now ordered and should be delivered tomorrow or maybe Friday.
Panther 45 for £40 a month with a £25 discount getting it down to 15 for the duration of the 18 month contract.
Free broadband if I want it (i don't), 1200 minutes, 500 texts, unlimited (250MB) internet and £129 for the phone.
And I get to keep my number. Looks like Orange have got over their "brand new customer only" mindset.
Out of the four people I spoke to there was only one muppet, a definite improvement and they now tell you how long you will have to wait to speak to someone instead of keeping you on hold for thirty minutes.
After years of slagging Orange I'm now actually happy with them.
Woo hoo!
brilliant
been playing with it all day and i've got to say i'm impressed.
only gripe so far is landscape doesn't work for all apps. GSen fixes this though and also turns it off when you put it face down.
touchflo i pretty cool but i miss spb diary so am experimenting with it turned off.
the options for claunch don't render on the big screen but appart from that it's a wicked bit of kit.
phoned orange for the pac code as I'm thinking of moving to O2 home broadband, so moving my mobile as well(to get the ~£5/month reduction the broadband). after asking for the pac code(they offered their broadband for £8/month(as I don't have orange at my exchange so can't get it free) on their home start(only 10gb usage), the home max(40gb) for £23/month) I asked to see what offer they could do on the touch hd(wasn't expecting much as the experiance back in october asking for the omnia wasn't fruitful(wouldn't go under £110 on £30/month contract), £25/month(500mins(quite a bit more then my needs), 100texts(not a big texter) & unlim land line(most of my calls are to land line)), handset for £175(with £130 credit to my following months bill, so £45 for the handset) + £5/month for 'unlim' web(500mb, used to be 250mb. apperently increased from boxing day). I'm going to see if I can get a couple quid more off a month and/or the handset down to £150(not hopefull on that).
I'm tempted to go ahead and get the touch hd from orange, but tryin to decide due to the O2 brodband. also thinking of waiting till the N97 comes out next year(1st half of 2009 according to what mobile).
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
AlexEv said:
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
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Thats a cracking good deal for 30 quid a month you got there... just hope you didnt have to get on your knee's for it lol .
Anyways....you guys forget about orange and their rubish about not available for upgrades etc and head on to mobiles.co.uk and grab it from there either as upgrade or new contract (free hd ) ...either way I found it nuch simpler than dealing with the lovelly people at orange and bagged a unlocked and unbranded HD through my Mrs upgrade for 60 quid (shes quite happy with her trusty pink nokia ) and now running my o2 sim that is due for upgrade in february but will just change it for the simplicity tariff since wont need a new phone for now but will keep it as a contingency plan for the HD successor :-D
NEVER EVER EVER buy a phone from your local orange shop - they are a useless set of twits who have no idea of half of the capabilities of the phone and then try to rip you off - for example:
couple of weeks ago I visited them (under the impression the Touch HD was exclusive to them) - They could only offer me either £200 for the handset on a £35 per month contract OR £50 for the handset on £45 per month handset (18 months). At the time I was happy to pay this, but put a deadline on them for the next following day as they didnt have the device in stock and said they would have to procure it.
That night I went on teh interwibble and Carphone warehouse were doing them for £137 for the handset on £35 per month contract. Phones 4 U however were doing them FREE on £35 per month contract.
I visited the orange shop next day ready to bargain - but luckily they didnt get the Touch HD in stock, so told them where to go and ordered it from Phones4U over the phone. 2 Days later a VERY happy bunny having saved £200!!!
Moral of the story - tell orange to go play with themselves and goto a third party provider like Phones4u
300£ for phone
270£ cash back
800 min, unlimited texts and unlimited landline
500mb/month fair usage policy.
also received a samsung g600 to keep my other orange number.
35£/ month