Database Users

Lost Program Files

Hi,
I was wondering if anyone has had a similar incident with their Wizard -
I've got a MDA Vario, i haven't upgraded the ROM or over clocked it at all, i've just installed a few games and a few applications most recently (Agile).
But over the last couple of days the phone has started reseting itself and today i seem to have loast a load of applications i had installed onto the phone.
Having checkeed the phones storage card, it would seem that the "Program Files" directory on the card has dissapeared!
Does anyone know whats going on and how best to stop it?
Thanks for your help.

Can help you on a solution. but I kinda had the same experience. You may want to specify that the lost programs files are in SD only.
Anyway, previously, just after I've got my Charmer phone, I kinda install everything into it and it causes problems. Some programs causes problems and it hanged my phone and I have to soft reset it. I keep on trying and reseting my phone
and later, I've noticed that files in my SD files are lost. I experience twice, once I lost everything in the SD and later I only lost the Program Files dir of the SD.
So, what I think is.. before you soft reset, remove your SD card. That's what I can do.

Problem may be being caused by Agile Messenger
Sounds like a solution.
But i figured something i had installed recently had started causing the phone to reset, since having this problem i have uninstalled Agile and the phone seems to have stopped reseting randomly.
Therefore, is there a program similar to Agile out there that doesn't screw up your phone? If so, what?

i had a similar problem before. What happened with me is several folders disappeared, whether i tried to view them on the devices explorer/resco explorer or even in a memory card reader, but the memory for those files missing was still being used. So i had to use a recovery program called GetDataBack and plugged the card into a memory card reader and it scanned it and recovered everything.
heres my original post on what happened with me.
hope it helps
http://forum.xda-developers.com/viewtopic.php?t=45189&highlight=

Thanks for that, i'll try and get this recovery software and hope i haven't lost too much!
Did you ever find out why you lost the files?

All the files are gone!

Hi Guys,
The strangest thing just happened. I'm on panic right now.
I left the phone unattended for a couple of hours today and when I came back I notice that the start menu was EMPTY, and when I say empty I mean completely empty.
So I soft-reset the device and is still the same. So I plug the phone with the PC and browse the device over ActiveSync and
ALL THE FILES ARE GONE FROM THE MEMORY, STORAGE AND SD CARD.
All the folders are still there, but they are empty. Only the files are gone!
I had a back-up of everything but the STORAGE (big-storage mod). Does anyone any idea on how to recover the files? Is this possible?
I tried to search on the forums, and I couldn't find anything on this.
I don't know if this might be related but a week ago I upgraded the ROM and used the BIG Storage mod.
My phone details are
Qtek S100
ROM: 1.13.00 WWE
Radio: 1.13.00
Any advice is welcome.
Thanks!

I'm guessing this means you don't use a backup program? It sounds like you'll have to hard reset the phone to recover to a basic startup condition. As for the card you can probably recover all that is on it using an inexpensive recovery program such as Photo Rescue(yes it recovers more than just photos). I've used Photo Rescue to recover a couple of different cards to my computer and then retransfer the information to my phone. Try the trial version at http://www.datarescue.com/photorescue/download.htm There are other programs that will recover your card, just Google file recovery and try a couple.
If you are using a backup program on your card, hard reset the phone and use a file explorer to start your backup program. I sometimes have to run my backup twice to get everything back as it should be.

I'm guessing this means you don't use a backup program? It sounds like you'll have to hard reset the phone to recover to a basic startup condition. As for the card you can probably recover all that is on it using an inexpensive recovery program such as Photo Rescue(yes it recovers more than just photos). I've used Photo Rescue to recover a couple of different cards to my computer and then retransfer the information to my phone. Try the trial version at http://www.datarescue.com/photorescue/download.htm There are other programs that will recover your card, just Google file recovery and try a couple.
If you are using a backup program on your card, hard reset the phone and use a file explorer to start your backup program. I sometimes have to run my backup twice to get everything back as it should be.

Was there some kind of not properly licensed software installed?

I'm guessing this means you don't use a backup program?
Click to expand...
Click to collapse
I was using Sprite Backup, but turned out that by default it won't backup the contents of the Storage folder. I changed the settings and from now and go on it will do ;-)
As for the card you can probably recover all that is on it using an inexpensive recovery program such as Photo Rescue
Click to expand...
Click to collapse
I already recovered all my data from the SD card using OnTrack Easy Recovery Pro. Great and powerful soft.
Was there some kind of not properly licensed software installed?
Click to expand...
Click to collapse
To tell the truth the last soft I used was a new Sudoku game that I was "trying out" before purchasing. So this might have been the "killer"
Anyway, I had an old backup on some CD, so after a Hard Reset and some work, everything is back to normal now, or I hope so.
Thanks for the replies.

lol
i can tell you for sure it was that sudoku game you installed.. it waits till you play.. when you cleared one puzzle it crashes and deletes everything exept the folders.. even on your sd card..
That is the risk of downloading illegal stuff..
Greetzz
DvL

Funny, how can the data in storage(which is NAND ROM) gets erased by itself. I m hearing this for the first time in my life

It seemed some evil (not properly registered) software deleted all the files as "punishment". He was able to recover files with an undelete tool.
So you still have to wait for NAND ROM forget its data for the first time

Mem-card installed progs gone after power drain?

I believe that the power totally drained on my 8525.
It seems that all of the INSTALLED programs that I elected to install on the storage card are now gone.
Programs installed directly to the device are still there, but anything that I installed and selected "Storage Card" rather than device during install are gone. Their directories and everything else that I later copied into those directories are gone.
Stuff that I drectly copied over to the storage card (rather than installing), seem to be gone as well, though the parent directories are there.
In the Windows Start menu there are only generic icons left for those programs. A bunch were free, but there were a few registered apps that are gone as well. Apps the the previous owner had bought, and so I don't have the reg keys for (hopefully reinstalling will work on some of them if the registration data is in the registry and the new install doesn't overwrite it).
Unfortunately I have only had the phone for about 2 weeks and was still tweaking it to get it where I like, so I had not yet backed-up my storage card...
I thought that WM5 had persistent storage? I have powered the device down in the past and had no problems.
Anyone know what might have caused this (other than a possibly defective storage card...)?
Thanks,
Brain21

What firmware are you running? I've seen this problem on my JASJAM when running the latest AKU3.3 WWE ROM from HTC (and there's a solution to this problem - use the search). Can't recall ever seeing this problem appear with i-mate's latest AKU2.3 ROM.

Strange, never heard of an SD card loosing stuff because of the device losing power. May be worth pulling the card out and checking it with a card reader on your PC. See if your files are there or not, then reformat the card just to be sure its ok maybe?

It's the standard Cingular shipping ROM I *believe*:
ROM Version: 1.34.502.1
ROM Date: 9/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
It's a HERM100
The only thing I ever did as far as that stuff goes was upgrade the radio version to the one above while I was unlocking the phone (I am on T-Mobile)
Unfortuately I don't currently have a reader for my PC that accepts Micro SD Cards. I need to get one of those SD adapters or something...

brain21 said:
It's the standard Cingular shipping ROM I *believe*:
ROM Version: 1.34.502.1
ROM Date: 9/21/06
Radio Version: 1.16.00.00
Protocol Version: 32.53.7018.01H
It's a HERM100
The only thing I ever did as far as that stuff goes was upgrade the radio version to the one above while I was unlocking the phone (I am on T-Mobile)
Unfortuately I don't currently have a reader for my PC that accepts Micro SD Cards. I need to get one of those SD adapters or something...
Click to expand...
Click to collapse
If you haven't already I would soft reset and then hook up active sync and use the explore facility to go to the card a see what's there.
I have seen things come back after a soft reset and / or taking card out and in.
Mike

mikechannon said:
If you haven't already I would soft reset and then hook up active sync and use the explore facility to go to the card a see what's there.
I have seen things come back after a soft reset and / or taking card out and in.
Mike
Click to expand...
Click to collapse
That's pretty much the first thing I did. Soft reset & connect. Power off, pull out card, reinsert, power on, reconnect. Same thing every time. :-(
And just to clarify on my post above, I SIM unlocked the phone. I have NOT CID Unlocked the phone.

You might try checking the SdCard with Pocket Mechanic. Run Scandisk from Pocket Mechanic
http://www.wizcode.com/
Losing power would not have had anything to with losing data on sdcard. Even in the old days, when power was lost, the main memory was affected not the SdCard
Does anything show up on the SdCard?
Pocket Mechanic is a nice app and has a free trial.

abubasim said:
What firmware are you running? I've seen this problem on my JASJAM when running the latest AKU3.3 WWE ROM from HTC (and there's a solution to this problem - use the search). Can't recall ever seeing this problem appear with i-mate's latest AKU2.3 ROM.
Click to expand...
Click to collapse
Hi,
I can't find this solution, does anyone have a link to the thread describing the solution to this problem?
Thanks.
Jarle

What the...!! Folder on sd card corrupted after rxing sms while synched...??

Hi there all,
I am pretty inept when it comes to this technology business so I was wondering if anyone has had experience with this or like this and if so could help me to figure out what went wrong, why and how to fix it a bit easier than formatting the card and hard resetting to reload/reinstall everything... sigh...
So I was just moving some files across to my sd card on my phone when it received a text and when the text was received the folder I was moving the files into all of a sudden had a load of extra folders with weird character combinations (some Chinese characters (not the weird bit) and some of those "forbidden" symbols)... I tried to delete them (about 56 of them) but I was not allowed... I tried to delete them by plugging the phone into the laptop again, still would not let me (this was when I found out you cant name a folder with certain symbols... if only it was me!) and I finally took the card from the phone and tried to access it via the sd card slot on my laptop... could not scan it but could open it... and when I tried to analyse it with computer management it would not go past the folder that this happened to and told me I had a corrupt folder... sigh, so the only thing I could do to get rid of all these extra mystery folders was to format the card using the cmd prompt... that worked thank goodness but I have had to spend all evening reinstalling and reloading everything... what fun... still at least its given me a clean slate so to speak... sorry for the long winded post... any ideas as to what happened?
many thanks

Consider yourself lucky - relatively.
My Xperia toasted a 16GB card to the point where it is totally inaccessible by any explorer system, either on the phone or a PC. Even the format command via command prompt fails (but thanks for that idea).
My replacement card is suffering too - I run Pocket Mechanic's scandisk utility regularly (once bitten, twice shy), and a couple of times now I have had a FAT table mismatch. Thankfully I've been able to copy all the files & folders off the card, reformat it and load the data back on again.
I'm also wondering what is causing these errors. In all my years of PDAs I have never known anything like it - the instability of WM and my Xperia is really disappointing.

I had this problem a few weeks ago . I guessed it was caused by a Chinese program which generated folders repeatedly by accident. Luckly, I could format the 16G SD card and restored all files.

Had Same problem
except it did not happen when receiving a text. I researched a bucn and stumbled across this http://www.datarestore4dummies.com/Index.html. I Purchased the data recovery software metioned on this website, Data doctor recovery. If you cannot get your card reader to read the card you will also need the cardexport software mentioned in the website referenced above. It worked perfectly. You can try the Data doctor recovery software for free to see if it can fix anything on your card but it will not restore anything until you purchase it. You will have to rescan which will take awhile, again.
on another note I have started backing up my storage card using cardexport (it basically makes your storage card while still in your phone look like an external drive) and a free microsoft tool called synctoy.
hope this helps

Jbf5333 thanks for the info re the apps that can help I will look into these just in case... cheers

A few apps think SD card missing, full, and/or empty.

Recently found the "Recent Documents" showing nothing but black screen with "SD card is full or missing". Searched, and found just a few threads with a few fixes that didn't work. Lived with it, as I don't really use it. Today, I noticed "Settings>SD card and phone storage" shows 0.00 MB for Total, used, and Free SD card memory, when it's actually not quite half full right now (16g TMOUS version).
Testing just now, the camera is set to SD card for storage, but still puts the pics in \App. Data\HTC\HTC Album.
The SD card still works fine, everything is there, and other apps can use it fine. Resco properly shows total/used/free sizing. All apps on the card also work fine. 1st WinMo phone, so still learning things, and not entirely sure whats Sense and what isn't, but so far I think it's sense related only?
I did delete a bunch of sizable image cache files assuming they'd be recreated, which they did for everything I've checked that's not on the sd card.

No ideas?

hi, i have exactly the same problem. i already wrote a text to post in forums because i cant find anything on the internet about this problem.
my text: said:
im using different anja31 roms (Back to the roots FT2 base 161 / Next Generation 202 / and actually One Step Further 6.5.x) and have a strange effect with sense and my sdcard on all of them (not sure if i had this with 1.48 stockrom i used before). somtimes when i do a softreset, something went terribly wrong with manila. when you go to the settings tab and choose 'sdcard and phone storage', the sdcard is shown with 0.00mb at all/used/free. normaly it shows the amounts or if there is no card inserted it shows a text about that (see the attached pictures).
when i use the tool supplied by microsoft the correct amounts of the card is shown, also 99.9% of all programms have normal access to the sdcard. the only exceptions i found are the build in voicerecorder and the document tab. when my device is in that '0.00mb' state both programms refuse to work because there is no space on the card.
till now i tried to:
- take out and back in the card.
- softreset with/without card inserted.
- take out and back in the battery with/without card inserted.
- hardreset and restore a backup, (this only helps if the error was not already present at the time the backup is taken).
non of this helps, the card still shows 0.00mb in the manila settings, its like manila/sense refuse to read the card parameters again and use the old one over again and again. the only way to recover at the moment is to hardreset and hope that the last backup dosent have the bug already in. because if so i have to step back in my backup history and take older snapshots. i use sktools for backups.
does anybody else have this strange phenomenon? i think about using a different rom like artemis or ride the tube, but i dont want to make everything new from scratch (i never use backups when doing a rom change, to prevent side effects) only to discover the same problem again.
Click to expand...
Click to collapse
finaly (and because anja stopped rom developing) i gave up on this, and change to a ride the tube rom. the problem is not showing again, but this have nothing to say because the other roms are working for weeks without problems and then suddenly showup the error.
sorry that i cant help you, its more saying 'you are not alone'.
regards mad
ps. the first tow screenshoots show the 'normal' display with/without a card inserted. the third shows how it looks when the error came up, regardless if a card is inserted or not.
*EDIT:21.04.09* the rom has nothing to do wiht it. i could reproduce the problem 2 times, with the new installed rtt rtm3 rom. first time i disable/enable sense under the todayplugin settings to restart it. the result was a crash of sense and after a soft reset the sdcard shows 0.00mb. the second time i installed jetcetprint and worldcard mobile from a cab, after a softreset the sdcard was gone again.

SD Card is full or Missing - SOLVED
1. Delete the folder - Storage card\Application Data
2. Tab again the document tab - wait re-loading until finish searching all documents
3. Successful!