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Hi,
I got my MDA COMPACT about a month ago and am having some issues
1. battery life: lasts 14 hours max. I got a new battery (as read another post in forum that suggested this) and it has same battery life? Listed as 14hrs max charged on battery indicator on Sbp Pocket Plus.
No where near the couple of days T-Mobile says it lasts. I would like at least 48 hrs, i need to charge it everyday now!
2. re-sending of messages. - for some reason it sends messages twice quite a lot and sometimes it seems to block and i can get calls or messages and receive them after performing a soft-reset. anyone had similar issues?
any advice would be much appreciated. i dont really want to go back to the store i got it from as i can imagine they will say "you should have got insurance bla bla bla" and try to charge me to fix it.
let me know what you guys think. other than those annoying issues I think he's a complete legend of a phone!
thanks!
-Neil.
With regard to battery I had it my self and I said bla bla bla more than did so they change it to spare themself the headache and my visits every day.
The secound problem acccording to my little knowleldge I know one program that causes this which is Pocket plus just in case you have it installed there is special setting to aviod it.
hi,
thanks for your response.
yes, it was pocket plus causing that - i fixed it now.
about the battery - did you get a new battery or a new handset? how long does the batter last now? do you know how long the battery life is supposed to be?
thanks again!
-Neil.
neilkk said:
hi,
thanks for your response.
yes, it was pocket plus causing that - i fixed it now.
about the battery - did you get a new battery or a new handset? how long does the batter last now? do you know how long the battery life is supposed to be?
thanks again!
-Neil.
Click to expand...
Click to collapse
Have you set your screen to shut off at 30 seconds, and the device to shut off at 1 minute of inactivity? Also, don't run BT unless you are actually using a BT device.
My XDA mini lasts about 2 days under normal use (don't know exactly - I generally charge it daily when I sync my schedule).
If I use GPRS a lot, it might need a charge once per day. But with light use I have used it 2.5 days before recharging. I don't usually do this, but it would be capable of charging at work on Friday and not charging it again until Monday morning.
neilkk said:
yes, it was pocket plus causing that - i fixed it now.
Click to expand...
Click to collapse
what was it that you changed to fix this problem? I'm having the same issue with Plus also.
thanks.
LordPhong said:
what was it that you changed to fix this problem? I'm having the same issue with Plus also.
Click to expand...
Click to collapse
The problem is that Pocket Plus is closing the messaging application when you are hitting the close button and that *may* be before the message has been confirmed sent, so messaging re-sends it or something. Basically you have to set the messaging application as an exclusion in Pocket Plus:
Open the Pocket Plus options;
Select the Close Button and hit "Feature Options"
Select the right hand tab (Exceptions)
Click "Add" and then "Browse..."
Find \Windows\tmail.exe and click OK.
That will stop Pocket Plus closing Messaging when you hit the close button (you can still tap and hold the close button for the Pocket Plus option menu and close it from there) and should solve the duplicate message problem.
brykins - that worked great.
My problem now is that the time stamp on the recipient is off by a couple of hours. The time on my JAM is fine. Any clues?
LordPhong said:
brykins - that worked great.My problem now is that the time stamp on the recipient is off by a couple of hours. The time on my JAM is fine. Any clues?
Click to expand...
Click to collapse
No idea - is that on text messages or emails? I've heard of problems like that on emails where smtp or the recipients pop3 server is mis-configured, or one of the other is set to the wrong time zone, but never on text messages.
Re: T-mobile MDA Compact | poor battery life | re-sending me
neilkk said:
Hi,
I got my MDA COMPACT about a month ago and am having some issues
1. battery life: lasts 14 hours max. I got a new battery (as read another post in forum that suggested this) and it has same battery life? Listed as 14hrs max charged on battery indicator on Sbp Pocket Plus.
No where near the couple of days T-Mobile says it lasts. I would like at least 48 hrs, i need to charge it everyday now!
-Neil.
Click to expand...
Click to collapse
Have you set you backlight to the lowest level, set the backlight to turn off at 30 seconds, and set the device to power down at 1 minute? I usually get 2 days or so out of mine. However, the time between charges will vary based on how often you use the device.
After a reboot it works fine for a few days (2-3 days)
Then the prblem starts.If you manually put it in standby mode (screen off) and make a call to the phone it rings. But if you wait till it goes to standby mode by itself it wil not ring. But it will show that you had a missed call when you resume the phone.
If you manually put it in standbye mode it starts doing i after while.
If you hard Reset the phone and resinstall everything, it works fine for a month or so then it starts doing the same thing as abovee.
Has anyone experienced this?
Is this a defective phone?
Thanks,
Phone not ringing when in standby
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work
lftrejo said:
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work
Click to expand...
Click to collapse
This is really interesting. It seems to happen on some phones but not on some others. in out office it happens only on that one phone. I wonder if some of the phones are deffective.
I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.
brynhewko said:
I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.
Click to expand...
Click to collapse
We spoke to HTC about this. They said it's a known problem and they are
working on it.
Have you tried a hard reset? (hold Talk & End together and press the rest button. ****Be carefull this wipes out all data and reinstalls everything**).
We found out that for the time being rebooting soelves the problem for a few days. Hard reset solves the problem for a few weeks.
I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.
brynhewko said:
I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.
Click to expand...
Click to collapse
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.
avoges said:
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.
Click to expand...
Click to collapse
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,
SultanH said:
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,
Click to expand...
Click to collapse
Maybe you're right, I experienced a slightly different issue. My phone wouldn't ring when someone called AND I couldn't bring it out of standby - it would not respond to a power button press. Disabling time synchronization fixed this and it now always rings.
I used to have this issue when I had my Touch checking my email once every hour. After a hard reset and changing to manual email sync the problem has been eliminated.
Keep in mind there is still an issue when the battery drops below 30% where the phone will not wake up for notifications. A charge and soft reset will fix this issue.
Hope this helps.
This is a know problem with the touch so far this is what has come about
hp://forum.ppcgeeks.com/showthread.php?t=11805
HTC has mad the phone to shut down when the battery is at 30% from what people are saying to conserve the battery.
go to ppcgeeks.com on this issue, its all over the place
SD memory card is my theory
I think there is a problem with the memory cards on this phone. I don't know if it' a hardware problem or a wm software issue, but when you take the memory card out the phone is much more reliable. I've defintely had the missed call phenonema with the card in and I don't think it ever failed with it out. Many threads talk about flakey memory cards, Has anyone had this problem without the memory card in the phone? I've taken mine out because it is so poorly supported. Attachments cause a problem, activesync doesn't back up pictures from it, I've read other issues about programs that don't run from it!
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
It happened virtually the second day I had my HD - I looked at the clock and the time shown was one hour and some minutes off. I did not pay any attention at that time. Since then, I have been synchronising it with my PC, so I guess it was updating its clock automatically. This until today... I did not sync and about midday, I noticed again that the clock was off by more than an hour. Mind you I have thicked the option of it syncing the time from the operator.
Any thoughts? This is really annoying since I rely solely on HD for alarms... especially in the morning.
Thanks in advance
off time...
It happened to me too, twice even. But not on the same
day but days apart. What I discovered was if you use
3G, then the trouble starts. In my place, 3G is unreliable,
and the signal strength goes in and out, and sometimes,
no signal. If no signal, then no time sync with operator.
I switched to GSM and everything is ok again.
Anybody here having problems with late time under 3G??
Interesting observation regarding the 3G connection to time. I usually have it on GSM for battery reasons, but sometimes I switch it to 3G. However, today I believe I had it constantly on GSM... and it did happen. The strangest thing is that it goes off not by minutes but more than one hour (at least in my case). Anybody else with a similar observation?
time inaccurate
Hmmm, I don't have the problem when on GSM at all.
However, I also noticed that if you pullout your phone
from your pocket/bag using the touch screen area instead
of the sides, you automatically activate the time configuration screen area. Maybe this is the cause. Try
observing on how often you grab your phone via the screen
instead of the sides, especially if you are in a hurry or
unaware of it.
I have the same problem with clock. The phohe changes time itself, happened three times to me. Does anyone has the solution to this problem?
I have this issue when I am out of GSM coverage (which sometimes happens when I have the phone with me in the bedroom at night, Orange coverage poor here).
Somewhat annoying to find the clock 30 mins late
Has anyone had problems with the clock, it sometimes seems to be lagging behind. Any solutions?
Regards
- SKBG
I have... and no solutions as yet except for soft reset.
The lag ranges between 20-30mins...
However, I've noted that the "problem" sometimes happens after I sync with my Mac. But since it happens only "sometimes", its a real pain to troubleshoot.
Yes, I have the problem too. But after a while, the time will automatically sync-up again. It is just pretty annoying.. Some times I got shocked when I look at the time.. haha..
Yep 20-30 min.
There's couple of noted reasons in other posts
- one, could be the ActiveSync
- again this could be due to system clock sync or outlook-exchange sync
- two, could be the Quick-GPS download, not sure of this though
So far only one solution seems to fix it to some extent, i.e. checking the automatically sync time with network in the Phone-settings, have to wait and see. Anyway, it atleast confirms the problem is with the s/w not the h/w
Thanks for the responses
Hi
Started noticing the same problem, sometimes it can be upto 30 minutes behind. Is this a TouchFlo bug displaying the time?
I do have the setting to sync with the phone network set and still doing it.
HTC need to get this fixed
Regards
Phil
I get this myself too, i think its something to do with outlook, becuase usually when i recieve new mail the clock is corrected
are there any apps for WM6.1 that sync your time to the atomic clock servers?
actually dont worry about it, i was reading some other threads on the clock problem and have downloaded gTimeSync, i'll see how it works out
I got that the other day. My watch said 6:01am, my Topaz said 5:45am....But when I looked at 7:30am, they were both the same. In that time, I had not connected it to anything, but I had turned the phone function on at 7am.
guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks
1 - i had trouble with the latest swype (the pale grey one? silvery coloured?) i went back to the dark one, it was unuseable (cant seem to find out how to bring up its version number, , the cab just says swype.cab, , , heh. So i'd say try get an earlier version, Mine works lovely.
2 - move the opera cache to the sd card, and clean it now n again. I have a lot of that kind of trouble with podcasts from bbc, 15 meg or so, , seems to help with the cache on sd.
3 - dont really know about the network details. sorry.
4 - i DO know that if you live on teh edge of the decent signal area, your phone jumping between 3g/hsdpa and edge/gprs will eat your battery. find comm manager and switch off the 3g button (if you have one) when you dont need fast access, can vastly improve battery, and email and other syncs dont need 3g most of teh time, only browsing.
5 - thats probably outlook adding the default "the day before" reminder, (or maybe the htc one works the same as the outlook one) either way, you have to manuall edit the appointment to set the reminder to no reminder.
6 - it will download if you linger on the weather tab for a second or so when swiping. Gives the impression that it is always updating.
Hope some of them at least help!
sam
thanks for the fast reply, not the first time too
1) ok ill uninstall swype and install the older one, hope this gets fixed as i prefer this layout
2) thanks - i have moved the opera cache to the sd card
3) my operator is tmobile uk, HSDPA is supported and so is 3g, i have unlimited data plan, the connection will drop after a couple mins, normally less, if HSDPA is disabled, the connection is slower but more stable, but in the end, the connection will drop
4) ive disabled HSDPA because atm its unusable, i do indeed have that 3g button and is always off, my connection is always on G, still 20% battery loss after 15 mins surfing
5) i mentioned that i set it to no reminder, what do you mean?
6) that makes sense - thanks
if you have any ideas how to solve number 3 id really appreciate it
I had the same issue with Virgin UK (uses Tmobile as you are aware) I flashed to 1.66 rom and my problems went away - battery life as much better also, hope it helps
thanks for your reply
i have also flashed to official 1.66 rom, the problem didnt change at all
i even tried different radios with this rom
any other ideas?
thanks
backup before you do the swype change, if you use a lock password, i believe some version of swype can affect that? (i dont use one so i wouldn't know, there are threads on it)
about outlook and the reminder thing, i'm not really sure of the details, but i've been syncing the same set of contacts and calendar with outlook for probably 6 or 7 years, and several times ive come across a situation where you set up an app, or event or something, and set no reminder, and it goes off at midnight the day before - the setting is actually 'one day' and the day starts at midnight, d'oh.
How it comes to be that it doesn't get saved i haven't pinned down, but it generally seems to be after a hard reset/complete wipe and resync. It often (not always) also creates duplicate birthday reminders.
This has happened to me from office 2000 right through to 2k7, and on different phone OS's, and different sync programs but it doesnt happen all the time.
(bit non specific, sorry)
it sounds to me like an outlook related problem, but i dont use outlook at all to sync anything to my phone
i still dont have a clue why i cant double click to zoom on certain websites, bbc is the one i look at the most its very annoying
Yea i hate the no double click on bbc site . Must be something about how its constructed i guess. , , cuts coming next year, it'l fall appart....
cgrec92 said:
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
thanks
Click to expand...
Click to collapse
Your battery should not behave like this and you should stop draining and charging the battery because you will ruin it and I suspect that you may have already done damage.
The batteries need a good few weeks of use to reach their max usable capacity and to achieve this charge it as often as you can for as long as you can. Nothing more, nothing less. No draining, cycling, conditioning of any sort. Just use it and keep it on charge.
I have mine on charge always at home and in the car and I have never got below 40% during the day and I'm a heavy user of the internet.
I have two backup power packs and have needed them only once when I was away for two days and couldn't easily charge.
thanks for your reply, i will do this for the battery, ill report back if it helps
thanks
anyone have a clue?
thanks in advance
cgrec92 said:
guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks
Click to expand...
Click to collapse
I experience the same problem (frequent loss of internet connection). I then shut down data connection and immediately re-enable it to turn it back on. This works, but it's annoying and a definite let-down for any smartphone, especially our powerful HD2.
I can't believe nobody has a solution for this. Apparently not even HTC does.
Anyone???
im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!
My battery seems fine since i dropped a radio version and can now lost 3+ days with a lot of use and everything downloading automatic.
there are only two things that annoy me, slow/ lag when texting on the keypad and finally the random ghost typing
could you mention what operator youre using and where youre located?
perhaps your radio would be suitable for mine too
Make sure your birthday reminders are set to "none" and not "0 minutes".
I had this problem with birthdays also. They seemed to revert back to 0 mins when i flashed my phone and re-synced my contacts wo had to go through them and set from 0 min to none. Pain in the neck but better than being woken up at midnight!
cgrec92 said:
im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!
Click to expand...
Click to collapse
I contacted the HTC customer service via their website and this is the reply I got from them:
This could be a driver conflict and we recommend to try a hard reset on it make sure that you back up all your data before the reset. If the problem still going on after this then contact us in this line +44 8458900079 and we will send your device to be repaired.
Does this make any sense? It almost seems to good to be true. My phone is fresh out of the box, been using it for about two weeks now with a standard 1.66 ROM. The data disconnect problem has been there since day one. I kinda feel like they recommend a hard reset no matter what the problem is
Anyway, I've read about other people having the same problem as cgrec92 and I but... is this an universal problem or are there lost of users out there who have no data connection problem?
that's really useful information thanks for posting that ill definitely keep in mind that i can send it off to get repaired, although keep in mind most people who have done this say nothing changes, from all I've read, tmobile customers are the most affected, i have done hard resets before but they em nothing, I'm going to try mtty to completely format the phone, maybe its something left over from the tmobile stock rom? anyways ill try that and report back
By the way: I'm on 3 network in Denmark.
i have used mtty and flashed artemis 5.0 with radio 2.06 as the rom recommends
have had some connection dropouts still although less common
what i have found though is that in connection setup, right click and click on update database, equip the new settings
not minimizing opera seems to keep the internet from dropping out too