I have a weird issue with my mogul.
everything is dead on it (keyboard doesn't work, no LEDs, screen doesn't display).
yet it still works over bluetooth (can recieve calls, can listen to music, well before I reset it and closed media player).
I'm not worried as have sprint insurance so it will get replaced, just wondering if anyone has any idea what might have happened?
Maybe your blacklight died?
Try using a tool to remotely access your mogul and see if maybe the settings are turned off though, try this:
http://mymobiler.com/
I thought it could be the backlight. But, the keyboard is dead too, as are all the LEDs. Only thing that works visibly is the ringer, and bluetooth. So I can recieve calls. <shrug> going to take it to a sprint store today.
You are talking about keyboard lighting or when you press a key it doesn't work?
couldn't pick up or hangup calls with phone buttons.
couldn't get caps lock or num lock leds to light up.
only thing that seemed to work was "sound" on startup (due to reset), ringer and bluetooth for picking up calls.
phone's been replaced so can't analyze it more. sprint tech guy was like "wow, this is weird, never seen this before"
Did you try to hard reset it before you took it in?
yea, couldn't. buttons didnt work. held down the 2 soft buttons and it just booted normally (got the sound, no screen)
Related
in a neverending battle with a phone that is underpowered and clumsy, i now have had enough. I figure i will give this one shot here before i buy a pearl or dash on monday (probably a pearl as the wm phones i have used have all seemed to be piled of ****e).
Everytime i try to activate my phone on my home wifi network, it freezes. Anyone experienced that, got a fix? It's ridiculous how touchy this phone is and annoying.
Actually, perhaps you can suggest some other fixes to annoyances.
I dial and then put the phone to my face, and poof, my cheek hangs it up.
After boot, the message button won't open my poutlook, it opens but doesn't display. If i hit the text or email entry on the today screen, it works fine.
Bluetooth won't work correctly, insomuch as it won't output to the headset but people can hear me fine
I get notification i have a voicemail, and i dismiss it.. so dismiss the bloody thing - i still have the notification by the clock, i want to REMOVE the link to voicemail by the left bottom softkey.. so i can see other notifications, annoying, annoying, annoying.
Overall i find this phone to be a bulky, heavy, clumsy, unresponsive POS. I know that's a negative thing here, but i am really frustrated.
Chill out, relax. I've been using the wizard without any problems whatsoever but if anything, the WiFi is a problem because of my stupid router (a WRT54GC). But even then, once it's associated, it's not a problem. I have a Belkin downstairs which is the gateway device and I have 0 problems associating and using WiFi with it. My device is an XDA Mini S.
Now, enough about me, here's a few questions:
When you say lock up, what locks up? The whole phone? Does pressing the keys bring up the keypad lights? Is this the case after a hard reset as well?
I can't use my cheek to disconnect the phone ...maybe because I have a screen protector on? I don't know but I never had this problem :S
No comment on the poutlook but mine works fine with everything so far :S
I haven't used BT for headsets but this might depend on the profile used by the headset.
I don't use voicemail so I can't say much about the notifications.
The wizard is by no means flawless but I have not come across anyone with the same problems as you...but then again, I've been away for a fair bit :S
the message notification is terrible. If there's a voicemail. You can't see anything else until you check it. Dismis just brings it back. All other dismiss fine. THisis on my sx-66 wm5
I noticed this problem:
when i start a call, my screen become black and i cannot hang-up the call.
anyone with same problem?
another little question:
i have a time-limited data plan (40H /month) is there a way to know if my HD2/WP7 phone is connected or not? or a way to control my data connection?
thank you!
I have the same issue. If I hold the proximity sensor directly to a bright light source the screen comes back on but I'm not always near a bright light source. I've been making calls on my bluetooth headset because that has a hardware hang-up button. If someone could work out how to hook up the hd2 hang-up button this would be a massive help...
EDIT: i make some test, plese discard this post (test result in post #5)
I'm not sure about yours, but after I finish my call I just remove my phone from my ear then the screen show up . Regardless where I am (dim or bright place) the screen responds to the movement of the phone away from my ear .
ok, i make some other test.
confirmed, we have some problem with proximity sensors.
when i make a call, the screen become black. immediately, witoutn anything else.
wen i remove the phone from my ear the screen will NOT come up UNLESS the other part hang up.
for example: if the other part use an answering machine, i am able to record my message, but the screen DOES NOT comes up when i remove it from my ear.
if the other part is a friend, and HE hang up the call, my screens lights up, again, sayng "call ended". then return to the home screen.
if i'm in-call, and i expose the phone to a bright light, the screen comes back too, sowhing all in-call options (speaker activation keypad, and some other things)
Just press the normal hang up button and that should act as the power button to bring the screen back on...
B4PJS said:
Just press the normal hang up button and that should act as the power button to bring the screen back on...
Click to expand...
Click to collapse
during call this button doesn't do nothing.... already try with all button..
i just play with registry entries, some are interesting.
HKLM\Drivers\Builtin\Proximity
ScreenOffDebounceTime DWORD:50 (Decimal value)
ScreenOffThreshold DWORD:256 (Decimal value)
But i cannot figure how they affect screen (i try to change their value with no effect)
update:
seems i fix it!!!
after an UPGRADE (hehehe) to winMo 6.5, i realize that problem still exist.
then i remove a portion of the screen protextor and proximity sensors works again!
even if i use original HTC screen protector... :\
nushuth said:
update:
seems i fix it!!!
after an UPGRADE (hehehe) to winMo 6.5, i realize that problem still exist.
then i remove a portion of the screen protextor and proximity sensors works again!
even if i use original HTC screen protector... :\
Click to expand...
Click to collapse
I've tried that already but it didn't work for me. I did have my screen replaced so I wonder if the problem started then...
Same to me... Is this a replaced screen issue?
Strange one this...the red button (bottom right of the 5 physical buttons) just brings the screen to life for me and should work I would have thought regardless if screen is replaced.
hey guys i am facing a problem too with my tmous hd2...i have dual booted it..when i make a call in android or win7 proximity sensor doesnt turn off the screen at all.....so i end calls without my knowledge and intent.....anyone facing similar issues??? anybody knows any solution???
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
Click to expand...
Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
Click to expand...
Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Phone was working with no issues until the other day. I was viewing a web page and noticed the text didn't look quite right, it seemed to be shimmering. Then a bit later on switching to the camera app the screen was just a lot of green flashing lines, pressing home button worked and then starting the camera again it would either be the same or would work properly. Then later that evening after using the phone fine opening the s cover the screen would not come on but the menu and back buttons would light up, pressing the power button a couple of times would make the screen appear. Then that stopped working as well, and no even then back and menu buttons don't light up. the phone still seems to work as plugging in the headphones and pressing the button on them starts my music playing, but I can't get the screen to turn on at all.
The phone has never been dropped has been very well looked after and is immaculate , there are no scratches on the screen and I can't see any cracks (from a pressure break) either.
Any ideas?
this might sound like im trolling, but did you try turning it off and on again?
seriously, your screen is probably broken. send it to sammys customer service or whereever you bought your phone and let them check and/or repair it
I use my phone a ton for calls , imagine that .
Lately when I put a call on speaker, the screen will not turn off. It will not time out and even if I press the power button to shut the screen off manually, it just comes right back on.
Has anyone else experienced this and if so have you been able to correct it?
p.s. this has only been happening in the past week or so and I can't think of anything I did or any updates that would have caused this.
Thanks
I'm experiencing this same thing. Tried multiple things and even did a hard reset and the issue still persists. Very annoying.
I found a workaround where if I come out of the phone app, then I can lock the screen.
got the same thing. i read something on AC( think it was) regarding the calendar notifications not allowing the screen to go dark too. i wake up, my phone is super hot if i have an all day appt with a notification. did yall find a fix to this? the other forum mentioned possible connection to samsung pay.
Having the same issue. The screen does not turn off when holding the phone to my ear or when I'm using bluetooth headset.