Related
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
many many people have this problem. I myself had it 2 months ago. I was always very careful with my device, but some day I took it out of my pocket and the screen was broken.
I had to pay to T-mobile NL in order to receive a new one, 130 euro, and was forced to extend my contract with another year.
Good luck!
a
Hi
Search as there are various posts about o2 and their replacement under warranty. Here's one thread I contributed to for starters
Broken screen
:wink:
I too had it happen to mine. The screen is too flexible and all it takes is sitting down wrong with it in your front pocket. Mine was even in a Piel frama leather reinforced case. Nice case but doesnt really do much to protect the unit.
I had mine repaired by pocketpctechs for $259.
I have since gotten the aluminum case and had no prblems since. I have even dropped my MDA on concrete and the road about 3 times with no effects tahnks to the aluminum case.
MattyPW said:
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
Click to expand...
Click to collapse
Do you get the option to purchase insurance for the phone in the UK through your carrier? I pay an additional $6 to t-mobile but it covers accidental damage etc...
Hi,
many people have this problem. Seems more and more like a production problem
good luck
a
I bought the phone off eBay, as my contract is on Orange and i was bored of my last handset! As such i cant get the insurance to get me a new phone!
Im currently trying to get in touch with the person i got the phone from on eBay to send me down a receipt in the chance of getting an O2 shop to send it away for me!
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
I dont know what to do with mine! I've gone back to my old phone now (Orange C600), i'm thinking just get the XDA fixed when i have the cash, as it is a cracking PDA. Besides, im going to loose LOADS of money on it if i sell it as it is
Will give the games developers some time to make some decent games for WM5 i suppose :lol:
mine cracked just few days ago.
rang O2 today and they are sending a replacement which will arrive tomorrow. £5 a month for insurance... cant be bad
Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!
You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.
Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work
I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
I heard LG screens lose sensitivity over time.
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!
x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
Click to expand...
Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks
Get a Digitizer and fix em on.
Hey guys,
My worse nightmare just became reality and I cracked the screen on my Nexus I'm using my old G1 but I know I can't stay with the downgrade for too long. I tried calling Assurion to get it replace but they said they see activity on the phone (since I'm using the G1) and can only send me a G1. Anyways I want to try and replace the screen on my own or find a cheap place that can replace it. My questions are 1) Does anyone know of a trusted place that replaces the screen? 2) How do you know what kits to purchase on eBay or anywhere else? There is a LCD w/ Digitizer option for $187 or The LCD Display for $127.
I cannot see anything on the phone it is pure black, there are no cracks I can feel, and when someone call I am able to slide down to answer. I just see the cracks below the glass. I just don't know what exactly is broken the LCD? Digitizer? I just always thought they were both on top of each other and if one breaks so does the other. Thanks.
Dude take it to a repair shop,3GS screen of my friend costed 100$
Fight with Asurion! That's some BS they're feeding you so they can avoid covering the cost of a N1. Of course there's activity on your line. They expect you to not use your line at all when you have a secondary phone available?
moto211 said:
Fight with Asurion! That's some BS they're feeding you so they can avoid covering the cost of a N1. Of course there's activity on your line. They expect you to not use your line at all when you have a secondary phone available?
Click to expand...
Click to collapse
Yeah thats what I told them. I'm going to call again and get crazy on their a** hopefully they will replace it. All the places to fix it cost more than the 130 deductible with Asurion.
so, i recently received a replacement Evo from the repair center, and not even a full week later, my screen shatters from a 2ft fall . I left my evo on my lap, and rushed out of my car and completely forgot i had placed my evo on my lap. Well hearing my phone smack the road was a quick reminder of it. Lucky Damaged screens are covered under free replacement from the sprint repair center. Sprint use to never replace damaged phone with out having to pay the deductible. is this new, or have i just been dealing with the wrong people? attacheted is a picture of my evo. by the way, although the screen is shattered, it is 100% fully functional .
I just went threw the EXACT same thing on Friday pretty much. The FIRST time my EVO ever fell (about 2~3 feet) it shattered the screen.
I stuck my EVO in my hoodie pocket in my garage and the rubber case had hung up on the materiel so it didn't get all the way in my pocket. I let go thinking it was all the way in my pocket (was in a rush to get somewhere) and it hit the concrete floor face down.
The outside screen was 100% ok but the inner screen, the one that actually lights up was shattered.
I took it to my local sprint store which was only 3 blocks away and asked about a replacement expecting to pay the $100.00 dollar deductible. I was informed there was NO deductible and that Sprint had changed the policy a couple months ago with regards to replacing the broken screens. I asked why the change, because so many have broken? The store manager said yep, pretty much. Easier to just replacement them then deal with pissed off customers and potential law suits over something that breaks SO easy.
Anyway they were out of Novatech screens so they sent me over to a Corporate store. Took about two hours to get it fixed. They replaced the WHOLE front and even gave me the old one back because I had a Zagg protector on it. They told me to go to Zagg.com and claim a warranty on it which I did, should be here within a week!
same here, i walked in thinking they weren't going to cover it. I myself use to cause a stink when they wouldn't cover cracked screens. makes things a lot easier when sprint actually works with you. now my replacement is on its way, should be there tomorrow. i really am considering buying the otter box.
But in the long run, seems as though MOST people end up paying more into insurance than they actually get out of it
I absolutely agree, you end up paying $100 just to get a used phone. I just checked ##786# my phone was initially activated 7/1510
Sent from my PC36100 using XDA App
You even had a screen protector and it still cracked?
I've got to watch mine more carefully. I bought the Sprint screen protector for mine. Even after countless drops no cracks yet. But i can see a couple cracks on screen protector but not on screen itself.
Yay for insurance, even-though many would pay more into insurance than they get, at least there is a sense of protection.
Yup, that is one of the sprint sold protectors, it helps with scratches... Thats about it. Yes, if you love your evo, be careful haha
Sent from my PC36100 using XDA App
AtiRadeon1 said:
You even had a screen protector and it still cracked?
I've got to watch mine more carefully. I bought the Sprint screen protector for mine. Even after countless drops no cracks yet. But i can see a couple cracks on screen protector but not on screen itself.
Yay for insurance, even-though many would pay more into insurance than they get, at least there is a sense of protection.
Click to expand...
Click to collapse
A screen protector is not going to prevent your glass from shattering....lol
nomadicthoughts said:
But in the long run, seems as though MOST people end up paying more into insurance than they actually get out of it
Click to expand...
Click to collapse
Same problem with my homeowners and car insurance.
One thing I realized about insurance....you only need it when you dont have it.
Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen
get this first - http://www.daydeal.com/product.php?productid=46716&cat=5085
lol
I Need a new screen to, I bout this phone with a cracked screen for only 140
Were do I get a replacement from?
Sent from my SGH-T959 using XDA App
There are 2 places I have found that have
Globaldirect.com-- this is in the USA
Alibaba.com-- This site is a site where there are many vendors, it is safe to buy from here but it is in Hong Kong
ONE IMPORTANT POINT, some people on Ebay and other places claim they are selling you OEM, but often it is an LCD screen it works fine but not as good as amoled..... just keep that in mind........
The last one i bought was 85.00 with shipping but that was a while ago so i do not know what prices are right now.
Hope that helps if so say thanks
mygti02 said:
Hi guys
Well i thought the gorilla glass would have been ok, but i was wrong. Dropped my phone bounced off my foot then hit the floor, not hard, but hard enough and in the right spot to crack the glass all the way across the screen. So im wondering where i can purchase replacement glass for my Vibrant? Any help would be awesome. thanks!
EDIT: just to be clear here, only the glass cracked, not the physical AMOLED screen
Click to expand...
Click to collapse
when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax
rdozier52 said:
when my cracked i got it from repairuniverse.com and it came with the opening tool. the prices have gone up though it was like 149+ shipping and tax
Click to expand...
Click to collapse
That's what I did.... it was $90 when I got mine, now it's $150. Dunno why.