everything was going well with my Imate Jasjam for 2 years, until one day i was taking a shower(1 month ago), a small spill of soap went into my screen, since that time i get screen align problem from the top screen only, down and centre is ok.
The screen gose unpositioned from the top only, it occurs one to 3 times a day until i realign the screen again. I think its not a hardware or software problem, because the screen is ok except on the top, and it occurs only one to 3 times a day.
how can I solve this problem?
b2000 said:
everything was going well with my Imate Jasjam for 2 years, until one day i was taking a shower(1 month ago), a small spill of soap went into my screen, since that time i get screen align problem from the top screen only, down and centre is ok.
The screen gose unpositioned from the top only, it occurs one to 3 times a day until i realign the screen again. I think its not a hardware or software problem, because the screen is ok except on the top, and it occurs only one to 3 times a day.
how can I solve this problem?
Click to expand...
Click to collapse
Take apart and clean with an alcohol based cleaner?
Mike
Related
It seems that as of late I have to re-align my screen almost on a daily basis. It will be ok vertically, but horizontally it seems that it's always shifting.
Has anyone else ran into this?
Yep, I've run into it. Sometimes it can go days without having to realign it, other times I have to realign it every 15 minutes. Seriously. I thought it might have something to do with opening and closing the keyboard but it's been hit and miss so far. I can't prove that it and I can't prove that it isn't. Sure would be nice to figure out what it is, however, and have it fixed.
How do you carry your phone around? Do you keep it in a case on a belt clip or do you keep it in a front pocket of your pants? If you do not use a case then try it for a few days and see if this helps with the alignment problem. (Body heat and/or pressure on the screen may cause the alignment to drift.)
This is a know hardware defect. It should be covered by your warrenty. T-Mobile exchanged mine with no problem.
Mine had the same issue but it hasnt been an issue since the 2.26 update on Tmo.
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
optical said:
I had my phone replaced and it's still having the alignment issue. This sucks bad. Realigning and resets doesn't help!
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Click to collapse
Getting rid of magic button and vbar, if you run those apps, did the trick for me...I switched to wisbar desktop and ever since I have not had to realign my screen once in 2 months
I'm going to try this out and let everyone know. I'm having the terrible screen alignment problems (I at first thought that it was the keyboard and switching landscape mode) but I have magic button installed. Going to try the switch to wisbar lite and see if that helps. Does anyone know if the business card trick for the hermes will help with this?
I think it is a hardware defect, i have problems with mine, not only i have to re-align it often, my screen is also not responding to touch either. (from time to time).
Not to respond right away without extensive testing, but I did just put on wisbar lite and noticed a definite improvement in aligment (certainly seemed better than magic button) someone else should try this too and see if they notice an improvement.
I was having this issue for awhile. The card trick had helped on my previous 8125 but not this time. Carrying it in the case instead of my pocket seems to help quite a bit. The issue also seemed to be affected by pushing on the plastics around the screen so that might be a clue right there too.
align
delete
Sounds similar to my fix of pushing on the plastics all the way around. I haven't really had this problem since I did so and I have only had to realign it a couple of times in the last few weeks.
my phone's alignment used to get screwed up multiple times a day.
I took the stupid stick on screen protector off it though and haven't had that problem nearly as often. I maybe realign once a week, and when I do, it's only because it's off just a bit.
I had alignment problems frequently a few months ago but it is all history now.
1) Fix current alignment problem.
Just make sure you confirm if it is a hardware defect first, by checking the tiny gaps between the touchscreen and the casing for dust particles. Use a high power scope(I work in a semicon backend company so no problems getting one). Clean the gaps all around the touchscreen. See if that fixes your alignment problem. If it does, then probably your screen has some electronic problems(claim warranty).
2) Protect your screen from pressure at ALL times except when you use it with your stylus or finger.
I carry my Wizard in my pocket with a plastic transparent plate covering the entrie screen(ala HP's RW6828 forgot that model already).. Have been doing this since last year and no alignment required since last year...
Just wonder why HTC doesn't make it an option of have the protective screen on their devices... Beats having a bulky casing..
Permanent fix for Alignment problem in 10 seconds
Well I read many posts and finally came to the conclusion that the best and permanent fix for the alignment problem is as under.
Slide out the keyboard, you will find 2 screws at the back. Loosen them and then retighten them but not as hard as they originally were but lightly.
Presto
Problem solved.
U will never see your screen misalign again.
Thanks
software problem
The original Cingular wm5 rom had this alignment problem, I flashed NBD's WM6 v5.1 rom and it was fixed. I tried other wm6 roms with mixed results, some would get misaligned, others alignment stays perfect. Anyway the NBD rom just works, improves battery life, speed, I could go on all day.
http://forum.xda-developers.com/showthread.php?t=299821
I had to replace my screen with one that I bought on ebay because I broke the last one. I did this about a month ago but ever since I did this I have to realign my screen a few times a day.
It just randomly gets off by a little bit and as soon as I realign it, it works perfectly for a while. I've noticed theres no set amount of time it takes to get out of alignment because it can stay for a few hours or just a few minutes.
Does anyone know what may be causing this? Is it the lcd I bought and is there a fix to it? Thanks
JaredYng said:
I had to replace my screen with one that I bought on ebay because I broke the last one. I did this about a month ago but ever since I did this I have to realign my screen a few times a day.
It just randomly gets off by a little bit and as soon as I realign it, it works perfectly for a while. I've noticed theres no set amount of time it takes to get out of alignment because it can stay for a few hours or just a few minutes.
Does anyone know what may be causing this? Is it the lcd I bought and is there a fix to it? Thanks
Click to expand...
Click to collapse
Most often the alignment problem is caused by pressure being put on the screen by the casing around the edges of the screen. Have you tried the business card method as outlined in the wiki?
Mike
Hi all,
i've been facing a strange problem for 4 days now , and sick and tired of this :/
i got my device for 2nd hand at the beginning of this month , and was using it with no problem.I installed 1drom and used it for a while with no problem again. Then four days ago was scrolling around forum and saw a beautiful rom "prophet future clean " i flashed it and used for 2 days. There were no problems first day but i needed to re-align the screen several times 2nd day. Then i turned it into "my speedy diamond edition 2" and used it for 1 day again with alignment problems.
After that i thought of flashing back 1d and so did i. But screen became unusable (even cant touch X button) after every alignment after 3-4 minutes.I thought it could be something touching the screen and removed the screen protector. It worked fine and had no problems since then. But until 2 hours ago when i charged it. I knew heat maybe the problem but after re-aligning many times it wasnt even usable
then tried flash back to prophet future clean , no succes at even first align after os flashed
then i installed latest radio rom thinking it would help but no success (well, i could align my screen at list after 2 hardreset) ..
finally now i turned back to offical "turkcell shipped rom" which is wm5 , and it's working fine now.
So ,has anyone got an idea what to do ? i really like my phone but also need texting which is impossible with not-working touch screen
now wm5 also not working :/
pfff
That has happened to me as well, I got it second hand, but even with the original ROM it dit that... I tried reflashing, same thing, and it still happens to me sometimes, the solution is aligning the screen, then cleaning the screen really well, specially on the edges... When I do that, it works for a long time...
karva said:
That has happened to me as well, I got it second hand, but even with the original ROM it dit that... I tried reflashing, same thing, and it still happens to me sometimes, the solution is aligning the screen, then cleaning the screen really well, specially on the edges... When I do that, it works for a long time...
Click to expand...
Click to collapse
yeah, i kinda got used to re-aligning. But i can confirm that the reason of dis-alignment is (or very likely to be)
1- the screen protector
2-heat and pressure(when cleaning it f.e.)
3-dust at the edges...
Well, taking care of these, i can use without re-aligning for a day, or maybe one and a half, but no more... I guess i can live with that
Yes the main idea is cleaning.
Thin dirt and oil layer coming from your body sweat makes touch screen requiring re-alignment.
Cleaner the screen less re-alignment...
Hi,
Does anybody else experience buggy screen more and more often ??
The first few days, i couldnt' unlock it for 1 second or so... was fine
Then after 2 weeks, screen got unrepsonsive for a few seconds from time to times.
Then 3rd week, screen was unresponsive for 1 HOUR... found out cleaning the screen or decreseasing screen sensitivity with BsB seemed to help.
And today... i wanted to scroll down in some program, it reacted as if i had another finger on the screen and started to zoom in or out.... 3 mins later : my screen became unresponsive and it s unresponsive now for the last 2 hours... cleaning the screen doesn't help.. it just doesn't react at all and phone is useless now.
Question is : Do you guys also noticed some decreasing screen quality over time ?? (maybe in some DIFFERENT ways than i had.... like this guy here : http://wmpoweruser.com/?p=10735
I am not able to do what that guy did on the video ! :/
Maybe you should update rom
kaemon said:
Hi,
And today... i wanted to scroll down in some program, it reacted as if i had another finger on the screen and started to zoom in or out.... 3 mins later : my screen became unresponsive and it s unresponsive now for the last 2 hours... cleaning the screen doesn't help.. it just doesn't react at all and phone is useless now.
Click to expand...
Click to collapse
Yes, I've had exactly the same problem for a few weeks - it's Summer here in Australia and I noticed the same thing happening when the phone gets hot while in use or connected to the charger.
It doesn't get better until the phone cools down. Believe it or not, I had to put mine in the freezer to unfreeze it. That's right, the freezer to unfreeze it...ah forget it...
I've tried several ROM upgrades and hard resets - makes NO difference. It's a device (not software) fault so you'll probably need to replace it.
Here's another thing you can try to see if you have the same problem as me - put a second finger at the bottom left edge of the screen and see if it presses soft buttons on the right hand side.
After 4 months of flawless work, the lower part of the screen (a strip several millimeters from the edge) suddenly stopped responding properly!
E.g., all buttons in this area (including launcher/phone/+ on home screen) either don't work at all, or sometimes activate after a while when strongly pressed with the thumb (orientation doesn't matter).
Just two hours before they responded fine to the index finger.
Also, I've noticed that when I "multi-touch" the lower line in a file browser with two fingers, it works nice! Buttons are too small for that, however
I first tried to restore backup, but it didn't help, of course.
Has anybody had the same problem?? I guess it's a warranty case ...
I would agree, it's probably a hardware problem that you'll have to bring your phone in for service to get fixed.
I'm having that same problem my self, but just now and then. What helped with me is that I press the upper left corner of the phone with my other hand and then the lower part works fine, so i think i should get a new digitizer or its just loose connector.
im having the same problem , i have put up with it for the past few weeks and its driving me nuts now. today i did a factory reset which made no difference , i called htc who didnt sound a bit suprised by my phone call it gets picked up tomorrow morning to go for repair so the question is ... is this a common fault? and how the hell am i gonna cope without my hero in my pocket ?
Yeah happened to mine last week, a few have had the same issue where it's just the launcher bit not responding. Although the good news is that I'm getting it back tomorrow though so it's good times!
I had the same problem with my touchscreen (after a month or so!)
Mine got picked up thursday by HTC and I just checked the tracking site and they just recieved it.
I wonder how long it's going to take
Visited their service center last week.
They've immediately replaced my screen with a new one without any ado. Now everything works as before!
BUT a friend of mine who bought his Hero in January is having similar problems now...
It is a common problem according to HTC.
Mine was repaired in just 10 days.
Same problem here, did htc said anything about this problem? is it a common fault?
thank you
I said it in the post above yours.
ah yes, right, thank you
mach2005 said:
It is a common problem according to HTC.
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Click to collapse
If they acknowledge it officially, couldn't you provide a link please?
i gave mine last week to repair, they returned to me unfixed. on the paper stated that they only updated the software, what a dumb this htc guys. need to go back and tell them again the same story. im wasting my time only for this. wtf
I recently had this problem. The 3 buttons at the bottom of the screen wouldn't respond, took it into T-Mobile who said I'd have it back within about 7 to 10 days... 3 weeks later I got a text saying I could collect my phone...
On the paper sheet it says they've replaced the lens.. Which I can see they have as before I had a miniscule hairline scratch near the top.
They also mention a software update (1.0.0.A6288)
Either way it works nicely now.
I've recently experienced the same issue - the lower part of the screen, the one where the LauncherPro icons usually are stopped responding to touch. If I press really hard it works sometimes, but it's pretty annoying. I didn't sit on the phone or drop it recently, it just stopped working all of a sudden.
Is there anything I can do, as the phone is out of warranty ?
HTC South Africa gave me a new hero after I took mine in for the 3rd time. Hardware problem. Very happy with their service.
i have this exact same problem, is the only solution to send to htc? >_> Cuz my warranty's out already unfortunately... i flashed my hero to CyanogenMod 7 and it seems to have helped, but still not completely responsive... I also have a problem where at times i completely lose control of my touch screen where the spots i touch seem to respond to opposite sides of the screen... anyone else?
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
^ wtf do u mean?... are u just being a gimp...
VillainRocks said:
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
Click to expand...
Click to collapse
i am having the same problem and i badly need to solve it please could u tell me that what do you exactly mean by put a dryer on the htc logo
thanks