Hi,
after having several missed calls going straight to my answering machine on my new HTC Hero. I was getting a bit paranoiac, so I've decided to test in/out calls.
Basically, 90 of my incoming calls were going straight to my answering machine. Out-call were about 30% KO
After several tests, to make sure there was a problem, I've decided to request for support from HTC.
Support told me that I should shut the 3g connection every time I would want to receive a call .
So I tried and Bingo, if 3G is activated, I get 10% of the calls, if I deactivate it 90% success.
So you'll say, I should be happy? Right? Wrong!
The main use of that kind of phone is to have a data integration, otherwise I would have kept my old nokia from 10 years ago..
Here basically, if I follow HTC idea, I should keep the 3g closed, sometime, I should switch it on to get my mails, thanks to the non true push capacities (ok this one is not htc) then wait for the sync, maybe force it , get my mails, and then, shut 3g back and pray that no Über important call would have been done.
Well that plain sucks!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
works fine on mine....i suggest you are on a ****e network, or on only 2G where you are. that's what usually causes this.
I guess they suggested this because it sounds like your network hasn't figured out how to route calls properly on their network when data is active, and they dump it straight to voicemail when there is a data connection active.
not the phone's fault, the phone won't even know that the call has been missed, the network simply does not route the call through and sends it to voicemail instead.
i had this on O2 a while ago. went to t-mobile (who knew how to set up their network properly for data) and never had this issue since when i am on 3G coverage. if i'm on 2G signal and have active data then yes, i miss calls. but that's how 2G networks operate.
it's truly shocking how many networks out there have absolutely no idea how to set up their networks properly for data!
Well I wish it would be that, my signal goes from -63 dbm 25 asu(80% of the time) to -81 dbm 16 asu.
Just after my post, I called one of my friend working in carrier terminal validation.
What he told me was, 2 options:
- Same bug was on the htc cruise, bug got corrected after a fw update.
- Some of my carrier radio are buggy and 3g goes over gsm.(SFR/VOdaphone France)
I bet for the first option since I had the problem in various places since I didn't want to ask support for nothing and get busted for a " feeling and not facts" (did the test in 3 differend location 80 tests in total(I used to be a tester....).
I will update the topic if I get news about it
nmuncer said:
!
Never had such a thing on my previous Data friendly mobiles, why should I accept it on the Hero?
If someone have come across this bug, cause it is a bug, how did he/she managed to fix it?
Thanks
Click to expand...
Click to collapse
You shouldn't accept it - but most people don't have this issue!
It's unlikely to be a "bug" per se, because otherwise it would be endemic behaviour, so it's either:
1. Your physical device (get it changed!)
2. Your network.
In addition, just an FYI in case you've got the new Sprint Hero, but most CDMA networks (including Sprint) do not support simultaneous voice and data. I've no idea what happens in practice on Sprint, but I'd imagine if you were actively using data your voice calls would get diverted to voicemail unless Sprint automatically suspends data when a voice call is pending.
Regards,
Dave
You're on SFR?
OUCH!!!!
Sounds like you have a nice strong signal, but is it 2G or 3G? (do you see a G, E 3G or H at the top of the screen?
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
And yes, there were a few issues with the P3300 and the cruise, but they were mainly on Bouygues, not so much on SFR.
There's nothing known of on the hero, and as SFR sell the Magic, i would have thought they would have ironed out any issues already...
Hi,
I'm mostly in HSDPA or 3G.
I still have contacts with people at SFR (used to work there till recently) they might share a bit of info.
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
rhedgehog said:
if you see G or E, it's cos you're on 2G, If you get 3G or H, it's on 3G.
...
Click to expand...
Click to collapse
Regarding this and your suggestion that 2g and data will result in missed calls, Can you suggest how to avoid this happening? I live and work in the country and only have 2g, so have found quite often people have mentioned my phone not even ringing- straight to answer phone. This explains it.
Nice to know, but annoying if I can't solve it- I run a business and my phone is very important.
Cheers,
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
i have sprint as well and when someone calls you when youre running hybrid, you should not miss calls. you will get disconnected from the internet when someone is calling though
ajones7279 said:
Idk if yours is CDMA or the GSM one but on mine (CDMA) under the mobile network settings, I have the option to switch the mode of operation to ether Hybrid, EVDO only, and 1X only. Now, I know how Sprint's network works, not sure if it's the same for any other networks but if I set it to Evdo only (3g) I'll miss all my calls because Sprint does voice over 1X. Hybrid mode does EVDO when you're using data and switches to 1X when you're doing voice/sms.
Click to expand...
Click to collapse
Hi, I'm on hybrid
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
If you use AnyCut, you can create a short cut by selecting:
New Shortcut->Activity->Phone info
This will create a shortcut on your homescreen which beings up a hidden "engineering" screen on which you'll find an drop down for "Set preferred network type" where you can select WCDMA only.
Regards,
Dave
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
rhedgehog said:
alternatively, open the phone app
dial *#*#4636#*#* and select phone info
scroll down and set it to WCDMA only.
does the same thing but saves installing an app.
Click to expand...
Click to collapse
holy monkey! im going to try this!!! do i have to di it everytime i turn the phone of or is it permanent?
orouborus said:
that is what i hate about hero, it is really great except for the fact that it switches from 2g to 3g without notice. i want it to be permanently stuck in 3g for faster downloads and mms, but when it uses 2g, i cant send and receive mms and surfing the web is slow as heck! im still looking for an app that would permanently put the device in 3g just like with winmo it which you can use wcdma ONLY.
cheers!
Click to expand...
Click to collapse
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
tsekh501 said:
That is not specific to the Hero. The fact is, every carrier's 2G network has better coverage than their 3G network. When the phone cannot detect strong enough 3G signal, it jumps back to 2G network. The idea is that slow data transmission is better than no data transmission at all. Many smartphones have the option to lock the mobile network to 2G only. One advantage is that it gets better reception, and another advantage is longer battery life (the 3G chip eats battery much faster than 2G).
If you instead lock the phone to its 3G network. The first thing you will notice is that battery life is significantly shorter. And chance is that you may be getting very spotty reception, because you are not allowing to phone to switch to 2G when it gets no 3G signal. When there is no 3G signal, forcing the phone to "3G only" mode won't give you faster download, it gives you no download.
Click to expand...
Click to collapse
true true. i usually charge my phone everynight though. problem that i have with 2g is that i cant send and recieve mms and yeah data connection is slow. in our place 3g signal is ok. i also lock my topaz for wcdma only. but it is ok that it switches to 2g in low signal areas.
Thanks!
You actually use mms?
Wow, they do exist.
barryallott said:
You actually use mms?
Wow, they do exist.
Click to expand...
Click to collapse
yeah... mms is great. i use it to send items that i wish to purchase etc.
What NOM1 Networks are there in the UK? I only get 2g in my area (booo) and could do with an operator that works right. T-Mobile forums suggest they still have an issue
Hi
I've checked it with Hero running in PlusGSM in Poland.
Regardless if I select 2G/3G or even "WCDMA preffered/GSM Only/WCDMA only" setting the phone is not available for incoming voice calls during data transfer. Every time when I start internet connection (example: SSH session) I'm not available for incoming calls. At this site I do have both strong 2G and strong 3G networks.
I would like to mention that a few days ago I've swapped Samsung SGH-i600 (WinMo 6.0) for HTC Hero - so I'm using the same SIM card in the same network and the same place. SHG-I600 was able to perform both data transfer (on 2G) and voice (on 3G) on the same time. HTC Hero is not...
I wonder if this is 'feature by design' or a bug in software?
This morning my phone stopped working. Screen went off, couldn't wake it up and couldn't charge it. None of the buttons did anything. I decided to try a soft reset as a last resort and it's working again now. HAs anyone else had this issue, and is it something that occurs a lot? I'm not happy about this
Morning,
Search is your friend. Look on here for a thread started by Beards. Has all the info and solutions you need for this.
Use this to search as XDA search is a bit hit and miss..http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all
WB
wacky.banana said:
Morning,
Search is your friend. Look on here for a thread started by Beards. Has all the info and solutions you need for this.
Use this to search as XDA search is a bit hit and miss..http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all
WB
Click to expand...
Click to collapse
I can't find anything on XDA search to be honest. I tried that link you sent, but I can't find it on that either, any hints as to what keywords I should be using?
I also tried searching by members list, and finding all posts by beards, but I just get this long list, any idea which one he/she is?
http://forum.xda-developers.com/memberlist.php?&order=asc&sort=username&ausername=beard
try searching the site for standy screen of death.
Its a problem that has afflicted many HTC devices and seems somehow related to the phone moving between 2G and 3G in areas of poor 3G signal
rumpleforeskin said:
try searching the site for standy screen of death.
Its a problem that has afflicted many HTC devices and seems somehow related to the phone moving between 2G and 3G in areas of poor 3G signal
Click to expand...
Click to collapse
Thanks for that hint, found lots of info on it now. This is going to show how really clueless I am, but apart from 3G being a lot faster I'm not sure what the difference is between 2G and 3G. Also, is the 2G and 3G just related to data usage/transfer, or is it calls as well?
If it's just data transfer then I may as well set it to 3G only as I'm too impatient to wait for the internet etc on 2G. If it responsible for the connection of calls as well I'm going to have to leave it on both as I quite frequently go from3G to 2G areas, and I don't want to keep losing signal for my phone.
Snerkler,
Take a look at this thread...http://forum.xda-developers.com/showthread.php?t=596484
WB
> If it's just data transfer then I may as well set it to 3G only as I'm too impatient to wait for the internet etc on 2G. If it responsible for the connection of calls as well I'm going to have to leave it on both as I quite frequently go from3G to 2G areas, and I don't want to keep losing signal for my phone.
GSM (2G) handles all the voice traffic and SMS in UK, plus basic GPRS speed at up to 56Kbps. Where available it also includes (E)dge connections for data up to about 100Kbps (technically can go much higher, but this is the practical limit)
3G and HSDPA (Also termed UMTS and WCDMA) are data only and can allow 330Kbps and up to 7.2Mbps respectively though you'll generally see around 200Kbps and 1-1.5Mbps as usable maxima. These protocols are also used for video calling and MMS media content. However if a device is set for WCDMA only, it can still make/receive voice and SMS services.
If all you do is use email, voice, SMS and basic web page browsing, there is an advantage in constraining the connection to GSM only, as the battery life will improve by up to 25%. For occasional higher volume web browsing it may still be worth staying on GSM, but switching to Auto or WCDMA when needed.
For frequent web use, then it's best to stay on Auto and take the battery hit. Don't select WCDMA only- the 3G service in UK is still patchy and if you go out of a 3G area, you;ll get no signal at all with this selection.
You may also see a few posts on here relating to auto-disconnecting the data signal after a timeout. In general this is not a good idea with current 'connected' devices as it prevents all the 'push' updating of email, Facebook etc. The programs to allow this were originally produced to prevent unwanted data charges when data was expensive, or when roaming. A lot of users are now utilising this in an effort to improve battery life- this is a little futile as the data connection itself uses the normal phone signal service channels and therefore negligible battery power, unless the 3G service is switched off at the same time.
wacky.banana said:
Snerkler,
Take a look at this thread...http://forum.xda-developers.com/showthread.php?t=596484
WB
Click to expand...
Click to collapse
Cheers for this, read through to page 8 so far, will read the rest later. WHy can't I find the threads I want when I search?
I may as well just PM you everytime WB lol
NeilM said:
> If it's just data transfer then I may as well set it to 3G only as I'm too impatient to wait for the internet etc on 2G. If it responsible for the connection of calls as well I'm going to have to leave it on both as I quite frequently go from3G to 2G areas, and I don't want to keep losing signal for my phone.
GSM (2G) handles all the voice traffic and SMS in UK, plus basic GPRS speed at up to 56Kbps. Where available it also includes (E)dge connections for data up to about 100Kbps (technically can go much higher, but this is the practical limit)
3G and HSDPA (Also termed UMTS and WCDMA) are data only and can allow 330Kbps and up to 7.2Mbps respectively though you'll generally see around 200Kbps and 1-1.5Mbps as usable maxima. These protocols are also used for video calling and MMS media content. However if a device is set for WCDMA only, it can still make/receive voice and SMS services.
If all you do is use email, voice, SMS and basic web page browsing, there is an advantage in constraining the connection to GSM only, as the battery life will improve by up to 25%. For occasional higher volume web browsing it may still be worth staying on GSM, but switching to Auto or WCDMA when needed.
For frequent web use, then it's best to stay on Auto and take the battery hit. Don't select WCDMA only- the 3G service in UK is still patchy and if you go out of a 3G area, you;ll get no signal at all with this selection.
You may also see a few posts on here relating to auto-disconnecting the data signal after a timeout. In general this is not a good idea with current 'connected' devices as it prevents all the 'push' updating of email, Facebook etc. The programs to allow this were originally produced to prevent unwanted data charges when data was expensive, or when roaming. A lot of users are now utilising this in an effort to improve battery life- this is a little futile as the data connection itself uses the normal phone signal service channels and therefore negligible battery power, unless the 3G service is switched off at the same time.
Click to expand...
Click to collapse
I fI'm reading this right, you need 2G to make and receive calls, therefore if you select 3G only then you can't make and receive calls?
snerkler said:
I fI'm reading this right, you need 2G to make and receive calls, therefore if you select 3G only then you can't make and receive calls?
Click to expand...
Click to collapse
No- if you select 3G only you can make/receive calls and exchange fast data- but only if you are in a 3G coverage area. Out of 3G coverage and there's nothing
GSM only: Voice, SMS, Data wherever theres a signal. Good battery life. Slow data
3G only: Voice, SMS, fast Data, but nothing at all out of 3G coverage. Higher battery drain
Auto: Switches between the 2 above, but favours 3G where available so again, higher battery drain especially in marginal 3G signals where it will continually switch between protocols, potentially using a lot of battery power.
NeilM said:
No- if you select 3G only you can make/receive calls and exchange fast data- but only if you are in a 3G coverage area. Out of 3G coverage and there's nothing
GSM only: Voice, SMS, Data wherever theres a signal. Good battery life. Slow data
3G only: Voice, SMS, fast Data, but nothing at all out of 3G coverage. Higher battery drain
Auto: Switches between the 2 above, but favours 3G where available so again, higher battery drain especially in marginal 3G signals where it will continually switch between protocols, potentially using a lot of battery power.
Click to expand...
Click to collapse
Ok, thanks for clearing this up. If I want to improve battery life, am I best to have it set to 2G, unless I want to use internet/email, and if I want to do that then swap it to 3G for this (assuming I don't want push mail)?
Also, most of the time I'm hooked up to wifi, so I'm assuming in this case I don't need 3G at all?
snerkler said:
Ok, thanks for clearing this up. If I want to improve battery life, am I best to have it set to 2G, unless I want to use internet/email, and if I want to do that then swap it to 3G for this (assuming I don't want push mail)?
Also, most of the time I'm hooked up to wifi, so I'm assuming in this case I don't need 3G at all?
Click to expand...
Click to collapse
Even email (polled or push) is fine over 2G unless you are receiving large attachments.
When you are on WiFi, data should take that path so you are correct- 3G won't be needed.
Is there any way that you can turn off the 3g to save battery because on other android phones like the g1 it allows to turn off the 3g and seeing this is the first 4g phone EVEERRRRRR!!! i think it should have some way to turn off the 3g capability to save battery,,any suggestions
You are able to turn off 3G completely by going to Apps>Settings>Wireless Networks>Uncheck Mobile Network
yea but there gotta b a way without disabling the internet
No way because voice and data are 2 separate signals and cant be used simultaneously. The 3g is the thing that kills the battery because it is always looking for a better signal. If you turn that off, voice will stay at "1x", thus saving battery and you can still receive sms and mms
Hello Everyone --- Note3, NC2 Leak stock modded deodexed rom.....worked fine for several months.
Cell signal in my basement office is very weak -- got a VZW extender, 3G signal now shows super good strength and calls are good. I am on wifi for data... Problem is when I'm on the extender, the phone is laggy as ever...super slow, gets very warm, screen lags, experience is horrible. I have reflashed, cleared cache, everything.... to no avail. Once i unplug the extender...everything is just fine again (snappy/responsive, better battery life, etc etc)
Anybody else experience this behavior?
Is it a Booster or a microcell? Microcells/femtocells plug in your Home Internet where the boosters try to boost cell signals. Boosters generally only work worth a damn if set up very particular to the scenario at your location. Otherwise they get a ton of echo and your phone can hand off between the tower and booster which can lead to increased power use.
I hate boosters for the most part. They work best if you have virtually zero service indoors and can run a long coax outside to an antenna location that gets good service. Swapping the typically included omni antenna for a directional antenna and aiming it directly at the tower would be of much benefit.
Putting a booster into your house and expecting it to not suck is like expecting to find good food at Mcdonald's.
Also, you may consider that your Note3 may have reception issues that a number of people including me had when upgrading to KK. You should try to verify if the reception seems like it is behaving normally.
Lastly, use the app Advanced Signal Status to force your phone to CDMA auto (PRL). This will allow you prevent your phone from trying to find LTE, which will save battery and will operate cooler.
You can also force CDMA only, which will prevent your phone from connecting to EVDO as well as LTE, and should run cooler and save battery.
Note3 does not have separate radios for simultaneous CDMA data and voice. The ONLY way to have voice and data at the same time is to have 4G or wifi.
In your scenario, I would just put the phone into CDMA only mode at home and use wifi, and put it into CDMA/LTE auto (PRL) or CDMA auto (PRL) depending on whether you want 4G or 3G data while traveling.
Good luck