Database Users

I want to be alerted when subfolders receive mail.

My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.

RedRamage said:
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
Click to expand...
Click to collapse
I would like the same.

I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)

tedet said:
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
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Click to collapse
It is indeed an Outlook issue. It only sends alerts on mails in the inbox. On my exchange server, the emails are redirected on the server before Outlook ever sees that they touch the inbox and thus no alert.
The only solution is some sort of third-party app, that would be nice.

If you're using Groupwise as your mail server, what is the email client you run on your workplace computer? And your workplace computer OS?
If your accessing Groupwise mail through Outlook on your work computer, your rules can be setup as client side instead of server side rules. If Groupwise behaves like a MS Exchange then your client side rules would only process when you're logged into your Outlook client. So when you're not in front of your PC, you wouldn't move your mail from your Inbox. Thus making them invisible to Pocket Outlook.
Or you could setup some special notification or delayed move rules. Again assuming you're using Outlook. Ornic InboxRules can be used to create some complex rules if you go that route. I haven't personally used it, but I used the predecessor to it called CaTrap to parse the sender, subject, and parts of the body into a another email and forward that via SMS to my phone.
If you can manage to get stuff to your Pocket Outlook Inbox, there are a few good tools that will give you advanced notification options on your phone. See this thread for details. Hope this helps to get you started.

You can see on http://www.magica.ro/pda_pocket_checkmail.php an application which solves your problem; it works together with ActiveSync and Outlook Mobile in order to alert users about unread mails in Inbox and Subfolders.
You can test it by downloading the demo version.

We published version 2.0 of CheckMail application.
New features are:
- displays messages on "Today Screen";
- audio alert when new messages are received;
- audio reminder if the new messages where not read (the interval when these verifications are made is selectable by user);
- by taping on CheckMail application, user can open Messaging application (Outlook);
- user can select in CheckMail application not to check Inbox (only subfolders).
Visit http://www.software.magicashop.ro/pda_pocket_checkmail.asp to see details and demo application.

IMAP to gmail configuration?

Hi,
I'd like to configure Windows Mobile to make that the delete mail action in my gmail account archives the mail instead of deleting it.
I've read some post over the web talking about this issue, and giving some solutions, but none of them for Windows Mobile.
In essence, the solution implies to change the "label" that is associated with the delete action, so it must change from "[gmail]/trash" to "[gmail]/All mail" (this is my own interpretation of what I've read, very simplified ), but I don't know how to do this. I've searched the registry and the file system looking for some configuration entries, but I've been unable to find any
Any ideas? Is this possible to do?
(my ppc is a HTC TouchHD, by the way)
thanks

1 of the differences between imap and pop3 is that
imap dont delete the mails
you should try to change to pop3 in your pda

Use the IMAP connection and just move the messages to a folder on your PPC, this will change the tags in your gmail account. Thus moving the email from your Inbox to the folder of your choice.

Hi again,
Thanks Rudegar and Deedee for your replys. (sorry for my delayed answar, but I've been out of home some days)
Rudegar, I've been testing the pop3 access, but I have a problem. I use POP (with MS Outlook) in my main computer, so I always have my mails there and organized as I want (folders, subfolders, filters to delete, move, etc...) This is my main "mail box" and I like it this way 8·). The problem now is that if I download one mail from one pop3 "reader" (be it the PC or the PPC) the other one "loses" the mail. I suppose that gmail marks the mail as downloaded by pop so it is not "served" anymore. This makes the pop option "not an option" 8·(
Deedee, I've been playing a little more with the IMAP folders, and, as you say, I can move the messages to folders. The problem here is that this is not so easy as simply deleting it, and letting gmail to keep it archived. What I want is to be able to delete the messages but to be sure that there are kept safe by google, just in case ;·)...
What I want to do is exactly what is described in this page (http://vjarmy.com/archives/2007/10/tutorial_easy_archiving_for_gmai.php), but I don't know if there is some way to do the same in Windows Mobile
Thansk again for your help 8·)

it's done! well... in fact it has been always done! 8·)
As a nice "side efect" of using a spanish version of Windows Mobile, mails are never marked as "Trash", but as "Elementos eliminados", what, of course, gmail does not understands and treats it as a normal label. So emails are never sent to the trash folder, wich is what I wanted! 8·)
So problem solved! Thanks again for your pattience 8·D

Outlook in WM - sending emails from Outlook Account

Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.

Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..

Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...

hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!

haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!

E-mail client issues

There are a few issues I have found inherently wrong with the e-mail client. I'd like see some support on these issues. Please feel free to add to this and comment on it as you see fit. I am aware of Touchdown and I'm not satisfied with it as a solution.
1 - The ability to move messages to specific Outlook folders.
2 - E-mail forwarding: Forwarded e-mails are attached as .eml files instead of in-line forwarding. This is not only awkward but can cause problems if your are forwarding an e-mail to someone who can't view attachments.
3 - Lack of Corporate global address look-up.
4 - Integration with Outlook invitations. The ability to accept or decline invites is not available.
5 - Signatures.
6 - Push inbox does not refresh without having to manually refresh or new data is received. If a new message is marked as read in outlook, it will not be marked as read in your mail client via push. This a problem because if you read an e-mail on your PC, your phone won't know and still notify you as having a new message.

gibosn6594 said:
There are a few issues I have found inherently wrong with the e-mail client. I'd like see some support on these issues. Please feel free to add to this and comment on it as you see fit. I am aware of Touchdown and I'm not satisfied with it as a solution.
1 - The ability to move messages to specific Outlook folders.
2 - E-mail forwarding: Forwarded e-mails are attached as .eml files instead of in-line forwarding. This is not only awkward but can cause problems if your are forwarding an e-mail to someone who can't view attachments.
3 - Lack of Corporate global address look-up.
4 - Integration with Outlook invitations. The ability to accept or decline invites is not available.
5 - Signatures.
6 - Push inbox does not refresh without having to manually refresh or new data is received. If a new message is marked as read in outlook, it will not be marked as read in your mail client via push. This a problem because if you read an e-mail on your PC, your phone won't know and still notify you as having a new message.
Click to expand...
Click to collapse
I'm with you on all 6 of these issues. They are major problems and severely limit the usefulness of this phone in an enterprise environment.
#2 is just absolutely absurd and probably the biggest reason why I paid for TouchDown. The fact that I had to pay for basic corporate email functionality on this phone is pretty upsetting.

Touchdown fixes many if not all of those issues plus it adds calendar and tasks.

yakky said:
Touchdown fixes many if not all of those issues plus it adds calendar and tasks.
Click to expand...
Click to collapse
gibosn6594 said:
I am aware of Touchdown and I'm not satisfied with it as a solution.
Click to expand...
Click to collapse
Yea, see the above quote.

gibosn6594 said:
Yea, see the above quote.
Click to expand...
Click to collapse
I'm actually tired of people telling me that Touchdown is the solution. I HAVE touchdown, but it doesn't fix issue #6 nor am I really happy with the UI/GUI in Touchdown. It's a bit "cartoonish" looking if that makes any sense.
The point is, these are all features that the native client should have.

Exactly, thank you.

I actually have more issues:
1. Not able to sync emails over a month old
2. Mail Client does not work correctly with Mail2web account (client reads Trash folder as inbox and notifies me of new emails)

kolyan said:
I actually have more issues:
1. Not able to sync emails over a month old
2. Mail Client does not work correctly with Mail2web account (client reads Trash folder as inbox and notifies me of new emails)
Click to expand...
Click to collapse
Thanks. Keep them coming.
I refuse to believe that Google cripples its mail client because they want people to adapt gmail in a corporate structure. That would be very Steve Jobs like.

kolyan said:
I actually have more issues:
1. Not able to sync emails over a month old
2. Mail Client does not work correctly with Mail2web account (client reads Trash folder as inbox and notifies me of new emails)
Click to expand...
Click to collapse
Now that I think about it, I have some more to add as well:
1. "Reply to all" includes your email address in the "to" (i.e. if I get an email that was sent to me and 5 other people, my reply to all will also be sent to me - I have to manually delete my e-mail address). This is an issue in Touch Down as well.
2. Attachments. I had a ton of attachment issues with the native client. I couldn't open a lot of them (would just fail) or couldn't even click to download.

Disappearing emails with Gmail(workaround)

I was having some setup issues with Gmail pop; I’ve found a workaround so thought I’d share it.
I like to check my email regularly with the HD2 throughout the day, but manage the majority of these through Outlook when I get home. So on my HD2 I set up a pop mail account to check my Gmail at regular intervals (5 mins), get the entire message but leave a copy of the message on the server so I can still access these with Outlook later.
Problem was whenever the HD2 downloaded an email despite the setup being configured to leave the message on the server these mails were marked “as read” by Gmail and archived, presumably because my Gmail account was set to “archive emails that have been accessed through pop”. This was clearly overriding the “leave a copy on the server” setting. So I’d get an email on my device, this was then automatically removed from the Gmail inbox and archived, 5 minutes later the HD2 would check again, see the inbox was empty and therefore delete the email from my device. Outlook never got a look in as when I got home all the emails had been archived so it was seeing no emails at all.
Hence the disappearing email problem.
Firstly I tried changing the Gmail setting to “keep Google mails copy in the inbox when it had been accessed by pop”, this worked to a degree but I found it slightly irritating having to go in and manually erase all the emails in my Gmail inbox once I had downloaded them.
I then tried enabling imap in Gmail and binning pop access altogether, i.e., accessing all my emails through imap both on the HD2 and on Outlook. Again this worked to a degree but I have Outlook set up a particular way and I found that imap didn’t really work for me in that regard.
Eventually I sussed getting it to work the way I want, I set up both pop and imap access in Gmail. I had the HD2 accessing mails through imap, and Outlook accessing through pop (with the setting for ” archiving emails once accessed through pop” enabled in Gmail). So the HD2 would accrue all the emails that I received throughout the day and keep these in the Gmail inbox so when I fired up Outlook at home these were still there to be downloaded. Of course once I had retrieved these emails through Outlook these were automatically archived by Gmail and only then were they removed from the HD2 then next time it checked the server, which was fine as they had been dealt with and were no longer required, perfect!
So that’s been my weekend really, hope it helps anyone that wants a similar setup.

POP is the wrong method for your interest.
POP catches the mails from your server and deletes em from it.
You only need to use IMAP method to leave a copy on the server.
Just that easy.
You could have saved a lot time if you only setup imap in your email settings in the phone.
All other stuff was completely too much. Sorry
Im using that method since i had the Touch HD and still use it with Gmail on the HD2 and my mails stay on the huuuuuuge google servers too.

Undoubtedly imap has its advantages, certainly on the phone its working well for me.
You did raise a point:
"POP catches the mails from your server and deletes em from it"
Should this happen when the you have set-up an account on the device thats configured to "do not delete messages from the server"? Because despite my account being set-up this way my emails were being deleted (or archived, either way, disappeared!) nevertheless. That's specifically why i wanted to detail why I did what I did as I'm sure this issue could catch other people out.

POP is designed to catch mails AND clean up your email account on the server.
This makes sense when you have limited storage space (i have an arcor account too and have only 25mb on there).
From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option.
This is mostly the reason that the emails get deleted when using POP.
IMAP is designed to give you the opportunity to have a look at your emails like on the server.
When you read an email on your pda the mail will be automatically flagged as read on the server too.
It is some kind of sync.
There are these two well known ways just to give you the opportunity and fulfil your needs. Just use the one that serves you well.
In your case this will be IMAP

"From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option"
When i was setting up the account on the HD2 I was ticking this option to leave message on server upon deletion (see screen shot), although it seems i was misunderstanding this function.

Yeah the function you checked was only for the deleted mails.
It just tells the server what to do with the mails that you deleted on your device.

Sounds good, I'd just replace imap access on the HD2 with activesync, even better.
I'm interested in what your "weird configuration in outlook that makes you not able to use imap" is though.