Today i pulled my phone out of my pocket and when i looked at it the screen was stuck on a white screen. I tried pulling out the battery, but it wouldn't get off the white screen, i tried soft resetting it, still white. I tried leaving the battery out for about an hour, still white when i turned it on. I then got home and hooked up the USB cable to it. Active Sync finds it, but it's still white. Then i tried reflashing the phone, the flash was successful, but the screen is still white when I turn it on. Does anyone have any idea on how I can fix this? Thanks!
Try putting it in the freezer for a few minutes. Also read up on this thread....
http://forum.xda-developers.com/showthread.php?t=321163&highlight=whitescreen
had same problem... be brave, download dissassembly instructions, pull hermes apart(dont worry about taking everything off the motherboard) and push the lcd plug back in FIRMLY. especially if you've dropped the phone repeatedly. Did it saturday. also used mike channon's instructions to stop the damn keyboard opening all the time. If I can do, ANYONE can do it. just take it slow and read the instructions carefully. take time to make sure you understand & plug everything back in (2 connectors, line camera focus up with lever and put battery cover release in the right way). Good luck and check the wiki for instructions....
PLEASE NOTE : you will void warranty to do this so if its still in warranty send in for repairs or as Mike says to do "replacement".... Cheers...
Related
All- I've tried to search the forum but no luck for my situation. Today I had been using my 8528 just fine. I opened the phone to start a txt message but the screen backlisght went off and the items on the screen got small lines running thru them. I tried a soft reset at the time but it didn't reset. I then removed the battery but the artifacts on the screen remained. i replaced the battery but it owuld not turn on. I tried another soft reset but nothing. i took the battery out for several minutes and then tried again, nothing. I plugged it into the wall charger but nothing lit up and it would not power on..... what the hell is going on??? thanks!
Mine did the same, just gave it a hard wack in the palm of my hand and the screen came back on ...... at your own risk.
Other than that it has been bullet proof .... lol
MyDraadloos said:
Mine did the same, just gave it a hard wack in the palm of my hand and the screen came back on ...... at your own risk.
Other than that it has been bullet proof .... lol
Click to expand...
Click to collapse
We don't say "hard whack" here we say "scientific tap"
Essentially, if it's a slack or slightly oxidised contact then a "scientific tap" may work, otherwise it's dismantke and extract and re-seat all the connectors. (assuming you don't have a Warranty,if you do, then use it!)
Mike
looks like one of the screen slider retaining screws came loose and probably shorted something out. I took it apart and looked around but didn't smell anything funny. I put it back together but still no luck.... the screw short is the only thing i can think of.....???
mine did the same exact thing yesterday.
i tried all the "white screen" fixes I can find.
I will be upgrading to a newer faster phone now ...
Hi,
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Anyway, since it was brand new she dried it up and if you switch it on now you get to the tricolor screen. I tried attaching it to my pc, and the text at the bottom changed from serial to USB. I now thought I might have a chance to salvage the phone by trying to flash the original rom. owever, even if everything seems to have worked out fine during flashing, the screen (when ready flashing) turned blank only to go back to the tricolor screen again.
Any one have any idea on what to try next? Is it bricked for good?
The screen shows no sign of water damage whatsoever.
Regards -
/Ballista
BallistaSlim said:
Hi,
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Anyway, since it was brand new she dried it up and if you switch it on now you get to the tricolor screen. I tried attaching it to my pc, and the text at the bottom changed from serial to USB. I now thought I might have a chance to salvage the phone by trying to flash the original rom. owever, even if everything seems to have worked out fine during flashing, the screen (when ready flashing) turned blank only to go back to the tricolor screen again.
Any one have any idea on what to try next? Is it bricked for good?
The screen shows no sign of water damage whatsoever.
Regards -
/Ballista
Click to expand...
Click to collapse
The best thing to do in these situations is to immediately pull the battery and put into a bag of rice to absorb all of the moisture before putting power to the unit thus risking a short circuit.
You may still have water shorting out your hardware keys and its putting the phone into bootloader mode.
My wife put her phone on the kitchen counter, well, it got completely wet. In addition to using rice, I put the rice and the phone in one of the vacuum bags and pulled vacuum, left it in for 2 or 3 days and the phone worked and functioned 100%. 6 months later, still up and running.
Thanks for the answers. I think it is as dried up as it can be though. She have dried it with rice etc. Is there any tip on what to do from the tricolour screen?
Hi,
I maybe didn't understand when the screen goes blank, but since the situation looks pretty desperate why not try to install latest HSPL, it's still a flashing procedure and should end up succesfully if you don't have any hardware damage. If HSPL flashing works, you'll be able to flash any ROM you like, official ones included. Since the device is not yours sorry for the silly question: you have WMDC installed on your pc ,don't you?
The screen goes blank after the bar goes up to 100% on the telephone. I have WMDC installed, but I cant get it to connect to the phone, so installing HSPL will be a problem or?
Edit: Doublepost
If you can't connect to WMDC you can't flash anything,I'm afraid...Any chance to flash by putting the ROM image into the SDcard? Problem is that official ROMs come in .exe format while flash procedure via SDcard needs the ROM image to be in .nbh format..I'm sorry, I'm stuck.
You most probably have a hardware problem, probably a button stuck. Try pressing volume up down repeatedly for example 30 times then try to turn on the device. If that doesn't work you will have to disassemble and dry off your device and check for a shortcircuit or some resistivity in the volume down area. Even if you dry your device on the outside, some water still remains on the inside (I know since I'm an electrician).
Sorry for posting in here - my issue is with an opal but it sounds like a very similar issue.
I tried to clean out the stylus holder on my opal with some washing up liquid on a cotton tip bud. Nothing happened at the time, but some washing up liquid must have got into the phone, as the next time I went back to it seemed to be bricked. I didn't know how to deal with washing up liquid so I disassembled the phone and put it into the freezer to see if that would get me anywhere. I didn't think rice would be much use at absorbing washing up liquid. Anyway, a few cycles in the freezer followed by a cold blast with the hair dyer seemed to have the phone able to get to the bootloader, and able to hard reset.
This is where I am now. Hard resets only get as far as displaying:
ONBL 1.27.000
SPL 1.27.000
GSM 03.29.90
with the 'smart mobility' splash below. That's it - after about 5 seconds the phone turns off. I can keep performing hard resets in this loop, and I can also get the phone into the bootloader 'tri-colour' screen where it shows
ONBL 1.27.000
SPL 1.27.000 (all in the red bar)
and then 'F256' in the green bar
the white bar will change from USB to SERIAL as appropriate.
I thought I'd cracked it when I downloaded the stock ROM from htc, and it seemed to run succesfully. However, once it got to 100% it turned itself off again and I was still only able to either unsuccessfully hard reset, or get to the bootloader screen. I've tried installing the stock ROM through an SD card too, and it seems to work again, but same result. I suspect the phone is a brick now, and there must be hardware damage somewhere important. Any ideas appreciated though.
BallistaSlim said:
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Click to expand...
Click to collapse
It might need re-flushing. hahah
Sadly, I'm at almost at a loss. Did a bunch of Googling for answers but I'm finding nothing...
My screen in my N7 cracked, well not the glass, but the inside, who knows how. So, I found a great video on youtube on how to replace it by
Android Authority (http://www.youtube.com/watch?v=OtIFkIKtYf8). I followed the directions to a 'T', but nothing happens when I turn it back on again, not a screen flicker or anything. I thought I got a screen that was DOA, so I got it exchanged. Here's the screen I got, linked from the video from youtube (http://amzn.to/10FUtwv). When I plugged it in, I didn't even get the battery symbol showing that its charging. I took it back apart and double/triple checked all my wires and connection, everything looks good.
As of right now, I'm at work, letting it charge at home and will try the following before I give up and throw the d*mn thing in the trash. $350 down the drain...
1. Try turning it on, of course.
2. Try holding down the power button for up to 30 secs.
3. Try holding down power and the vol up key
4. Possibly try to let it charge for a few days before trying options 1-3 again. (according to a post in another forum)
Not sure what else to try. Unfortunately, I already threw the old screen in the trash. Hopefully someone can give me some insight on this before I just say screw it and throw it away. It'll be a sad loss, considering I have no idea how to get anything off of the internal memory.
::BUMP:: Any ideas?
So its been charging for over a week and still no life. Is there anything else I can try or anyway to recover the files and maybe just toss it in the trash?
I have obtained a water damaged Lumia 520. I opened it up and dried it while also clearing any oxidation from the various contact points. The phone displayed the bolt+gear icon on screen but the screen kept flashing and fading. I figured the phone needed the firmware to be reflashed so I downloaded the software recovery tool and it detected the phone and flashed the firmware without error. Then the phone actually worked albeit with a black screen, I could hear the little noises and stuff so it was working under the black screen. I figured that maybe the screen could be salvaged by cleaning the contacts and letting it dry up completely, but after I put the phone together it wouldn't work anymore at all, it basically turns on for a few seconds and turns itself off. The software recovery finds it and I can reflash the firmware but it still doesn't work. I tried checking all the internal connectors but now there doesn't seem to be any way to make it work even with the dead screen.
Is there something I need to touch on screen to make it work? I never had a Windows Phone so I don't really know and I can't see the screen. And do you geniuses know what might be wrong with it and how can I tell if it's just the LCD that has been killed by the water or if the motherboad might be FUBAR as well? What could be causing it to turn off after a few seconds? The battery is definitely not dead as I left it to charge for a long time.
Actually I just managed to "fix" it. The screen comes on after I cleaned the contacts and messed with it a bit, it just looks really bad and it's full of line but I can see what's on screen and use the phone. My issue now is that the bolt+gear icon appears at every reboot and doesn't go away. The only way I have to boot the phone normally is to hold camera and volume down after I reboot it. What does this mean? Other than that the phone seems to be working perfectly once it actually boots.
I just managed to bring it back to life completely. Screen contacts were water damaged but I managed to get them working again and now the screen is perfect. It kept getting stuck on the bolt+gear icon after every reboot because the volume+ button was stuck but I managed to unstuck it and now the phone is perfect. So yeah if you have a flashing screen after water damage check the contacts, if your phone doesn't boot and keeps getting stuck on that icon try to unstuck the volume+ button.
Hello,
I have a Moto X Play which is in great condition, I use a case and a screen protector.
Today I went for a walk and grabbed my phone which I hadn't touched in awhile. Once I got outside I realized it wouldn't turn on no matter what I did. Strange, maybe I left an app on.
I get home, plug it in, and it's at 75%. I play with it a bit and put it back in my pocket.
A few minutes later, I can't get the screen on again. I figure, I'll plug it in, reboot it to clear the glitch, it's all good.
It just won't light up.
I can locate it, it's updating its location, I can call it, it vibrates, it responds to buttons (but not the screen) Nothing seems to be wrong with it other than the screen.
I've tried everything to do a reboot, I've plugged in the short circuit usb dongle thing that usually puts an android device right into debug mode. I think it is rebooting but no screen action.
I have the latest OS for the device (whatever the not-so-new one is) and I am unrooted, locked, whatever I haven't messed with anything like that.
What can or should I do? I am just recently out of the 1 year warrantee.
Thank you,
-Phil
Hold down your power and volume down buttons until it turns back up(night take some time) into the bootloader screen and try to factory reset it.
Sent from my Moto X Play using XDA Labs
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
pcaston2 said:
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
Click to expand...
Click to collapse
Make a video on attempt to remove a non removable battery
Sent from my Moto X Play using XDA Labs
Ive been having the same issue with my x play, so try this out. turn it on, and have a look at the screen under a bright light, see if you can make out anyting. The backlight might not be coming on, but the screen will still 'turn on' so to speak, you can still make out whats on the display, touch input works etc. I have an issue with the display connector, with a bit of pressure it will work then not work, almost as if the backlight shorts out. it took me awhile to find out that that was the problem. as for a fix, if its the same problem I'm having, then you'd probably need a new mainboard. I've tried everything, new screen, new battery, swapping covers etc.. I have 2 x plays to tinker with and swap out parts.
I've tried using my new phone's flashlight to illuminate the screen with no success (though I will try again tonight, I'm not 100% sure it's on). Looks like mainboard run somewhere around 120$ before the repair cost, seems like it's not worth it. I'll post back after I double-check to see if the screen is there or not.
If it's shorting, I would think it could be fixed with some careful soldering? I do know that when I turn my phone on (remember it's been hard reset and has no SIM card) it vibrates every few minutes, I have no idea why. That's the only odd behavior it's been experiencing aside from the display not showing up.
I tried to look for any sign of the screen showing up by using string light and I didn't see anything that might suggest anything is showing up.