I have Vista, and paired ok with my Touch Dual. But when I sync it looks successfull, but it deletes all contacts (and those on my sim!) Any suggestions. I have tried deleting the partnership and doing it again. Still no go!
I don't have that problem, but what are your sync rules?
sync:
pda < - > PC
pda - > PC
pda < - PC
...
The only options you have are if there are conflicts; either delete item on pc or delete item on device. Tried both.
Im having the same problem, I have found the whole syncing process under vista to be garbage.
When I first got the touch synced fine with outlook2007 then due to various problems with phone it had to be sent for repair when it came back it would no longer sync adn I had to format my pc and reinstall then it would sync. Teh phone went back for 'repair' (they just refalshed the rom) again as I was still getting problems and when it came back it wouldn't sync- it says its syncing and the progress bar goes up but it doesnt actually sync.
Try enabling/disabling the advanced network functionality (on your phone) from connections>usb to pc
Check your firewall settings
see if it will sync on an xp pc
had the same thing.
delete partnership - manage new partnership - define that pc overrides pda ... and since then it works ( even when i make a change on my pda it is synced to the pc ?!?!?! )
strange - but that's how ms active sync is since the beginning ;-)
Related
Ok, using Activesync 4.1 I sync'd my Wizard with my home computer. That went fine (amazingly enough). Now I try to sync it with my work computer and I can create the relationship between the wiz and the computer but AS wont let me sync any catagory that has already been sync'd on the home computer. IE: calendar, taks, notes.
Everytime I try to mark one of those catagories AS gives me an error message that states...
"You cannot synchronize Tasks (or Calendar) because it is already synchronizing with Windows PC. To enable Tasks for Windows PC 2, clear the Tasks check box for Windows PC and try again."
What the!?! This same set up worked fine with my previous PDA, and it let me sync between the 3 devices without a problem. Am I missing something? Any suggestions?
Weird. I sync with my PC at home and my workstation at work. Everything syncs with no problems at all. The good thing is that by labeling my appointments (with the color-coded labels), the home stuff shows in color & work stuff in white at home, and the opposite at work. Makes it easy to tell the difference.
Maybe the issue is operating system on the second machine? Try uninstalling AS4.1 on the second system after removing the partnership. Reinstall & try again. Whatcha got to lose?
I had the same problem when I first connected my new Wizard to my PC.
Actually the problem is not that a given Wizard cannot synchronize with more than one PC, but rather that AS does not allow you to synchronize a given PC with more than one PDA.
I suggest that you just delete the entry for you previous PDA (the one that's apparently named 'Windows PC').
Hi everybody!
I have a problem with synchronizing my contacts, calendar, tasks etc. When I start Active sync, it synchronizes all the files (music, photos, etc) and programs but could not synchronize outlook!! I reinstalted several times Microsoft Outlook 2002 (which was on the getting started CD) but it doesn't help. When the synchronization is over, the following message appears, when I click on the Exchange message: "The server could not be reached.This can be caused by temporarly network conditions. Support code: 80072ee2"
On my PC, I use Outlook Express 6.0, maybe it's not compatibile with the MO 2002??
Also, I don't see any ikon of the MO 2002, I could not open it on my PC ( could not find it), but in the folder of Add/Delete programs is present (192 MB)!
The message on my device is: Exchange Server Synchronized: None.
I really don't have any idea what should I do to synchronize properly all the information.
Maybe someone of you had a similar problem and could share the experience.
I would be very grateful!!
Hi marbron!
First thing you need to do is sort out the Outlook installation on your PC. If you can not open it, it is not properly installed. Since you can't sync with express, you have to let Outlook 2002 replace it as your default mail program.
Second, when you created a partnership in ActiveSync, you must have chosen to sync with Exchange server directly (first V you get).
When device is not connected, go to File->Delete mobile device, then connect you device and create a new partnership. Make sure you uncheck 'Synchronize with Exchange server directly' on the first page.
Hope this helps.
I don't know why I still have problem with the Outlook. I delated the program and reinstaled it again, I delated the device on Active Sync and connected the device. The message was, that I could synchronize only files, music etc and not contacts, calendar, task because I don't have Outllook instaled...
During the set up wizard of Outllok there is a funny message, that the program will instal the following aplications: Microsoft Outlook 2002 and there is a red cross with (not available), but when I click:instal it does it properly only in one moment the system message appears: you don't have a disc inside, please insert disc (the disc is of course there!!). I have to click several times on continue and then the message disappears... Of course, again I can't find the program on my PC, only it appears on add/delate programs.
I really don't understand it. Maybe the version of Office that I have (Microsoft Office 2000 premium 9.0.2812) somehow creating a problem.... Or maybe the program on my official CD has problem (I don't think so, because Active Sync from the same CD is working ok)...
I really don't know what I should do.
Any ideas???? :idea:
So, any idea?? Could somebody suggest me what should I do???
Please!!!
Same problem
I am having the exact same problem. I tried various fixes but nothing worked. I can't sync my PDA at all now. It used to work ok but starting 10 days ago it simply stopped. The only think I did was using the Internet Connection Sharing applet. After using this applet - no sync at all. And the Windows Mobile Device Center (WMDC) in Windows XP displays a stupid message; see atachment.
marbron: It sounds to me like your CD may be damaged or dirty so some parts of it (namely the ones with Outlook) are not readable.
Try cleaning it and the drive.
In any case you should also delete the partnership from PPC side before establishing a new one.
Innovative: Internet sharing disables ActiveSync but should restore it when deactivated.
Did you try to reset your device? If you are using an unofficial ROM this may be a bug and you may have to hard reset.
Also how are you using WMDC under XP? It was my understanding that thing is for Vista only.
Any way, try AS 4.5 and see if that works better for you.
I cannot get my HTC to complete an ActiveSync with my second PC (a Laptop). After more than a week speaking with HTC and surfing for solutions, I can successfully sync with my PC#1 (Tower Computer) but can still not get a complete sync with the PC#2 (Laptop). I am only syncing Contacts, Calendar & Tasks. On the laptop, I can sync Calendar and Tasks, but Contacts has failed every time and with every attempted fix. I do have a large number of contacts (3925), but this syncs OK every time on my Tower PC. After a long period the sync process stops with the following error message:
“Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again. Support Code:85010017”
I think this odd in that I'm not trying to sync my mail folders
Following are my specs/setup:
Handheld Device:
- HTC HD (called Blackstone in US)
- Window Mobile 6.1
- ActiveSync 4.5.0 (build 5096)
PC1 (Tower):
- Asus P5N32-SLI Premium Motherboard
- Intel Core2 Duo 6600 2.4Ghz (Socket775)
- 4GB RAM (OCZ DDR2 800Mhz)
- Windows XP Professional SP3
PC2 (Laptop)
- Lenovo X60s (Type/Model: UK16DUK)
- Intel T2400 @ 1.83Ghz
- 80GB HD, 1GB Ram
- Windows XP Professional SP3:
I’ve tried all the obvious such as disabling AV and firewalls, deleting all contacts in Outlook and even recreating a new relationship between the HTC and Laptop. One additional note; on a few of the attempts it would end with the error above, but actually sync all of the contact multiple times (ie ending up with 7850, 11,775 or 15,700 contacts which are even multiples of the number I actually have. And yes I’ve ticked the box to “replace” not add in the Connection/USB setup page on device.
Thanks in advance for any help in resolving this problem.
try disabling tf3d (start/settings/personal/today/elements and untick tf3d) during sync
If your Syncing from outlook, the message is Right. Contact in outlook are part of your mailbox.
Here is somthing you could try.
Make a subfolder under contacts and put copy a few contacts in it.
Now configure active sync to sync only the contacts subfolder under contacts.
See if that works.
Or you can move most of your contacts to that subfolder en do a sync without ajusting activesync settings. That way there is less data to sync initially. If this goes well move some more contacts from the subfolder to the contacts folder.
Once all the contacts are synced you shouldn't have the problem anymore.
Bbonzz & Stief, thank you both for the replies. Bbonzz, I just tried the your idea of unticking tf3d but no joy. Stief, your idea of chopping the amounts up into smaller chunks may work as a one-off, but I’d have to redo this sequence at later points as (no offense to any MS employees on this forum), I would never trust a MS application with all my personal and business information; so the “real” repository for this data will always be my CardScan software for which I will infrequently make new transfers into Outlook and thus would have to do this “workaround" many times
One other item that may help troubleshoot is that after an Activesync with the offending second computer (laptop) it has sometimes loaded many blank contacts into Outlook and even after stopping and unplugging the cable Outlook has continued to add more.
It is actually doing this right now and is up to 301 blank contacts for which I’ll wait till it stops and delete them all.
... open for other fixes if anyone has any ideas
maybe is stupid as idea (it did the trick for me in the past when i had Palm), but worth try since you've nothing to lose
your 2 pc's have the same contacts database? I mean, if you delete everithing on laptop you don't lose anyting, right? If so, you could try to delete the contacts database on laptop, bacup the tower in a .pst, import in laptop. In this way you'll have the same image on both pc's, and all the contacts will have the same ID. So Activesync should simply verify that there's nothing new on laptop side, and finish the sinc. And since it's only the first sync that scans the entire database and compares with the entire database on handheld, next time you shouldn't have problems anymore
I've the same problem here
Guys ....
I had exactly the same problem. The way I solved it was to sync first old phone (I have new NB and PPC ... so I needed to migrate all info from old/home PC and Hermes to NB and HD).
so the working process:
1] I synced HD with home PC
2] Sync Hermes with NB
3] Sync HD with NB
......
done
no more "mailbox size failure" appeard ....
/ said with other words .... the process recommended by Stief should work as well - or better ... just migrate all data to NB not using HD and than resync HD with laptop.
bbonzz, thanks again, I've tried this fix. I imported the PST file from computer #1 to computer #2. Then, did full full HTC sync with computer2. IT WORKED. However, when I then try to sync with computer #1, it's back to same problem.
As HTC wash their hands of any Activesync issues, we're on our own. I've found a prgramm called XTNDConnect. Does anyone know if this could replace acctivesync?
i think it is an activesync / wm6 bug, and not a bug of the blackstone.
I had the same behaviour with my mda3 (blue angel)
The last solution i can think of, is a "partial" sync. It's a pain in the a**, since you have to sync back and forth, but could work.
What i mean is:
1. you have your .pst backup. Now delete everything everywhere but contacts, say, # to C, sync with your HD and sync with the other PC: since there are few contacts, you should sync without problems.
2. Now import in pc #1 or pc#2, where you want, the .pst backup (with the filter "do not import duplicates, of course), and delete everything but contacts from # to F and sync again with both PC's. Since #-C are already synced, you shouldn't have problem, because this time should be imported only contacts D-F
3. Go on this way since all contacts have been synced.
If this one too fails, i surrender
I've never managed to setup any of my phones to sync the way I want it.
Here I am... A clean install on my new laptop with Windows 7.
A new HTC-HD2. Cleain install of MS Outlook 2007.
I connect my HTC-HD2, and select sync on the popup.
The HTC-HD2 does get connected with Windows Mobile Device center.
The Sync Center does also say Sync in progress, and the green bar keeps moving from left to right.
As test I have added one address to Outlook, and created one date event .
I've now waited about 1 hr to see if anythig would happen, but no...
Anyone here with a suggestion on what it could be?
(firewall / virus scanner are off for this test)
What are you syncing with bluetooth or cable etc?
My mistake.. I'm using the USB cable from HD2
Sometimes disabling the option "Enable faster data synchronization" in the USB to PC options can help the syncing of devices. I don't own an HD2 yet, but that could be the issue.
Also check and see what your device is meant to be syncing in the sync options. Maybe nothing is selected.
interesting..
win7 here, able to sync both with hd2 and diamond
not a "clean install", as i've upgraded vista → win7 beta → rc → rtm
that should not be an issue however, since the hd2 is newer than all, thus there was nothing on the notebook related to the device from beforehand.
do you get any sync related error messages? or does the sync attempt just go on forever?
if so, are you able to cancel it -- sometimes that's not possible, you have to severe the connection by cable -- ?
gwelwhir said:
interesting..
win7 here, able to sync both with hd2 and diamond
not a "clean install", as i've upgraded vista → win7 beta → rc → rtm
that should not be an issue however, since the hd2 is newer than all, thus there was nothing on the notebook related to the device from beforehand.
do you get any sync related error messages? or does the sync attempt just go on forever?
if so, are you able to cancel it -- sometimes that's not possible, you have to severe the connection by cable -- ?
Click to expand...
Click to collapse
No sync related error's. The sync attempt just keeps going on and on.
Canceling is no problem.
The only way I get a "good" sync is if I disable all the "content sync settings" under Windows Mobile Device Center > Mobile Device Settings
But than again I'm not syncing anything :-(
I've now been at it over 1/2 day, and I'm about to reinstall the Windows 7 system with absolutely nothing on it exept office.
madindehead said:
Sometimes disabling the option "Enable faster data synchronization" in the USB to PC options can help the syncing of devices. I don't own an HD2 yet, but that could be the issue.
Also check and see what your device is meant to be syncing in the sync options. Maybe nothing is selected.
Click to expand...
Click to collapse
This option does not exist anymore.. Or I can not find it.. I know where to find it on my old XDA2s
htc-hd2 said:
No sync related error's. The sync attempt just keeps going on and on.
Canceling is no problem.
The only way I get a "good" sync is if I disable all the "content sync settings" under Windows Mobile Device Center > Mobile Device Settings
But than again I'm not syncing anything :-(
I've now been at it over 1/2 day, and I'm about to reinstall the Windows 7 system with absolutely nothing on it exept office.
Click to expand...
Click to collapse
before you reinstall like that (last resort) may i suggest you to just:
1) disconnect hd2
2) uninstall windows mobile device center
3) reboot -- (even though win7 does not deem it necessary)
4) reinstall wmdc -- which will start automatically once you connect hd2
5) check windows update for wmdc updates (win7 might have one, vista did for sure) and if there is, install that
6) reboot (argh.. but please bear with me)
7) power off hd2 and on
now try not an "empty" sync, but instead with something minimal like tasks.
htc-hd2 said:
This option does not exist anymore.. Or I can not find it.. I know where to find it on my old XDA2s
Click to expand...
Click to collapse
that option -does- exist in the hd2 also.
struggling with the Dutch ROM here, it's located at:
instellingen / overig / usb aan pc
to describe: it's the 12th item in settings (or 2nd one from the bottom)
and then, usb to pc
it's the checkbox there for faster sync.
hope this helps.
gwelwhir said:
that option -does- exist in the hd2 also.
struggling with the Dutch ROM here, it's located at:
instellingen / overig / usb aan pc
to describe: it's the 12th item in settings (or 2nd one from the bottom)
and then, usb to pc
it's the checkbox there for faster sync.
hope this helps.
Click to expand...
Click to collapse
Found it.. Thank you.
(I'm also with the Dutch ROM)
After disabling it (and reboot of HD2 and PC) still no go.
gwelwhir said:
before you reinstall like that (last resort) may i suggest you to just:
1) disconnect hd2
2) uninstall windows mobile device center
3) reboot -- (even though win7 does not deem it necessary)
4) reinstall wmdc -- which will start automatically once you connect hd2
5) check windows update for wmdc updates (win7 might have one, vista did for sure) and if there is, install that
6) reboot (argh.. but please bear with me)
7) power off hd2 and on
now try not an "empty" sync, but instead with something minimal like tasks.
Click to expand...
Click to collapse
I'll give it a go, and report back.
Thank you for your help.
Okay.. After uninstalling office, the syncing is working as it should (only option available to sync is Mobile Favorites)
As soon as I install office again, and enable one of the office options (like E-mail or Notes) it does not work.
Do I need to enable something in office to make it work?
i've had the same problem syncing with Office 2007 installed on windows 7, altho Office 2007 + Vista had no problems.
I also get a problem backing up my phone contacts in Office, i end up getting a combination of the phones contacts + my hotmail (the email account i use in Office 2007) all together in my phone's contacts..
Do you get the same problem?
what office version are you using?
do you use Outlook?
as this is a clean install I only have one email, and one e-mail address in it (not a hotmail).
I've got an old HDD here what I will use for a new install of Windows 7, to see if I can get it to work.
Googleing my problem does return a lot of messages!
As does this link: http://social.microsoft.com/forums/en-US/windowsmobileactivesync/threads/
My HTC HD Mini has stopped syncing Outlook notes for unknown reasons!
I am running Windows 7 / Windows Mobile Device Center, and Outlook 2007.
Everything used to work fine, and then one day when I connected my phone, I get the following error:
Window Title: Windows Mobile Device Center
Synchronization cannot be started because you are not able to log on to the network and access information. Restart your desktop computer and synchronize again. If the problem persists, contact your network administrator.
If I go into the WMDC "change content sync settings' and remove Notes from the list, I don't get the error.
Everything else seems to sync fine, it's just notes that causes the problem.
Does anyone have any ideas how to fix it, as I rely on my notes like I rely on my fingers, i.e. I use them ALL the time!
I've resorted to using a spare PC to sync my notes for now, but it's not ideal.
maybe you can delete partnership at all, then re-creeate new partnership ?
But.. make back-up to contacts and data first..
brgds.
Yeah, I tried that already, but thanks for trying to help anyway.
I'm about to wipe the device, and then install the three updates from the HTC website. But I have a feeling it wont fix the issue....