Database Users

odd GPRS problem

Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.

I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.

hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I wonder whether your HTTP proxy port number is correct. I had same problem and I was using the advertised port number until I discovered there was another one that actually worked. I would suggest a port number but I'm O2 UK (it was `advertised as 80 but only actually worked on PIE with 8080)
Mike

You are not alone
Please check the following threads, both are related to our problem, unfortunely none of them gives a solution.
http://forum.xda-developers.com/showthread.php?t=286449
http://forum.xda-developers.com/showthread.php?t=287101
My GPRS connection doesn´t require an HTTP proxy server so Mike´s suggestion didn´t work for me. I contacted Movistar and they are not open to give support since I didn´t buy the device from them....
On the other hand, if somebody can provide the ROM reg settings and a brief instruction on how can be changed would be great

Hi Luiggi
Sorry you have not got it solved yet. I remembered your post and looked for it but did not find it - hoped you had a solution to offer - sadly not
Edit: I suppose you are certain about the proxy? I ask because mine will connect to GPRS just fine without it - BUT PIE does not unless it's set.
Mike

Maybe it is a Movistar problem
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.

Not lucky so far
Hi Mike!
Movistar people told me that the don´t need proxy servers for the connections since they use Dynamic IP addresses (?). I´ve have tried a lot of different configurations but not luck so far, the comment posted above could be they key, now the big question is: What are the proper settings and how to modify the reg...?

Will reflashing the phone be the only solution?
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.

hguiraud said:
Well looks like the options are narrowing down to reflashing the phone.... I'll give it a couple of days more to see if someone can give Us a hint on what to do.
Click to expand...
Click to collapse
I´m not sure about reflashing, actually I have two 8525 I paid to SIM unlock the 1st one so I still have the original ROM 1.34.505.1 and the symptoms are the same, I don´t know what ROM would be suitable to "solve" the problem in case this would be causing the partial lock.

New Finding
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?

luiggi said:
I´ve been trying a lot of things and I guess I´m close to the root cause. I strated from scratch with a hard reset and giving a soft reset before the 3 sec secreen of auto configuration, then I tried to set a connection in my ISP, I named it "The Internet" and when I hit the OK button I got a message saying that there was an existing connection setting under the same name!!! I couldn´t find such connection, so I´m pretty sure that the connection is hidden somewhere in the ROM and we need to disable it and create a new one or modify the reg to address a different connection consistent with our own network.... Any thoughts on this?
Click to expand...
Click to collapse
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...

MMS in Cingular
Jeff_mm said:
I do have exactly the same problem: an MMS connection is missing but stored somewhere... Anyway to figure out where it is? To me, it's just a flag to change in order for it to re-appear in the \connection\connections tab...
Click to expand...
Click to collapse
I mapped that one in Cingular, the MMS settings are self extracted from the extended ROM, if you want to get rid of it just do a hard reset and then a soft reset when the 3 sec message shows up, hope this can help you

Please tell us how you did it....
jcb_home said:
I used Tweak2K2 to set it in mine. Sorry I do not know the Reg setting.
Click to expand...
Click to collapse
Yesterday I took a look the the various reg entries and there are some which set default addresses, did you change those addresses? How did you do with Tweak2k2?

8525 on SALE
hguiraud said:
Hi,
my GPRS connection is working, it connects without any problem but when i try to navigate with PIE then I can see the message "Opening" on the left lower corner but it just stays that way for a long time and the page never gets displayed. My e-mail works fine so that means i have GPRS connection and working. If i try navigating to a WAP site some pages get displayed and some other don't. If i connect via WiFi or via activesync then i can navigate without any problems. Based on my observations I suspect a problem with the MRU (Maximum receive Unit) of the TCPiP stack but i can not find on the registry where to change that.
Hope someone can help.
Click to expand...
Click to collapse
I went thru all regs and I couldn´t find MRU or LCP (Link Control Protocol) settings, what disturbes me more is that I put my SIM in my 8125 and everything (IE. messenger, Gmail, Hotmail, etc.) works wonderful!! I think I´ll put on sale my 8525.......

More findings
I do have GPRS connection, no doubt about it. I install Tonaya Iper in my phone and the software gives the ability to trace the route from my phone to the destination, for instance The route to www.gmail.com (216.239.63.19)
is as follows (I set the time [email protected]):
1.- 10.15.14.78
2.- 10.2.4.20
3.- 10.2.4.134
4.- 200.36.174.81
5.- 200.39.31.42 (mx-mesr-rt1.telefonica-data.com.mx)
6.- 213.140.50.233 (So-2-3-1-grtmtyma2.red.telefonica-wholesale.net
7.- Request timed out
8.- 213.140.43.25
9.- 213.140.43.225
10.- 213.140.36.45
11.- 213.140.37.57
12.- 64.233.123
13.- 66.249.94.8
14.- 72.14.233.123
15.- 71.14.233.123
16.- 216.239.63.19 (bp-in-f19.google.com)
When I try to trace the communication with a 1 second timeout the phone stalls for a while in server 213.140.50.233 and makes the traceability extremely slow.
My conclusión is that when the communication reach the server 213.140.50.233 this cause a delay and my phone can not continue to the final destination probably because the pre set delay in the application exceeds its timout parameter.
Any suggestions?

Not a "Maybe" MOVISTAR is guilty for poor GPRS connections!!
hguiraud said:
Interesting, so happens that my service provider is also Movistar; maybe they have done something different to their network settings. Any way, I was in the US recently and was able to use GPRS roaming although because the TyTN does not differentiates between GPRS and EDGE it could have been that it was using EDGE and that it why i could navigate using PIE.
The funny thing about this problem is that my e-mail works fine and my SPB whether also updates without problems, it is only the navigation with PIE that i have issues with. Based on my observations it seems to be that if the tcp packet is larger that a certain size it gets dropped by the tcp stack.
Click to expand...
Click to collapse
Today I use a SIM from the other mexican cell company (telcel), I just enter APN, user name and password and in a blink my 8525 flew thru PIE, hotmail, MS messenger, Gmail and everything!!! Conclusion:Movistar system or set ups are causing all the connection problems, I´ve spent hours in the phone with their wonderful engineers and none of them has been able to explain why Movistar can´t give a decent service to 8525 users.
Using the Traceroute feature of IPer I notice a very long delay to ping the Movistar router located in Madrid (213.140.50.233), there´s where I think the problem is.

You are right Luiggi...!
One of the guys here at the office also has a Dopod 838pro (I'm ussing a HTC TyTN) but with Telcel instead of Movistar...the push e-mail capabilities and the internet surf are really very good ...but with the GPRS of Movistar I recive my e-mails very delayed in the phone and also still unable to sing in to MSN messenger.
Thanks to your post now I know the trut; I was really thinking that maybe the TyTN was the problem (I mean, the HTC branded because the Dopod was functioning just very fine) I was even thinking in return it...
regards

Hummm I suspected that....
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.

Wizard works great!
hguiraud said:
Well I think we have (a winner) an answer (partially), I will go back to Movistar and complain, I may not get any results from it but I really have no options since because of my work I travel a lot and the roaming pricing I get with them is way better that the other alternative. The funny thing about this issue is that other HTC phones do not have it. A co worker has a Wizard and he can navigate with PIE. Maybe it would be interesting to investigate what could be the difference or why other phones can navigate and Tytn can't.
Click to expand...
Click to collapse
I do my living buying and selling phones and I guess next time (tomorrow) I get a Wizard for sale I´ll spend enough time going thru the registry and routes to compare it with the Hermes. Would you guys mind to run IPer and check if the afore mentioned router or server with the problem is common for all of us?
I already wrote a not very nice letter to Movistar, probably they are shocked because normally their tournaround time for an answer is less than 24hrs and this time is taking longer. Next letter I´m going to be addressing the Director or whoever is the top dog.

How do I get/ run the aplication mentioned???
I would like to help to figure out what the problem is or help you guys to get to a solution...so, where can I find and how do I use the software luiggi is mentioning??
Is it free or with a trial version???
regards

CSD-Line Modem connection to a home-pc (hermes)

good morning everybody
i've got a networking question for you: i followed this guide: MDAC - Home connection (sorry for posting it in german).
basically it describes the following essential things:
setting up the modem on my home computer to accept incoming calls
actually i opened a terminal on COM2 which is my modem-port and tested it by calling the modem from my mobile phone via voice-connection. the terminal displayed: RING RING RING RING ... etc.
so i set up my hermes: changed CSD-linetype to 9600(v.110) and the mode to: non-transparent.
set up a new modem connection with the number of my target modem and tried both version, with login credentials and without... (in fact i got the same problems in both tries)
as i have set up everything correctly i tried connecting my hermes via the new modem connection to my modem-computer, but after three tries the hermes gave up and told me: could not connect to...
looking into my modem-terminal: nothing... not even a ring...
so i must assume: my settings are incorrect, do you have any clue?
or has anyone else tried such a connection before?
hope for some replies.
greetings
garfield

CSD connection is a bit hit and miss in recent HTC devices.
Yes, it's definitely a device problem rather than a carrier one - the receiving modem indeed never rang.
If you have patience, try redial a couple of times. I got one out of ten that got through.

hmm, might this be fixed by flashing a newer, or even an older, radio rom?
so i will try to redial, maybe i will get a connection after a few hundred tries
thanks for reply, i thougt i set a setting completly wrong, although there aren't much.
greetings

I thought a radio flash would help too - but I was wrong. I proved it myself.
I recently flashed my machine (Trinity) from WM5 to WM6 and probably will give it another try if I got some spare time. I wish it get fixed - but it's just a wish...

Polaris Oficial Windows Mobile 6.1 Rom Wi-Fi Problems

I have a Orange Romania Polaris.
I have use hard SPL and update to Oficial 6.1 ROM, the Wi-Fi don't work.
I test alot of radio Rom's, wi-fi refuse to work.
I use Windows Mobile Device Center X64 v. 6.1 in Vista X64.
What's the solution to make Wi-Fi work.
Sorry for my bad english

A Wi-Fi driver maybe will do the job?

gobar said:
A Wi-Fi driver maybe will do the job?
Click to expand...
Click to collapse
No you don't have to install any drivers to get WiFi working (it's not like desktop Windows). Your problem description is incomplete. Please post exact symptoms of your problem. It will help you get the answer you are awaiting.

In connections manager when i tap the wi-fi to turn it on, apperar like is loading someting (i'm not getting any error message), after that the wi-fi is still off.
From Settings -> Connections -> Wireless LAN when i tap Turn On Wireless LAN i'm not getting any reactions, the Wireless refuse tu turn ON.
I install Wireless Today Plugin, the wi-fi is not available in the Today Plugin as well.

Have you already tried a hard reset?

gobar said:
In connections manager when i tap the wi-fi to turn it on, apperar like is loading someting (i'm not getting any error message), after that the wi-fi is still off.
I install Wireless Today Plugin, the wi-fi is not available in the Today Plugin as well.
Click to expand...
Click to collapse
did you do a hard reset ?
if not I had problem with cooked rom seeing wifi but no connect and a hard reset fixed the problem.
How to do a hard reset , lay the TC on a flat surface and hold down GPS + IE keys and use the pen to reset (hold it a couple of seconds) and then follow the instructions on screen.

Hard Reset is my friend , after hard reset is the same.
Now the Polaris has udK_Syrius-R0_WWE, the wi-fi don't work eather.

gobar said:
Hard Reset is my friend , after hard reset is the same.
Now the Polaris has udK_Syrius-R0_WWE, the wi-fi don't work eather.
Click to expand...
Click to collapse
I used Syrius-R0 three roms ago and the radio rom i used was HTC_Polaris_Radio_1.59.42.15, can you tell us which one you have ?

gobar said:
Hard Reset is my friend , after hard reset is the same.
Now the Polaris has udK_Syrius-R0_WWE, the wi-fi don't work eather.
Click to expand...
Click to collapse
Syrius R0 has radio ROM included and should be a confirmed working configuration. If it does not work for you it could mean that there is something wrong with your Polaris hardware. My advice is to flash back original ROM and SPL and return the device for service to HTC. Search for threads regarding returning your device for guarantee reasons.

I don't have the Orange Romania custom ROM

gobar said:
I don't have the Orange Romania custom ROM
Click to expand...
Click to collapse
Can you see if you can download from the HTC site ?
http://www.htc.com/europe/SupportDownload.aspx?p_id=59&cat=2&dl_id=113

With my Orange SN i get: "Sorry, this software download is not suitable for your device."

I use Windows Mobile Device Center X64 v. 6.1 in Vista X64, may this be the problem?

i have exactly the same problem with my Cruise,
it has wm6,0 original SFR

gobar, was your wifi working BEFORE you flashed?
if not then hardware.. if it was then its possible theres another solution.

Wi-fi was working ok with the original Windows Mobile 6 Orange Romania Rom.
1. i try to update without hard spl, at 1% stop & give me someting about vendor id, from then the wi-fi refuse to work.
2. i have SIM Unlock & Hard-SPL and update to official windows mobile 6.1, wi-fi don't work
3. i have try some radio rom & custom rom's, the same
After the update the wi-fi problem apear.

No solution for my problem?

gobar said:
No solution for my problem?
Click to expand...
Click to collapse
i bought my polaris in hk, and brought it back to japan. when i tried to connect it to my wifi net work at home, it did not detect the network at all.
anyway, i did a little bit of research with my wifi network setting, and found out my polaris detected the network when the wifi channel was set below 10 (or 9?). I was using the network with channel 13, and this was the reason why it did not detect the network (although i don't know why it does not.)
i sent it to htc usa for repair (i spoke with htc hk and japan, but they said i had to talk with htc taiwan or usa. because i had such a hard time to communicate with the support guy from htc taiwan in english, i eventually called htc usa despite i live in asia...), and they fixed it and sent it back to me, which took me ONE MONTH. however, i simply found the problem remained the same, and it did not detect channels over 10... after spending one month to get it fixed...
check your access point setting. if it is set to use a channel over 10, just change it below 10. it worked with mine. g'luck.

qtotter said:
i bought my polaris in hk, and brought it back to japan. when i tried to connect it to my wifi net work at home, it did not detect the network at all.
anyway, i did a little bit of research with my wifi network setting, and found out my polaris detected the network when the wifi channel was set below 10 (or 9?). I was using the network with channel 13, and this was the reason why it did not detect the network (although i don't know why it does not.)
i sent it to htc usa for repair (i spoke with htc hk and japan, but they said i had to talk with htc taiwan or usa. because i had such a hard time to communicate with the support guy from htc taiwan in english, i eventually called htc usa despite i live in asia...), and they fixed it and sent it back to me, which took me ONE MONTH. however, i simply found the problem remained the same, and it did not detect channels over 10... after spending one month to get it fixed...
check your access point setting. if it is set to use a channel over 10, just change it below 10. it worked with mine. g'luck.
Click to expand...
Click to collapse
My problem with mi Wi-Fi is not the same, my Wi-Fi refuse to start.

I need a debugging software to test the wi-fi hardware, to know it's the wireless hardware or not.

Cannot repair wifi channel fix on 612c

Please help, i am sorry i've been flooding with questions on this board lately. I have an unfortunate model it seems
I can never get a connection using wifi. I think its because it gets Incorrect Wi-Fi Channel Range. But it seems the link available here is for 614c. How do you fix this issue for 612c?
http://h20000.www2.hp.com/bizsuppor...swLang=13&mode=2&taskId=135&swItem=hh-61577-1

have you tried running the patch on the 612c? it should work, i've not used that one, but have installed all the 614c FW updates and some other patches and they work fine (on a 612c that is) its the same device, just different locations. I have not had an issue with wifi though so have no need to run patch.
btw i think you would have recieved more help if you made a single thread and posted all your problems in there

Yes i tried using that by forcing it to update on 612c but the installer forbade me saying "This is not for your device" or something of that nature...

Something is confusing me even more. It turns out that i can connect easily to other networks (in Cafe's, restaurants) but not in my own home.
Is it because my ISP wants its customers to put DNS values into the router? I'm not very network literate.
Perhaps i should ask this in another forum. God will you send me a messenger to sort this out? (OMG I'm praying out loud again)

[Q] Xcover2 - wifi connection problems

Hi,
we have 2 pieces of Samsung Galaxy Xcover 2 phones at work. One is OK, second (tested using same networks), second one has problems with wifi connection. It always reported "authentication error" and asked again for password (I could enter the password 100x times again and again but always got same message). Even factory reset did not solve this.
As it was within the warranty we took it to authorized Samsung service center. They repaired it - said they replaced faulty part "swap unit" and did the factory reset - the protocol contains these items:
1) work - Sasung - Level 2 PBA
2) GH82-07142A - mobile unit
3) GH02-03143A - TAPE ETC-RF SHEET
I tested the phone yesterday and I am still not satisfied - even at home (have wifi router in a room next to mine), the phone reports "Strong" wifi signal but still has problems with connection. After first adding the network and entering the password it connected and worked for some time (no OS upgrade performed) but then reported problems with network and asked for reconnecting (could be "weak signal" it said - but it is nonsense).
Looks like I just had luck first time because after this I was almost unable to connect again - numerous removing and adding the network without success, phone often says that network was saved but does not seem to connect, then asks for password again and again. In fact from about 20 (or more) attempts to connect only 2 ones were successful.
As I do not experience the "authentication error" message now it does not look like the same problem. Do you think there is an other hardware problem or could this be software based?
The phone still has the original stock ROM, no root. Thinking about using Kies - maybe some official update could help.
What do you think?
PS: sorry I wanted to put this in Xcover2 section but for some reason ended in wrong one. May I kindly ask moderator to move this thread there? I am unable to do it thanks