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I have an 8125 with Summiter's 2.3 Rom installed. I am trying to establish a connection to my exchange server which is hosted. When I enter the server, user ID, password and Domain info correctly, activesync keeps prompting me with "Please correct your Exchange Server password"
My provider insists that the settings were correct on their side and their crack tech support staff told me that WM5 has problems storing the password. They said that the only thing to do is to keep deleting the server connection on the device and recreating it.
Through this persistence, I was able to get it configured once. It was syncing (with push email) for most of the day... until I connected the device to the PC with the USB cable to charge it. Then Activesync on the PC kicked in and the password prompts began.
I have deleted and reconfigured the server on the device in excess of 20 times now with every combination of soft resets in between to try to get this resolved.
Any thoughts? Your help is greatly appreciated!
***EDIT***
email host needed to create a pre-NT4 alias for the userid due to the naming convention ues by our company in their provisioning console. Therefore once I found out the alias the config was a snap. working perfectly now! Thanks.
What tech support for your host meant to tell you is that they do not have a clue what they are talking about. I support numerous WM implementations using AUTD and Push email with WM devices of all flavors that support one of those options (2003, 2003se, 2005) and NONE of my customers have to continually put in ANY information to keep syncing.
It is true that using the special sms tickle method of pull on 2003 devices does sometimes hang up and have to be restarted manually but even then you should not be asked for information you already saved about the connection.
Find a new mail host.
Well, since you have no problems setting up "WM implementations using AUTD and Push email with WM devices", I would love to hear your thoughts on why I keep getting a password prompt over and over again with the message "Please corrrect your exchange Server password".
Using Cingluar 8125 with stock 2.25 ROM.
Mobile services are enabled under ESM
Pre-2k alias is set in the username
SSL is installed on the server with front end virtual directory
I have disabled certificate checking on the device itself by hacking the registry on the device since I'm using self singed cert
Exchange SP2 is installed
Activesync on the PC with USB works like a charm
But, trying to sync over GPRS/EDGE with the exchange server it keeps prompting me to correct exchange server password which I know it's correct since I administer the server myself.
I've seen NUMEROUS posts about this issue but no one seems to have the answer.
This is driving completely bonkers
You say you can sync while connected via USB to a computer but you do not specify whether that computer is INSIDE or OUTSIDE your network. So I am going to assume it is INSIDE, and bet that were you to try the same test from OUTSIDE your network it would fail just as it does using GPRS. If so the indications point to incorrectly putting in your user name/domain information and not the password itself.
I assure you, the domain\username and password combinations are quite right. It's DOMAIN\username and then the password. I mean you can't really get away from that format when you enter the information in the pocket pc or activesync on your pc since it asks you for the domain and the username and the password. I can however login to webmail and oma through the web browser using the exact username and password.
Any more thoughts?
I have no more thoughts until you answer the question I asked. Can you sync while connected to a computer that is OUTSIDE your network?
When putting in your information on the mobile device, in the username field if you are putting domain\user you are wrong. That box is USER NAME ONLY.
Let me start over again. No, usb or gprs outside doesn't work. And yes, the username is put in as just the username with no domain\ in front of it. Activesync substitutes the domain from the domain field as domain\ is what I meant.
So it doesn't work from outside no matter what the connection. Again, the problem is the domain reference. We just have to figure out what is wrong with it.
From outside your network, can you access Ouloook Web Access? If so, EXACTLY what is the URL you use?
I'm using https://servername/exchange
I can also user https://servername/oma from the phone and it works too.
I would really like to see https://servername/exchange work from outside your network. I am interested to know how you got a NETBIOS name to resolve from outside your DNS zone over the internet.
Please read the question asked before answering so I can stop asking you the same thing twice. I asked you:
From outside your network, can you access Ouloook Web Access? If so, EXACTLY what is the URL you use?
Click to expand...
Click to collapse
Your answer might work inside your network but no way will it work outside. And if you are afraid that advertising your domain name will compromise your Exchange box you should just shut it down anyway.
Ok,
I'm REALLY trying to be tolerant here. Unfortunately, I'm starting to reach the end of my patience. You and I BOTH know that I'm not advertising my NETBIOS name on the Internet. We BOTH know EXACTLY what I mean when I say https://servername/exchange. It means a URL accessible from the outside which points to the server via NAT on our firewall and then /exchange. So, here's the URL:
https://mail.glaucomaexpert.com/exchange
When I say that webmail works, I REALLY REALLY mean that it works. I'm not making it up. If you don't know the answer or if you are not sure of the answer, just let me know. That's no problem. I'm really starting to think that this issue is due to the registry hack on the phone to remove certificate checking.
Unfortunately, I'm using a self generated cert and I've tried using the .cab method to import the cert, that didn't work. I simply copied into a file (DER encoded) and tried to import it no workie either. I tried copying as a Base-64 encoded, copied to the phone and when I tried to import it said it was unable to access certificate. Before I disabled certificate checking, it wouldn't accept the certificate. So, now it accepts it but it keeps asking for the password.
I have gone over the exchange settings over and over and over again and I'm simply not seeing anything wrong.
So....here's where I am.
Great. Thanks for answering the question. So in your server configuration fields you are filling in those blanks like this:
Server Address: "mail.glaucomaexpert.com"
User Name: "jdoe" or whatever your user ID is
Password: "Password1!" Your CaSE sEnsiTIvE password
Domain: "myeyessuck" your internal NETBIOS domain name which may or may not be the same as your FQDN
Does all of that sound like what you are using? If you feel more comfortable PMing the information then thats fine. But your settings should resemble what I wrote.
Are you forcing users to use SSL for Outlook Web Access? If so, you might try turning it off TEMPORARILY and test syncing without requiring SSL to eliminate the self signed cert possibility. I won't be much use troubleshooting that as I get my customers fo flip for a Thawte certificate to avoid untrusted root cert authorities.
That's exactly what I'm using:
Server Address: "mail.glaucomaexpert.com"
User Name: "jdoe" or whatever your user ID is
Password: "Password1!" Your CaSE sEnsiTIvE password
Domain: "myeyessuck" your internal NETBIOS domain name
Under secure communications I do not have require secure channel checked.
I just enabled http(port 80) access to the exchange server and it's working like a charm.
So I guess it's still a certificate issue. I guess disabling certificate checking is not doing the trick but instead cause more problems.
I really wish I could import the self signed certificate. This really sucks. Your help is appreciated. Thanks. I should had tried this before. I just assumed this registry hack wouldn't have any bearing on it originally.
@deeztech - I'm also suspicious of the registry hack to disable the certificate checking. This worked for me in the 2003 days with my client's Blue Angels but I've never been able to get it to work with WM5. I have numerous Exchange 2003 servers that I maintain here in So. Fla and they all have self generated certs. I use MMC and add the Certificates snap-in. From the Trusted Root Authorities I'll right click my certificate - all tasks and then export to a Der encoded x.509. Copy to my storage card and execute it from there.
Of course it sounds like your certificate is installed correctly as your logon to OWA and OMA are working which is why I suspect that reg hack you mentioned.
I did read on exchange-experts to check the authentication on the webserver....
Curious if it's just your PDA or are there others with the same issue?
Glad you narrowed it down. Unfortunately I don't have a magic bullet for the self signed certificate piece but I do have some suggestions for you.
1) Enable forms based authentication: http://support.microsoft.com/kb/830827/
2) Require SSL for access
3) Unless you intend to offer services you might turn off the default website at https://mail.glaucomaexpert.com/
If you are interested in a cert from a trusted CA check out Thawte, where you can get an SSL123 certificate in just a few minutes for as little as $149: https://www.thawte.com/process/retail/new_ssl123?language=en&productInfo.productType=fssl2
HI guys,
Got my new TyTn out the box, set it up with some of my files, now i am trying to sync with my exchange server.
If I take off SSL, it tells me I don't have permission to initiate sync, which i know i do, cause i set it up on my account.
If i put SSL on, it says the server cannot be reached,
Could someone out there please help me. I have been trying for weeks, in the end i thought it was the unit, so this is my new unit now.
Be sure that the OWA folder (http://yourserver/exchange) has the "require SSL" unticked in security option of IIS, also check that integrated authentification is ticked.
Check that your tytn trust the CA and that the cert match the server name (with both internal/external DNS if possible).
If you want to go without SSL (which is far from being a good idea, everything will go through the network in plain text) have a check in the server log; there will be a critical event explaining you what is going on and what to do in that case
Hi man,
Thanks for the response, how do i issue the CA certificate for the Tytn from the server?
Is that maybe my problem that the relationship between the device and the server hasn't been established properly?
I just want to get my e-mail, why has microsoft made it such an issue?
Surely if you enter in all the correct details for the server and the user account it should work, just like setting up teh IMAP with the send and recieve schedule like u used to on the IIi's?
Appreciate the help mate
Thanks
Microsoft deny you to check your email if you don't trust the CA. This is normal and a part of the SSL security; SSL certs are used to cipher AND to auth.
If the certificat is not issue by a trusted root CA it won't be trusted by your device. You have to connect to http:/ca_server/certsrv and here select "download" CA cert. Just transfert the cert to your device and set it up. If you can not acces the CA web service that way you may be able to gather the certificate while surfing to te OWA with explorer: go to https://your_server/exchange click on the little lock, go to "certification's path" double click the certificat on the top of the "tree" go to detail and select save to file. Select *.cert format and then finaly send this file to your PPC.
No can't connect to the Cert page, and with the OWA page, if you mean the little lock that appears at the bottom of some web pages in one of the blocks, I don't get that with my OWA. I am a bit lost...
ruski said:
No can't connect to the Cert page, and with the OWA page, if you mean the little lock that appears at the bottom of some web pages in one of the blocks, I don't get that with my OWA. I am a bit lost...
Click to expand...
Click to collapse
use https://your/owa instead of http://your/owa. Using the OWA without cipher is far from being a good idea; your user/password (wich is in fact an active directory user, that a some power) goes in plain text through the internet.
aaw, man, Thanks so much, I see now... OK, I will get the certificate off tomorrow and copy it onto my Tytn. I really hope that works! Thanks for your help!
OK, now I have made the certificate and copied it onto the Tytn, Still says The server could not be reached! Support code: 0x80072EE2
Ok, just want to check, when setting up the server, under server name, I have the servers external IP address. SSL is ticked, the user name and password and domain should be correct, username is @domain.local
Other than that, not much complicated, i don't seem to be understanding microsofts issue here, i have searched for white papers, which seem to be very vague and no step by step on how to set it up.
Hooooaarg speaking english is giving me headache
You are only satisfying one of the requirement at now:
-Your tytn trust your CA
In IIS you have issued a certificat to a name, for instance server.domain.local; if you contact this server through a SSL connexion by another name you will get an error; the name you accessed doesn't match the name in the certificate; so for IE and your PPC the security may be compromised. In active sync, under server name, you have to enter the exact same name you entered when you issued the SSL certificat in IIS, if it is internal (server.domain.local) it will only work as long as you are on your network. There are several ways to solve that; you can revoque this certificat in IIS and issue a new one matching your external DNS, with this solution you will be able to setup your activesync to connect through the external name of your server, keep in mind that NAT forwarding must be configured to route the traffic from HTTP socket (80) to the exchange server.
You can also setup a VPN server (L2TP/IPSEC should work fine), so that you will always be on the internal network and so able to get your email. This should be the safest way to go, but I guess that it generate more traffic, thanks to the encapsulation; so if you are greedy and pay per byte, avoid this solution.
You could, at last, also disable the SSL encryption; but in my opinion this FAR from being the good way to go, it should only be used for testing purpose.
If you can speak afrikaans I will happily change! lol
OK, if I turn off SSL and connect to the server external IP, it says I don't have permission to synchronise,
If i turn on SSL it tells me the server can't be reached, wish it would make up it's mind.
I am not very good with IIS, I am staring at it now. I am not sure if i did the certificate thing right. As there are 2 options to export , DER encoded and Base-64, I used DER first time round.
If i try and access the server name ie. https://servername it says i cannot use my existing connection and must check properties.....
Thanks for your help man!
You may want to check that you are also forwarding port 443 or what ever port you are using for https access for external use at the server end.
You had to get ActiveSync permitted for your account (by administring it with "Active Directory users and computers" in one of the tab for your users) but you also need it activated on the Exchange "System Manager" under organisation settings (have a look at www.httpsync.net)
André
Runnng WM6 on an i-mate JasJam (HTC clone).
I have wireless working fine and can surf the net. I don't have any proxy configured.
I try to use File Explorer to get to the files on my home server but when it prompts for username, p/w and domain, it keeps prompting or gives an error even though they are correct.
I'm giving it my Administrator login details and have the domain name correct.
I'm able to connect to a NAS directly and access/view files that way. The NAS is running some sort of UNIX and thus doesn't have the same issues that Windows is obviously having. I can connect via USB and ActiveSync works fine.
I've also tried connecting to a PC in the house that's running MCE edition and thus isn't on a domain. I've tried using the main username/password that I use to log in as administrator on that box.
Again, same thing - it just prompts over and over.
I'm familiar with setting shares up and setting security, but none of that is applicable because I'm trying to authenticate as domain administrator. I've also tried using local administrator but that doesn't work either.
The error I get is "Error connecting to resource: -1073741802". (Nothing in Google).
I recall some hidden registry setting that I once had to set on Windows Server 2003 to deal with unencrypted passwords, but I can't find anything on that now. I can't work out a google word combination that comes up with ANYTHING for logging onto a domain from a PPC. Frustrating!
Any ideas or experience in this? If you have please give specific settings where possible!
Thanks
Douginoz
There was an issue with trying to RDP onto W2K3 boxes from a Windows Mobile device - the solution to that was to set the administrator password to blank......not something you'd normally want to do, but it might be worth a try in this case just to see if it works?
Have you tried using an account with less privileges (but with share and/or folder permissions) to see if that works?? The administrator account, be it domain or local, has some special traits that are not always made clear - you could try a domain user account with local admin rights.....
Also, for your Google search, have you tried "clear text" or "plain text" as keywords - I have a vague recollection of the registry entry you mention, but I'm at a loss to remember it myself....
HTH,
Mark.
I want to make a WiFi connection on my school. But I have to make some setting changes. I have the HTC Trinity with WM6.
I have to satisfy to these settings:
- Wlan network name: tue
- Security mode: 802.1x with dynamic WEP keys
- Authentication protocol: PEAP with MSCHAPv2
- Root certificaat: GTE Cybertrust Global Root
Where do I make these changes?
On your's school router or wifi access point in your school
but sadly I have to make these changes on my pda
According to school these are the settings specially made for smartphones/pda
Markos said:
but sadly I have to make these changes on my pda
According to school these are the settings specially made for smartphones/pda
Click to expand...
Click to collapse
If it is set on your's router in school, then your PDA or smartphone will see these settings automatically
Otherwise look in start-settings(instellingen)-connections(verbindingen)-wi-fi, there you can add new network connection and apply these settings
But that's the problem.. I can't apply these settings.
When I configure Netwerk Authentication I'll come till "Use IEEE 802.x network acces control"
When I select this and choose for PEAP and I want to change the Properties I get this message:
Warning
Cannot log on to the wireless network. This network requires a personal certificate to positively identify you
Click to expand...
Click to collapse
Where can I make and/or change this personal certification?
been having the same message, anyone knows where to find the certificate?
Hi,
So,
1. You want to connect wirelessly to your School's network, right? .......and that
2. The network settings that you stated in your opening post were given to you by your School Network Administrator, right? ......finally, that
3. Your School Network Administrator had indeed, ACTUALLY given authority to your device (HTC Trinity) in the Access Control List to access the school's network, right?
In that case, he (the School Network Administrator) MUST have assigned an IP Address to your device (or entered its MAC address and configured it as such, inside the router/wireless access point.
Did you make sure that he did actually do so? Ask him to confirm this for you. I'm saying this because if he (the School Network Administrator) hadn't configured your device to have access to your school's network, you'll be wasting your time trying to access it, 'cos as you know, it is a secure network hence, it can not identify your device.
The only way that your device could be identified to access the school's network (never mind the settings provided in your opening post), is only, and only if, it had been configured in the ACL - Access Control List within the router, otherwise every Tom, **** and Harry would simply access the school's network, willy-nilly and wreak all sorts of havoc. See what I mean?
If indeed, he (the School Network Administrator) had given you access to the school's network, just ask him or her to give you the IP Address that he assigned to your device and then enter it in the Wi-Fi configuration of your network in Trinity, as you had been doing and everything should work fine - no more headaches!!
BOTTOM LINE:
If there is no entry for your device in the Access Control List of the school's router/wireless access point, you've got no chance 'cos your device would be refused access at all times because the router/wireless access point does NOT recognise it.
You ask him (the School Network Administrator) to give access to your device - either by using it's MAC address or IP Address), then you'll be laughing 'cos then you'll be able to have access, wirelessly.
I do hope that this gives you pointers to help solve your problem 'cos that's the only solution that I can offer.
kiwi992.
Sorry to bring alive an old post, but I have been receiving the exact same message requiring a "personal certificate." What I don't understand is that the network prompts me for my username/password - each device is not set up individually. For example, I can take my laptop to school and connect to the network as long as I have my username and password. What is the difference between XP and WM6 in this respect? Why can't I just enter my user/pass on my Wing and connect just like I would with a laptop?
Absence said:
Sorry to bring alive an old post, but I have been receiving the exact same message requiring a "personal certificate." What I don't understand is that the network prompts me for my username/password - each device is not set up individually. For example, I can take my laptop to school and connect to the network as long as I have my username and password. What is the difference between XP and WM6 in this respect? Why can't I just enter my user/pass on my Wing and connect just like I would with a laptop?
Click to expand...
Click to collapse
This has bugged me for a long time with Windows Mobile 5/6 & 802.1x with PEAP (WEP & WPA/WPA2). You should in theory be able to just use MSCHAPv2 and a Username/Password to authenticate yourself but there seems to be no way of turning off the client checking the servers validity - i.e. having a valid & trusted certificate (you can disable this checking with Windows XP's 802.1x supplicant). So all you should need is the servers public certificate installed on your device.
When I was testing this a while ago I had some sucess but the 'personal certificate' message was a problem. In the end I just enrolled the device with the domains CA and have a personal certificate installed (as well as the CA's certificate which gets installed at the same time).
Enrolling for certificates is much easier now with Windows Mobile 6 and ActiveSync 4.5 since you can enroll the device from ActiveSync on the host PC.
HTH
Andy
Interesting, Andy,
I haven't yet had the chance to test this change yet, but a few searches has turned up a registry key that we can add -
(quoted from somewhere on the internet)
"The only thing you have to do is to add a DWORD Regestry Entry under HKEY_LOCAL_MAICHNE-->Comm-->EAP-->Extension-->25
Name:"ValidateServerCert"
Value: 1 to activate Validation, 0 to turn it off"
Have you tried making this change before just registering a certificate? If it doesn't work, do you remember the basic steps for retrieving a certificate from a computer via activesync? If I do transfer a certificate from a laptop, do I need to register the device with the administrator? It seems that everyone from the IT department I've talkd to has no idea what they're talking about.
I posted this in network forum but I don't think anyone reads that forum so I thought I'd try my luck here....
I'm trying to connect to a network share that is on a domain controller so uses domain level security/authentication instead of regular local computer authentication. When I try to connect to the computer I get an Action Failed message "Cannot connect shared path. The specified network resource or device is no longer available."
I checked through event logs on the server and it looks like the login/authentication went through just fine but the wm device seems to be rejecting it somehow....
Does anyone know what I might be able to do to fix this? Kind of a pain, I would like to be able to connect to my server's shares.
Thanks
and again no one replies
*cry*
How are you attempting to connect to the server shares?
Using what method?
PocketLAN?
I.E.?
Even though you authenticate against AD there should be a local administrative account on that box, try logging on using it. Also what are the permissions on that share, do you have access to it and is your account part of that domain?
Just my $.02 try using z2 PocketLan..
I've used it for quite a while on my Axim, and now on my 6800.. It allows you to connect to a network share, you supply it with your login credentials (Active Directory) and save the connection. It also comes with a bunch of other handy stuff like an IP range scanner, ping, yatta yatta ..
-=<> Aaron <>=-
I use Resco Explorer and it doesn't seem to have any problems at all connecting to network shares on our domain controller at work.
i just tried on my domain, i can connect to shares on other pcs and servers, but not on the DC, maybe theres a setting that doesnt allow connections from non domain members
and just FYI, domain controllers dont have any local accounts
ya no local accounts... local computer accounts work fine but it won't connect using domain accounts to authenticate...
I'm not sure if this is a setting on the DC for authentication or if there is something I need to do on the wm device?
Zenoran: You still haven't told us how you're trying to connect. I can't tell you how to do it unless you tell me what sort of program you're using, or whatever. Capiche?
I use z2 PocketLAN without issue, accepts DC auth no problem. Do you use PocketLAN?
ryanshepherd said:
Zenoran: You still haven't told us how you're trying to connect. I can't tell you how to do it unless you tell me what sort of program you're using, or whatever. Capiche?
I use z2 PocketLAN without issue, accepts DC auth no problem. Do you use PocketLAN?
Click to expand...
Click to collapse
Oh sorry! Using Resco File Explorer... are there others I should try? I bought that program because it seemed to do everything. Will give PocketLAN a shot.
hmmm tried pocketLAN and it only locks up when I try to click on that server... bad bad...
something really fishy here because even non-authenticated user should be able to browse that server and see public shares... no one else have issue? maybe it's a server 2008 thing?
I noticed on DCDs new verision that has windows mobile 6.1 , that it has an icon under Connections called "domain enroll"
bhagwan said:
I noticed on DCDs new verision that has windows mobile 6.1 , that it has an icon under Connections called "domain enroll"
Click to expand...
Click to collapse
lol ya... that's a wm6.1 thing.. ive never been able to get that to work either. no posts for it as well that i could see... i guess no one does much domain integration with their titans?
Zenoran said:
lol ya... that's a wm6.1 thing.. ive never been able to get that to work either. no posts for it as well that i could see... i guess no one does much domain integration with their titans?
Click to expand...
Click to collapse
the domain enroll is a bit of an odd thing, i cant even find much documentation on it from microsoft, but from what i can tell it just integrates with an exchange server, provided the server has mobile device manager installed
im not even sure what features it enables