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Hi all,
I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?
Is it a general signal weakness problem ?
Do you know if HCT is awre of the problem and if this could be corrected using software ?
Thx for your help !
Re: Problem with the quality of UMTS reception (signal weakn
lionoche said:
I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?
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Click to collapse
what about different 3G phones? are you able to get good reception inside the house with them? it may not necessary be Hermes/TyTN fault..
Thx for your reply...
As soon as I get outside, I get full power for the 3G network.
I tried it at another place and get the same results... I also found other complaints here:
http://forum.mypdacafe.com/viewtopic.php?t=10308&start=15
"It has been reported that the UMTS (3G) reception of the MDA Vario II (HTC Hermes) is not strong enough. As reported in the German CONNECT magazine, they had problems connecting to UMTS networks, especially in areas where the signal was weak.
Let's hope that this problem can be fixed with a simple software update, otherwise this could spell trouble for HTC. The problem should be the same across the board for the other brand names of the Hermes.
I hope Dopod is aware of this issue and get it solved before launching their model in Malaysia or anywhere else. "
What about your reception inside a building ???
I am concerned because the signal is nothing but weak in my area !
I live in London (zone 3) and I'm getting the same thing. Inside my flat reception alternates between no UTMS or 1 bar - even though standard GSM signal is full strength.
I found an explanation. The building where my office is located has special protection... Sadly, it blocks only UMTS signal, GPRS and GSM are not affected. Maybe someone can help us to understand why UMTS seems to be so sensitive to this protection ??
You may try another building and see if the problem occures. For me at least, it doesn't
Hope this helps.
Regards,
Lio
This could be a typical situation as UMTS generally runs at 1900MHZ and above in Europe/Asia. The higher the frequency, the worse the building penetration. The only fix is very high density tower distribution. I had a lot of issues with GSM 1900MHZ in USA too. Once Cingular lit up the 850mhz band my building problems went away.
I was wondering if this would be a UMTS issue....
yah.. it does seem that UMTS signals are definite weaker in general.. but i guess it is still developing/rolling out in most countries so let's give it a little time eh?.. really hope it gets fixed soon tho!
hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...
ndrgrc said:
hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...
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Click to collapse
I got the same, i think the diamond is a bad umts reception phone!! tried so much here...
Hi all. I bought the iMate JasJar as a converged device after a long time of having a phone/PPC duo with me. But since my PPC Axim X51V with an 8GB solidstate card was stolen, I went hunting for a converged device which was a true PDA. I found the JasJar and recieved it. My only problem is that it refuses to maintain a connections, GSM or UMTS, I have tried all the networks where I a m and none of them are better than the other. I am currently studying in South Africa, I am not a stranger to converged devices or the Windows Mobile world. But the JasJar just cannot function as a phone. I have upgraded the radio from 1.09.00 to 1.15.00 with no results. Is there anything I can do to get a consistent lock on the network? I tried the Manual network selection but that still wont help. The cell tower is also quite close to me since it is about a 5 minute walk from where I am. Please advise. Thank you and I apologize for my ranting.
I see you upgraded the radio, but have you tried other radio ROMs like 1.13 and 1.14? The latest isn't necessarily the greatest. Perhaps try some of the other radio ROMs next and see if any of them are better for you.
The thread for Universal radio's is below:
http://forum.xda-developers.com/showthread.php?t=298090
Best wishes,
There they only mention 1.15, where can i download the other radio roms?
Weaker radio than other phones
I live in a rural area in New Hampshire United State with a weak T-Mobile phone signal. I have an XDA Exec device but I cannot use it as a phone because of its bad radio receiver. I still use my XDA IIi because I can use that phone and make a 20 mins calls from work to home without loosing a connection. The XDA Exec drops about three times (at the same locations) within this distance. Where I have 3 bars on the XDA IIi, I barely have 1 bar on the Exec. I can make calls from third floor with the XDA IIi, but the XDA Exec does not receive any phone signal from the same floor. I have tried radio 1.09 and 1.13 on my XDA Exec and both did not make any different. My conclusion is the Exec seem to have a very weak radio receiver. Unless you live in the city where signal strength is not a problem, Exec does not seem to be a good choice for a phone device.
I have the same problem in the UK with T-Mobile. When I go out of coverage area for a while (say 2 hours) and then return to coverage, the phone does not (I waited 3 hours) pick up the radio signal again. If I go out of coverage for say just 10 minutes then the phone does pick up the signal again. Once the phone has lost the signal but is back in coverage, I've tried turning on Flight Mode and turning it off again and the phone still won't pick up a GSM signal.
I've had this issue with WM5 (T-Mobile UK Jan07 official release), WM6 and all of the radio ROMS that I've tried (including 1.18). T-Mobile's suggestion was to configure the phone to be GSM only (apparently the 3G signal is more patchy) and use the 1800 band only. That solution helps a little if you don't go out of coverage for a significant period of time but doesn't help if you need 3G.
I don't believe that it's a Universal issue - more of a T-Mobile issue. When I had a VF-UK SIM in the phone, I didn't have any of these issues.
PeterMcClure said:
I have the same problem in the UK with T-Mobile. When I go out of coverage area for a while (say 2 hours) and then return to coverage, the phone does not (I waited 3 hours) pick up the radio signal again. If I go out of coverage for say just 10 minutes then the phone does pick up the signal again. Once the phone has lost the signal but is back in coverage, I've tried turning on Flight Mode and turning it off again and the phone still won't pick up a GSM signal.
I've had this issue with WM5 (T-Mobile UK Jan07 official release), WM6 and all of the radio ROMS that I've tried (including 1.18). T-Mobile's suggestion was to configure the phone to be GSM only (apparently the 3G signal is more patchy) and use the 1800 band only. That solution helps a little if you don't go out of coverage for a significant period of time but doesn't help if you need 3G.
I don't believe that it's a Universal issue - more of a T-Mobile issue. When I had a VF-UK SIM in the phone, I didn't have any of these issues.
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Click to collapse
Cannot offer a solution - but I'm on Orange and using their official ROM (Radio v1.13), I havent had any issues with loosing signal. In fact roaming round Europe and into Russia - the phone picked up equal sometimes more networks than a Nokia N95.
Matt
same problem, I had full signal before, but today, suddenly dropped the exec, and after that, it have very weak signal.
going to disassemble it tonight.
disassembled, problem fixed now, i have signal 5 out of 5
How did you do it? I mean disassemble and fix? Any help appreciated and would let me use my Universal instead of selling it and I want to keep it because I love the device but hate the coverage.
gamefreakgcb said:
How did you do it? I mean disassemble and fix? Any help appreciated and would let me use my Universal instead of selling it and I want to keep it because I love the device but hate the coverage.
Click to expand...
Click to collapse
Opened the Universal like the Service Manual told me (downloaded from this site), then, there is a big, white plastic in in the top of the device, that's the antenna, 3 screws holding it. Unscrewed that, and I observed, it has got two little metal feet, connecting to mainboard.
Slacked that thing, so it connects more powerful.
Maybe it deformed when I dropped the device.
Assembled, switched on, and , we have got 5 signals
remember that: remove the flashlight, and the foil above it, before taking off the antenna module, if you don't do that, you can kill your flash.
hallo x1 owners..
Having problem with the reception on mine,almost nonexistent.
Is it just mine or is this widespread?
Do you have problem with 3G or GSM? Which operater do you use?
I've been having some reception issues with Telenor in Stockholm when on GSM. I can make calls, but sometimes my words are cut of a lot on the other end.
/kjw
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
Micke401 said:
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
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Click to collapse
OH my.. that would be .. uhh.. gay?
I'm counting on X1's reception.....
thought is would be good.. at least that's what the review says..
"How well does it hold on to cellular signals during calls?
As I said above, I live in an area that's really poor for phone coverage and all the networks are bad. The X1 shows 1 to 2 bars of coverage on Orange where the Touch Pro and the Touch Diamond get no reception at all. Definitely better than the Touch devices in that respect but nowhere near as good as a basic Nokia handset!"
(http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/13/sony-ericsson-xperia-x1-answers)
Is there any one else who also having trouble about x1's reception?
I have good reception on mine and have never had any disconnected calls that I can remember. I have UMTS or HSDPA connection most of the time.
pretty poor reception here, but i'm running a proto so thats not exactly a good indication of final reception.
It's sporadic at best, sometimes i get a really good signal, others i get none. Mind you, I am on T mobile and they're useless for reception.
i have the same as you and im 100% sure your phone is probably locked have you entered a password in the beginning when installing the phone that you cant remember probably? because if you dont lock up the phone the simcard is inactive but you can still use the phone
im to have bad reception people say they hear one out of two word i say but i hear them clear
I use tele2 in sweden.
Rom version 1.02.936.3
Rom date 08/29/08
Radio version 1.06.25.29
Protokol version 52.43.25.24H
Micke401 said:
I am on 3 sweden and have major problems with both 3G and gsm,just a antenna with the "walking dots" in the display searching for the signal most of the time.
Even sms fails and takes several resends.
Tried my card in my Nokia E90,same simcard same place and at the same time and voila good reception infact even 3,5G in that one.
So far the xperia is my worst phone xperience.
Click to expand...
Click to collapse
Tre is the worst operator ever. I changed from tre to tele2 and my reception i much better, not only is the reception better but the best thing now is that my calls don't get disconnected even when I have good reception. With tre that happened alot.
No problem here. I got Telenor
I have no problem. same signal level as my old Tytn II.
Using Tele2 here in sweden.
Using 3 in Sweden, never had any problems on my X1. Sometimes the signal is weak (one or two bars) but it doesn't seem to have any effect on battery performance or call performance.
Since I work with these kind of things: The first thing to try if you're having problems with coverage is ANOTHER SIM-card...Even if the SIM-card currently used is working perfect in another phone..You'll be amazed at how often that solves the issue.
Here in the Netherlands with one of the best providers I have only two bars reception. Others had full reception.
In some areas I had drop outs.
According to the Helpdesk you have to switch of all 3G communication and then it works. And well it does, though you lose some of the functionality of the device. They prommised to get back on that.
To turn of 3G go to settings -> phone -> tab Band : set it on GSM
Go to settings -> connections -> Network Advanced -> Tab HSDPA/HSUPA : disable
Afterworths I had supurb connection and sound quality.
First they advised me to do a software update, so lets hope it has something to do with adressing the attenna.
Using 3 Austria and having no problems - in the contrary the reception is very nice.
I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
I had a G1 before the HD2 and I usually get the same or one bar less than what I used to get with my G1 in the same places.
Try these
dc41 said:
I'm in an area that t-mobile maps show should have excellent phone and data coverage. Both are horrible. Data service is almost always edge with very few bars. If I ever do get 3G its usually only momentary and never above one bar.
The problem is reception doesn't seem to improve regardless of where I am. I drove to a neighboring state along freeway that t-mobile showed had full coverage. But the few times I did get a signal, I was roaming.
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
The question is:
Does t-mobile coverage general suck? This is my first time with the company. I plan to get someone's version of the Galaxy S, but if t-mobile coverage is this bad, I'm not getting theirs.
Does the Leo radio generally suck?
Do I have a bad phone?
Is there an app that measures and logs signal strength (preferably with GPS)? I've seen them for wifi, but is there one that tracks and logs the voice/data signal on the t-mobile network?
Click to expand...
Click to collapse
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
pakistaniprince said:
1: its the reception but they have REALLY good reception around the US are you surround by tress or alot of buildings/businesses?
2: i prefer the 2.10 radio it works really well
3: call t-mobile and tell them bout your problem, but before you call do a hard reset and dont install any apps, if that doesn't work Switch your sim to another phone and see what type of service you get but use a touch screen phone
i have a different problem BUT VERY ODD!
At my house i get 3g but i can't even receive calls or call out but i can text perfectly and use the internet, i switched my sim to another phone and had the same problem i get 3g but wen people call me it goes straight to Voicemail, i found 2.10 works the best for me but i live in VEGAS it still didnt fix it but it kinda made it better...
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Click to collapse
Home office in an average neighborhood. I tried to find an app that measures the GSM signal strength. I found a demo of MobileGX P3Kit and it did just what I wanted except it doesn't log the signal strength. But, I guess the company went out of business. It only worked once, and the website link is dead.
Does the data connection use a different frequency than the phone signal connection? That's about the only thing I can think of that would cause the problems you have at home. Weird stuff.
I am in a marginal coverage area and the HD2 radio is horrible. I'll go from 3 bars to no bars back to 2 bars then to none in under a minute without moving my phone.
On my Blackberry I would get usable coverage everywere in my house, none in the basement, with the HD2 its pure luck if I can use it on the front porch.
When I'm standing below a T-Mo tower I will often drop a bar of signal... and thats standing under a tower, several other people with HD2's that I have spoken with have the same experience.
Seems like it varies from phone to phone, and from location to location.
I had a Cliq and despite it being a POS, it had excellent coverage, then I got a Nexus One and its coverage would drop regularly at home. It would drop so often that I didnt really use pandora or surf the internet unless I was on WiFi.
Now I have the HD2 and its been somewhere in the middle. Lots of people say changing the radio will fix your issue. I would definitely start there. Just because a radio version works for some doesnt mean it will definitely be the best option for your location.
dc41 said:
So, I arrive in Boulder CO thinking I should have excellent coverage, but nothing changes. Hardly any signal strength when I do have a signal. I've tried all the radios, several ROMs... even the stock one. Nothing helps.
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Click to collapse
Strange, I just left Boulder and I had full 3g signal strength.
I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
I am not too sure of this but maybe the Omnia 7 isn't using its full potential on the US carrier since it is a EU device. (this shouldn't matter really but I am trying to say that it might be a software issue of how the phone switches connections)
By that I mean that some forum members (check the Focus Forum) have fiddled with the diagnostic codes to make their Focus phones have a more stable 3g or above connection.
Trying looking into that and posting there since the Omnia community is a little bit smaller it seems.
Or the phone is just not up to scratch ;D
Eriatarka said:
I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
Click to expand...
Click to collapse
It could be your SIM if its old and not a 3G sim. Do you get 3G elsewhere?
The reason i ask is that EDGE is a 2G tech.
I work in mobile tech support myself, and i have seen SIM cards cause some seemingly random issues. (1 in particular was a handset unable to read SIM contacts, but his prior phone was OK)
On the other hand, i have also noticed 1 bar less then was displayed by my prior HD2. I have dismissed this as you should not reply on the number or bars to determine signal strength. They are coded differently. There is no standard, and in fact, changes by the Carrier can effect 'bars' displayed on the phone. (Think of a little buzz box with a 20ltr tank reporting 1/2 full, while a 4x4 with a 40ltr tank reporting 1/4. Both have the same amount of fuel)
ive noticed i get a bar or two less than my girlfriends desire and my diamond2 all on the same network & with new sim cards. this generaly means when she has 3G or HSDPA im stuck with GPRS unless were in an area with 3 or 4 bars.
Not entirely sure, but I think the Omnia 7 doesn't support US 3G frequency bands, that's why it's limited to EDGE - and then it depends on where you live... I suppose it's entirely plausible AT&T has a strong 3G network in your area, but not an EDGE one
mine has a good reception ... as good as other devices ...
In my House I sometimes got 4 dots but when a call comes through the connection is lost between talk without walkin on the same spot.. First I thought ok bad reception (had not before with my xperia1) But yesterdaynight I got the same problem outside my home. So the conversation gets totally jammed.
And I live in the Netherlands and not in the county side but in the big city...
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
I notice it as well.
When I used my HD, the reception was fine inside MRT tunnels. Now with my Omnia 7 (same SIM card, by the way), I can't get a clear signal inside MRT tunnels during my commute.
Shame.
I don't know what caused it, though.. Anyone can shed a light on the issue ?
Mine has just suddenly started to not have any signal ANYWHERE in the house... the other 2 Vodafone phones here have near-full signal.
Eriatarka said:
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
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Click to collapse
Hi I think I have found you a solution. Having been on the Focus forums I have noticed that people have enabled full "3g" through the root menu in diagnosis software.
http://forum.xda-developers.com/showthread.php?t=839154&page=8 ..... read this first please. Looks like it enabled full 3g but messed up his GPS settings (could be that he configured it wrong) Always make sure that you write down your original settings when using Diagnosis tool!!!!!!
If this doesn't help you then maybe flashing a different rom onto it would work.
I played around with some of the diagnostic settings but nothing really changed.
How exactly do I access the root menu to change the 3G settings you mention?
*#197328640# - Root Menu
Things you can do with this code
Speed up your internet by enabling hspda/hsupa
*#197328640#
1,8,3,5,2,3,[END]
Just be careful with this stuff. And always remember to back up your previous settings by writing them down somewhere so that you can restore it.
The link I gave you above leads to these codes.
BTW .. samsung updated the diagnosis tool .. if you have 0.9 something you might be fine! But if it updated then you will not be able to get into the root menu.