Database Users

Weird problems. Whats your opinion?

Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?

dills84 said:
Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?
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water can literally penetrate the smallest most microscopic points. but i dont know think "mist" could do any harm. i think it sucks that you're having bad luck with all these though man.

I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.

pjcforpres said:
I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.
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Haha, thanks for your opinion on strawberrys.
I believe they remove the battery, but put the battery cover back on before misting. They also leave the device off while they do this and tell you to leave it off for an additional 2 hours (i left mine off for 6 or 7 hours.)

Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.

pjcforpres said:
Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.
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5 of them?! jeez!
I agree, I'm having really bad luck. I LOVE this phone. Its just getting annoying having to swap it out every other week.
I'm also angry that this broken one has the best screen I've seen on any nexus, no dust, no pink tint. its perfect! and i have to return it
Oh well. thanks for the advice. I feel a little better about the swap now, I cant really afford to lose another 530$.

One for me, and 4 others for friends that had me help them buy one...

Dropped HD2. Advice please

A friend dropped their HD2 from a quad bike. Not sure of the cosmetic damage yet but he says it no longer works, that the cable has disconnected from the motherboard. However, i don't think he has stripped it down so no idea how he would know that.
So, presuming it looks ok, is there anything to look for in repairing this? Are they easy to fix or is a knock like this likely to have damaged it beyond repair?
I have yet to see it but i presume there is no sign of life as opposed to any sort of 'erratic' behaviour.
I have a HD2, i am just seeing if it is fixable as wifey wants one.

i also damaged my hd2 so i searched a lot for info.
there are some good of guides on the web but this is my favorite:
http://pocketnow.com/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked

i dropped mine quite severely, massive multiple cracks all up the screen, gps no longer works, but otherwise its worked fine for 8 months now.
I wouldnt kow what to look for inside, but two things come to mind.
1st - teh battery pins bend easily, so i can imagine a battery flying out might easily do that, so check that.
2nd - the official htc training stripdown video is on youtube, might be worth watching that a few times before and during stripdown.

I already found the excellent strip down video and feel confident in dismantling it. I just have no idea what to check and/or replace. Thanks for the tips though guys...

Check for power, i.e. bent battery pins, disconnected ribbon cables. Look for obvious signs of breakage (cracked CPU, etc.)
Apart from that, haul it to someone who's got better equipment.
Good luck!

Water damaged phone.. Help :(

UPDATE: The phone is magically fixed!
Hey guys!
So i was at a party 2 nights ago, and I lost my S2. I finally found it in the morning, it had been outside all night, and then I realised that it had been raining heavily.
I took the battery, sim card and micro sd card out and placed the phone somewhere warm and let it dry for about a day and a half. I plugged it in earlier, and it started charging fine, and then I turned the phone on.
It booted up. The hardware buttons are working fine, and the touch buttons below the screen also work, but the screen is completely unresponsive
EDIT: Just as I posted this, i got signal, so only problem i can see is the touch-screen
Is there anything I can do, or is this phone screwed?
I cant remember if I have Vodafone's insurance or not, I'm praying to god I do :/

Put it in a bag of rice and let it dry out even more

Look this thread:
http://forum.xda-developers.com/showthread.php?t=1128594
You'll find some tips that might be useful

danstah said:
Put it in a bag of rice and let it dry out even more
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Click to collapse
I was gonna say.... put it in rice. Should dry up faster

Had good result with silicate packets (the little bags in shoeboxes and many electrical goods) and rice. But let everything dry for days and don't reassemble - left my old PMP for 5 days after a toilet swim, still working. Smells great too. Honest.

Thanks for the replies guys. I've now put the phone in a bag of rice so I guess I just have to wait and see.

Lol keep us updated!

The problem could by the fact that the digitizer on capacitive screens are very sensitive, it sounds as if that may have been damaged.l I would think that the only thing you can do is to replace the touch screen, because it is gorilla glass and the fact the entire phone would need dismantling, If it isn't insured I would expect it wouldn't be cheap to get replaced. But you should be thankful that you entire phone didn't die, I mean you were quite lucky there. I broke my old hero by leaving it out side for 5-10 min whilst it was raining.

Bad news guys, its still not working.
Cant believe I let this happen, I need some trousers with tighter pockets for this damn phone! (and perhaps not carry it with me when I'm drinking haha)
Luckily its covered under my home insurance.
Do I get a new one or get it repaired?
Edit: Its also bloody ironic that I had just put a pattern unlock screen on my phone, so now I cant back up the contents because its locked! Is there any way to get round this? Or external ways to control the phone so I can get into it?
Cheers

There's insurance that covers phone water damage?

Hazlynch, you really need to keep it much, much longer than one day in the rice.
Trust me, apart from my aforementioned toilet episode, I've also lost phones and PMPs in the snow - all have worked again, but the shortest dessicating time was 3 days.
One day is simply not enough - not saying 100% it'll work after 5 days, but 100% certain it won't after one.
For the record, lost my Cowon S9 (OLED touchscreen) in a snowdrift - 5 days dessicating and worked - still going strong.

Ah right thanks for that info! From what I heard about the digitizer being sensitive I'm not very hopeful, but it wont harm to leave it in the rice longer.

I wasn't with my S9 either, but it surprised me, especially also being a touchscreen device too.
Remember to disassemble as much as you can from the phone - all cards and battery out but also in the box/bag - you need to expose as much surface area as possible of the device to the dessicant.
Try my silicate bag tip posted earlier too!
Let us know wha'ppen?

Ready to give it a try? How's it looking/feeling?

I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce

hazlynch said:
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
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Click to collapse
Shame - not optimistic.. A couple more days won't hurt if you have the patience!

Yeah, I wont be able to get anything done about the insurance stuff for a few days anyway, so I'll leave it in there for longer. Starting to miss it now! Haha.
Oh and thanks again for everyone's help on this!

My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is

hazlynch said:
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
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Click to collapse
This has me worried haha. My SGS2 has recently took a bit of a bath as well. The phone worked perfectly fine after sitting off overnight drying out. However after about 3 days it started random hang up and shut offs. I sent it in to a repair center a week ago and i am just hoping for the best. I dont have high hopes that they will replace it as it was water damage but i suppose its worth a shot for a $600 phone.
If they dont replace/repair it i will be taking it apart and cleaning it in hopes that i can make it work.

Here is my old sgs2 after a dip in the ocean. No insurance either. What you guys think?
Sent from my GT-I9100 using XDA Premium App

SM-G900F - Unknown Problems

Well friends, I am very desperate and would like all possible assistance to solve my problem.
Good day today started hot and then decided to go on the beach. I went into the water with the Galaxy S5 okay, until there ok.
Almost now decided to make a link and realized I was not running the speaker (only worked if I put the headset or loud speaker) Well with that I was not too worried, I thought it was just a bug and try to fix when I got home .
Returning home, I put the phone to charge and see that not load, try to put into my nootbook to load and has an error saying "USB device not recognized"
Unaware of these Bug / Errors not know what it is it indeed tried to restore the phone and still nothing. I'm charging the battery on a universal charger and I will try to reset the ODIN method.
Good friends, if someone more expert in maintenance can help me.
Sorry for some mistakes, my english sucks :crying:

zwoorelookBR said:
Well friends, I am very desperate and would like all possible assistance to solve my problem.
Good day today started hot and then decided to go on the beach. I went into the water with the Galaxy S5 okay, until there ok.
Almost now decided to make a link and realized I was not running the speaker (only worked if I put the headset or loud speaker) Well with that I was not too worried, I thought it was just a bug and try to fix when I got home .
Returning home, I put the phone to charge and see that not load, try to put into my nootbook to load and has an error saying "USB device not recognized"
Unaware of these Bug / Errors not know what it is it indeed tried to restore the phone and still nothing. I'm charging the battery on a universal charger and I will try to reset the ODIN method.
Good friends, if someone more expert in maintenance can help me.
Sorry for some mistakes, my english sucks :crying:
Click to expand...
Click to collapse
that's hardware symptoms, no odin is going to solve them. water-proof and water resistance are two different things, I would not recommend anyone to use it under (salty) water unless you can afford a new one. water resistence for me means you can use it under the rain, not underwater

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venereo said:
that's hardware symptoms, no odin is going to solve them. water-proof and water resistance are two different things, I would not recommend anyone to use it under (salty) water unless you can afford a new one. water resistence for me means you can use it under the rain, not underwater
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Click to collapse
Hmm thanks for the reply buddy, Another mistake that I realized that he and linking this alone, I hope the same ODIN help me. Thanks for everything. later post new results

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zwoorelookBR said:
Hmm thanks for the reply buddy, Another mistake that I realized that he and linking this alone, I hope the same ODIN help me. Thanks for everything. later post new results
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I also wouldn't recommend using ODIN without the USB connector problem correctly fixed otherwise you risk yourself a hardbrick. Flashing new software won't remove the salt neither the humidity/water

fffft said:
Sorry to hear about your problems. A few comments, not very different than the poster above me.
The IP57 rating that the S5 has is for water resistance. Water proof is not guaranteed. So yes, like the example above, you are pretty safe in rain. But deliberately allowing /taking your phone into water is unwise. Particularly at the beach. The IP57 rating is for fresh water. Salt water is a different situation and for various reasons has more chance to damage your phone.
Okay. Now the good news is that the problems you are seeing probably do not reflect permanent damage. Most likely you have salt deposits on the micro USB connector that are causing electrical shorts. So you need to carefully clean the connector. That would be best done with one of the better brands of contact cleaner. If I was you, I'd at least go to a pharmacy /drug store and look for some 99% rubbing alcohol. Remove your phone battery, then gently squirt a very small amount into the micro usb connector space to flush out any salt. Repeat several times. Do not use a large amount of "pressure" when squirting. Just enough to splash and rinse the connector.
Let it dry ten minutes after the final rinse before replacing the battery. Clean the USB cable too as it may have picked up salt from the phone. And with any luck you'll be back to normal. It's a little more risky to try cleaning the speaker.. but you can try the same approach if you want to.
Good luck.
.
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Thanks buddy for your help.
But it did not work. Yes I am poor contact to get the load cell.
Looks like I'll have to arrange for technical assistance to see if they can fix.

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HELP!! SOS!! Black screen by isopropyl Alcohol(99%)

PS: you can skip this deatils to my main problem
Somebody pls help me
my galaxy note 3 was water damaged nearly an year ago. But i was able to recover at that time by using isopropanol(99%).
In Detail: After water damage i loosed all hope for around 2 days, then outtanowhere i got this solution over the internet and then i submerged my phone's green board into that alcohol and then in rice. Unfortunately it doesn't turned on. I kept putting my phone outside under sun light, still the display wasn't working. Then i left my phone for about 1 and a 1/2 month in my cupboard abandoned....It got fully recovered!!! i was living a happy life then.
:Main Problem:​Now in today's date i was feeling something is wrong in the phone because it was discharging these days too quick(abnormally and this things were happening after recovery too). So i decided to put the whole phone(deassembaled the green board) in the isopropyle(99%). after 30mins later i picked it up back and assembled every thing back turned on the phone and guess what the screen was black again. I putted the phone under sunlight again but case got even worse (but i think it is good both) at the same time. My note 3's screen is turning on and working but inplace of black screen its showing dark smudges or a quit a bit of screen(not cleared but seen-able) like some kind of weird shape/spots of black. Now HELP ME
Tell me what to do!! i don't know what is this happening because 99% isopropanol isn't that conductive and will not harm the phone whatever the case is.
What should i do to get all the things back at the track? should i submerge the phone again in alcohol or should i leave it for now.
*i hope somebody read this, waiting for reply and help*
BTW: i'll keep updating this thread if something happens

Whats the 1% ?? Water ??

When a phone gets wet, I never recommend dunking anything in alcohol or any other liquid, especially the screen. Sounds like the alcohol may have seeped in between the glass and LCD.

Update:
So after putting it under sunlight for 2 days. My phone's screen is completly BLACK.
just a tiny part was showing lighted up but that also gone after about 15mins.
What the heck should i do now. I removed the battery now and putted the phone in the cupboard again (hoping for a miracle).
Any help will be appreciated.

New screen or bin the phone .
Sent from my SM-N930F using XDA-Developers Legacy app

You made a huge mistake by placing the phone in alcohol. You should only submerge the motherboard. It seems like you have alcohol/some water inside the display assembly now.
Use a hairdryer to completely dry the motherboard, place the display/ rest of the phone in rice and give it 3 days or so.
Should work.
PS: You may have killed it by turning it on while it had the spots on the display, i.e.. caused a short.
Good luck.

Skander1998 said:
You made a huge mistake by placing the phone in alcohol. You should only submerge the motherboard. It seems like you have alcohol/some water inside the display assembly now.
Use a hairdryer to completely dry the motherboard, place the display/ rest of the phone in rice and give it 3 days or so.
Should work.
PS: You may have killed it by turning it on while it had the spots on the display, i.e.. caused a short.
Good luck.
Click to expand...
Click to collapse
Alright man i'll try it. Thanks for helping, as i said well appreciated:good:
i already done the hairdryer part for 10mins or so.
And also putted the phone packed in a bag full of rice. Lets see after 3days :crying:

Update guys: so after putting my isopropyle damaged phone's screen into a bag of rice for 3+
days lol nothing happened. It seems that rice done nothing, my screen is still black sadly. My phone is booting and speakers etc. everything is working fine the only problem is in the screen.
Please don't forget to read my detailed post in which i stated that-
nearly a year ago i was able to recover my phone which was water damaged and for that solution i gave a bath of isopropyle alcohol. And after a month i was able to recover my phone just by putting it somewhere without battery
So at last i want to only ask you what the heck should i do to GET MY PHONE BACK AGAIN HELP!!!!

Buy a new screen .
Sent from my SM-N930F using XDA-Developers Legacy app

if phone dropped into water or something,make sure u put the phone into a sack of rice and leave it for 1 day,for sure your phone will be back to normal,i already done it for sure and it work,sorry for my english grammar

Try reading what's been posted first .
Sent from my SM-N930F using XDA-Developers Legacy app

It takes effort to accept that the best thing to do is just to get a new phone. I remember when I wanted to stick to my old, microUSB-port damaged Galaxy S II but I had to accept that I needed to move on.
I know sometimes it's difficult ($$$) but yeah, save some money up and you'll see that this will be just a small episode in your history of smart phones.

ShaDisNX255 said:
It takes effort to accept that the best thing to do is just to get a new phone. I remember when I wanted to stick to my old, microUSB-port damaged Galaxy S II but I had to accept that I needed to move on.
I know sometimes it's difficult ($$$) but yeah, save some money up and you'll see that this will be just a small episode in your history of smart phones.
Click to expand...
Click to collapse
ah...hh...am crying rite now:crying:
You are write bro, it's very difficult to move on and breaking the relationship with the current phone. I am just forcing me to reject this naked truth that My phone is now old
Well for now i'll still wait a month hoping for that miracle to happen cause my pocket is empty rite now lol.
If something happens in this 28 days i'll post it ASAP may god bless me

JJEgan said:
Whats the 1% ?? Water ??
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Click to collapse
maybe.....
but seriously it maybe any kind of impurity but i'm sure it is not water.

I would suggest to buy a new phone. You could TRY changing the screen, but there is no guarantee that the screen is the only issue. + a used Note 3 is almost the same price as a new screen.

Sorry that the method I suggested did not work. :/
Since this didn't work, you probably fried the screen driver when you turned it when it was filled with liquid under the display.
Change the display or the phone.
Never, ever attempt to turn on a liquid damaged device. I know it's tempting. This is an expensive lesson!

Skander1998 said:
Sorry that the method I suggested did not work. :/
Since this didn't work, you probably fried the screen driver when you turned it when it was filled with liquid under the display.
Change the display or the phone.
Never, ever attempt to turn on a liquid damaged device. I know it's tempting. This is an expensive lesson!
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Click to collapse
You dont need to say sorry bro.
Well from all the experience i gain from this incident and including my experience with isopropyle alcohols, i don't know definitely what happen but i can guess what may be going on there.
So, in recent months a previous phone (not my phone) was water damaged and the owner gave it to me as a last hope lol. I 100% submerged that phone in isopropyl for 3days!! lmao and as a result the phone's some part like speaker and screen (which are stacked by an adhesive) were floating in the solution and then i picked up that phone up and situation got even worse the phone's screen was a bit hanging i turned the phone on and the screen was working perfectly but as i said the phone's screen was hanging so it was not touching fully the digitizer and hence the touch was not working but the screen was turned on i dunno why.
Now i look at my phone which screen was just dipped about 15mins and still not able to show anything. I think the cause may be a part between the screen and the phone which might be displaced by that solution.
Now i ask you guys that should i remove the screen only by heating & removing and stick it again. Will this solve the problem? any advice?