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Have to restart phone to regain GPRS connetion

I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?

I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate

I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.

I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank

I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.

Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.

Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred

Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician

Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.

I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer

Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.

Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.

I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...

bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon

This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.

I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.

RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well

Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.

Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny

Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.

network wizard upgrading Dopod 838 Pro

Hello!
I have a Dopod 838 Pro and live in the US.
I bet you can tell what my next question is...
How can I update the Network Wizard to include carriers here in the states? (specificaly Tmobile).
I'm having problems with a multitude of different things and would love to try using some prefab settings to see if they might help knock out a few of my issues.
Would love some help!
Thanks in advance.

aw cmon
I know it can be done, as the super rom that you can download has all sortsa different ones that were injected by whomever made it.
A little help? It's Thanksgiving?

Another request for this - I hava an Australian 838Pro and have just arrived in the US for 5 months, and the network wizard isn't so keen on my T Mobile SIM

Bump..
You know you want to help.

dopod 838 Pro not working with Telstra SIM

Hi,
I am having an absolute nightmare trying to get my brand new 838 to recognise GSM with a Telstra SIM.
It doesn't even ask for a pin, which leads me to think it's not even recognising there's a SIM in there. I can't get into phone setup options and on a very rare occasion (2 out of about 50) it goes to the pin entry on the phone screen and says it's an unrecognised SIM error. So I call telstra because the dopod customer service guys is apparently on hols until the 7th Jan.
First, they told me my old 2G SIM wouldn't work, so off I pop and get a NextG one. No dice..
Then I finally (after15 hours) got an activation for the aussie member's area at dopod and found out you have to put this netwiz.dat in the my documents folder of the device, so I do. No dice..
So I download the ROM update, even though it says the phone is already that version. No dice..
Then, another telstra tecchie says that even though my phone contract is with them, they don't support the handset so they basically don't want a bar of it, but they did tell me that as far as they know, all dopod are locked to 3. I have used the add/remove option to delete the 3 smartphone program from the device but, you guessed it. No dice..
Has anyone else had this problem, or is anyone able to offer some advice? I'm about to throw the damn thing against a wall in frustration.
Thanks

Not much help I know but you are not alone:
Might be something in these?
http://forum.xda-developers.com/showthread.php?t=280953&highlight=telstra
http://forum.xda-developers.com/showthread.php?t=275303&highlight=telstra
Mike

Thanks.
I've tried flashing the older ROM to bring the bootloader back to 1.04, but I get a vendor error.
Here's a readout of the checkimage command:
USB>checkimage
IPL CRC checksum = 0x14F034AA
SPL CRC checksum = 0x9382C208
CE CRC checksum = 0xA08CDD91
ExtROM CRC checksum = 0xB5A1BAF9
Radio Image CRC checksum = Checksum: Wait interpreter timeout
0x0

Dopod 838pro's bought from 3 stores in australia are locked (via the radio) to the 3 network. removing the '3' apps wont do the trick. therefore it wont recognise any other sim, e.g. telstra, vodafone or optus.
the only Hermes device sold in Australia that is not locked to any network is the Imate JASJAM.
to unlock your dopod 838pro to use with Telstra you will have to (at your own risk) unlock it (see the wiki for info) - but this may void your waranty.

I have tried flashing the ROM with version 23 and also 30 of dopod and also with a jasjam ROM. I keep getting a vendor error, even with the dopod ones.
The phone was purchased from a company called corporate express, not from 3, so I can't see why it should be locked.
Can anyone offer some advice on the flashing issue?

bradjfowler said:
I have tried flashing the ROM with version 23 and also 30 of dopod and also with a jasjam ROM. I keep getting a vendor error, even with the dopod ones.
The phone was purchased from a company called corporate express, not from 3, so I can't see why it should be locked.
Can anyone offer some advice on the flashing issue?
Click to expand...
Click to collapse
This is not my field so this may be inappropriate for you, there is reference to the vendor error on this page - have you seen it??
http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
Mike

bradjfowler said:
I have tried flashing the ROM with version 23 and also 30 of dopod and also with a jasjam ROM. I keep getting a vendor error, even with the dopod ones.
The phone was purchased from a company called corporate express, not from 3, so I can't see why it should be locked.
Can anyone offer some advice on the flashing issue?
Click to expand...
Click to collapse
from what I know, dopod 838pro are sold exclusively by 3 Australia (and other licensed resellers in collaboration with 3)
Imate jasjams are sold by telstra (and other licenses resellers such as computer world)
Have you got a friend with a 3 USIM? If so, best is to try to see if your dopod recognises the sim first.
if it doesnt, then there is something else wrong with the device.
In regards to flashing, it all depends on the bootloader you have. if you have 1.04 then you can flash any of the roms. but if you flash a rom with a bootloader 1.06 or higher, then you cannot flash to a rom with a different CID. you might want to CID unlock your device. Please viist the wiki and also visit the STICKY thread in the upgrading section of thes forum which presents a tutorial.
Cheers,
Ronny

Considering you haven't got any sim to work in your phone, perhaps it's faulty?
I know some older GSM sim's wont work in 3g phones. Mine is 2 years old and works fine however. If it's not recognising the sim and giving you a clear error about being locked, I'd suggest you send it back for repair.
I was also told by 3 that the phones are not locked but you must buy them with some kind of contract due to their low price.

jasjamming said:
Dopod 838pro's bought from 3 stores in australia are locked (via the radio) to the 3 network. removing the '3' apps wont do the trick. therefore it wont recognise any other sim, e.g. telstra, vodafone or optus.
the only Hermes device sold in Australia that is not locked to any network is the Imate JASJAM.
to unlock your dopod 838pro to use with Telstra you will have to (at your own risk) unlock it (see the wiki for info) - but this may void your waranty.
Click to expand...
Click to collapse
This is untrue
I have the Dopod 838 Pro bought from a 3 store and Optus/Virgin Mobile/Vodafone SIMs work perfectly fine

you learn something new everyday.

I have the jasjam that i got throgh telstra, they will always tell you you need a next G sim card even when you dont. i am using a 3 year old sim in it and it works fine
however i dont get UTMS at all (not so bad considering how much it costs)
if i remeber correcttly it had to do with them chaninging voltages about 5 years ago that meant you could fry your sim

Thanks for the feedback guys.
I'm going to try unlocking it with IMEI-check and see how I go. If it still doesn't work, I'm sending it back.

Dunno why you're bothering paying to unlock; you can unlock the DoPod 838 Pro free with pofs tool (as you can downgrade - you're having problems, but you have not tried to fix them?).
The first batch of DoPods delivered to Three were not simlocked, later batches are.

jasjamming said:
Dopod 838pro's bought from 3 stores in australia are locked (via the radio) to the 3 network. removing the '3' apps wont do the trick. therefore it wont recognise any other sim, e.g. telstra, vodafone or optus.
the only Hermes device sold in Australia that is not locked to any network is the Imate JASJAM.
to unlock your dopod 838pro to use with Telstra you will have to (at your own risk) unlock it (see the wiki for info) - but this may void your waranty.
Click to expand...
Click to collapse
incorrect... i bought my dopod 838 Pro from Expansys AU and is unlocked running a telstra sim and also a vodafone sim...

KevinBaker said:
Dunno why you're bothering paying to unlock; you can unlock the DoPod 838 Pro free with pofs tool (as you can downgrade - you're having problems, but you have not tried to fix them?).
The first batch of DoPods delivered to Three were not simlocked, later batches are.
Click to expand...
Click to collapse
Do you have any information that the later batch are simlocked, or just your assumption? Because my Dopod 838Pro is from the latest batch (with latest firmware) and is unlocked...
It's more likely that all the Dopods, irrespective of which batch they're from, are all not locked to any telco.

walshieau said:
incorrect... i bought my dopod 838 Pro from Expansys AU and is unlocked running a telstra sim and also a vodafone sim...
Click to expand...
Click to collapse
HEHE
I'd be mighty upset if I bought a phone outright from a non three (or any other telco) dealer and it was locked!
I think the reference was to Dopods sold through three...but the point still stands as they seem to be unlocked.

sol95 said:
Do you have any information that the later batch are simlocked, or just your assumption? Because my Dopod 838Pro is from the latest batch (with latest firmware) and is unlocked...
It's more likely that all the Dopods, irrespective of which batch they're from, are all not locked to any telco.
Click to expand...
Click to collapse
Its my information from someone who owns and runs a Three shop, and is very much in with the developments (i.e. not just a bum who owns a shop, he works with them in a higher level too). Apparently it was a problem with the distro, and they were meant to be locked, and it would be rectified in the second batch shipped to Three.

I too have a dopod 838 from three and it works with all other carriers sims. Maybe the problem is that the dodpod has its band set to umts exclusively and unless you use the registry hack mentioned in the wiki (or by secureGSM) the band tab will not appear to allow changing to other bands. This is a problem for all user's of three because their network is limited and the phone can't go into roaming mode without the band setting modifications.

OdeeanRDeathshead is correct.
the latest Aus 1.30 firmware hides the network bands.
use the reg hack to unhide it and set it to auto and auto.

Thanks for all the feedback folks.
The helpful gents at IMEI-Check inform me that the radio is buggered, which is why nothing will flash and I can't sort the phone out. I'm sending it back to the store for a new one which will hopefully work as designed out of the box.
Will keep you posted.

Can Dopod U1000 make calls in Japan?

I know Dopod 900 and other 3G phones can be used in Japan as long as you have a 3G enabled SIM card from your home telco. How about the new U1000? If I buy one in Singapore can I use it during my trips to Japan? This is a major purchase decision point so please help if you can. Thanks!

I can confirm it works. And you need to use a handfree to make call. I used 3HK and CSL SIM card in Japan and works just fine.

jameshuang said:
I can confirm it works. And you need to use a handfree to make call. I used 3HK and CSL SIM card in Japan and works just fine.
Click to expand...
Click to collapse
Could you make a GPRS / internet connection with the Dopod U1000 in Japan?

Yes. It works just fine. No problems.

k_kirk said:
Yes. It works just fine. No problems.
Click to expand...
Click to collapse
That's good news. Could you please tell me how you set up the GPRS connection?
Edit: oops , I see, you are not using a Japanese service, like Softbank, or NTT. I am still trying to find out whether it's possible to use an unlocked Athena with a Softbank SIM card. I know the it would work as phone, but how to set up the GPRS connection would be the problem.

chainbolt said:
That's good news. Could you please tell me how you set up the GPRS connection?
Edit: oops , I see, you are not using a Japanese service, like Softbank, or NTT. I am still trying to find out whether it's possible to use an unlocked Athena with a Softbank SIM card. I know the it would work as phone, but how to set up the GPRS connection would be the problem.
Click to expand...
Click to collapse
Yes. I use Singtel and use roaming when I'm in Japan. My SIM has the 3G service activated. I hope you can find a telco offering service in Japan. Good luck.

Using Dopod 900 3G PPC in Japan
Hi! Can anyone tell me how to get the Dopod 900 I bought in Malaysia to work here in Japan? Sales clerks are telling me it's not possible. Dopod's site doesn't offer any help. Thanks a lot. I plan to be here for a month or more so it will really help to find out what's true and possible.

Yes I can confirm it works too.

Professorredbag said:
Hi! Can anyone tell me how to get the Dopod 900 I bought in Malaysia to work here in Japan? Sales clerks are telling me it's not possible. Dopod's site doesn't offer any help. Thanks a lot. I plan to be here for a month or more so it will really help to find out what's true and possible.
Click to expand...
Click to collapse
Yes it does. As far as I understand if it supports 3G then it should technically work in japan. Too bad I no longer have my Dopod 900 with me to test it out.

Dopod 900 Woes in Japan
Thanks for your replies. The problem is I want a Japanese sim card and number not the roaming services from Malaysia as I have temporarily moved. This what sales clerks are telling me is not possible. They say I must have a Japanese made handphone. !!?? I know they are protectionist here but surely there is a way around the obstacles.. Any specific suggestions? really appreciate your help!

What I know
I am really interested in this too, as I plan on getting an Athena soon. However, I know that you don't need a "Japanese made handphone". They don't like people using different phones on their network, but they can't really stop you.
Well, they probably can technically stop you, but it is highly unlikely that they will. The reason the sales clerk is telling you it is impossible is probably because there are almost NO unlocked phones in Japan. 99.99% of all phones sold here are branded and locked to a specific carrier.
I am a Hermes user and bought my Hermes through Softbank, a carrier here in Japan. I have since reflashed it hundreds of times and have never had a problem with connecting to the network. I also know others on this board who are Kaiser users who have imported their Kaisers from other countries and are using them on Softbank's system with no problems. There was also a big interest in the mobile device geek community of Japan in the Treo 700w when it first appeared, and I have seen blogs of Japanese guys who have got that running on Softbank's system. So it IS definately possible to run non-Softbank phones on Softbank's network provided you have a valid Softbank SIM.
Some caveats:
I have never seen any carrier here just selling SIMs. You will more than likely have to purchase a phone to get a SIM card.
Voice and SMS (text) should work automatically just by popping in the SIM. Data and MMS are more difficult.
Data
There are two ways of connecting to Softbank's data servers, and each is charged differently. One method uses a public access server, but the charges for using this are quite high. This is the server used for people connecting laptops using cellular modems. The other method allow access under Softbank's tiered and capped system, which is the much cheaper and safer option. The connection settings to access this system are very closely guarded and no one to my knowledge has been able to hack them.
However, there is a workaround. See here: http://forum.xda-developers.com/showthread.php?t=298031
The problem with this workaround is that it requires a program called WIFIwake.exe. And it just so happens that WIFIwake.exe is coded specifically for different machines. On the link above, there is a version for the Universal and a version for the Hermes (the U and H in the .zip file names). Valued member Chaimd hex-edited a file to make it work for Kaiser: http://forum.xda-developers.com/showthread.php?t=328362&highlight=softbank&page=3. And he seemed to think it was a pretty easy job. If asked nicely, he might be able to hex-edit one for Athena too - or not. I don't know.
MMS
MMS is also more difficult to set up. Basically, it requires a program called MMSLite which can be quirky. The only way to know for sure whether it will work with Athena is to try and see I think. And it does NOT work on WM6.1 systems, so you will have to decide between MMS + WM6 or NoMMS + WM6.1. This is the big reason I am thinking of buying the 7501 rather than the 7510.

After some research...
... on some Japanese sites, it seems that a CID unlocked Athena can use the WIFIwake.exe file meant for the Universal.
Also, MMSLite seems to be working as well. So it seems that on the Softbank network at least the Athena can do it all.

Dopod Woes in Japan
Dear Larsuck,
I appreciate your investing so much time and thought to help me. I'm not even remotely savy enough to understand the complexities of your advice but I do gather that buying a Japanese phone is inevitable. Any suggestions for the cheapest? as I'll just use it for local calls and carry my laptop with me when I need other connectivity.

Professorredbag said:
Any suggestions for the cheapest? as I'll just use it for local calls and carry my laptop with me when I need other connectivity.
Click to expand...
Click to collapse
Huh? So you have decided not to the the Athena? There are tons of really cool phones over here that can do many, many different things - but none of them compare to WM in that they aren't as customizable. Go to the Softbank website (English: http://mb.softbank.jp/mb/en/ ) and check them out.
However, if you want to get the Athena, here are two choices:
1) Get the Athena, come to Japan, get a cheap phone (cheap in the relative sense) here, take the SIM card out of it and put it in the Athena. Do some research on this site and get the Athena up and running. Keep the cheap phone just in case the Athena dies.
2) Get the Athena, come to Japan, get an expensive but slightly subsidized phone, unlock it and sell it on ebay. Use the sim card in your Athena and hope it doesn't die.

Taking my Universal to Japan...

...or at least I hope that this is possible. I really don't want to take the old advice which says "buy a Japanese cellphone and stop worrying" as the MDA is hard to replace and after "teaching" it how to read and write Japanese there's nothing I'd really miss just keeping it. Against the myth you can get standard SIM cards in Japan, too and the only critical point would be the wireless standard used in Japan. The Phone tab say that it supports WCDMA, but I read before that this is not true for every Japanese provider. Softbank (Vodafone) is said to be compatible to the European UMTS standard. Can anybody here validate this? It would safe me a lot of money getting a decent Japanese cellphone as my "brick" still has a year or two of life in it

Yes the Universal works in Japan. At least in most places... it seems to lose the signal in the middle of a subway tunnel but gets it back quickly at the station ;P

I think our 'bricks' will be around a lot longer than that as they don't seem to be giving us a direct replacement :¬D

That's great news, but which provider do you use eksekki? Softbank? Or maybe it doesn't really matter after all? And we're not talking about the Japanese Universal here, right? And about the direct replacement: Is the 'Omni' really vaporware? I always had my hopes up for that one...

SB/Vodafone + Universal works. As for any other operator, if you can get a SIM card that fits into Universal I really don't see any reason why it wouldn't work(*). Hardware wise, I use (UK) Xda Exec brand but all the HTC Universal models are the same and there is no "Japanese universal" right (just ROM maybe)? No problems with different (English) ROM versions including WM6 - hence the "universal" =) There's just no replacement for this brick!
* edit: as long as they have a 2100 MHz WCDMA network :|

Any etra work needed?
I'm just calling back this thread from the ghosts to ask whether any extra steps are needed to use my Universal in Japan. I've seen a patch for the Hermes to use the Softbank AP, but I wonder: Shouldn't the Universal work straight out of the box if I pop in the Softbank card? Is it just because the AP password is hardcoded into the Japanese ROM? Speaking of which: What is the latest native Japanese (Softbank) WM5 ROM? The search didn't reveal anything. What kind of services will I miss if I just leave a Japanese enabled English WM5 ROM on the device? Would be great if someone could enlighten me a bit.