It should be available by the first week of August, 2010
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From:
Sent: Thursday, July 22, 2010 3:17 PM
To: Android
Subject: Developers phone
I was wondering when you guys will be offering the nexus one for purchase for developers? I was just about to order two of these when you guys ran out/stopped selling.I am a developer and really want this phone,I noticed you said that you will be making them available to devs i was just wondering when.
This is my first post so i had to remove the links but this reply is 100% real!
?huh?
10char
So since the Nexus Ones will now be for "developers" will they have the special bootloader that can be re-Locked?
Just wondering
I wonder how much they're going to be charging, or if they'll sell accessories too!
I just hope they can drop the price tag a little bit. Even the later phones just came out are cheaper than N1.
Also, fix the wifi sleep bug. That's all what I want to ask for.
well... I bought a developer license and what they are selling this very moment is the "Android Developer Phone 2" which runs Android 1.6 has a 500something mhz cpu and like a 3.x" screen. Not very exciting.
I hope the august thing isn't this phone... on the other hand.. its cheaper and completely carrier independent.
Frankly, I'd see the Dev 3 will be HTC Vanguard, which has advanced 3G (3.75G) and slide-out keyboard.
If nothing else, I'd like to buy another Nexus One to get a special developer edition back cover.
hbkmog said:
I just hope they can drop the price tag a little bit. Even the later phones just came out are cheaper than N1.
Also, fix the wifi sleep bug. That's all what I want to ask for.
Click to expand...
Click to collapse
Download spare parts and change the wifi sleep policy. That did the trick for me.
So according to the other thread the US version would have 850/1700/2100.
Would that work in Europe? (Netherlands/Belgium/Germany) Or just in the US?
Sorry if this has been answered before. Can't find a clear overview anywhere.
EDIT: Found out that European HSDPA is 1900/2100. (1900 being for upstream 2100 for downstream). Does that mean I can still use 3g but only downstream?
The US version has 900/1700/2100 - it can for sure be used in the UK
I don't know what bands the rest of Europe uses
The australia version is advertised as having 1900/2100
Se4nH4x said:
The US version has 900/1700/2100 - it can for sure be used in the UK
I don't know what bands the rest of Europe uses
The australia version is advertised as having 1900/2100
Click to expand...
Click to collapse
Okay thanks! UK should be the same as Europe woohoo guess I'll have a Dell VP in a couple of weeks after all
jkommeren said:
Okay thanks! UK should be the same as Europe woohoo guess I'll have a Dell VP in a couple of weeks after all
Click to expand...
Click to collapse
I'd like to know how you intend to get one so I can do the same .
Peew971 said:
I'd like to know how you intend to get one so I can do the same .
Click to expand...
Click to collapse
Ebay has some pre-orders.
Se4nH4x said:
The US version has 900/1700/2100 - it can for sure be used in the UK
I don't know what bands the rest of Europe uses
The australia version is advertised as having 1900/2100
Click to expand...
Click to collapse
So definitely fully functional in the UK for calls and 3G, right?
Peew971 said:
I'd like to know how you intend to get one so I can do the same .
Click to expand...
Click to collapse
Couple of people I know are going to visit NY for 10 days starting next week.
But I just found out there's not a single Microsoft store on the East Coast
Ebay's filled with preorders unfortunately.
Bah.
If anyone has tips on getting a VP to NY so they can pick it up in the next couple of weeks, please let me know
@Peew: GSM 900 is used accross Europe, no exceptions. Phone supports it so it'll work.
jkommeren said:
Couple of people I know are going to visit NY for 10 days starting next week.
But I just found out there's not a single Microsoft store on the East Coast
Ebay's filled with preorders unfortunately.
Bah.
If anyone has tips on getting a VP to NY so they can pick it up in the next couple of weeks, please let me know
@Peew: GSM 900 is used accross Europe, no exceptions. Phone supports it so it'll work.
Click to expand...
Click to collapse
By the time they get there Dell will have them on their website so you could order it and have it delivered to their hotel or whatever they stay .
Peew971 said:
By the time they get there Dell will have them on their website so you could order it and have it delivered to their hotel or whatever they stay .
Click to expand...
Click to collapse
Smart man will probably need a US credit card though?
Think I'm going to buy an HTC Trophy anyway, because then I can get it today, won't have to worry about minor hardware mistakes or other warranty related stuff... And I'll have it today
Just played around with it in a store and I fell in love immediately with the OS. Couldn't see the phone anymore, so I figured it's not worth the hassle.
Out of interest, why go for the Trophy over the HD7? I only ask as I've been trying to work out what benefits it would give. I'm assuming here that you're buying the phone outright and so it's not a case of it's the only model you can get from your operator.
jkommeren said:
Smart man will probably need a US credit card though?
Think I'm going to buy an HTC Trophy anyway, because then I can get it today, won't have to worry about minor hardware mistakes or other warranty related stuff... And I'll have it today
Just played around with it in a store and I fell in love immediately with the OS. Couldn't see the phone anymore, so I figured it's not worth the hassle.
Click to expand...
Click to collapse
Dell website accepts Paypal
ANonymous627 said:
Dell website accepts Paypal
Click to expand...
Click to collapse
Are you sure? I can't find the info on their website.
Edit: Found it.
So is it possible to get it shipped overseas? Or is it only possible to get it shipped internally even if paying with paypal?
I had a brief look a couple of days ago and shipping overseas didn't seem to be an option!
ANonymous627 said:
Dell website accepts Paypal
Click to expand...
Click to collapse
Excellent Got a Trophy now, but the VP might make a nice present
WP7 is absolutely stunning though. Really the reviews weren't kidding! Walked by someone with an iPhone 4 yesterday, and was surprised to see the relatively jerky menus compared to the WP7's. That put a nice cherry on top for me
Hi guys,
I live in Europe and would like to get the Motorola Atrix 4g. There's still no official date on the release in Europe as far as I know and just might be released in July 2011 in UK.
Well, I don't really want to wait that long and I might get the phone from US or from Canada, where it should be released next week.
Is there something I should consider or any problems I might expect because of using the phone in Europe?
dubak
There is no problem for Atrix using on any others country. I wish it can switch 3G to 2G only to extend battery life and switch back when need.
Sent from my LogicPD Zoom2 using XDA Premium App
dubak said:
Hi guys,
I live in Europe and would like to get the Motorola Atrix 4g. There's still no official date on the release in Europe as far as I know and just might be released in July 2011 in UK.
Well, I don't really want to wait that long and I might get the phone from US or from Canada, where it should be released next week.
Is there something I should consider or any problems I might expect because of using the phone in Europe?
dubak
Click to expand...
Click to collapse
I bought mine from the States and I'm in Australia and it works perfectly. I read up on all the frequencies around Europe as well, because I'll be there at the end of the year and most of Europe has the 2100mhz 3G frequency which is supported by the Atrix, so you should be all good.
How did you unlock?
Do you know where can you get the Atrix unlocked online? @ikenley did you get yours in the US or online, and if online, which site? I am planning to get one to replace my old Nexus One...
antovolk said:
Do you know where can you get the Atrix unlocked online? @ikenley did you get yours in the US or online, and if online, which site? I am planning to get one to replace my old Nexus One...
Click to expand...
Click to collapse
You can buy "unlocked" from Negri Electronics (that is where mine came from). They are a bit pricier than other offers, but they ship directly internationally. The phone ships locked, but they send you the unlock code by email. As I mentioned in another thread, it may take some time (two weeks for me) to ship out, as they do not seem to have a steady supply.
See more sources at http://forum.xda-developers.com/showthread.php?t=964641 . Most of them only ship within the US though, but if you have an address in the US that you can ship to, it should work. (As long as that address is linked with your Google Checkout / Amazon / Paypal / other account used for payment.)
There is also an unlock thread, discussing unlock sites for Atrix. It seems possible for US$ 15.
there are many offers on ebay also
And what about the laptop dock?
When i read the white pages with the correct description, i found 2 websites that sells the xperia play with the US 3G bands
http://www.google.com/url?sa=t&sour...-Iy5Cw&usg=AFQjCNGPEmiD1i3HIOJJbaNMpVC8NhI7nw
http://www.google.com/url?sa=t&sour...-Iy5Cw&usg=AFQjCNEB_7JRNctbu6epR5XZZ1FGfVSt0w
Does anyone ever purchase from any of this 2 websites? one seems to be in FL and the other in NV...
Looks like the bands the difference
Sent from my R800i using XDA App
negrielectronics is showing pre-order
celluloco is showing in stock but i highly doubt that
Check http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBQQFjAA&url=http%3A%2F%2Fwww.networkingrus.com%2F&ei=x9avTbaeBsfHrQfimN34CA&usg=AFQjCNEAgAxGKDBPHM4-BuMQd-0Mg_xJmA
The xperia play comes in four versions R800i/a/at/x. If you check the white paper on xperia play from SE you'll see It must be region related?
Regards Dousan...
I'm rather curious about these sellers as well. I've been gnashing my teeth waiting for this phone since rumor broke that Sony was seriously working on it last year (and was hoping for something like it for even longer). Has anyone bought from either of these sellers yet?
I've been seeing a lot of the European R800i model. Unfortunately I'm on AT&T, which will require either the R800a or R800at. Both have the same bands, but I suspect the R800a is the generic North American model for both the US and Canada (Rogers seems to be getting this one), while the R800at is probably going to be some sort of AT&T-centric (read: butchered) version. While it would be nice to save some money through the carrier, at this point I'm more inclined to get an unlocked version at retail price. My guess is that it's going to be around $550-600 off-contract when supplies ramp up.
Also, has anyone heard any more on the R800x (Verizon CDMA) version having a SIM card slot? I saw something about that a few weeks ago and wondered if it was at all functional.
MechaBouncer said:
I'm rather curious about these sellers as well. I've been gnashing my teeth waiting for this phone since rumor broke that Sony was seriously working on it last year (and was hoping for something like it for even longer). Has anyone bought from either of these sellers yet?
I've been seeing a lot of the European R800i model. Unfortunately I'm on AT&T, which will require either the R800a or R800at. Both have the same bands, but I suspect the R800a is the generic North American model for both the US and Canada (Rogers seems to be getting this one), while the R800at is probably going to be some sort of AT&T-centric (read: butchered) version. While it would be nice to save some money through the carrier, at this point I'm more inclined to get an unlocked version at retail price. My guess is that it's going to be around $550-600 off-contract when supplies ramp up.
Also, has anyone heard any more on the R800x (Verizon CDMA) version having a SIM card slot? I saw something about that a few weeks ago and wondered if it was at all functional.
Click to expand...
Click to collapse
from the white pages that we saw a couple of days ago (revealing the model name for each version) we can tell that the CDMA version doesnt have GSM slot, otherwise it will be listed there.
Regarding the release for both the verizon and rogers, apparently both are on the 28th, hopefully we will see the unlocked version as well on the next week, and based on the european price, it will be probably $600 and up...
I cant wait any longer either!! i was even thinking to get the R800i version is the phone is not released this week, since the 3g on tmobile sucks anyways...
tanquef said:
from the white pages that we saw a couple of days ago (revealing the model name for each version) we can tell that the CDMA version doesnt have GSM slot, otherwise it will be listed there.
Regarding the release for both the verizon and rogers, apparently both are on the 28th, hopefully we will see the unlocked version as well on the next week, and based on the european price, it will be probably $600 and up...
I cant wait any longer either!! i was even thinking to get the R800i version is the phone is not released this week, since the 3g on tmobile sucks anyways...
Click to expand...
Click to collapse
Well according to some articles I saw around the beginning of the month, the FCC tear-down of the CDMA model showed that it physically had a SIM slot. Unfortunately the forum won't let me post the links. One of the links thought it could be a for LTE or allow it to act as a world phone. Since there hasn't been any mention of either, it makes me wonder if it's just there for show?
MechaBouncer said:
Well according to some articles I saw around the beginning of the month, the FCC tear-down of the CDMA model showed that it physically had a SIM slot. Unfortunately the forum won't let me post the links. One of the links thought it could be a for LTE or allow it to act as a world phone. Since there hasn't been any mention of either, it makes me wonder if it's just there for show?
Click to expand...
Click to collapse
Yes, i read that post as well, but still, the white pages should provide a full description of the product and doesnt mention a thing about a sim card on the R800x version, we will have to wait and see i guess...
After spending a few minutes chatting with Celluloco guys, i will not trusth them at all. They charge florida taxes, but they dont have a phisical address in FL, when i ask for one, they told me that the address is only for Wholesale accounts, so i ask to open one account, since i'm an importer/exporter and could be usefull. But no, they deny it because they are full, and they are not opening any accounts.
So i ask them the real company name, since they charge FL taxes, they must have a registered company in the FL Bizz Directory, but no, they deny again telling that their company is based on Cayman Islands ?!?!
So long story short... dont buy to this guys, not even a cell charger, its a plain scam, even on facebook (they have a facebook account) there are people claiming that after a week of paying a cell phone, he cant reach a single person to know the status of their order.
I found them on the FL Bizz, and they are a inactive company... what a scam!!
http://www.sunbiz.org/scripts/corde...&names_comp_name=CELLULOCO&names_filing_type=
Last updated: July 16, 9:50PM MST
First and foremost, my invites are already spoken for if and when I get them (none issued yet). I feel for those that didn't get one, but then again after my experience it may be worthwhile to wait for a newer batch or even avoid the OPO all together.
Also, I don't post very often so I apologize if this is in the wrong forum for whatever reason.
Alright, so I was pretty excited to see that I won an invite to purchase a OnePlus One through the Storm of Invites contest. I had been looking forward to this phone since I'd been between the Nexus 5, Moto X, and Note 3 for the past 6 months without really loving any of them.
Here's the story so far (some emails are condensed to stay relevant and on topic).
June 26, 7:32AM
I get the email with the invite. Words of interest in the email:
This invite indicates that there is a One ready and waiting for you in our warehouse so it will ship within three days of purchase.
Click to expand...
Click to collapse
June 26, 7:58AM
I create an account and purchase the phone. $349.99 USD + $27.99 USD Express Shipping = $377.98 USD = $415 CAD after conversion (I'm in Canada).
July 1, 11:52AM
I get this email from OnePlus, as I'm sure many others did:
Thank you for your recent order of the OnePlus One. You're probably aware that your package has not yet shipped. We wanted to let you know that though your order has been processed, your device will likely ship on the 9th of July.
We apologize for the delay in your shipment as we work to optimize our logistics processes and will continue to refine our operations to ensure a seamless process in the future. As a show of gratitude for your patience, we'll be adding two invites to the three you're already receiving so you can share them with your friends and family. All five of these invites will be placed in your account in July.
Click to expand...
Click to collapse
So much for having a OnePlus in their warehouse waiting for me... Sure am happy I paid that $30 express shipping charge. And more invites eh? Big f'in deal, I just want my phone!
July 2, 7:36PM
I receive this email from OnePlus:
High five! Your order has been shipped. Please check the status of your package by checking your store account
Software updates moving forward will be handled via an Over-the-Air (OTA) update. Future updates will bring additional features and general improvements to the software.
Your shipping confirmation is below. Please note that it may take up to 24 hours for your tracking number to become active, so don't worry if you cannot track it just yet. Thank you again for your business.
Click to expand...
Click to collapse
July 3, 7:00AM
I pull up the tracking info and it's still just "Shipping details submitted electronically."
July 3, 6:22PM
Shipment picked up from Los Angeles, California. Alright, some movement!
July 4, 6:57PM
DHL is at my door, fantastic! Definitely the fastest shipping I've had to date - crazy... Wait, what's this?! A $32 CAD customs charge at the door? Wow. The phone that was once $349 USD is now worth $447 CAD (roughly $420 USD). Oh well, it's in my hands! Awesome!
July 4, 7:05PM
After taking the phone out of the box, I notice it requires a micro SIM, I've been using a nano SIM for a while in my Moto X so I head to my local carrier and grab a new SIM for $5 (grand total $452 CAD). Power on phone, get an OTA update immediately. Reboot, and then once I open the browser (primarily white screen) I notice the infamous "yellow band" along the bottom. Whatever, not a big deal.
July 4, 7:30PM
After playing with the phone for a while I notice that the rear-facing camera (you know, the primary one) isn't recognized by the phone at all. No apps at all have the "switch camera" button and a hardware information app doesn't even know it exists. I open a support ticket.
July 5 - July 6
Blah blah in the support ticket - I did basic troubleshooting to prove the issue (factory reset, check for updates), and then I ask the following 3 questions:
1) Are replacement units in stock and when could I expect to receive one?
2) I was charged $30 in customs fees when receiving the phone, is that going to happen again with the replacement? Am I on the hook for any shopping costs as well?
3) Would the replacement unit be refurbished, brand new, or are you simply planning on repairing mine and shipping it back to me?
Click to expand...
Click to collapse
I get the following response:
1. Yes, we do have stock reserved for replacements.
2. There are no shipping costs for replacements, but I do have to check about the issue of Canadian customs fees – please let me get back to you on that.
3. Your replacement unit will be brand new!
Click to expand...
Click to collapse
Alright, not bad!
July 7, 6:21AM
Receive email asking me to now open an RMA ticket instead of a support ticket... Alright, kinda figured they'd just do that for me, but sure. I can do that. Also provide them with the IMEI at their request which, for some reason, they don't have on file.
July 8, 12:16AM
Follow up on my last unanswered email, asking again about whether or not I'm going to be charged for customs.
July 8, 3:28AM
Fast response! "Approved. Let's ship from HK and pay for customs ourselves." was all I got. Sounds good, let's do this!
July 8, 3:48AM
Receive an email with the following:
We just approved your RMA. Please could you give me your IMEI number? I'll look into it for you.
Click to expand...
Click to collapse
Wait, what? I already gave you that information, and why would you approve an RMA without the IMEI in the first place anyway? So confused...
July 8, 6:46AM
Receive the RMA instructions:
We will send someone to pick up your package - let us know when would be a good time for you by leaving a comment in the RMA.
Click to expand...
Click to collapse
Weird, alright. I wipe the phone, box it up and get it ready then put a comment in the RMA with the following info:
Please pick up from <My Address> on Tuesday, July 8th, 2014 at 5:00PM MST. If this date/time cannot be made, please try the same address on Wednesday, July 9th, 2014 at 8:00AM.
Click to expand...
Click to collapse
I really didn't expect them to be able to make it on such short notice, but it's worth a shot. I've never really shipped anything this way before, so I'm not sure what's realistic and the instructions weren't exactly detailed.
July 8, 6:11PM
No one came, not at 8AM and not at 5PM. Hrm. Ok, update the ticket with the following:
I updated the RMA asking for them to pick it up today at 5PM MST but no one came. What now?
Can they come at 8AM MST tomorrow morning as I had also requested as a backup? Getting tired of chasing you guys around...
Click to expand...
Click to collapse
July 8, 8:15PM
Receive the following email:
Could you please give us a time slot for pick up, like after 5 p.m. from Monday to Friday etc. Thanks so much, we will arrange courier to pick up your phone as soon as possible. Hope for your understanding.
Click to expand...
Click to collapse
Couldn't you have disclosed that information a little sooner? Also, expecting consumers to sit around after 5PM from Monday-Friday is a bit ridiculous... I don't have my own shipping/receiving department at home, so I can't exactly guarantee I'll be there every day after 5PM indefinitely.
July 8, 8:19PM
My response:
What courier is it? Can I drop it off somewhere instead? If not, between 5-7PM MST Mon-Fri.
On another note, will the version of OnePlus One from China be any different from the one I received from North America?
Please provide an estimated ETA for the courier to come and pick up the faulty unit. Please also provide an estimated ETA for when I can expect my replacement unit to ship from China and when it should arrive at my house. Right now it's seeming like I won't have a phone in my hands again for weeks, possibly longer...
Click to expand...
Click to collapse
July 9, 2:30AM
I receive an email from them clarifying the difference between Chinese and global versions:
China version and global version could support different bands.
The OnePlus One global supports these bands:
GSM: 850, 900, 1800, 1900MHz
WCDMA: Bands: 1/2/4/5/8
LTE: Bands: 1/3/4/7/17/38/40
The Chinese version OnePlus One supports below bands:
GSM：850 / 900 / 1800 / 1900
TD-SCDMA：1800-1920 / 2010-2025
WCDMA*：2100 / 1900 / 850 / 900
TD-LTE：2570-2620 / 1880-1920 / 2300-2400
FDD-LTE*：2100 / 1800 / 2600
* WCDMA and FDD-LTE only available during international roaming.
Click to expand...
Click to collapse
So they could potentially ship me a different model that wouldn't have working LTE in my country... yikes.
We could not control the courier company, ask for the convenience time slot because we want to save your time and pick up your phone as soon as possible.
Click to expand...
Click to collapse
The intent was to save me time, but I don't think it's working. I've since requested that they cancel all of the Hong Kong/China RMA, and just RMA it normally through the USA. At least then I'll get a phone that works, even if I have to fight over the customs to get it here.
July 15, 4:00PM
Alright, so I spent most of last week arguing and dealing with OnePlus over shipping details and such for the replacement. To sum it up, I was told that it would be the international version, that it would ship from China to avoid customs fees, and that I wouldn't be paying a dime.
Fast forward to July 14 - the phone ships! Tracking information! Hoorah!
Wait, DHL?!?! From California??
Thanks for listening OnePlus. I called DHL today once it cleared customs and was told that the fees I would be responsible for at the door would be $34.71. Again. DHL mentioned that OnePlus did not mark ANYWHERE on the package that it was a warranty replacement, and that if they had the fees would have only been $10 for processing. So screw you OnePlus, and screw you DHL for trying to charge me processing for nothing.
I argued with them about it for quite some time, but it sounds like I'm pretty much screwed.
July 16, 9:50PM
Alright, so finally some good news!
To my extreme surprise, I received a call from Andy at OnePlus this morning. I had actually requested a phone call during the initial RMA request, so after several weeks without a call I definitely wasn't expecting one now. This is the only response I have had since informing OnePlus that there were customs charges on the second shipment a few days ago, so I was impressed to see that they were concerned enough to actually call about it. That, and I left some pretty heated words in the support ticket that may have forced the call. I'm not sure, but either way I was definitely happy to receive the call.
Anyhow, Andy assured me that if I did indeed get charged a second set of customs charges that OnePlus would have no problem reimbursing them for me. He sent a follow up email so that I knew where to send the invoice/receipt to, and so that's where things are sitting now.
On a side note, I managed to negotiate the charges down with DHL from $35 to $15, but not without providing them every single piece of proof I had (export paperwork with TNT, commercial invoice, copies of RMA info from 1+ website, etc.) that I had shipped the other unit back to them. Even still, I am hoping that they hold up their offer and reimburse the remaining amount.
Summary
The $350 "Flagship Killer" phone turned into a $450 "D.O.A." phone really fast.
OnePlus has had my money for nearly 2 weeks.
I have a OnePlus One with a faulty camera in a box that I can't use.
I have no idea when a courier is going to come pick it up.
I'm really hoping I'm lucky enough to be at home when they show up.
My new phone won't even ship from OnePlus until they receive the faulty one....
In China.
And then it has to ship back to Canada...
From China.
Joke's on me! It's DHL again...
And another $35 in customs fees, yay!
Updated Below:
Managed to negotiate DHL brokerage fees down from $35 to $15
Andy from OnePlus called me directly, offering to reimburse the second set of customs charges if applicable
Submitted invoice/receipt to 1+, just waiting now.
I'm aware that there is a chance the camera issue could be related to a bad flash or something software-related, but I'm not bothering with any of that in the off chance that it's actually a hardware issue. Better safe than sorry.
Presumably you already paid upon importing the phone so tax/duty doesn't apply for warranty repaired items. As long as the shipping label clearly states "warranty repair" you shouldn't get a problem.
FWIW I had a weird update too but fastboot oem unlock and reset cleared it up.
CrashTestDroid said:
Presumably you already paid upon importing the phone so tax/duty doesn't apply for warranty repaired items. As long as the shipping label clearly states "warranty repair" you shouldn't get a problem.
FWIW I had a weird update too but fastboot oem unlock and reset cleared it up.
Click to expand...
Click to collapse
I completely agree, there's no way I should be hit with customs charges a second time on something I've already purchased by they couldn't promise it.
DHL is the only company that has consistently hit me with customs charges.
^ Good luck! Please keep us up to date with how the whole situation develops.
Updated...
July 9, 2:30AM
I receive an email from them clarifying the difference between Chinese and global versions:
China version and global version could support different bands.
The OnePlus One global supports these bands:
GSM: 850, 900, 1800, 1900MHz
WCDMA: Bands: 1/2/4/5/8
LTE: Bands: 1/3/4/7/17/38/40
The Chinese version OnePlus One supports below bands:
GSM：850 / 900 / 1800 / 1900
TD-SCDMA：1800-1920 / 2010-2025
WCDMA*：2100 / 1900 / 850 / 900
TD-LTE：2570-2620 / 1880-1920 / 2300-2400
FDD-LTE*：2100 / 1800 / 2600
* WCDMA and FDD-LTE only available during international roaming.
Click to expand...
Click to collapse
So they were actually planning on shipping me a different model that wouldn't have working LTE in my country!
We could not control the courier company, ask for the convenience time slot because we want to save your time and pick up your phone as soon as possible.
Click to expand...
Click to collapse
The intent was to save me time, but I don't think it's working. I've since requested that they cancel all of the Hong Kong/China RMA, and just RMA it normally through the USA. At least then I'll get a phone that works, even if I have to fight over the customs to get it here.
I think there is just some confusion regarding the "Chinese" phone. I doubt they were every planning on shipping you a Chinese version of the phone. Both versions are produced in China, so just because your phone was going to be shipped directly from China, it doesn't mean it wasn't going to be the international version. By shipping directly from Hong Kong, they could pay for the custom fee in one shot. If they sent it from the North America distribution center, it adds another layer of complexity that they didn't want to deal with. Their comments didn't say anything about shipping you a Chinese version - I think you read too much into their comments.
sic0048 said:
I think there is just some confusion regarding the "Chinese" phone. I doubt they were every planning on shipping you a Chinese version of the phone. Both versions are produced in China, so just because your phone was going to be shipped directly from China, it doesn't mean it wasn't going to be the international version. I think you read too much into their comment honestly.....
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I would have thought that too, but they didn't refute it at all.
Instead of saying they were shipping me the same model, they told me the models were different and she couldn't guarantee it would work properly here.
Damn Really sorry to hear that!
Friends ordered 2 from china, the LTE bands don't matter since we live in Europe i hope for them that they don't get a faulty one.
So the hardware from the international one and the Chinese one are really different? I thought it was just software, kernel related or whatever. So there is no way to mod the modem to work exactly like the international one.
I hope for you that this gets resolved!
Heads-up to OP: I read a couple other ppl have reported camera not detected on an earlier build of CM-11s, upgrade fixed it. Have you tried factory wipe & install CM11 M8?
caseyc said:
I would have thought that too, but they didn't refute it at all.
Instead of saying they were shipping me the same model, they told me the models were different and she couldn't guarantee it would work properly here.
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Well I think she misunderstood your question too. I think she was simply stating how the two versions were different. I wouldn't take her response as a confirmation that they were sending out a Chinese version.
You have to remember that English may not be the native language of the people you are getting support from......
All in all, I think there has just been a misunderstanding in the communication. I really doubt they were sending you a Chinese version to replace an International version unless you specifically asked for it.
wacky.ddw said:
Damn Really sorry to hear that!
Friends ordered 2 from china, the LTE bands don't matter since we live in Europe i hope for them that they don't get a faulty one.
So the hardware from the international one and the Chinese one are really different? I thought it was just software, kernel related or whatever. So there is no way to mod the modem to work exactly like the international one.
I hope for you that this gets resolved!
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Thanks, and I believe the hardware is more or less the same but in order to use North American bands you need to flash a radio and I'm a bit nervous to do anything like that with this phone in case it's an actual hardware problem. I'm worried that OnePlus may try to refuse warranty support because of it.
CrashTestDroid said:
Heads-up to OP: I read a couple other ppl have reported camera not detected on an earlier build of CM-11s, upgrade fixed it. Have you tried factory wipe & install CM11 M8?
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I tried, and no it didn't work. Wiped everything including system, flashed M8, and still only front-facing camera. Looks like it might actually be hardware-related.
Can you please send me a invite then? i wanna join you so bad!!!!! pm me at least =(
jobankler said:
Can you please send me a invite then? i wanna join you so bad!!!!! pm me at least =(
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You obviously didn't read any of my post.
Since you probably still won't, the answer is no.
sic0048 said:
Well I think she misunderstood your question too. I think she was simply stating how the two versions were different. I wouldn't take her response as a confirmation that they were sending out a Chinese version.
You have to remember that English may not be the native language of the people you are getting support from......
All in all, I think there has just been a misunderstanding in the communication. I really doubt they were sending you a Chinese version to replace an International version unless you specifically asked for it.
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I'm not mad at her, I'm not sure why you're so adamantly defending her. It's not her fault at all, she just works there.
"All in all," I think you're voicing your opinion much like I've voiced mine, and I'm not sure why we're still arguing about it... You're allowed to interpret that conversation however you like, just like I did.
In my opinion, when I ask if the model I'll be receiving from China is different from the one I purchased in North America and they come back to me with "China version and global version could support different bands" that tells me that they are likely sending me a different model that "could support different bands."
If it makes you happy, technically speaking neither of us are right since it hasn't happened yet.
Yeesh.
caseyc said:
I'm not mad at her, I'm not sure why you're so adamantly defending her. It's not her fault at all, she just works there.
"All in all," I think you're voicing your opinion much like I've voiced mine, and I'm not sure why we're still arguing about it... You're allowed to interpret that conversation however you like, just like I did.
In my opinion, when I ask if the model I'll be receiving from China is different from the one I purchased in North America and they come back to me with "China version and global version could support different bands" that tells me that they are likely sending me a different model that "could support different bands."
If it makes you happy, technically speaking neither of us are right since it hasn't happened yet.
Yeesh.
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We're not gonna replace it with a Chinese version, that was just a bit of lost in translation action.
E-nr said:
We're not gonna replace it with a Chinese version, that was just a bit of lost in translation action.
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Excellent, yes I had just confirmed that with the customer service rep this morning.
For future reference, TNT shipping is possibly the worst courier for returns from a consumer.
They only pick up from 8AM-5PM Mon-Fri (which is when I and most people work), you cannot drop it off anywhere for them, I need to provide (create) a commercial invoice with my signature, provide customs information (ie: export license, some sort of harmonized code?), all of which I don't have since I'm just a consumer, and provide them with 4 copies of all of this, signed and dated.
Here begins the hour of paperwork and printing required to return my defective product. There has got to be an easier way.
Oh right, and a lithium battery form too....
caseyc said:
Excellent, yes I had just confirmed that with the customer service rep this morning.
For future reference, TNT shipping is possibly the worst courier for returns from a consumer.
They only pick up from 8AM-5PM Mon-Fri (which is when I and most people work), you cannot drop it off anywhere for them, I need to provide (create) a commercial invoice with my signature, provide customs information (ie: export license, some sort of harmonized code?), all of which I don't have since I'm just a consumer, and provide them with 4 copies of all of this, signed and dated.
Here begins the hour of paperwork and printing required to return my defective product. There has got to be an easier way.
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Oh dude, I know. I've been wondering for so long why there isn't a startup delivery service that ONLY hires people willing to work when the rest of us are at home. Oh well. We're not happy either about how this is turning out, so keep us updated (via your customer support contact) and we'll evaluate the procedure. In non-business speak - we're looking for a better provider, but I'm aware that doesn't help you at this point.
Wow I am really sorry to read that, I like must of us had to wait a week or 2 to actually get the phone (express shipping dont do any difference) but thank God my phone is flawless (knock on wood), I hope that was an isolated issue.
Good luck.