Related
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
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Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
toucam said:
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
Click to expand...
Click to collapse
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
mrvanx said:
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
Click to expand...
Click to collapse
Hi, many thanks for your detailed guides. I've upgraded Radio to 1.38.00.10 but the problem still persists. I'm in a very good coverage area, always get full bars 3G when it works. Soft-reset my phone and now it's searching in vain for network signal, I'm confused
What operator are you with ? Maybe the cell where you live is getting overloaded. We had a problem similiar to this last month when our local base station had a problem. Our work-around was to disable 3G but not using a Hermes . Apparently the handset tries to register using the 'best' data-bearer its configured for. So disabling 3G made it register with GPRS which worked fine. They then fixed the base station and we were able to re-enable 3G. I would
guess Charlton would have a lot of subscribers per cell. You would expect the coverage to be better in a built-up areas but who knows. Maybe an enquiry/ complaint to the operator would at least tell you if they know of a problem and if its temporary or longer term
Cheers for that. I'm with T-Mobile. What's bugging me is that this signal disappearance only happens sometimes. It's not that I don't have 3G (or signal for that matter) at all, I still get full 3G signals fine most of the time. But you probably were right, looks like it's a fault from the operator's cell in the area, I will give them a call next week to see if there's an explanation.
I've noticed this problem when I'm in the south London area (very general I know). People have got around the issue temporarily by forcing the phone to GPRS only
More problems! After upgrading to 1.38 and trying all sort of "good" radios like 1.17, 1.27, 1.34 I can't make/receive calls unless GSM is forced. There must be something wrong within my immediate area because with the same radios everything works flawless just 10 mins down the road. I just called TMob and there's no technical fault or anything from their side. I will just have to put up without 3G until the problem fixes itself
There are lots of people complaining about 3g on T mobile in UK. They seem to have serious issues with Hermes devices and the dropdown to GSM.
I had a problem six months ago with my hermes on orange at home in SW London. For a few weeks it was mucking about - I rang O who advised me that they were experiencing some local issues but would fix them within days. I switched to GSM for a few days. When I switched back its worked fine for last five months.
3G gone mad!
the same thing was happening to me. Full 3G reception in Leicester, tried to connect to get my e-mails and then the signal totally goes. The same thing happens when I make calls as well. Switched to GSM and everything worked. Now in York and everything is working on 3G.
Network is T-Mobile.
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
No 3G
aidanbree said:
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
Click to expand...
Click to collapse
No mine doesn't say anything, it sounds "ding ding" after a few secs like when you press the hang up button. I can use the Internet but anything to do with calls is just impossible. I've switch to GSM now and everything's back to normal. A bit annoying can't use 3G at home.
Hello,
I have just upgraded to the official GPS ROM and I am on the Swedish 3 operator. I have noticed since the upgrade that the network connection is switching from 3G to HSDPA when there is a demand of bandwidth or simply when there is data in either direction.
I can see that the purpose of this was to make it possible and more reliable to place and receive calls during data sessions. I have figured out though, that with the old ROM, there was no such switching (but there was no distinction with the icon, so you really had no idea) and the connection speed was always constantly 1Mbits/s when using Internet Sharing for example. Now with the HSDPA/3G switching/throttling, the connection often drops down to 3G speeds and Skype-calls are lacking quality from this a bit when using Skype in the car which i do quite regularly nowadays using my Jabra JX-10 headset.
I also realize that there is still a problem with outgoing and incoming calls during these automaticly switched-on HSDPA-sessions. That is probably why HTC has decided to keep the HSDPA sessions as short as possible, that's fine, but what boggles me is the algorithm used for the switching. It seems to always kick in HSDPA in the beginning of a new data session, and after a short time of inactivity (while pondering what favourite page to open this time) the connection drops down to 3G and it won't kick back to HSDPA even when you start browsing again, until a certain period of "non-HSDPA-ratio" has been reached and the phone thinks it would be OK to kick in the highspeed again for a little while.
I also noticed that using Skype would keep HSDPA alive once you place a call from a fresh started data session and keep talking ;-)
This is not a particular problem to me, I was just wondering of anyone else here has noticed and had an idea of what the programmers had in mind?
BTW: I am running TomTom 6.010 and Franson GpsGate on the machine now and it works absolutely like a dream. I used to have a Blue-I Bluetooth GPS in the car (Trimble based chipset, only 8 channels but quite OK piece of hardware) but this is far superior when it comes to HOLDING a persistent fix also when moving indoors. The TTFF is quite fast as long as you are outdoors, most of the time i have a fix before i leave the parking space. I noticed there being a dynamic number of satellites of the receiver, sometimes i see 7 out of 8 satellites, and then sometimes i see 10 out of 12! Anyone noticed?
Thanks in advance! Cheers...
It’s not your phone that decide to change from HSDPA mode to normal R99 (384kbits) mode and vice versa. Everything are always controlled by the network. The behaviors that you describe are normal. Besides the HSDPA is quit new for the operators and new parameters needs to be tuned for best performance for every users.
BTW, the degradation that you notice. You are not alone that use HSDPA.... Its finally the big success for 3G
I use Phone Alarm profiles and BandSwitch to control my connection based on business hours. I get a poor singal unless on 3G where my office is located. I force it to GPRS otherwise to save battery.
I have similar problems, cannot receive or start calls when HSDPA connected. Shouldn't that be possible anyway, calling and transferring data at the same time? Or is this a network provider problem?
I too am on the Swedish operator 3. I have an unlocked, non-operator distributed HTC TyTN that I had updated the radio to 1.40xxx and the ROM to Black Dymond 3.5 and was having the exact same problem. I could reproduce the incoming call not getting through error every single time I got the phone to go into HSDPA mode.
After some initial searching I read somewhere it was network dependent (Nokia switches vs Ericsson) and the only way to solve it was to disable the HSDPA using e.g. HTweakC, which I did and it solved the problem, but then of course I couldn't take advantage of the high-speed data access, which was the major reason I got this phone.
I recently noticed that 3 released a new extended ROM with instructions to update the ROM to the latest (as is available on the ftp here) then install their ExtROM. I went to the trouble to try and breakdown what was in this extended ROM, but being a newbie to pocketpc it was all hyroglyphics to me, so I went ahead and installed it over my old HTC ext ROM (which I saved for later use just in case).
When I get around to it I may mount this extended ROM here (I have it, but don't have too much time to put it up right now, so someone may beat me to it).
Anyway, Black Dymond 3.5 didn't install the Extended ROM after a hard reset (assuming that was the intention), so I did it myself afterwards. One initial bug that showed up quickly was the Comm Manager not wanting to start saying it would only manage a max of 7 items (whatever that means). So I installed Schaps latest Comm Manager and it worked fine.
Well, guess what, now there's a daemond that starts on boot and the phone app is different (another bug is that the text on the phone app buttons remain in the 3 theme although I changed back to black, but that's minor), but now I cannot replicate the no incoming calls during HSDPA error.
Apparently they've added something that makes the phone connect properly to their 3G/HSDPA network for call handling. Now I've got full HSDPA speed and no problem on incoming calls (plus still have Black Dymond's great VOIP/SIP WM6 solution).
Ok, as a noob I of course missed the fact that the daemon starting at boot is Voice Commander. Still the actual phone app/dll is somehow different with this ExtROM and it's solved my problems.
I'll grant you that at least part of this is likely TMO USA's network, but here goes.
Frequently when I roam with the Wing, the connectivity of the device simply "weirds out". No SMS/MMS, Voice, data, etc. even after I return to a TMO service area. Soft reset fixes the issue always, sometimes going to flight mode and back will clear it.
Related issue, one that I also used to experience on the MDA and have only heard vague rumors about from others, is that frequently when roaming and continuing afterward, the pitch and speed of all system sounds on the Wing will go up by about a third (think cartoon mice), this affects all system sounds including voice command and media player, but NOT the voice in calls. Soft reset clears the issue.
Lastly, while travelling, I nearly always lose the ability to send SMS/MMS messages, even though I am in a TMO coverage area with good data and voice after a clean soft reset.
Device is a stock TMO Wing, TMO factory WM6 ROM (currently) with 6mb page pool set and working. Battery Status is only 3rd party app, NOT overclocking. Hard reset/clean build does not effect the issues noted, and as I said, I experienced them on the Wizard also (with various system and radio ROMs). I have also tried a couple of the TouchFlo ROM versions, no change to these issues.
It FEELS like a generic issue with the radio ROM or perhaps the radio hardware, but I don't have a lot of skill at that level.
Thought anyone? Anyone else having similar experiences?
Ken
Im having the same problem with my Wing. It will connect to ATT (Why?) and use their edge. Then when the phone reconnects to TMo it wont connect using their data like it is supposed to.
Ive updated the radio and im still having the same issue.
same radio issue..
well my wing is stock and unlocked and im having the same issues in guyana..it just wont connect as it should..i tried everything even upgrading the radio..
Here's a better one. Here in San Diego, my Navy base is about 30 miles form the Mexican border. I randomly get connected to Movistar (Mexican cell company) throughout the day. I found this out after a $400 phone bill that T-Mobile insisted was not their fault. I haven't crossed the border in 12 years. I selected the network manually for T-Mobile, but since doing that my signal strength is crappy. Helio is looking better every day.
Seriously people....
I've seen lots of threads recently. People are complaining that the HD2's data connection cuts out, leaving them unable to access the Internet from their phones for who knows how long. I know, it IS kinda annoying...But the thing is..
I can tell you this IS NOT a hardware problem. It's something to do with either the OS....or something in the phone's registry settings which no one has picked up yet...I hear that phones like the TP2 do not have this error, and I agree. My old unbranded Touch Pro 2 was brilliant, I could use it for IM and texts anywhere...LOL I used to sit on the Bus while people stared at my phone, while I was on Messenger talking to my phone. Anyways, here's what I wanna tell you guys. Hope I help out everyone in some way or another.
What I have:
HD2
3 Mobile Sim-So yeah, My Operator is 3 UK
Living in London, UK
Using ENERGY's 17th March Version ROM
HUSPA, HDSPA Enabled
What I've noticed:
The phone cuts out the signal when the transition between 3G and H occurs in the icons. As a result, the Internet cuts out temporarily, and programs such as Messenger lose connectivity for a while. For example, when the icon is on H, and no one's talking on Messenger, the Icon changes back to 3G....during this moment it cuts out sometimes..until it reverts back to the H icon (Got that? I know, it's a little long and complicated when I word it like that, but read it out and it'll make sense xD)
Now, whenever I have the phone connected to my PC/Laptop (Either as a Wi Fi Router or through the cable and then using Internet Sharing, either way, the phone does NOT change back to 3G, it stays constantly on H (Mind you, I usually download during this period). Anyways, the point being that the connection is VERY stable and constant, when in this state, connected to my PC/Laptop and the device is accessing the Internet through my phone's Data Connection. So what do you all think? And what have YOU found out? Leave your responses and ideas below
Some things I have found out are, if you Enable ONLY HUSPA in the Settings/Connectivity options, the connections seem to be more stable. Furthermore, if you really want to, Disable Advanced Connections, stay only on 3G, and enjoy a LOT of stability (At the cost of slower speed surfing and downloading )
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
csharper said:
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
Click to expand...
Click to collapse
Which phone company are you with? I experienced the same problem with 3UK in North London for a couple of months up until the beginning of last week but it was a problem at 3's end, not mine. Other people have been experiencing similar issues with non-3 phones in London (http://www.3g.co.uk/3GForum/showthread.php?t=102192).
yes, I had problems in London too before Good Friday. Especially on Tues+Wed.
Others around me inthe library also had similar issues with their iphones. I kept on switching the baseband and modes, and reapplying my 3G settings to keep it alive and solve the outages.
Most people with issues were on vodafone or O2 (like me).
It would work, then cut, then work.
I thought at first it was because I had a custom ROM, but iphone users had the same - and lots of timeouts on requests.
I DO believe however that running ROMS like energy's and Dutty's HG 1.7 with 2.10 (which I'm currently running) bases as 2_08 radios is not great for the uk and exacerbates the connection issue. 2_07 is better...and in any event we SHOULD be using 1.72 based roms with 2_09 radio.
I have also noticed that on COM5 23544 builds the opera mobile 9.7 and 10 google boxes do not work. They come up as failed connection, but then i click on teh link and it works...weird huh???
So I think last week was because of network faults in London. But in general, these 2.10 based ROMS and their radios are not ideal for stability.
I had perfect call and HSDPA stability with 1.48stock+2_09 radio.
Having turned to a 23544 rom (Dutty's HG) with 2_08 radio I've had much less call and internet stability (and quality) over the stock with 2_09.
jakem said:
Which phone company are you with?
Click to expand...
Click to collapse
T-Mobile US.