Database Users

EXEC Not recognised via USB

I get a rather frustrating mesaage when I connect my O2 Exec via the USB port. It takes about 3 time before the connection with the comp finally happen.
The message is - 'USB Device not recognised' ' One of the USB devices has malfunctioned ........'.
Does anybody else have this problem and can anybody help?

Yep
I get the same problem but only with one PC. It happens on either USB port and is not helped by adding a USB hub. As such i am investigating the problem as if it is PC based.

Is this with ActiveSync or CardExport? Either way try rebooting PC first, wait for it to finish loading Windows. Power off your Universal, connect cable to Universal and PC then power on Universal. Seems to work okay for me. If you are using CardExport, remember you can't change modes while connected.
Regards

I have an O2 xda mini and that connects first time every time.
Found it strange that the Exec did not do same!

I have this on one PC - make sure the XDA is turned off first. Then plug the USB cable in and it should power up by itself and get recognised by the PC.
Also make sure you are using the very latest ActivSync (4.1 I believe).

Thanks lads - connect the cable while the Exec was off and it cobnnects first time. Good stuff!!
Why is that?

I think its the phone not the pc that is at fault, as i had a usb car charger and a usb power charger, both using a standard usb lead and the same fault applies, obviously just charging, AS wouldnt happen would it lol.
me missus just got a wizard and none of these faults occur on it

I concur that the plugging in USB while Uni is switched off is much more successful. Can I check with you guys - can you activesync by USB while bluetooth is on? I've not been successful with that.
V

Computer reboots/BSOD when connected to USB

Hello there,
Running an O2 XDA Mini S stock ROM with ActiveSync 4.1 on a Windows 2000. Initial ActiveSync went without a hitch, with the mobile able to sync with exhange server nice and smoothly. Then later on, whenever the phone is plugged into or unplugged from the USB data cable, the computer just reboots.
Are there any known issues with this? Could it be a problem with the USB drivers on the computer or the ports themselves? The phone developed this problem whilst plugged into an externally powered hub, but plugging the phone directly into the motherboard USB ports produced the same problems.
Thanks in advance,
Andy.
EDIT: I've attached a CPUZ report of the system so you can easily see the spec of the computer.

It's possible that your phone conector are damaged and makes a cortocircuit when you connect to the cradle.
Try whitout pluging the power in the cradle, only connecting to the usb port of the computer.

darkbyte said:
It's possible that your phone conector are damaged and makes a cortocircuit when you connect to the cradle.
Try whitout pluging the power in the cradle, only connecting to the usb port of the computer.
Click to expand...
Click to collapse
That could be a possibility, but not using a cradle here, just USB Cable.

Try deleting all of the USB controllers in Device Manager then rescan to pick them up again. resolves a multitude of USB problems

wilesd said:
Try deleting all of the USB controllers in Device Manager then rescan to pick them up again. resolves a multitude of USB problems
Click to expand...
Click to collapse
Just tried that after reading your post, no dice Thanks for the help so far though

if u r using a firewall , either disable it or delete it all to gether
i had the same problem with sygate personal firewall

If you have Kaspersky AV, download the newest version on the kaspersky website! It's not a very good idea to uninstall or disable the firewall.

Thanks for all the help guys, definately gave us a few extra things to try
Just to update the thread in case anyone comes across a similar problem in the near future;
After exhausting every possible Driver reinstall/upgrade/reformat we have come to the conclusion that it's faulty hardware (USB related) on the motherboard, so will be transferring the PC out. The PC in question is a good 5 years old and it's the MD's, so he was due for an upgrade in the near future anyway

PC Reboot upon USB Connection of Hermes

Hello,
Its been few months now that I have this issue, and wasn't able to solve it yet
Every time I connect my TyTN/ Hermes on the USB port of my laptop it causes a n immediate reboot. Even when the Laptop starts again when the usb ports are reactivated (the Hermes is still plugged-in) it reboots again and again ...
This is very inconvenient (...) I would say because I can neither Sync (Activesync 4.5) nor recharge my TyTN through the USB port. Even if I disable communications on activesync it does the same ...
Any ideas? anyone had similar issues?
Thanks a lot
Christoforos [Greece]

yasou christoforos,
what happens when you plug in other USB devices, like a portable storage device or a mouse or something? Something could be wrong with your motherboard or hopefully just the OS. What model laptop is it?

TYTN - dont connecting via cable. :(

I`ve TYTN and one day it stopped sychro via cable...
I plug cable - its starting charging but ASych stay absolutly quite (any notification any problem connecting) . Like I didnt plug cable
Ive made a Hrd reset , change cable but situation tha same .
any solution, please.

Did you reboot your pc? Did you try another USB device (USB port broken)? Did you reinstall activesync?
That's what i would try....

Try reinstall the active sync software. maybe the usb driver was corrupted
Because it can charge,so maybe the cable is OK( and the voltage is enough, some cable with too much voltage lose will not give enough current when pluged so that can not charge ) , problem should be of the software.

Besure if you have multi user environment. Only one user can use Activesync on Windows XP platform.
Do reinstall Activesync and do check the usb cable with any other computer nearby you if you are not living in desert.

I actually am having a similar problem connecting my AT&T 8525 to my computer. It charges, but won't sync. I had to start using Bluetooth in order to connect.

on the tytn go to settings -> connections -> usb to pc and untick the box

[Q] I cant connect ny hd2 on my computer

Hi im new here
I got my hd2 when it first came out running winmo 6.5 now i just cant connect it to the computer tried more than 1 computer and more than one cable when i connect it only charges i receive nothing on the computer like i used to before i have tried everything in the setting usb to pc still same thing
please help me how can i connect it
and i also tried hard resetting it more than once same thing

under settings tab -----other , there will be a usb to pc button

I bet you have tried all setting changes so since you have done a hard reset and it still doesnt work, it has to be your micro USB cable. I had the exact same problem as yours and i feared that it was the micro USB port that was faulty. But then i tried a different micro USB cable and it works perfectly. Hence, it is likely to be your cable. Im not bad mouthing HTC because of the amazing work they have done, but their accesories seem to be a bit down on quality. My original micro USB cable is now frayed and almost severed, my Touch HD micro USB is also frayed and the original earpiece is now experiencing audio balance issues.

the thing is the cable that comes with the hd2 i lost it but when i was using it i could connect
but now im using nexus one cable and Nokia n900 cable to connect to the computer and it just charges like i said nothing appears

Have you tired different ports in your computer or tried reinstalling the drivers? To do that, uninstall the Activesync or Windows Mobile Device Center in your PC and reinstall it. Then try. If you still cannot connect your HD2 to the PC for USB mode, then im afraid the micro USB port in your HD2 is faulty. Try the above. Meanwhile, use the SD card method for flashing or transfer files using wi-fi or bluetooth.
Good Luck

If your HD2's USB port doesn't work you can connect to ActiveSync via bluetooth. I do that very often for a quick synchronization, and since HD2 has an Activesync profile it's easy to configure...
Anyway, check that "accept USB connections" option is selected in your pc ActiveSync configuration.

Most probably, he's facing the da** usb port breaking issue.

kawshigan said:
Have you tired different ports in your computer or tried reinstalling the drivers? To do that, uninstall the Activesync or Windows Mobile Device Center in your PC and reinstall it. Then try. If you still cannot connect your HD2 to the PC for USB mode, then im afraid the micro USB port in your HD2 is faulty. Try the above. Meanwhile, use the SD card method for flashing or transfer files using wi-fi or bluetooth.
Good Luck
Click to expand...
Click to collapse
from where can i download windows mobile device after uninstalling it?

You will find it here.

Thanks for everyone who hellped it turned out nothing was wrong with my hd2 cause i tried connecting my cousins hd2 using the cable i use it didnt work
turned out i must connect the original hd2 cable