Database Users

Will the WING stay Unlocked after Hard Resetting?

Please help,
I have an unlocked T-Mobile WING and the tap screen suddenly does not respond. After going thru the forums one option that I have is to hard reset.
Does the phone still stay unlocked after the hard reset? I went thru a lot to get it unlocked!
I also need to know what do I need to backup before the hard reset? Contacts, calender, tasks, theme, other files? Is the only way to do a backup on WING is thru Activesync on a PC?
I used to own a Blue Angel where I could back up everything on the storage card and thus restore using xBackup. Is there no similar feature with the WING?

first of all ... define "unlocked"
SIM unlock or CID unlock?
If the touch screen doesn't work, Is he OS operable? do the hardware keys work? Are you able to navigate thru the phone using the wheel and hardware keys?
Connect it to a PC and setup activesync to backup any files you need... you can explore the phone with your PC and save any files you need ... as well as backing up your contacts with activesync.
You can try doing a hard reset or running the Stock RUU
which will restore the factory ROM ... or you can try installing any other 3rd party Rom depending on what you have done to your phone regarding what you call "unlocking."

Thanks dupred, the phone is 'SIM unlocked' I use it in Africa on my local network..
Everything else works fine, all the hard keys and alternative navigation works apart from the tap screen which suddenly just stopped without any impact on the phone!

Sorry, just noticed that its duprade!

Try a hard reset ... hopefully that will fix it.
Regarding whether or not the phone will remain unlocked... I don't know, I've never SIM unlocked my phone, so I couldn't tell you... maybe someone else has the answer to this question.

sim unlock should ALWAYS stay in place no matter what phone you have. thats the nature of a sim unlock.

Back up data from a bricked smt5600

Is there a way to back up my phone data(sms, contacts, etc) from a bricked SMT5600? The phone stays on the blue Windows Mobile screen startup. I tried to do a hard reset(got to the point where it said press 0 to reset) but was not successful. The rom is the original AT&T(have never been re-flashed). Thank you.

Nobody knows? I guess I'm out of luck, I'll probably try to re-flash the rom.

Any hard reset or ROM flashing would wipe out your data anyway, wouldn't they ?

yes it would. I'm not sure if the hard reset I did was actually working since the phone is still stuck at the windows mobile screen when I turn it on.
I've also just tried to reload the rom using the miniSD method but got the "update not allowed". This phone was already app unlocked and provider unlocked. I read the instruction on the super cid stuffs, but I can't even have an active sync connection with the phone. Time for a new phone?

I thought you were trying to recover your data...
What I was saying is that flashing a new rom to get the phone to work would ALSO wipe out the data and prevent you from recovering it...
Good luck !

Clear all PST settings?

Hello,
I wanted to re-sell my VZW XV6800 now that I've upgraded to something else. But I can't figure out how to remove my telephone number and other settings from the PST information. I tried doing a hard reset (Hold both soft keys and reset) but that did not remove the existing PST data from the ##778 screen.
I don't want to send a device off with my cell phone number still programmed into it in places.

Delete them manually. That is the only way I know how.

They all got nuked the first time I flashed to a DCD ROM from the stock Verizon ROM, so I figured reflashing again might do it, but it did not clear anything this time. Guess I'll go through and clear it out manually.

Samsung Note 3 doesn't want to recognize/register my SIM

I'm not a 100% sure how this problem occurred, I believe it was after flashing an S5 custom rom called: "RC Elite S5 Port V16" To my Samsung Galaxy Note 3 (N900W8). From what I was reading it was a ROM that "converts" your note 3 to a note 4 or s5, while still having all the Note 3 features. Another possible cause is trying to use RegionLock Away.apk by Chainfire to essentially(unlock) the phone. I feel like this is the main cause though as this affects the modem on the phone. This isn't the SIM as I tried it in another phone and works fine with calls and texts.
My phone doesn't want to register its mobile network anymore. When I try to make a call or text it says:
"Not Registered on network"
I was reading online for about 2-3days now for possible solutions that can cure this. Such as:
1. Going into Mobile Networks settings and manually register [failed, details below]
2. Going into Mobile Networks settings, hold home button for 2seconds and then hold power button + home button for 15seconds [failed, details below]
3. Taking out battery while the phone is on and remove the SIM card, clean it and re-insert [failed]
4. Factory Reset [Failed]
5. Wipe Storage and re-flash stock ROM [Failed]
Options 1 & 2 do not work because when I try to access Mobile Network Settings I get this:
"Insert SIM card to access network services"
The SIM card is inside the phone though...
So what I did is found a mobile network options shortcut "program" from GooglePlay Store and installed it. It allows me to access the menu, which is great! Now, when I try to register the SIM card to my correct service provider (BELL CANADA)...it will make me wait for about 1-2minutes before I get "Unable to register, try later" error.
I tried the factory restore with a stock 4.4.2 ROM from Sammobile and the issue is still there.
Is there anything that anyone knows that can help me resolve this problem? I tried EVERYTHING i can possibly find on Google. I've seen posts of people suggesting to flash a modem.bin file with Odin but I don't know where to get those files, nor what to look for in terms of modem file "types".

Dial *#1234# in stock rom and tell me what appears.

Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Hey there thanks for your swift reply and apologies for my late reply!
I'm on my way home from work now so i'll let you know when I get to what you told me to do. I'll edit/reply when I have the info.
Warm Regards,
MmoFanatic

Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!

MmoFanatic said:
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!
Click to expand...
Click to collapse
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).

Joku1981 said:
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).
Click to expand...
Click to collapse
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0

MmoFanatic said:
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0
Click to expand...
Click to collapse
Backup your internal data and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)

Joku1981 said:
Is you device unlocked? Are u using Bell Mobile Company?
Click to expand...
Click to collapse
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Edit: I'm performing a factory reset right now. I'll let you know if this fixes it. Thanks.

MmoFanatic said:
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Click to expand...
Click to collapse
Yes, pls add more screenshots.

Joku1981 said:
Yes, pls add more screenshots.
Click to expand...
Click to collapse
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.

MmoFanatic said:
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.
Click to expand...
Click to collapse
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.

Joku1981 said:
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.
Click to expand...
Click to collapse
They there! I tried to follow all the steps to the best of my ability but it seemed that didn't work. For 1, the note 3's sim card slot is blocked by the battery so i can't take it out without turning it off. In addition, after only inserting the battery and performing the factory reset, I decided to test it and the issue is STILL there even though a sim card isn't even inserted AFTER the factory reset. Same error messages as if nothing ever happened, even shows full bar reception even though nothing is in there. =/
This is the most unique problem I have ever encountered myself. I really don't know what to say...

bump issue still here

MmoFanatic said:
bump issue still here
Click to expand...
Click to collapse
Bumping.
After some more research I was wondering if you reflash the stock firmware back, does it effect the EFS partition at all? Cause if it doesn't I believe I installed a faulty EFS partition accidentally which results in the broken connection.
Any way I can get a backup of an EFS file that I can flash?
Thanks.

Bump. This issue is driving me nuts.
Thank you in advance.

try to put ur sim in another phone or change the sim with a new one

dancapitan said:
try to put ur sim in another phone or change the sim with a new one
Click to expand...
Click to collapse
Thanks for the reply!
Sim works in other phones, new sim doesnt work.

Bump
Issue still there.
Thanks in advance for the replies.

I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"

2iggy said:
I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"
Click to expand...
Click to collapse
Hey there!
Thanks for your swift reply! I had already did the Samsung Recovery via Kies 3. Do you know if I reflash it that way that the EFS folder would get flashed as well? Because after doing those steps the issue is still there, after about 3 firmware recovery flashes. xD
I didn't even think about backing up the stupid EFS folder otherwise I would have. I was looking at this
http://www.alfredivy.per.sg/blogger/2014/03/efs-folder-imei-corrupted/
Is this the same one? xD
Thanks again.

Moto X Play - No incoming calls, callers get 'busy' tone. No notifications either.

Hi, bought my daughter an X Play, October 2015. A few months ago we realised that whenever anyone tries to call the phone, they just get the 'busy' tone. Daughter also says notifications don't come through, and options have disappeared from the pull-down menu.
The phone makes outgoing calls with no problem, no problem browsing online, no problem with using Snapchat, Whatsapp etc, but she has to check for messages manually as she isn't receiving any notifications. As far as I can see, no option has been accidentally selected to turn notifications off.
Is this a known problem? If anyone can list the things I can try to make the phone fully functional again, it would be highly appreciated. We have not made any modifications to the phone at all, it's just the standard phone, not flashed any custom ROMS etc (I'm really not technically minded enough to do it if I wanted to!). Hope someone can help.
Many thanks, Andy.

I have similar problem,but people say that they call me normally.my phone doesnt ring or screen opens,or missed call appears anywhere.very weird.

Reboot > reset network settings > factory reset > reflash radio firmware > reflash whole firmware. If this doesn't help, there's 99% chance you've got hardware issue.

thanks.where can I find radio firmware?

kos25k said:
thanks.where can I find radio firmware?
Click to expand...
Click to collapse
You need to download the whole firmware. The NON-HLOS.bin file is for your radio. You also need to erase modem stats after flashing it. The fastboot commands are as follows:
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2

thanks.I will wait till new firmware with January OTA included,is ready for download,or someone creates a flashable rom and then I will do this.

minimale_ldz said:
Reboot > reset network settings > factory reset > reflash radio firmware > reflash whole firmware. If this doesn't help, there's 99% chance you've got hardware issue.
Click to expand...
Click to collapse
Many thanks for responding. I've never flashed or reflashed anything, so I think this is something beyond my capability. I have some techie friends who I'm sure can help with this though. If it needs anything doing to it beyond changing some settings, clearing the cache, or factory reset, I don't have a clue! But at least now I have some info I can show a friend when I ask them to see if they can sort it for me, in return for booze. It seems to be the currency of my techie mates.
Thanks again for the info.

kos25k said:
thanks.I will wait till new firmware with January OTA included,is ready for download,or someone creates a flashable rom and then I will do this.
Click to expand...
Click to collapse
You can clear modemstats without firmware, it helps sometimes. Just execute
Code:
fastboot erase modemst1
fastboot erase modemst2
And roms are very unlikely to contain radio files. They usually have system and kernel only.
---------- Post added at 18:54 ---------- Previous post was at 18:45 ----------
77andyb said:
Many thanks for responding. I've never flashed or reflashed anything, so I think this is something beyond my capability. I have some techie friends who I'm sure can help with this though. If it needs anything doing to it beyond changing some settings, clearing the cache, or factory reset, I don't have a clue! But at least now I have some info I can show a friend when I ask them to see if they can sort it for me, in return for booze. It seems to be the currency of my techie mates.
Thanks again for the info.
Click to expand...
Click to collapse
No prob. What you can also try yourself is dialing
Code:
*#*#4636#*#*
This will open Testing menu. In Phone information section you can set preferred network type and check the following settings:
GSM only
WCDMA only
LTE only
(2G, 3G, 4G respectively) and see if your problem persists on all types of network. It could be that your phone will work normally on 2G but not on 3G for some reason, so it's still usable. If you change these settings they will persist until reboot.
BTW: is your Home button working?

if we clear modemstats is safe?I mean we do this with commands and then just reboot?

kos25k said:
if we clear modemstats is safe?I mean we do this with commands and then just reboot?
Click to expand...
Click to collapse
should be ok. some say it's better to remove sim card when you do it, but I never've seen explanation why exactly.

ok thanks i'll try.can u also remind me the process to make these commands?I have forgotten the process!

kos25k said:
ok thanks i'll try.can u also remind me the process to make these commands?I have forgotten the process!
Click to expand...
Click to collapse
The process is the same as when you flash firmware in fastboot, so you need pc with motorola drivers and fastboot software, you then boot your phone in fastboot mode (bootloader) and enter two commands:
Code:
fastboot erase modemst1
fastboot erase modemst2

thanks dude.I think I press and hold vol down while power up..but if I wait to flash the new upcoming rom...shouldnt be the same as I would flash the modem?I confused a little sorry,because you said roms doesnt contain radios...just system and kernel files.

kos25k said:
thanks dude.I think I press and hold vol down while power up..but if I wait to flash the new upcoming rom...shouldnt be the same as I would flash the modem?I confused a little sorry,because you said roms doesnt contain radios...just system and kernel files.
Click to expand...
Click to collapse
Yes, just turn off the phone and then powe and volume down and you're in fastboot mode.
and for the second thing - firmware is everything - system, kernel, modem, recovery, bootloader and all the other stuff and that's what you flash in fastboot. Rom is just system+kernel we flash in TWRP.

77andyb said:
Hi, bought my daughter an X Play, October 2015. A few months ago we realised that whenever anyone tries to call the phone, they just get the 'busy' tone. Daughter also says notifications don't come through, and options have disappeared from the pull-down menu.
The phone makes outgoing calls with no problem, no problem browsing online, no problem with using Snapchat, Whatsapp etc, but she has to check for messages manually as she isn't receiving any notifications. As far as I can see, no option has been accidentally selected to turn notifications off.
Is this a known problem? If anyone can list the things I can try to make the phone fully functional again, it would be highly appreciated. We have not made any modifications to the phone at all, it's just the standard phone, not flashed any custom ROMS etc (I'm really not technically minded enough to do it if I wanted to!). Hope someone can help.
Many thanks, Andy.
Click to expand...
Click to collapse
I had this issue. Reflash the rom or install a custom rom. This isn't a hardware bug, simply another unexplained weird android bug

minimale_ldz said:
Yes, just turn off the phone and then powe and volume down and you're in fastboot mode.
and for the second thing - firmware is everything - system, kernel, modem, recovery, bootloader and all the other stuff and that's what you flash in fastboot. Rom is just system+kernel we flash in TWRP.
Click to expand...
Click to collapse
really??I thought flashable roms are same as u flash rom with commands from pc!!!! ???

minimale_ldz said:
You can clear modemstats without firmware, it helps sometimes. Just execute
Code:
fastboot erase modemst1
fastboot erase modemst2
And roms are very unlikely to contain radio files. They usually have system and kernel only.
---------- Post added at 18:54 ---------- Previous post was at 18:45 ----------
No prob. What you can also try yourself is dialing
Code:
*#*#4636#*#*
This will open Testing menu. In Phone information section you can set preferred network type and check the following settings:
GSM only
WCDMA only
LTE only
(2G, 3G, 4G respectively) and see if your problem persists on all types of network. It could be that your phone will work normally on 2G but not on 3G for some reason, so it's still usable. If you change these settings they will persist until reboot.
BTW: is your Home button working?
Click to expand...
Click to collapse
Hi, no, the Home button isn't working. I'll run through the tests you've suggested but I think I need to put a SIM card in, as my daughter removed it to put into her new iPhone Not my decision, all down to mother... think I have a spare PAYG SIM around the house I can use though. Thanks for the suggestions.

77andyb said:
Hi, no, the Home button isn't working. I'll run through the tests you've suggested but I think I need to put a SIM card in, as my daughter removed it to put into her new iPhone Not my decision, all down to mother... think I have a spare PAYG SIM around the house I can use though. Thanks for the suggestions.
Click to expand...
Click to collapse
Don't bother the tests. If Home button is not working then your phone went into setup mode, it's a software bug and you can fix it yourself.
1. get Activity Launcher from Play Store
2. find Setup Wizard on the list of All Activities
3. launch com.google.android.setupwizard.SetupExit activity
Your phone should be back to normal.

minimale_ldz said:
Don't bother the tests. If Home button is not working then your phone went into setup mode, it's a software bug and you can fix it yourself.
1. get Activity Launcher from Play Store
2. find Setup Wizard on the list of All Activities
3. launch com.google.android.setupwizard.SetupExit activity
Your phone should be back to normal.
Click to expand...
Click to collapse
I think it is!!! home button works, notifications showing, pull down toolbar shows all options, this really seems to have sorted it! I need to test with a SIM inserted, but whatever the hell you told me to do, seems to have worked....thanks so much! We now have a very useful spare Smartphone. I'll comment again once I've done a full test with SIM inserted etc, let you know if it really is all good. Cheers for now! Andy.

hello again.I reflashed firmware with pc commands.it seems that I have the issue again.my phone doesnt ring at all!which commands can I execute without reflashing again the whole firmware??thanks.