I have a problem:
I do a backup on my SD every week with Sunnysoft backup manager.
Everytime I do a restore after an unwanted hard reset I have then problems with the first sync with my PC.
First of all I have to rename the Qtek and make another connection with my PC. When I make the synchronisation it does a lot of strange things: it deletes a lot of contacts (from the device or the PC), it deletes a lot of calendar appointments and also mails.... when I try to reorganize it makes a lot of strange things... for example I copy the deleted contacts in the contacts folder (in outlook) and it double contacts on my Qtek (because some of them were on the qtek but not in outlook, also after few sync - how is it possible?!?!).
Someone know where the problem could be???
Thanks for your help.
It is very annoying to loose hours everytime afetr a hard reset .
Uros
On my XDAii Sprite Backup works a treat after a restore. No problems. Maybe better to try this instead - it's fairly inexpensive.
Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.
Hi, does anyone know how to delete all the appointments on pocket outlook without doing a hardreset or by deleting the appointments one by one, i have too much appointments in there and would take years to delete them one at a time....i just want to delete all the appointments on my K-jam (wizard) but still keep the appointments on my Desktop PC.......thanks in advance.
Good question. I'd like to know too.
Anyone out there got a solution? I really need to be able to clear my appointments so I can sell my Wizard!
THanks
Sorry to bump this old topic, but I had the same problem, and I hope I can help people in the future with this:
In your desktop Outlook export everything you want to delete into a personal folder file (.pst), then delete them from Outlook. Open up your PPC's ActiveSync and in Options set that items may be replaced on the device. Then do an ActiveSync so it wipes out your ppc's chosen database. Next disconnect the ppc and import back everything from the .pst. Voila! You have erased all the contacts/calendar data on the pcc, but you still have them on the desktop.
ok i deleted all my contacts on accident and then sync'd the phone to get all my contacts out of outlook 2003 but then i open outlook and it deleted all my contacts from there to! is there neway to pull them off the pc newhere? i mean **** i had like 150 numbers and never threw them onto the sim card cuz i figured i was ok with outlook 2003 keeping them in contacts!
Usually outlook deletes to the deleted items folder, check to see if they are still there.
Otherwise, if you use a backup program on your ppc, you can restore an old version and get the contacts that way.
oohps
I am afraid if you didn;t have a back up copy you are fairly stuffed unless like the previous person said you can get a previous version back.
I did this a couple of times when I got replacements MDAIIIs and they were faulty. Now I am very careful to have good backups.
GOod luck - I hope you fix it
i dont see a folder for deleted contacts! crap!
never mind! found them! ok now what do you recommend to backup contacts?
If you've got them on your PC just export them to a .pst.
File->Import and Export
thanks tons! woot got all my numbers back!
copy
you can also be more boring and simply create a copy of your files within outlook that wont synch.
I have a duplicate copy of my diary and inbox within outlook as it only synchs the main ones.
The danger there is you could lose your main Outlook.pst. Fine if you back up your PC.
Personally I sync with 2 PC's so I've got everything in 3 places. I have deleted all aapointments then synced, but fortunately I noticed the error after syncing with the first PC.
Also, you can sign up for an exchange account from mail2web:
http://live.mail2web.com/
That way you have a copy of your contacts apart from on your pc. Also means you can sync on the go, withour having to plus into a pc!
Belt and Suspenders
I also sync with two pcs, but in addition, I have spb backup which runs nightly and keeps three nights' worth. I occasionally save a backup permanently, e.g. before testing new software. SPB backup will let you restore just your PIM stuff, so you can roll back to any saved point.
Hi
I'm planning to sync all my contacts and sms items with myphone and then upgrade new ROM. After the ROM upgrade I'm planning to restore my sms and stuff from ms myphone, how can I be sure that myphone does not automatically deletes all my stuff from my myphone account when it discoveres that my HD2 device is empty?
I don't know how you can be sure. But it does work.
I upgraded from an Experia to the HD2. Restoring from MyPhone went smooth. A week ago I upgraded the ROM of my HD2 and again, restoring from MyPhone went without problems. So I would say that it is safe to try.
Great! Did youi also get your contact photos back?
Yeah, everything was in place. Mind you, I only synced contacts, events, sms's and tasks.
I did the exact same thing with my HD2 a few days ago and it worked fine.
My contacts and events were synced with Exchange though so MyPhone didn't touch those, but all sms and pictures were restored after flashing the ROM and syncing MyPhone again. If you're not using Exchange MyPhone will handle your contacts and events as well.
i just flashed a new rom now and went to use the myphone back up and the damn thing deleted all my contacts and text messages, luckily my contacts got archived on the myphone site and i was able to get them back, the texts im not too worried about
Back-up programm on computer
I'm looking for a back-up programm which I can install on my computer instead on my HTC HD2.
I cannot synchronize my phone with outlook because it's to old and therefore no connection can be made. At least so it says.
MyPhone doesn't work for me either, cause it only downloads contacts and so on if their is a connection between my mobile and outlook.
Before the HTC HD2 I had another mobile (not a windows mobile), for this mobile I had a programm (PC Suite) with which I could make a back-up of my entire mobile. And I could enter my backed-up data on my computer.
I hope someone can tell me which back-up programm I can use.
I have found that when trying to sync photo's from storage card starts uploading every image it finds from apps like FPSECE. I let it run for a while then it fails saying I have run out of storage on MyPhone!! Bit silly really that there isn't more options to what images to upload.
You can also use Dashwire to backup everything on your phone. I've used it for a couple of years now and never had any problems with it. You just uninstall the application from your device before you wipe your phone, then reinstall it once you're done and it'll sync all your stuff back.
Back to the OP's question, there's something on the myphone end that realises your phone is empty and pulls all your contacts down instead of deleting them. Your 'backup' here is that if you delete a contact on your phone and sync, it's not deleted from myphone. Instead, it goes into an archive there where you can either delete it permanently or move it back on to your phone. IE, worst case is you'd need to hit a few 'Check all' and 'Restore' buttons to get everything back and working.